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CHAPTER 1 INTRODUCTION
A. Background of Study
During conversation, people have to be cooperative in order to get the  purpose  of  communication.  Cooperation  during  a  communication  is
important. A communication is not going well if the participant could not cooperate  with  each  other.  However,  communication  shares  some
information which is the main thing for participants to know. There  are  many  ways  used  by  people  to  communicate  and  one  of
them is  through a conversation. Conversation is  a part of  communication when  people  try  to  share  information  with  other  people.  Conversation  is
the  people  way  to  sustain  their  relationship  with  others.  It  involves  two members in a conversation, doing the different role as speaker and hearer.
According to Pridham, conversation is categorized according to the situation:  situated,  semi,  and  natural  conversation.
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In  a  situated conversation,  often  the  conversation  structure  proceeds  step  by  step  in
order  to  develop  the  topic  and  interaction  between  each  participant  is unnatural  because  the  interaction  depends  on  a  script,  for  examples:
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Francesca Pridham, The Language of Conversation, New York: Routledge, 2001, p. 57.
conversation  in  a  movie  and  drama.  Moreover,  semi  conversation  has  a flexible  and  fluid  structure,  for  examples:  talk  show  and  interview.  As  a
semi  conversation,  talk  show  contains  the  structure  which  is  usually organized  and  it  can  be  set  in  an  interview  guide.  Furthermore,  natural
conversation  occurs  spontaneously,  without  any  planning  or  prompting beforehand and also the participants have not set the topic before, so topic
change or shift can occur.
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In  daily  conversation,  people  unconsciously  have  been  tied  to  a basic  concept  of  an  interaction.  They  tend  to  obey  the  communication
rules  during  a  conversation.  The  rules  might  be  some  knowledge  that speaker  and  hearer  have  already  know.  For  instance,  they  have  to  make
some feedback and respond or they have to listen to the speaker and wait till  they  have  a  right  to  speak  during  a  conversation.  Those  problems  are
some mechanisms that occur in conversation. When people getting involves in conversation, they do a respond to
the speaker indicate that they are listening, the respond through a feedback both  verbal  and  non-verbal.  The  feedback  is  given  by  participant  of
conversation  such  as  yeah,  uh-huh,  right  and  so  on,  called  backchannels. Backchannels occur in both direct and indirect conversation such as face-
to-face and telephone conversation. People use this signal in conversation because  they  have  to  convince  the  speaker  that  the  information  has
received and they understand what the speaker talk about.
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Ibid, p. 59.
There are many different ways of doing the signal, including head nods,  smiles,  and  other  facial  expressions  and  gestures,  but  the  most
common  vocal  indication.  Some  of  these  are present  in  Mary‟s
contribution in conversation below. Caller: If you use your long distance service a lot than you‟ll
Marry: uh-uh Caller: be interested in the discount I‟m talking about because
Marry: yeah Caller: it can only save you money to switch to a cheaper service
Marry: mmm These type of signals „uh-uh‟, „yeah‟, „mmm‟ provide feedback
to the current speaker that the message is being received.
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The absence of backchannels  is  typically  interpreted  as  significant.  During  telephone
conversations, the absence of backchannels may prompt the speaker to ask if the listener is still there. During face-to-face interaction, the absence of
backchannels  may  be  interpreted  as  a  way  of  withholding  agreement, leading to an inference of disagreement.
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Furthermore,  as  the  mechanism  in  conversation,  backchannels  is really  related  to  both  of  turn  taking  system  and  overlap.  The  difference
between  backchannels  and  both  of  them  is  that  backchannels  do  not
3
George Yule, Pragmatics, New York: Oxford University Press, 1996, pp. 75-76.
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Ibid.
purloin  the  speaker  shift.  People  do  backchannels  in  order  to  give  a feedback  to  what  speaker  says.  Thus,  backchannels  do  not  legitimate  the
speakership. As  previously  mentioned,  conversation  is  necessity  for  people  in
their daily life and backchannels  always occur in  their daily conversation in order to give contribution during conversation. Thus, the issue interests
the  writer  to  do  this  research  by  analyzing  a  conversation  which  contain backchannels.
B. Focus of The Study