Pengaruh Brand Equity Terhadap Keputusan Pembelian Donat Kemasan Pada J.CO Donuts And Coffee Cabang Ringroad City Walks Medan

Lampiran 1
KUESIONER PENELITIAN

Pengaruh Brand Equity Terhadap Keputusan Pembelian Donat Kemasan
Paket Pada J.CO DONUTS & COFFEE Cabang Ringroad
City Walks Medan

A. Identitas Responden
a. Nama

:

b. Jenis Kelamin : Pria/ Wanita
c. Umur

:

B. Petunjuk Pengisian
1. Mohon memberi tanda ceklis (√) pada jawaban yang Bapak/Ibu anggap paling
sesuai.
2. Setiap pertanyaan hanya membutuhkan satu jawaban saja.

3. Kriteria jawaban :

Sangat Tidak Setuju : STS
Tidak Setuju

: TS

Kurang Setuju

: KS

Setuju

: S

Sangat Setuju

: SS

74


Universitas Sumatera Utara

No

Brand Awareness (X1)

1

J.CO Donuts & Coffee sudah dikenal
dikalangan umum

2

Saya mengingat dengan baik logo dari
produk J.CO Donuts & Coffee

No

Brand Association (X2)


1

Donat kemasan J.CO Donuts & Coffee
lebih unggul dibanding donat kemasan
merek lain
Donat kemasan J.CO Donuts & Coffee
lebih terkenal dibanding donat kemasan
merek lain
Donat kemasan J.CO Donuts & Coffee
memberi kesan lebih berkelas dibanding
donat kemasan merek lain

2
3

No

Perceived Quality (X3)


1

Produk J.CO Donuts & Coffee memiliki
citra rasa yang khas

2

Kandungan bahan donat J.CO Donuts &
Coffee terbuat dari bahan yang aman
dikonsumsi
Donat J.CO Donuts & Coffee sangat
berkualitas

3

No

Brand Loyalty (X4)

1


Saya sangat menyukai donat J.CO Donuts
& Coffee

2

Saya menjadikan J.CO Donuts & Coffee
pilihan pertama saya dalam membeli donut
kemasan dibanding dengan merek lain
Saya tidak ingin beralih pada donat
kemasan merek lain

3

STS

TS

KS


S

SS

STS

TS

KS

S

SS

STS

TS

KS


S

SS

STS

TS

KS

S

SS

75

Universitas Sumatera Utara

No


Keputusan Pembelian (Y)

1

Saya membeli donat kemasan J.CO
Donuts and Coffee karena sesuai dengan
kebutuhan saya
Saya memperoleh informasi yang
memadai sebelum memutuskan untuk
membeli donat kemasan J.CO Donuts and
Coffee
Donat kemasan J.CO Donuts & Coffee
merupakan pilihan terbaik setelah
membandingkan dengan donat kemasan
merek lain
Saya memiliki keyakinan, bahwa saya
sudah mengambil keputusan yang tepat
untuk membeli donat kemasan J.CO
Donuts & Coffee


2

3

4

STS

TS

KS

S

SS

TERIMA KASIH

76


Universitas Sumatera Utara

Lampiran 2
Uji Validitas dan Reliabilitas

Reliability
Case Processing Summary
N
%
Valid
30
100,0
a
Cases
Excluded
0
,0
Total
30
100,0

a. Listwise deletion based on all variables in the
procedure.

Reliability Statistics
Cronbach's
N of Items
Alpha
,887
15

Scale Mean if
Item Deleted
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P15

56,40
56,77
56,30
56,30
56,10
55,97
56,30
56,20
56,07
56,47
56,20
56,13
56,23
56,53
56,23

Item-Total Statistics
Scale Variance Corrected Itemif Item Deleted
Total
Correlation
27,145
,691
24,599
,609
26,700
,625
26,907
,527
28,714
,449
28,240
,465
26,976
,657
27,545
,459
28,271
,371
26,533
,648
27,476
,470
26,740
,549
27,426
,576
26,464
,618
26,461
,673

Cronbach's
Alpha if Item
Deleted
,876
,880
,877
,881
,884
,883
,876
,884
,887
,876
,883
,880
,879
,877
,875

