– The Communication and Influence of Confidence What is confidence? – Pilot Study: Development of Confidence Cues Introduction – The Influence of Confidence and Task Type Abstract
CONTENTS
Acknowledgements
Abstract Contents
Table of Contents: Figures Table of Contents: Tables
Table of Contents: Appendices Conferences and Publications
CHAPTER 1 – The Communication and Influence of Confidence What is confidence?
1
The function of communicating confidence 3
The communication of confidence 5
Numerical and verbal expressions of confidence 6
Confidence-uncertainty continuum 7
Epistemic modality
8
Powerful and powerless speech styles 8
Gender differences 9
Directionality of expressions 10
Variants of uncertainty
11
Non-answers 12
Verbal uncertainty research 12
The influence of confidence in judgement and decision-making 13
Task type
15
Sources of information 16
Group size and consensus 17
Mode of expression 18
Communication channel 19
Levels of confidence 20
Argument quality 23
Accuracy 24
Overconfidence 24
Feedback 26
Individual differences 27
Gender differences in influence 28
Interpersonal perceptions of confidence 29
Trust and expertise 30
Gender differences 31
Too much confidence? 31
Influence of confidence on decision quality 32
The social influence of confidence – theoretical perspectives 33
Influence of confidence within groups 33
Decision-making environment 34
Interpersonal perceptions of confidence 35
Models of persuasion 36
Making Choices 37
Confidence heuristic 38
Contextual framework 41
Rationale 42
Aims of thesis 44