GMMCH18.ppt 69KB Jun 05 2011 09:30:25 PM
ORGANIZING GLOBAL
MARKETING EFFORTS
Chapter Eighteen
John Wiley &Sons, In
1
Organizing Global Marketing Efforts
•
•
•
•
•
•
•
Overview
1. Key Criteria in Global Organizational Design
2.Organizational Design Options
3. Global Teamwork
4. Life Cycle of Organizational Structures
5. To Centralize or Decentralize?
6. Controlling Global Marketing Efforts
John Wiley &Sons, In
2
Overview
John Wiley &Sons, In
3
1. Key Criteria in Global Organization
Design
• Environmental Factors
–
–
–
–
Competitive Environment
Rate of Environmental Change
Regional Trading Blocs
Nature of Customers
John Wiley &Sons, In
4
1. Key Criteria in Global Organization
Design (cont)
• Firm - Specific Factors
–
–
–
–
Strategic Importance of International Business
Product Diversity
Company Heritage
Quality of Local Managerial Skills
John Wiley &Sons, In
5
2. Organizational Design Options
• International Division Structure
• Global Product Division Structure
– Exhibit 18-1 Three Examples of a Global
Product Structure
John Wiley &Sons, In
6
2. Organizational Design Options (cont)
• Geographic Structure
– Exhibit 18-2 The Coca-Cola Company :
Examples of a Geographic Structure
– Country-Based Subsidiaries
– New Role of Country Managers
– Regional Structures
John Wiley &Sons, In
7
2. Organizational Design Options (cont)
• Matrix Structure
– Exhibit 18-3 Siemens A9: Example of a Matrix
Structure
• The Global Network Solution
– Exhibit 18-4 A New Organizational Metaphor
– Exhibit 18-5 The Human Investment
Philosophy
John Wiley &Sons, In
8
3. Global Teamwork
– Exhibit 18-6 A Four-Stage Team-Building
Process
– Exhibit 18-7 Leadership Roles and Team
Development
John Wiley &Sons, In
9
4. Life Cycle of Organizational
Structures
– Exhibit 18-8 Stopford’s International Structural
Stages Model
John Wiley &Sons, In
10
5. To Centralize or Decentralize
– Exhibit 18-10 New Forces Impact on
Integration/Differentiation
– Exhibit 18-11 Types of Coordination Used in
the Pan-European Market
John Wiley &Sons, In
11
6. Controlling Global Marketing Efforts
• Formal (“Bureaucratic”) Control Systems
– Establishing Standards
– Evaluating Performance
– Analyzing and Correcting Deviations
John Wiley &Sons, In
12
6. Controlling Global Marketing Efforts
(cont)
• Informal Control Methods
– Corporate Culture
– Exhibit 18-12 Corporate Vision of the Seagram
Company LTD.
– Human Resource Development
– Exhibit 18-13 Goodyear: Example of
“Business Asymmetry”
John Wiley &Sons, In
13
MARKETING EFFORTS
Chapter Eighteen
John Wiley &Sons, In
1
Organizing Global Marketing Efforts
•
•
•
•
•
•
•
Overview
1. Key Criteria in Global Organizational Design
2.Organizational Design Options
3. Global Teamwork
4. Life Cycle of Organizational Structures
5. To Centralize or Decentralize?
6. Controlling Global Marketing Efforts
John Wiley &Sons, In
2
Overview
John Wiley &Sons, In
3
1. Key Criteria in Global Organization
Design
• Environmental Factors
–
–
–
–
Competitive Environment
Rate of Environmental Change
Regional Trading Blocs
Nature of Customers
John Wiley &Sons, In
4
1. Key Criteria in Global Organization
Design (cont)
• Firm - Specific Factors
–
–
–
–
Strategic Importance of International Business
Product Diversity
Company Heritage
Quality of Local Managerial Skills
John Wiley &Sons, In
5
2. Organizational Design Options
• International Division Structure
• Global Product Division Structure
– Exhibit 18-1 Three Examples of a Global
Product Structure
John Wiley &Sons, In
6
2. Organizational Design Options (cont)
• Geographic Structure
– Exhibit 18-2 The Coca-Cola Company :
Examples of a Geographic Structure
– Country-Based Subsidiaries
– New Role of Country Managers
– Regional Structures
John Wiley &Sons, In
7
2. Organizational Design Options (cont)
• Matrix Structure
– Exhibit 18-3 Siemens A9: Example of a Matrix
Structure
• The Global Network Solution
– Exhibit 18-4 A New Organizational Metaphor
– Exhibit 18-5 The Human Investment
Philosophy
John Wiley &Sons, In
8
3. Global Teamwork
– Exhibit 18-6 A Four-Stage Team-Building
Process
– Exhibit 18-7 Leadership Roles and Team
Development
John Wiley &Sons, In
9
4. Life Cycle of Organizational
Structures
– Exhibit 18-8 Stopford’s International Structural
Stages Model
John Wiley &Sons, In
10
5. To Centralize or Decentralize
– Exhibit 18-10 New Forces Impact on
Integration/Differentiation
– Exhibit 18-11 Types of Coordination Used in
the Pan-European Market
John Wiley &Sons, In
11
6. Controlling Global Marketing Efforts
• Formal (“Bureaucratic”) Control Systems
– Establishing Standards
– Evaluating Performance
– Analyzing and Correcting Deviations
John Wiley &Sons, In
12
6. Controlling Global Marketing Efforts
(cont)
• Informal Control Methods
– Corporate Culture
– Exhibit 18-12 Corporate Vision of the Seagram
Company LTD.
– Human Resource Development
– Exhibit 18-13 Goodyear: Example of
“Business Asymmetry”
John Wiley &Sons, In
13