Slide PSI 209 Pertemuan VIII

MOTIVATION

Motivation


Ability & skills  what a worker can do the job
Motivation  whether a worker will do the job
properly



Increase motivation  increase job performance



Motivation


Traits
 Self


esteem
 Intrinsic motivation
 Need of achievement

Self esteem




How a person views himself as valuable and worthy
Korman’s Consistency Theory
self esteem  more motivated  better
performance
 People with high self esteem actually desire to perform
at high levels
 High

Self Esteem



Chronic self-esteem
 The



Situational self-esteem / self-efficacy
A



overall feeling about himself

person’s feeling about himself in a particular situation

Socially influenced self-esteem
A

person’s feeling about himself on the basis of the
expectation of others


Self Esteem


Increase self-esteem  increase job performance


Self-esteem workshop




How to think positively, discover positive qualities & sharing
positive qualities with others

Experience with success
An easy task  success  increase self-esteem  increase
performance
 Galatea effect





Supervisor behavior
To train supervisors to communicate a feeling of confidence
 Expectation of other’s performance
 Pygmalion effect vs. Golem effect


Intrinsic Motivation






Enjoy performing the actual tasks
Enjoy the challenge of successfully completing the
task
Do not need external reward


Needs




McClelland  Thematic Apperception Test (TAT)
Need for achievement
 Motivated



by challenging jobs

Need for affiliation
 Motivated

by jobs in which they can work with and help
other people




Need for power
 Motivated

by a desire to influence other people

Motivation & Value & Expectations


Job Expectations
 Realistic



job preview (RJP)

Job Characteristics
 Jobs

that are meaningful to them

 Jobs that gives them autonomy
 Jobs that gives them feedback of the results
 Jobs that allows to use a variety of skills

Needs & Values & Wants


Maslow’s Needs Hierarchy
Biological Needs  food, water & shelter
 Safety Needs  psychological & physical safety
 Social Needs  to work with others, to develop
friendships & to feel needed
 Ego Needs  recognition & success  praise, awards,
promotions
 Self-Actualization Needs  be all that you can be 
to reach his potential
 Basic

Maslow’s Theory






Levels  five? or two? or three?
Some people do not progress up…
Sequential?

Aldefer’s ERG Theory



Growth
Relatedness
Existence



A person can skip levels






Herzberg’s Two-Factor


Hygiene factors
 Job-related

elements
 Pay & benefits


Motivators
 Job

elements that concern actual tasks & duties
 Responsibility


Goal Setting


Goal
 Employee

 Goals
S

is given a goal  motivated to achieve

has to be

- Specific
 M - Measureable
 A - Attainable
 R - Relevant
 T – Time-Bound

Feedback



Feedback should be provided to employees on their
progress in reaching their goals
 Feedback

best increase performance when it is positive
& informational



Self-regulation
 Employees

monitor their own progress toward attaining
goals & make necessary adjustment

Reward


After accomplishing the goals set by the
organization, employees receive reward, incentive,
day offs
 Operant

conditioning principles

Reward


Effectiveness:
of the incentive  soon after
 Contingency of the consequences
 Type of incentive  meet individual needs / Premarck
Principles  reinforcement hieararchy
 Individual-based vs. group-based
 Positive vs. negative incentives
 Fairness
 Timing