USERS’ PERCEPTION ON THE PERFORMANCE OF ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA THESIS Presented to the Department of Education of the State Islamic Institute of Palangka Raya in Partial Fulfillment of the Requirements for the Degree of Sarjana

USERS’ PERCEPTION ON THE PERFORMANCE
OF ENGLISH EDUCATION GRADUATES
OF IAIN PALANGKA RAYA

THESIS
Presented to the Department of Education of the State Islamic Institute of
Palangka Raya in Partial Fulfillment of the Requirements for the Degree of
Sarjana Pendidikan

By:
SLAMET ARIFIN
SRN 100 112 0605

THE STATE ISLAMIC INSTITUTE OF PALANGKA RAYA
THE FACULTY OF TARBIYAH AND TEACHER TRAINING
THE STUDY PROGRAM OF ENGLISH EDUCATION
1438 H / 2016 M

i

APPROVAL OF THE THESIS

Title of the thesis

: USERS’ PERCEPTION ON THE PERFORMANCE
OF ENGLISH EDUCATION GRADUATES OF IAIN
PALANGKA RAYA

Name

: Slamet Arifin

SRN

: 1001120605

Faculty

: Tarbiyah and Teacher Training

Department

: Language Education

Study Program

: English Education

Level

: S-1
Palangka Raya, November 10th, 2016

Approved by:
Advisor I,

Advisor II,

M. Zaini Miftah, M.Pd
ORN. 197509152009121002

Santi Erliana, M.Pd
ORN. 198012052006042003

The Vice Dean I of Academic,

Chair of Language
Education Department,

Dra. Hj. Rodhatul Jennah, M.Pd
ORN. 19671003 199303 2 001

Santi Erliana, M.Pd
ORN. 198012052006042003

ii

PERSETUJUAN SKRIPSI

Judul Skripsi

: PERSEPSI PENGGUNA JASA TERHADAP KINERJA
ALUMNI

TADRIS

BAHASA

INGGRIS

IAIN

PALANGKA RAYA
Nama

: Slamet Arifin

NIM

: 1001120605

Fakultas

: Tarbiyah dan Ilmu Keguruan

Jurusan

: Pendidikan Bahasa

Program Studi

: Pendidikan Bahasa Inggris

Jenjang

: S-1

Palangka Raya, 10 November 2016

Disetujui oleh :
Pembimbing I,

Pembimbing II,

M. Zaini Miftah, M,Pd
NIP. 197509152009121002

Santi Erliana, M.Pd
NIP. 198012052006042003

Mengetahui,
Wakil Dekan I Bidang Akademik,

Ketua Jurusan Pendidikan Bahasa

Dra. Hj. Rodhatul Jennah, M.Pd
NIP. 19671003 199303 2 001

Santi Erliana, M.Pd
NIP. 198012052006042003

iii

OFFICIAL NOTE
Palangka Raya, November 4th, 2016

Case: Examination of
Slamet Arifin’s Thesis

To.
The Dean of Faculty of Tarbiyah
and Teacher Training of the State
Islamic Institute of Palangka Raya
InPalangka Raya
Peace be unto the God’s Mercy and blessing as well,
By reading and analyzing the thesis’ revision, we think the thesis in the name of:
Name

: Slamet Arifin

Student Registration Number : 1001120605

Title of the Thesis

:

USERS’

PERCEPTION

PERFORMANCE

OF

ON

THE

ENGLISH

EDUCATION GRADUATES OF IAIN
PALANGKA RAYA

Can be examined in partial Partial Fulfillment of the Degree of Sarjana
Pendidikan Islam

in English Education of the Department of

Education State

Islamic Institute of Palangka Raya.

Thank you for the attention.
Peace be with you and God’d blessing.
Advisor I,

Advisor II,

M. Zaini Miftah, M.Pd
ORN. 197509152009121002

Santi Erliana, M.Pd

ORN. 198012052006042003

iv

NOTA DINAS

PERIHAL: Permohanan diseminarkan skripsi

Palangka Raya, 4 November

2016
Saudara Slamet Arifin

Kepada
Yth.