77

Universitas Sumatera Utara

Lampiran 3
Karakteristik Responden

N

Valid
Missing

Statistics
Jenis_Kelamin
73
0

Frequency

Valid

Usia
73
0

Jenis_Kelamin
Percent
Valid Percent

L
P

24
49

32,9
67,1

32,9
67,1

Total

73

100,0

100,0

Frequency

Valid

Usia
Percent

Cumulative
Percent
32,9
100,0

Valid Percent

50 Tahun
20-30 Tahun
31-40 Tahun
41-50 tahun

11
7
15
23
17

15,1
9,6
20,5
31,5
23,3

15,1
9,6
20,5
31,5
23,3

Total

73

100,0

100,0

Cumulative
Percent
15,1
24,7
45,2
76,7
100,0

78

Universitas Sumatera Utara

Lampiran 4
Tabulasi Jawaban Responden
X1

No.

X2

Total

1

P1
5

P2
4

2

4

4

3

4

4

X3

Total

9

P1
4

P2
4

P3
5

8

5

4

4

4

8

4

4

4

4

8

3

5

4

4

8

6

4

3

7

4

X4

Total

13

P1
4

P2
4

P3
4

13

4

4

4

4

12

4

5

5

5

13

5

4

4

4

12

7

3

3

4

2

6

5

5

8

4

4

8

3

9

4

4

8

10

4

2

11

3

12

Y

Total

12

P1
4

P2
3

P3
4

12

5

3

5

4

13

4

5

5

4

14

4

5

4

4

13

10

5

4

4

5

15

4

4

5

4

12

3

4

5

5

14

6

5

4

4

4

7

4

4

4

2

6

4

13

4

4

8

14

4

2

15

4

Total

11

P1
4

P2
4

P3
5

P4
4

17

13

4

4

5

4

17

4

13

5

4

4

4

17

4

4

12

4

5

4

5

18

4

4

4

12

4

4

4

4

16

13

3

4

4

11

5

4

3

3

15

4

12

4

3

4

11

4

4

4

4

16

4

5

12

4

4

4

12

4

4

4

5

17

4

5

4

13

4

4

4

12

4

4

4

4

16

13

5

4

4

13

4

3

5

12

5

5

3

4

17

4

12

4

4

5

13

4

4

4

12

4

4

4

4

16

3

4

11

3

4

5

12

3

3

3

9

4

3

4

3

14

4

4

4

12

5

5

4

14

4

4

4

12

5

4

4

5

18

6

3

5

4

12

5

4

4

13

4

3

4

11

4

4

4

4

16

4

8

3

4

4

11

4

4

4

12

4

3

5

12

3

4

3

4

14

16

3

3

6

5

4

5

14

4

4

4

12

3

3

3

9

4

3

3

3

13

17

4

4

8

4

4

4

12

5

4

5

14

4

4

4

12

4

4

4

5

17

18

3

2

5

3

3

4

10

4

4

4

12

3

3

3

9

4

3

3

4

14

19

4

4

8

2

4

5

11

5

5

4

14

5

4

5

14

5

4

4

5

18

20

5

4

9

4

4

4

12

5

5

3

13

4

4

4

12

4

4

4

4

16

21

3

3

6

4

5

4

13

4

5

4

13

5

3

3

11

4

4

3

4

15

22

4

4

8

4

4

4

12

4

4

4

12

4

4

4

12

3

4

4

4

15

23

4

4

8

4

4

4

12

5

4

4

13

3

4

4

11

4

5

4

4

17

24

4

4

8

4

5

5

14

4

5

4

13

3

4

4

11

4

4

3

4

15

25

4

5

9

4

4

4

12

4

4

4

12

4

5

4

13

5

4

4

4

17

26

5

5

10

5

4

5

14

5

5

5

15

5

5

5

15

4

5

5

5

19

27

4

4

8

3

3

5

11

4

4

4

12

4

4

4

12

4

4

4

4

16

28

4

4

8

4

4

5

13

4

4

4

12

4

3

5

12

5

5

3

4

17

29

4

4

8

5

4

4

13

4

4

4

12

4

4

3

11

4

4

4

4

16

30

3

4

7

3

5

4

12

3

5

4

12

4

3

4

11

4

4

3

3

14

31

4

4

8

3

4

4

11

4

5

4

13

4

3

3

10

4

4

5

4

17

32

4

4

8

4

4

4

12

3

5

4

12

4

3

3

10

4

4

5

4

17

4

5

4

13

3

5

4

12

4

2

3

9

5

4

4

4

17

5

13

5

4

5

14

5

4

5

14

4

5

4

5

18

4

12

33

4

4

8

34

4

3

