2017 Infokes Sesi 4 GYS Informatika pada fasilitas pelayanan kesehatan

Informatika pada Fasilitas
Pelayanan Kesehatan
Guardian Y. Sanjaya
gysanjaya.blog.ugm.ac.id

Outline
• Konteks sistem pelayanan kesehatan
• Perspektif sistem informasi untuk pelayanan perorangan
• Perspektif sistem informasi untuk manajemen organisasi
• Perspektif sistem informasi untuk sistem kesehatan
• Contoh informatika pada fasilitas kesehatan: Electronic
Medical/Health Records
• Beberapa isu penggunaan informatika pada fasilitas kesehatan

Organizational model of health services

Essential Public Health management function
Lippeveld, Sauerborn. 2000. A framework for designing health information systems

Sistem Jaminan Kesehatan Nasional dan Daerah
Badan

Jaminan
Kesehatan

Peran Regulator:
1.
Regulasi sistem pelayanan
kesehatan (rujukan
bertingkat)
2.
Regulasi standar pelayanan
kesehatan, kompetensi
pelayanan masing-masing
level, standar obat dan alkes
3.
Monitoring sistem
kesehatan

Regulator
Puskesmas
Dokter Praktik


Memberi pelayanan

Peserta
Jaminan

Mencari pelayanan

Penyedia
Layanan

Klinik Pratama
Rumah Sakit
Apotik
Laboratorium

Client/Patient Management Perspective

Essential Public Health management function
Lippeveld, Sauerborn. 2000. A framework for designing health information systems


Client/Patient Management Perspective of
informatics
• Effectiveness and efficiency of patient care
• Patient safety and quality of care





Patient identification
Accessibility of patient informations=
Electronic prescription
Clinical decision support systems

• Reduce cognitive load
• Evidence-based practice
• Clinical research

Health Unit Management perspective


Essential Public Health management function
Lippeveld, Sauerborn. 2000. A framework for designing health information systems

Health Unit Management perspective of
Informatics






Accuracy and transparency of information (relating to patient care,
human resources, billing, financials, etc.)
To support management decisions for the purpose of service
improving organization and customer/client management
Assist health facilities in routine reports, both internal report
(Management, Owners) and externally (DHO, Ministry of Health)
To co
u icate ith others i order co plia ce to regulatio

(health insurance, referral systems, emergency medical services)

Information output for organization
management
• Information for decision making





Management of hospital resources (logistics drugs)
Human Resource management (capacity building, human resource planning)
Financial management (billing, claims, assets)
Payroll and remuneration

• Routine reporting

• Contributing to health systems monitoring and evaluation

Health systems management perspective


Essential Public Health management function
Lippeveld, Sauerborn. 2000. A framework for designing health information systems

Health systems management perspective of
informatics



Sources of health data for the macro system (DHO, Ministry of
Health)
Secondary use of data to assist in program planning, evaluation
and monitoring of the health system, research

Electronic based health information systems

Data Sources

Data
Management


Information

Tabuler
Maps

input

model

output

Reports

Specific
analysis

Database

Mon-Ev

Research

Usage

Health
profile

Compilation, integration

Visualization

Graphic

Contoh: Output Laporan Rutin Rumah Sakit
• Indikator pelayanan dasar: BOR, ALOS, TOI, Rata-rata kunjungan
• Ketenagaan: Rasio perawat dengan TT, rasio dokter dengan jumlah kunjungan
• Pelayanan RS

• Pelayanan rawat inap: Jumlah kunjungan, pasien keluar hidup, pasien keluar meninggal (48 jam), lama dirawat, hari perawatan.
• Pelayanan IGD: DOA, Meninggal di IGD, Jumlah pasien rujukan, dirujuk

• Pelayanan Rawat Jalan, Penunjang Medis (Lab, Radiologi, Farmasi)

• Morbiditas dan mortalitas
• Data kunjungan pasien

• 10 besar penyakit rawat inap dan rawat jalan
• Kunjungan rawat jalan dan rawat inap