Dekan

Fakultas

Tarbiyah dan Ilmu Keguruan
IAIN Palangka Raya
diPalangka Raya

Puji syukur kehadirat Allah SWT atas segala karunia-Nya,
Setelah membaca dan menganalisa dari revisi skripsi yang telah disarankan.
Maka kami memutuskan skripsi atas nama:

Nama

: Slamet Arifin

NIM

: 1001120605

Judul Skripsi

: PERSEPSI PENGGUNA JASA TERHADAP KINERJA
ALUMNI

TADRIS

BAHASA

INGGRIS

IAIN

PALANGKA RAYA

Dapat diseminarkan sebagai syarat memenuhi kewajiban dari pencapaian gelar
Sarjana Pendidikan Islam

pada program studi Pendidikan Bahasa Inggris dari

jurusan Pendidikan Bahasa di Institut Agama Islam Negeri Palangka Raya.
Terima Kasih atas perhatiannya,

Pembimbing I,

Pembimbing II,

M. Zaini Miftah, M,Pd
NIP. 197509152009121002

Santi Erliana, M.Pd
NIP.198012052006042003
v

LEGALIZATION OF THE THESIS EXAMINING COMMITTEE
This thesis entitled USERS’ PERCEPTION ON THE PERFORMANCE OF
ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA in the
name of SLAMET ARIFIN and his Student Registration Number 1001120605 has
been examined by Team of Examiners of the English Education Study Program of
English Department of Faculty of Tarbiyah and Teacher Training (FTIK) of the State
Islamic Institute of Palangka Raya on:
Day

: Thursday

Date

: November10th, 2016
Palangka Raya, November 10th, 2016
Team of Examiners

1. Sabarun, M.Pd

(..............................................)

Chairman/Examiner
2. Luqman Baehaqi, M.Pd

(..............................................)

Member
3. M. Zaini Miftah, M.Pd.

(..............................................)

Member
4. Santi Erliana, M.Pd.

(..............................................)

Secretary/Member

The Dean of
Faculty of Tarbiyah and Teacher Training
of State Islamic Institute of Palangka Raya

Drs. Fahmi, M.Pd
ORN.19610520199903 1 003

vi

PENGESAHAN
Skripsi yang berjudul USERS’ PERCEPTION ON THE PERFORMANCE OF
ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA Oleh
SLAMET ARIFIN, Nomor Induk Mahasiswa 1201120605 telah dimunaqasyahkan
Fakultas Tarbiyah dan Ilmu Keguruan (FTIK) Institut Agama Islam Negeri Palangka
Raya pada :
Hari

: Kamis

Tanggal

: 10 November 2016

Palangka Raya, 10 November 2016
Tim Penguji
1. Sabarun, M.Pd

(..............................................)

Ketua Sidang/Penguji
2. Luqman Baehaqi, M.Pd

(..............................................)

Anggota/Penguji
3. M. ZainiMiftah, M.Pd.

(..............................................)

Anggota/Penguji
4. Santi Erliana,M.Pd.

(..............................................)

Sekretaris/Penguji

Dekan Fakultas Tarbiyah dan Ilmu Keguruan
IAIN Palangka Raya,

Drs. Fahmi, M.Pd
NIP. 19610520199903 1 003

vii

USERS’ PERCEPTION ON THE PERFORMANCE
OF ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA

ABSTRACT
This study aimed to identify the users’ perception on English Education
graduates as a material to evaluate the relevance of the curriculum applied to the
world of work. In this study, the writer used descriptive quantitative method to
collect the data. The population of the study was the graduate users in Palangka
Raya, with total 107 users. The writer took 56 respondents as the sample.
This study belonged to survey research. The technique of collecting the
data was questionnaire. In analyzing the data, the writer used (1) Data compiling (2)
Data Displaying.
The percentages of users’ perception were as follows: (a) Integrity: very
good 44.6%, good 53.6%, enough 1.8% (b) Professionalism: very good 32.1%, good
66.1%, enough 1.8% (c) English: very good 25%, good 73.2%, enough 1.8% (d) Use
of Information Technology: very good 25%, good 58.9%, enough 14.3%, less 1.8%
(e) Communication: very good 37.5%, good 57.1%, enough 5.4% (f) Teamwork:
very good 44.7%, good 48.2%, enough 7.1% (g) Personal Development: very good
28.6%, good 62.5%, enough 8.9%.. Results of the study showed the average of
English Education graduates were well qualified.

