Moore : You men have done a hell of a job today, Lieutenant Empathy

Moore : Keep it up. 2.Moore : How you boys doin’? Man : Fine, sir. Moore : You keep doin’ what you’re doin’. We’ll be fine.

3. Moore : You men have done a hell of a job today, Lieutenant

Geoghegan. Jack : They won’t get through us, sir. You can count on it. Moore : I know that, Jack. You keep it up, son. 4. Moore : You and your boys have done a hell of a job today, Snake. Crandall : It’s the last fight for the night, Colonel. But, you need us, you call us. From the dialogues above, we can see that Moore motivates his men by giving complements to them. He recognizes his men achievement in doing their jobs, recognizing achievement is one of the ways to motivate other people. 71 In the middle of the battle, all Moore Company’s is being overrun; Moore thinks what he has to do. Then he calls a last Broken Arrow. As said before, Broken Arrow means that the American unit has been overrun; it calls in every combat aircraft for support. The coordinates will be needed to direct those combat air craft. But at this time, Charlie makes mistake by giving the wrong coordinate, which is pointed to his own friends. Moore : Charlie Listen to me. You’re keeping us alive now. You forget about that one, and you keep ‘em coming in. you’re doing well, son Charlie: 7-0-2 attack against the tree line. In the conversation above, Moore is not mad of Charlie in giving the wrong coordination, but when Charlie feels down for a moment see picture 16 enclosure, Moore motivates his men, Charlie, to keep the support coming when 71 Ibid he makes mistake in giving the wrong coordination which pointed to his own friend. After Moore encourages him, then he keeps them coming in to help them.

4. Empathy

After 2 nd Lt. Jack Geoghegan’s wife Barbara birth her first child, Moore shows his empathy by congratulates Jack on the birth of his first child. Jack : Oh, Colonel. Moore : at ease, at ease. I heard one of my new Lieutenants just became a father. I came to say congratulations. Jack : Thank you, sir. Next, in their chat, Jack tells Moore that he and his wife Barbara spend a year in Africa. They help to build a school for orphans. Jack tells that they are orphans because the warlord across the border doesn’t like their tribe. He knows God has a plan for him and he just hope it’s to protect orphans not make any; he doesn’t want his child an orphan too. Moore then asks Jack to ask God for his hope; then the two pray together before heading into the battle. Jack : Colonel, may I ask you question? Moore : Sure. Jack : What do you think about being a soldier and a father? Moore : I hope that being good as the one makes me better at the other. Why? What about you? Jack : I don’t know, sir. Between college and here, Barbara and I spent a year in Africa. We helped build a school for orphans. They were orphans because the warlord across the border didn’t like their tribe. I know God has Moore : Well, why don’t we ask him? Come on let’s go ask him. Our father in heaven, before we go into battle every soldier among us will approach you each in his own way. Our enemies too, according to their own understanding will ask for protection and victory. And so we bow before your infinite wisdom. We offer our prayers as the best we can. I pray you watch over young men like Jack Geoghegan that I lead into battle. You use me as your instrument in this awful hell of war to watch over them. Especially if they’re men like this one beside me, deserving of a future in your blessing and good will. Amen. Jack : Amen. People with this characteristic are attentive to emotional cues and listen well. 72 It can be seen clearly from how Moore congratulates Jack on the birth of his first child and how he asks Jack to pray together, after Jack tells Moore his worried, he is afraid if his child will become an orphan. During the battle, Moore also shows his empathy, he concerns of his men’s need. When Moore’s men are wounded, he gives his water to his wounded men that more needed see the picture 17 enclosure. Not only had that, during training Moore also told his men to respect different personalities, cultures and sensitivities Moore : When Crazy Horse was a baby: he nursed from the breast of every woman in tribe. The Sioux raised the children that way. Every warrior called every woman in tribe “Mother”. Every older warrior, they called him “grandfather”. Now, the point here is that they fought as a family. Take care of your men. Teach them to take care each other ‘cause when this start, each other is all we’re gonna have. He told also the same thing before riding into the battle. Moore : Look around you, in the 7 th Cavalry, we got a Captain from Ukraine, another from Puerto Rico, we got Japanese, Chinese, Blacks, Hispanics, Cherokee Indian, Jews and Gentiles, all American. Now here in the States some men in this unit may experience discrimination because of race or creed, but for you and me now, all that is gone. We’re moving into the valley of the shadow of death, where you will watch the back of the man next to you, as he will watch yours, and you won’t care what color he is or by what name he calls God. Let us understand the situation we’re goin into battle against a tough and determined enemy. I can’t promise you that I will bring you all home alive, but this I swear: 72 Goleman, D. 1998a. Working with emotional intelligence. New York: Bantam Books. When we go into battle, I will be the first one to set foot on the field, and I will be the last to step off. And I will leave no one behind. Dead, or alive, we all come home together. So, help me God.”

5. Social Skill