Permenkes 1171/Menkes/SK/2011
Data Dasar

Data dasar rumah sakit
Indikator pelayanan rumah sakit
Fasilitas tempat tidur rawat inap

Data
Ketenagaan

Data ketenagaan rumah sakit


Data Pelayanan

Pelayanan rawat inap, Rawat darurat, Gigi dan mulut, Kebidanan,
perinatologi, Pembedahan, Radiologi, Laboratorium, Rehabilitasi medik,
pelayanan khusus, Kesehatan Jiwa, KB, Pelayanan resep, dll

Morbiditas dan
Mortalitas

Penyakit rawat inap
Penyakit rawat jalan

Pengunjung RS

Pengunjung rumah sakit, Kunjungan rawat jalan
10 besar penyakit rawat inap dan rawat jalan

Permenkes No. 75 Tahun 2014 tentang
Puskesmas
• Pasal 43

1) Setiap Puskesmas wajib melakukan kegiatan sistem informasi Puskesmas.
2) Sistem Informasi Puskesmas sebagaimana dimaksud pada ayat (1) dapat
diselenggarakan secara eletronik atau non elektronik.
3) Sistem informasi Puskesmas paling sedikit mencakup:
a.
b.
c.
d.

pencatatan dan pelaporan kegiatan Puskesmas dan jaringannya;
survei lapangan;
laporan lintas sektor terkait; dan
laporan jejaring fasilitas pelayanan kesehatan di wilayah kerjanya.

Permenkes No. 75 Tahun 2014 tentang
Puskesmas
• Pasal 44
1) Sistem Informasi Puskesmas merupakan bagian dari sistem informasi
kesehatan kabupaten/kota.
2) Dalam menyelenggarakan sistem informasi Puskesmas, Puskesmas wajib
menyampaikan laporan kegiatan Puskesmas secara berkala kepada dinas
kesehatan kabupaten/kota.
3) Laporan kegiatan Puskesmas sebagaimana dimaksud pada ayat (2)
merupakan sumber data dari pelaporan data kesehatan prioritas yang
diselenggarakan melalui komunikasi data.

Information technology (informatics) in healthcare
eHealth as the use of information and communication technologies (ICT) for health. In its
broadest sense, eHealth is concerned with improving the flow of information, through
electronic means, to support the delivery of health services and the management of
health syste s (WHO-ITU)

....is a y o i atio of information technology and people's activities using that
technology to support operations, management, and decision-making..... (Sebis, 2009)
• … is o er ed ith improvements in a variety of human and organizational problemsolving endeavors through the design, development, and use of technologically based
systems and processes that enhance the efficiency and effectiveness of information in a
ariety of strategi , ta ti al, a d operatio al situatio s . (McGraw-Hill Science &
Technology Encyclopedia)



Components

Description

Examples

Individual electronic
health information

Services that support the collection and storage
of health information for an individual.

• Electronic health records (EHR)
• Electronic medical records (EMR)
• Personal health records (PHR)

Health-care
communications
and collaboration

Services that enable health-care providers
electronically to communicate and share
information with other such providers as part of
providing care to an individual

• Electronic referrals and specialist letters
• Electronic health event summaries,
prescribing and test ordering
• Access to a i di idual s EH‘ a d test results
• Health-care provider and service directories
• Care plan management
• Appointment booking and management

Health-care service
delivery tools

Services that support health-care providers in
• Medications management
making diagnosis and treatment decisions, and in • Prescription and test ordering decision
managing the delivery of care to an individual,
support
whether electronically or in person.
• Clinical decision support
• Alerts monitoring and management
• Chronic disease management
• Real-time clinical data access and analysis
• Telemedicine (telehealth) and mobile health
(mHealth)

WHO-ITU. 2012. National eHealth Strategy Toolkit

Contoh: Sistem Informasi Manajemen RS –
Permenkes No 82 Tahun 2013
• Sistem Informasi Manajemen Rumah Sakit (SIMRS) adalah suatu
sistem teknologi informasi komunikasi yang memproses dan
mengintegrasikan seluruh alur proses pelayanan Rumah Sakit dalam
bentuk jaringan koordinasi, pelaporan dan prosedur administrasi
untuk memperoleh informasi secara tepat dan akurat, dan
merupakan bagian dari Sistem Informasi Kesehatan.
• Arsitektur SIMRS paling sedikit terdiri atas:
• Kegiatan pelayanan utama (front office);
• Kegiatan administratif (back office); dan
• Komunikasi dan kolaborasi