Keywords: Performance, graduate and perception

viii

PERSEPSI PENGGUNA JASA TERHADAP KINERJA ALUMNI
TADRIS BAHASA INGGRIS IAIN PALANGKA RAYA

ABSTRAK

Penelitian ini bertujuan untuk mengidentifikasi persepsi pengguna jasa
terhadap kinerja alumni Tadris Bahasa Inggris sebagai bahan evaluasi relevansi
kurikulum yang diterapkan terhadap dunia kerja. Pada penelitian ini penulis
menggunakan metode kuantitatif deskriptif untuk mengumpulkan data. Populasinya
adalah pengguna jasa alumni Tadris Bahasa Inggris yang ada di Palangka Raya
dengan jumlah total 107 responden. Penulis mengambil sampel 56 orang.
Penelitian ini adalah survey. Teknik mengumpulkan data menggunakan
kuesioner. Untuk menganalisa data, penulis menggunakan (1) Kompilasi data (2)
Penampilan data.
Persentase persepsi pengguna jasa adalah sebagai berikut: (a) Integritas:
sangat baik 44,6%, baik 53,6%, cukup 1,8% (b) Profesionalisme: sangat baik 32,1%,
baik 66,1%, cukup 1,8% (c) Bahasa Inggris: sangat baik 25%, baik 73,2%, cukup
1,8% (d) Penggunaan Teknologi Informasi: sangat baik 25%, baik 58,9%, cukup
14,3%, kurang 1,8% (e) Komunikasi: sangat baik 37,5%, baik 57,1%, cukup 5,4% (f)
Kerjasama Tim: sangat baik 44,7%, baik 48,2%, cukup 7,1% (g) Pengembangan
Diri: sangat baik 28,6%, baik 62,5%, cukup 8,9%. Hasil menunjukkan bahwa ratarata penilain pengguna jasa adalah baik.

Kata Kunci: Kinerja, alumni dan persepsi

ix

ACKNOWLEDGMENTS
In the name of Allah, the benefit and the Merciful. All praises and thanks are
due to Allah. We praise Him and seek His assistance and His forgiveness. I bear
witness that there is none worthy of worship except Allah, and that Muhammad is the
last messenger of Allah. First of all, I would like to express my deepest thanks to:
1. Dr. IbnuElmi A.S. Pelu, SH, M.H., as the Rector of IAIN Palangka Raya
2. The Vice Dean I of Academic of IAIN Palangka Raya Dra. Hj. Rodhatul
Jennah, M.Pd
3. The chairwoman of the Department of Language Education of IAIN Palangka
Raya, Santi Erliana, M.Pd,
4. The chairman of English study program of IAIN Palangka Raya, M. Zaini
Miftah,M.Pd,
5. My beloved advisors, M. Zaini Miftah, M.Pd. (as first Advisor) and Santi
Erliana, M.Pd. (as second advisor), for their ever-encouraging, supports,
guidance, and sympathetic understanding.
6. I wish to express my most special gratitude to my beloved parents, Taryo and
Samiatun, and my sister Riski Solekhatun for their counsel, supports, and
continued patience. They have, indeed, been a source of motivation and spirit
for me.

Palangka Raya, November 2016

SLAMET ARIFIN

x

DECLARATION OF AUTHENTICATION

In the name of Allah SWT,
I declare

that

this

thesis

USERS’

entitled

PERCEPTION

ON

THE

PERFORMANCE OF ENGLISH EDUCATION GRADUATES OF IAIN
PALANGKA RAYA is the result of my own research except as cited in the
references.