7

3

5

3

4

35

4

4

8

5

12

5

4

4

13

4

4

4

4

4

4

16

36

4

5

9

4

4

5

13

4

5

4

13

4

4

4

12

5

4

3

3

15

37

4

4

8

3

4

4

11

4

5

5

14

4

4

4

12

4

4

4

4

16

4

4

38

4

4

8

4

12

5

4

4

13

5

5

3

13

4

4

4

5

17

39

4

4

8

3

3

4

10

4

4

4

12

4

5

4

13

4

4

4

4

16

40

4

4

8

4

4

5

13

5

4

4

13

4

4

4

12

5

5

3

4

17

4

8

4

13

4

11

4

12

4

4

4

4

16

41

4

5

4

3

4

4

4

79

Universitas Sumatera Utara

Lanjutan Lampiran 4
X1

No.
42

X2

Total

P1

P2

4

2

6

X3

Total

P1

P2

P3

4

4

5

13

X4

Total

P1

P2

P3

4

4

4

12

Y

Total

P1

P2

P3

4

4

4

Total

P1

P2

P3

P4

12

3

3

3

4

13

43

4

4

8

5

4

4

13

4

5

4

13

5

4

5

14

5

5

4

5

19

44

4

4

8

4

4

4

12

3

4

4

11

4

3

4

11

4

4

4

4

16

45

4

4

8

4

4

4

12

4

5

4

13

4

4

4

12

3

4

3

4

14

5

4

5

14

2

5

5

12

4

3

5

12

3

3

3

5

14

4

4

4

12

3

4

4

11

4

3

4

11

4

4

4

5

17

46

3

4

7

47

4

2

6

48

4

4

8

4

4

4

12

3

5

4

12

3

3

3

9

4

3

3

4

14

49

4

4

8

4

4

4

12

4

5

5

14

5

4

5

14

5

4

4

5

18

50

4

2

6

4

3

4

11

3

5

4

12

3

3

4

10

4

4

4

4

16

51

4

4

8

4

4

4

12

3

4

3

10

4

4

5

13

4

4

3

4

15

52

4

2

6

4

4

4

12

4

4

4

12

4

3

3

10

3

4

4

4

15

53

4

4

8

3

4

3

10

5

4

4

13

3

4

4

11

4

5

4

4

17

54

4

2

6

4

4

4

12

4

4

4

12

4

3

3

10

4

4

3

4

15

55

4

4

8

4

5

5

14

4

4

4

12

3

4

5

12

5

4

4

4

17

56

5

4

9

4

4

4

12

5

5

5

15

5

5

5

15

4

5

5

5

19

57

4

4

8

4

4

4

12

5

4

4

13

4

3

5

12

4

4

4

4

16

58

3

2

5

4

4

5

13

4

4

4

12

4

4

4

12

3

5

3

4

15

4

4

4

12

4

5

4

13

4

4

4

12

4

4

3

4

15

59

4

4

8

60

4

4

8

4

4

4

12

5

4

4

13

4

3

4

11

4

4

4

4

16

61

4

3

7

4

4

4

12

4

4

5

13

4

5

4

13

4

4

4

4

16

62

4

4

8

4

4

4

12

5

4

4

13

4

4

5

13

4

4

4

4

16

63

4

4

8

4

4

5

13

4

5

5

14

4

4

4

12

4

5

3

4

16

64

4

4

8

4

4

4

12

4

4

4

12

4

4

5

13

4

4

4

4

16

65

4

5

9

4

3

5

12

4

4

3

11

4

4

3

11

4

5

4

4

17

66

5

4

9

4

4

3

11

3

5

4

12

4

4

4

12

4

4

4

4

16

67

4

4

8

4

5

4

13

4

4

4

12

5

3

4

12

4

4

5

4

17

68

4

4

8

5

5

4

14

5

4

4

13

4

4

4

12

4

5

4

4

17

69

4

4

8

4

3

4

11

4

4

4

12

4

3

4

11

4

4

4

4

16

70

5

5

10

4

4

5

13

5

5

5

15

5

4

5

14

5

5

5

4

19

4

4

4

12

3

4

4

11

4

4

4

12

4

4

4

4

16

4

5

4

13

5

5

4

14

4

3

4

11

5

4

4

4

17

4

12

5

15

4

12

5

4

4

4

17

71

4

3

7

72

3

4

7

4

8

73

4

4

4

5

5

5

3

80

Universitas Sumatera Utara

Lampian 5
Analisis Statistik Deskriptif

N
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P15
Valid N (listwise)