Permenkes 82 Tahun 2013 Tentang SIMRS
Pendaftaran
• Pendaftaran





• Pendaftaran Melalui Telepon
• Pendaftaran Bayi Baru Lahir

Daftar Data Pasien
Daftar Kunjungan Pasien
Asuransi
Laporan

• Rekap Pendaftaran Pasien Rawat Jalan
• Pencarian Data Asuransi

Pembayaran/Billing
• Bill Rawat Jalan
• Deposit Rawat Inap
• Bill Rawat Inap
• Depo Rawat Jalan
• Gizi Rawat Jalan
• Laporan

• Laporan Rawat Jalan
• Laporan Rawat Inap
• Pencarian Data Asuransi

Permenkes 82 Tahun 2013 Tentang SIMRS
Laboratorium









Daftar Order Lab
Daftar Pemeriksaan Lab
Hasil Pemeriksaan Lab
Daftar Aps
Daftar Pasien Rawat Inap
Daftar Pasien Rawat Jalan
Sisipan
Laporan
• Register Pelayanan
• Jaspel
• Pencarian Data Asuransi

Radiologi
• Daftar Order Radiologi
• Daftar Pemeriksaan Radiologi
• Daftar Aps
• Daftar Pasien Rawat Inap
• Daftar Pasien Rawat Jalan
• Laporan
• Register Pelayanan
• Jaspel
• Pencarian Data Asuransi

Permenkes 82 Tahun 2013 Tentang SIMRS
Rawat Inap

Farmasi dan Logistik







• Pengeluaran

Daftar Pasien Rawat Inap
Permintaan Makan
Data Kamar
Pencarian Pasien
Laporan







Laporan Harian
Laporan Harian Pasien Keluar
Sensus Harian
Buku Register
Jaspel
Pencarian Data Asuransi

• Daftar Pengeluaran
• Permintaan
• Daftar Permintaan
• Pengambilan
• Daftar Pengambilan
• Perencanaan Pengadaan
• Daftar Perencanaan Pengadaan
• Laporan Bulanan
• Laporan Harian
• Laporan Stok

Permenkes 82 Tahun 2013 Tentang SIMRS
• Sistem Back Office








perencanaan,
pembelian/pengadaan,
pemeliharaan stok/inventory,
pengelolaan Aset,
pengelolaan SDM,
pengelolaan uang (hutang, piutang, kas, buku besar dan lainnya).
Payroll system

Contoh Penggunaan Informatika:
Electronic Medical/Health Records
• An EMR is a computerized medical record used to capture, store and
share information between health-care providers in an organization,
supporting the delivery of health services to patients.
• An EHR is a computerized health record used to capture, store, access
and share summary information for a patient between health-care
organizations and providers.

WHO-ITU. 2012. National eHealth Strategy Toolkit

Cakupan Fungsi EMR dari Price et al. (2011)
1. Health Information
Patient information, medical summary,
clinical documentation

2. Laboratory management
Order, review, result, interconnection,
shared

3. Diagnostic imaging
Order, review, interpretation,
interconnection, shared

4. Prescription management
Order, decision support, dispensing

5. Referrals
Internal and external transmission of data

6. Decision support
Point-of-care reminder, chronic disease
management

7. Electronic communication
Communication internal and external
organization

8. Patient Suppport
Data sharing with patient (PMR), individual
health promotion

9. Administrative processes
Scheduling, billing, tracing medical records

10. Practice reporting
Secondary use of data for clinical
evaluation, routine reporting

Jha et al. 2009. Use of electronic health records
in U.S. hospitals.