Palangka Raya, 10 Novermber 2016
My own declaration,

SLAMET ARIFIN.
SRN. 1001120605

xi

MOTTO

Barang siapa yang mencintai impiannya, maka ia pun
harus mencintai prosesnya.

xii

TABLE OF CONTENTS

Page
COVER PAGE ................................................................................................. i
APPROVAL OF THE THESIS ....................................................................... ii
OFFICIAL NOTE ............................................................................................. iv
LEGALIZATION OF THE THESIS .............................................................. vi
ABSTRACT ....................................................................................................... viii
ACKNOWLEGMENTS ................................................................................... x
DECLARATION OF AUTHENTICATION .................................................. xi
MOTTO ............................................................................................................. xii
LIST OF CONTENTS ..................................................................................... xiii
LIST OF TABLES ........................................................................................... xv
LIST OF FIGURES ......................................................................................... xvi
LIST OF APPENDICES ................................................................................. xvii
DEDICATION ................................................................................................... xviii
PREFACE .......................................................................................................... xix

CHAPTER I INTRODUCTION
A. Background of the Study .................................................................1
B. Problems of the Study .....................................................................4
C. Objectives of the Study ...................................................................5
D. Significance of the study .................................................................5
E. Definition of Key Terms ................................................ ................6
F. Theoretical Framework ................................................... ................7

CHAPTER II REVIEW OF RELATED LITERATURE
A. Previous Research Studies ...............................................................8
B. Related Theories ...............................................................................9
1. Meaning of Work ........................................................................9
2. Working in the View of Islam .....................................................11
3. Type and Work Status .................................................................14

xiii

4. The Role of Higher Education in Improving the Quality of Graduates
.....................................................................................................25
5. Profile of English Education Study Program ..............................30

CHAPTER III RESEARCH METHOD
A. Research Design ...............................................................................37
B. Population and Sample .....................................................................38
1. Population...................................................................................38
2. Sample ........................................................................................39
C. Research Instrument .........................................................................40
1. Research Instrument ...................................................................40
2. Research Instrument Validity .....................................................41
3. Research Instrument Reliability .................................................41
D. Data Collection Procedures ..............................................................43
E. Type of Data and Data Collection Technique ..................................44
F. Data Analysis ...................................................................................45
1. Data Compiling ..........................................................................45
2. Data Displaying ..........................................................................46

CHAPTER IV RESULT OF THE STUDY AND DISCUSSION
A. The Career of English Education Graduates ....................................48
B. Users’ Assessment on English Education Graduates Performance .48
C. Dissussion.........................................................................................51

CHAPTER V CLOSING
A. Conclusion .......................................................................................58
B. Suggestion ........................................................................................58

REFERENCES
APPENDICES
CURRICULUM VITAE

xiv

LIST OF TABLES

Table 4.1 Graduates Jobs.................................................................................... 49
Table 4.2 Recapitulation of User’s Perception .................................................. 50
Table 4.3 Integrity .............................................................................................. 52
Table 4.4 Professionalism .................................................................................. 53
Table 4.5 English ................................................................................................ 53
Table 4.6.Use of Information Technology ........................................................ 54
Table 4.7 Communication .................................................................................. 55
Table 4.8 Teamwork........................................................................................... 56
Table 4.9 Personal Development........................................................................ 56
Table 4.10 Users’ Perception on English Education Graduates Performance ... 57

xv

LIST OF FIGURES

Figure 4.1 Integrity ............................................................................................. 52
Figure 4.2 Professionalism ................................................................................. 53
Figure 4.3 English .............................................................................................. 54
Figure 4.4.Use of Information Technology ....................................................... 54
Figure 4.5 Communication ................................................................................. 55
Figure 4.6 Teamwork ......................................................................................... 56
Figure 4.7 Personal Development ...................................................................... 57
Figure 4.8 Users’ Perception on English Education Graduates Performance .... 58

xvi

LIST OF APPENDICES

Appendix 1 English Education Graduates Data
Appendix 2 Questionnaires

xvii

DEDICATION

This thesis is dedicated to:
I dedicate my thesis to my family, a special feeling of gratitude to
my patient loving parents Taryo and Samiatun.
I dedicate this thesis and give special thanks to my friends TBI
2010 who have supported me throughout the process.

xviii

PREFACE
First of all, the writer would like to deliver praise to Allah SWT who has given His
mercy and grace so that the witer can complete this thesis. Then the writer would like
to thank the advisors for their excellent guidance and supporting during the process.
The writer would also thank all of the respondents, without whose institution the
writer would not not have been able to counduct the research. Finally, the researcher
would like to thank those who have helped this research.
In doing so, the writer realize that there are still many weaknesses. The researcher
expects critics and suggestions for a better improvement.

November , 2016
The writer

xix