75
C. Interpretation
The result of this research shows several indications, which the writer intends to discuss the result one by one.
The research result shows that reform administration tax does influence the awareness of individual taxpayers. it happen because
organization procedure as sub variable of reform administration tax implement have appropriated with taxpayers neccesary. Chaizi nasuha
2004:25 organization procedure implement really depend on structure organization, strategy, and culture. Organization procedure related to
communication process and sosialization. Official tax have given the best service to taxpayers. It contrast with organization culture which is reflected
how people in its organization work. Chaizi Nasucha 2004: 25 If organization culture at Mayor Directore Tax tend to corruption, so service
procedure that is given to taxpayer tend to no transparant, complicated and slow. Thus currently many taxpayers complain thats procedure still
complicated, slow and affect high cost for taxpayers on accomplish their tax. According to Myleen M. Leary, Michael D. Reilly and F. William
Brown 2008 EI Emotional Intelligence is related to the ability to accurately perceive and manage relationships. Mayer and Salovey 1993 in J.
Rozell, Elizabeth and Wesley A. Scroggins 2010 strees that Individuals with high EI are likely to be more aware of their own feelings as well as the
feelings of others, better able to identify their feelings, and better able to
76 communicate them when appropriate. This means the better the tax payers to
control his emotions, the better the relationship between taxpayers with tax officials and that by itself will raise awareness of the taxpayer.
Y = 13.185+ 1.028Rat - 0.670Ei
The equation above shows the constant value and coefficient variables of Rat variable has a positive value. It indicates the awareness and
its exogonous variables has positive relationship. It means that the awareness will increase along with the increasing number of reform administration tax.
For every 1 additional value of reform administration tax, the awareness will increase by the number of 1.028. The equation above shows the constant
value and coefficient variables of Ei variable has a negative value. For every 1 reduce value of emotional intelligence, the awareness will increase by the
number of - 0.670
. The constant value of 13.185 indicates that taxpayes still be able to have an awareness of 13.185. eventhough all of the independent
variables are 0 zero. As teoritical, reform administration is aimed to increase
organization performance Caiden, 1991: 99 with concern change structure, procedure, strategy, culture organizations Caiden, 1991: 97-104 in Chaizi
2004: 27. However it is smaller influence every sub variable reform administration tax still must become an attention and become a diversity on
hold reform. To achieve the taxpayers awareness so stress on reform structure, procedure, strategy and culture become priority to held reform
administration tax.