73
73
73
73
73
73
73
73
73
73
73
73
73
73
73
73

Descriptive Statistics
Minimum
Maximum
3,00
5,00
2,00
5,00
2,00
5,00
3,00
5,00
3,00
5,00
2,00
5,00
4,00
5,00
3,00
5,00
3,00
5,00
2,00
5,00
3,00
5,00
3,00
5,00
3,00
5,00
3,00
5,00
3,00
5,00

Mean
3,9726
3,6849
3,9178
4,0822
4,2603
4,1233
4,3836
4,1507
4,0274
3,6986
4,0548
4,1233
4,1233
3,8356
4,1096

Std. Deviation
,44009
,81440
,61809
,54654
,50076
,74433
,48962
,46162
,55208
,66007
,64313
,55139
,52560
,60124
,48767

81

Universitas Sumatera Utara

Lampiran 6
Distribusi Frekuensi Jawaban Responden
a. Brand Awareness (X1)

Frequency

Valid

Valid Percent

3,00
4,00
5,00

8
59
6

11,0
80,8
8,2

11,0
80,8
8,2

Total

73

100,0

100,0

Frequency

Valid

P1
Percent

P2
Percent

Valid Percent

2,00
3,00
4,00
5,00

11
6
51
5

15,1
8,2
69,9
6,8

15,1
8,2
69,9
6,8

Total

73

100,0

100,0

Cumulative
Percent
11,0
91,8
100,0

Cumulative
Percent
15,1
23,3
93,2
100,0

b. Brand Association (X2)
Frequency

Valid

Valid Percent

2,00
3,00
4,00
5,00

1
14
48
10

1,4
19,2
65,8
13,7

1,4
19,2
65,8
13,7

Total

73

100,0

100,0

Frequency

Valid

P1
Percent

P2
Percent

Valid Percent

3,00
4,00
5,00

8
51
14

11,0
69,9
19,2

11,0
69,9
19,2

Total

73

100,0

100,0

Cumulative
Percent
1,4
20,5
86,3
100,0

Cumulative
Percent
11,0
80,8
100,0

82

Universitas Sumatera Utara

Frequency

Valid

P3
Percent

Valid Percent

3,00
4,00
5,00

2
50
21

2,7
68,5
28,8

2,7
68,5
28,8

Total

73

100,0

100,0

Cumulative
Percent
2,7
71,2
100,0

c. Perceived Qualitiy (X3)

Frequency

Valid

1
13
35
24

1,4
17,8
47,9
32,9

1,4
17,8
47,9
32,9

Total

73

100,0

100,0

P2
Percent

Valid Percent

4,00
5,00

45
28

61,6
38,4

61,6
38,4

Total

73

100,0

100,0

Frequency

Valid

Valid Percent

2,00
3,00
4,00
5,00

Frequency

Valid

P1
Percent

P3
Percent

Valid Percent

3,00
4,00
5,00

3
56
14

4,1
76,7
19,2

4,1
76,7
19,2

Total

73

100,0

100,0

Cumulative
Percent
1,4
19,2
67,1
100,0

Cumulative
Percent
61,6
100,0

Cumulative
Percent
4,1
80,8
100,0

83

Universitas Sumatera Utara

d. Brand Loyalty (X4)