Clinical Decision support Systems
Function

Example

Alerting

Highlighting out-of-range laboratory value

Reminding

Reminding the clinician to schedule mammogram

Critiquing

Rejecting an electronic order

Interpreting

Interpreting the electrocardiogram

Predicting

Predicting risk of mortality from a severity-of-illness score

Diagnosing

Listing the differential diagnosis for patient with chest pain

Assisting

Tailoring the antibiotic choices for liver transplantation and renal
failure
Generating suggestions for adjusting the mechanical ventilator

Suggesting

Health Information Exchange
Finance/Bank

Telemedicine
Lab. Systems

Community
health
workers
Systems

Primary Care
Systems
Pharmacy
Systems
Hospital
Systems

Healthcare Providers

Emergency Medical
Services

Medical
Suppliers

Public
Insurance
Providers

Community/NGOs
Distribution
channel

Government

Private
Insurance
Providers

Pharmaceutical
company

Personal Health
Records

Payors

Supply Chain

Personal Health
Portal

Public
Health

Research

Others

Health Information Exchange
Client
Registry

https://ohie.org/

Health
Provider
Registry

Health
Facility
Registry

Terminology
Standard

Indicators
and Data
Elements

Shared
Health
Records

Health
Managament
Information
Systems

PCEHR Australia

National E-Health Transition Authority (NEHTA) Australia
www.nehta.gov.au

Kesimpulan
• Fasilitas pelayanan kesehatan memiliki peran penting dalam sistem
pelayanan kesehatan (individu, mikro dan makro)
• Kompleksitas ini mendorong fasilitas pelayanan kesehatan
menggunakan sistem berbasis elektronik
• Berbagai macam pendekatan TIK sudah digunakan di organisasi
kesehatan untuk mendukung:
• Pelayanan kesehatan perorangan
• Manajemen organsiasi
• Pelaporan rutin

Dokumen yang terkait

Analisis komparatif rasio finansial ditinjau dari aturan depkop dengan standar akuntansi Indonesia pada laporan keuanagn tahun 1999 pusat koperasi pegawai

15 355 84

FREKWENSI PESAN PEMELIHARAAN KESEHATAN DALAM IKLAN LAYANAN MASYARAKAT Analisis Isi pada Empat Versi ILM Televisi Tanggap Flu Burung Milik Komnas FBPI

10 189 3

SENSUALITAS DALAM FILM HOROR DI INDONESIA(Analisis Isi pada Film Tali Pocong Perawan karya Arie Azis)

33 290 2

PENYESUAIAN SOSIAL SISWA REGULER DENGAN ADANYA ANAK BERKEBUTUHAN KHUSUS DI SD INKLUSI GUGUS 4 SUMBERSARI MALANG

64 523 26

Analisis Sistem Pengendalian Mutu dan Perencanaan Penugasan Audit pada Kantor Akuntan Publik. (Suatu Studi Kasus pada Kantor Akuntan Publik Jamaludin, Aria, Sukimto dan Rekan)

136 695 18

DOMESTIFIKASI PEREMPUAN DALAM IKLAN Studi Semiotika pada Iklan "Mama Suka", "Mama Lemon", dan "BuKrim"

133 700 21

Representasi Nasionalisme Melalui Karya Fotografi (Analisis Semiotik pada Buku "Ketika Indonesia Dipertanyakan")

53 338 50

PENERAPAN MEDIA LITERASI DI KALANGAN JURNALIS KAMPUS (Studi pada Jurnalis Unit Aktivitas Pers Kampus Mahasiswa (UKPM) Kavling 10, Koran Bestari, dan Unit Kegitan Pers Mahasiswa (UKPM) Civitas)

105 442 24

DAMPAK INVESTASI ASET TEKNOLOGI INFORMASI TERHADAP INOVASI DENGAN LINGKUNGAN INDUSTRI SEBAGAI VARIABEL PEMODERASI (Studi Empiris pada perusahaan Manufaktur yang Terdaftar di Bursa Efek Indonesia (BEI) Tahun 2006-2012)

12 142 22

A DISCOURSE ANALYSIS ON “SPA: REGAIN BALANCE OF YOUR INNER AND OUTER BEAUTY” IN THE JAKARTA POST ON 4 MARCH 2011

9 161 13