A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA TERHADAP KI ERJA KARYAWA (Studi Kasus PT. Praja Bhakti Dayateknika Jember)
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB
STRESS O EMPLOYEE PERFORMA CE
TESIS
Oleh:
WI DI FITRIA EKAWATI
IM 090820101063
PROGRAM STUDI MA AJEME
PROGRAM MAGISTER
FAKULTAS EKO OMI
U IVERSITAS JEMBER
2012
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB
STRESS O EMPLOYEE PERFORMA CE
TESIS
Oleh:
WI DI FITRIA EKAWATI
IM 090820101063
PROGRAM STUDI MA AJEME
PROGRAM MAGISTER
FAKULTAS EKO OMI
U IVERSITAS JEMBER
2012
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB STRESS
O EMPLOYEE PERFORMA CE
TESIS
!
Oleh:
WI DI FITRIA EKAWATI
IM 090820101063
PROGRAM STUDI MA AJEME
PROGRAM MAGISTER
FAKULTAS EKO OMI
U IVERSITAS JEMBER
2012
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TESIS
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
(Studi Kasus PT. Praja Bhakti Dayateknika Grup di Jember)
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB STRESS
O EMPLOYEE PERFORMA CE
(Case Study PT. Praja Bhakti Dayateknika Group in Jember)
)
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HALAMA SAMPUL ........................................................................................... i
HALAMA JUDUL ............................................................................................... ii
HALAMA PERSEMBAHA
............................................................................. iii
HALAMA MOTTO ............................................................................................. iv
HALAMA PER YATAA
................................................................................ v
PEMBIMBI G ....................................................................................................... vi
HALAMA PERSETUJUA
............................................................................... vii
HALAMA PE GESAHA
................................................................................ viii
ABSTRAK ............................................................................................................... ix
ABSTRACT ............................................................................................................ x
KATA PE GA TAR ............................................................................................ xi
DAFTAR ISI .......................................................................................................... xiii
DAFTAR TABEL .................................................................................................. xvii
DAFTAR GAMBAR ............................................................................................. xviii
DAFTAR LAMPIRA
......................................................................................... xix
BAB 1 PE DAHULUA
...................................................................................... 1
1.1
Latar Belakang .............................................................................................. 1
1.2
Peumusan Masalah ....................................................................................... 5
1.3
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1.4
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BAB II TI JAUA PUSTAKA ........................................................................... 6
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BAB III METODE PE ELITIA
...................................................................... 40
3.1
Rancangan Penelitian ................................................................................... 40
3.2
Populasi dan Sampel ..................................................................................... 40
3.3
Jenis dan Sumber Data ................................................................................. 41
3.4
Teknik Pengumpulan Data .......................................................................... 42
3.5
Uji Validitas dan Reliabilitas Instrumen .................................................... 43
3.6
Identifikasi dan Operasionalisasi Variabel ................................................. 45
3.7. Teknik Analisis Data...................................................................................... 48
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BAB IV HASIL DA PEMBAHASA
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AA
TERHADAP KI ERJA KARYAWA
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB
STRESS O EMPLOYEE PERFORMA CE
TESIS
Oleh:
WI DI FITRIA EKAWATI
IM 090820101063
PROGRAM STUDI MA AJEME
PROGRAM MAGISTER
FAKULTAS EKO OMI
U IVERSITAS JEMBER
2012
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB
STRESS O EMPLOYEE PERFORMA CE
TESIS
Oleh:
WI DI FITRIA EKAWATI
IM 090820101063
PROGRAM STUDI MA AJEME
PROGRAM MAGISTER
FAKULTAS EKO OMI
U IVERSITAS JEMBER
2012
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB STRESS
O EMPLOYEE PERFORMA CE
TESIS
!
Oleh:
WI DI FITRIA EKAWATI
IM 090820101063
PROGRAM STUDI MA AJEME
PROGRAM MAGISTER
FAKULTAS EKO OMI
U IVERSITAS JEMBER
2012
"
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TESIS
A ALISIS PE GARUH KO FLIK PERA DA STRES KERJA
TERHADAP KI ERJA KARYAWA
(Studi Kasus PT. Praja Bhakti Dayateknika Grup di Jember)
A ALYSIS OF THE I FLUE CE OF ROLE CO FLICT A D JOB STRESS
O EMPLOYEE PERFORMA CE
(Case Study PT. Praja Bhakti Dayateknika Group in Jember)
)
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HALAMA SAMPUL ........................................................................................... i
HALAMA JUDUL ............................................................................................... ii
HALAMA PERSEMBAHA
............................................................................. iii
HALAMA MOTTO ............................................................................................. iv
HALAMA PER YATAA
................................................................................ v
PEMBIMBI G ....................................................................................................... vi
HALAMA PERSETUJUA
............................................................................... vii
HALAMA PE GESAHA
................................................................................ viii
ABSTRAK ............................................................................................................... ix
ABSTRACT ............................................................................................................ x
KATA PE GA TAR ............................................................................................ xi
DAFTAR ISI .......................................................................................................... xiii
DAFTAR TABEL .................................................................................................. xvii
DAFTAR GAMBAR ............................................................................................. xviii
DAFTAR LAMPIRA
......................................................................................... xix
BAB 1 PE DAHULUA
...................................................................................... 1
1.1
Latar Belakang .............................................................................................. 1
1.2
Peumusan Masalah ....................................................................................... 5
1.3
Tujuan Penelitian ........................................................................................... 5
1.4
Manfaat Penelitian ......................................................................................... 5
BAB II TI JAUA PUSTAKA ........................................................................... 6
2.1
Konflik ........................................................................................................... 6
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Kerangka Proses Berpikir dan Konseptual Penelitian............................... 37
2.7
Hipotesis .......................................................................................................... 39
BAB III METODE PE ELITIA
...................................................................... 40
3.1
Rancangan Penelitian ................................................................................... 40
3.2
Populasi dan Sampel ..................................................................................... 40
3.3
Jenis dan Sumber Data ................................................................................. 41
3.4
Teknik Pengumpulan Data .......................................................................... 42
3.5
Uji Validitas dan Reliabilitas Instrumen .................................................... 43
3.6
Identifikasi dan Operasionalisasi Variabel ................................................. 45
3.7. Teknik Analisis Data...................................................................................... 48
A5
BAB IV HASIL DA PEMBAHASA
4.1
............................................................... 59
Hasil Penelitian............................................................................................... 59
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......................................................................................... 99
5.1. Kesimpulan .................................................................................................... 99
5.2. Saran .............................................................................................................. 99
DAFTAR PUSTAKA ............................................................................................. 101
LAMPIRA
A5
DAFTAR TABEL
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! C
>
9
$+1
G
9 C
>
G
8
"
F
>
%
5
$$?
$3/
"
!0$
AA