Frequency

Valid

10
51
12

13,7
69,9
16,4

13,7
69,9
16,4

Total

73

100,0

100,0

P2
Percent

Valid Percent

2,00
3,00
4,00
5,00

1
27
38
7

1,4
37,0
52,1
9,6

1,4
37,0
52,1
9,6

Total

73

100,0

100,0

Frequency

Valid

Valid Percent

3,00
4,00
5,00

Frequency

Valid

P1
Percent

P3
Percent

Valid Percent

3,00
4,00
5,00

13
43
17

17,8
58,9
23,3

17,8
58,9
23,3

Total

73

100,0

100,0

Cumulative
Percent
13,7
83,6
100,0

Cumulative
Percent
1,4
38,4
90,4
100,0

Cumulative
Percent
17,8
76,7
100,0

e. Keputusan Pembelian (Y)
Frequency

Valid

Valid Percent

3,00
4,00
5,00

7
50
16

9,6
68,5
21,9

9,6
68,5
21,9

Total

73

100,0

100,0

Frequency

Valid

P1
Percent

P2
Percent

Valid Percent

3,00
4,00
5,00

6
52
15

8,2
71,2
20,5

8,2
71,2
20,5

Total

73

100,0

100,0

Cumulative
Percent
9,6
78,1
100,0

Cumulative
Percent
8,2
79,5
100,0

84

Universitas Sumatera Utara

Frequency

Valid

Valid Percent

3,00
4,00
5,00

20
45
8

27,4
61,6
11,0

27,4
61,6
11,0

Total

73

100,0

100,0

Frequency

Valid

P3
Percent

P4
Percent

Valid Percent

3,00
4,00
5,00

5
55
13

6,8
75,3
17,8

6,8
75,3
17,8

Total

73

100,0

100,0

Cumulative
Percent
27,4
89,0
100,0

Cumulative
Percent
6,8
82,2
100,0

85

Universitas Sumatera Utara

Lampiran 7
Uji Asumsi Klasik
a. Uji Normalitas

86

Universitas Sumatera Utara

b. Uji Heteroskedastisitas

a

Coefficients
Unstandardized Coefficients

Model

B
(Constant)
Brand_Awareness
1
Brand_Association
Perceived_Quality
Brand_Loyalty
a. Dependent Variable: Abs_Resid

Std. Error
1,073

1,207

,020
,103
-,060
-,079

,079
,069
,078
,066

c. Uji Multikolonearitas
Model

(Constant)

4,457

,034
,176
-,102
-,173

t

Sig.

,889

,377

,256
1,493
-,778
-1,196

,799
,140
,439
,236

a

Coefficients
Unstandardized
Standardized
Coefficients
Coefficients
B
Std.
Beta
Error
2,088

Brand_Awareness
,369
,136
Brand_Association
,059
,120
Perceived_Quality
,370
,134
Brand_Loyalty
,297
,114
a. Dependent Variable: Keputusan_Pembelian
1

Standardized
Coefficients
Beta

,282
,045
,279
,290

t

Sig.

2,134

,036

2,708
,492
2,754
2,599

,009
,625
,008
,011

Collinearity
Statistics
Tolerance VIF

,753
,980
,796
,656

1,328
1,021
1,257
1,524

87

Universitas Sumatera Utara

Lampiran 8
Analisis Regresi Linear Berganda
a. Uji Serempak (Uji F)
a

Model
Regression
Residual

1

Total

Sum of Squares
58,605

ANOVA
df

4

Mean Square
14,651

72,710

68

1,069

131,315

72

F
13,702

Sig.
b
,000

a. Dependent Variable: Keputusan_Pembelian
b. Predictors: (Constant), Brand_Loyalty, Brand_Association, Perceived_Quality,
Brand_Awareness

b. Uji Parsial (Uji t)
a

Model

(Constant)

Coefficients
Unstandardized
Standardized
Coefficients
Coefficients
B
Std.
Beta
Error
4,457

2,088

Brand_Awareness
,369
,136
Brand_Association
,059
,120
Perceived_Quality
,370
,134
Brand_Loyalty
,297
,114
a. Dependent Variable: Keputusan_Pembelian

,282
,045
,279
,290

1

t

Sig.

2,134

,036

2,708
,492
2,754
2,599

,009
,625
,008
,011

Collinearity
Statistics
Tolerance VIF

,753
,980
,796
,656

1,328
1,021
1,257
1,524

c. Uji Koefisien Determinasi (R2)
b

Model Summary
Model
R
R Square
Adjusted R
Std. Error of the Durbin-Watson
Square
Estimate
a
1
,668
,446
,414
1,034
2,021
a. Predictors: (Constant), Brand_Loyalty, Brand_Association, Perceived_Quality,
Brand_Awareness
b. Dependent Variable: Keputusan_Pembelian

88

Universitas Sumatera Utara