Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan PT. Asuransi Ramayana Tbk. Cabang Medan

  KUISIONER Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan PT. Asuransi Ramayana Tbk Cabang Medan.

  No. Responden : Bersama ini saya memohon kesediaan anda untuk mengisi daftar kuisioner yang diberikan. Informasi yang anda berikan merupakan bantuan yang sangat berarti dalam menyelesaikan penelitian ini. Atas bantuan dan perhatiannya saya ucapkan terima kasih.

  Nama : Jenis Kelamin : Divisi : II.

  Petunjuk Pengisian Peneliti menginginkan pendapat anda tentang Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan PT. Asuransi Ramayana Tbk Cabang Medan.

  Petunjuk pengisiannya berupa pertanyaan pada bagian ini menyediakan jawaban dengan kode (SS, S, KS, TS, STS). Setiap responden hanya diberi kesempatan menceklist ( √ ) satu jawaban.

  Adapun kodenya sebagai berikut : SS : Sangat Setuju S : Setuju KS : Kurang Setuju TS : Tidak Setuju STS : Sangat Tidak Setuju.

  Variabel Budaya Kaizen (X) No. Pernyataan SS S KS TS STS Disiplin

  1. Bapak/Ibu mengetahui konsekuensi dari tindakan indisipliner terhadap tanggung jawab pekerjaan.

  2. Bapak/Ibu diharuskan memiliki sikap yang menaati segala macam peraturan yang berlaku di perusahaan.

  3 Bapak/ibu menjunjung tinggi norma etika yang berlaku di dalam perusahaan.

  4 Bapak/ibu menganggap norma adalah bagian dari diri anda yang merupakan cerminan yang baik untuk perusahaan.

  5. Bapak/ibu bertanggung jawab atas segala bentuk pekerjaan yang telah dilakukan.

  6. Tanggung jawab dalam pekerjaan merupakan kewajiban bagi bapak/ibu semua.

  Tempat kerja

  1. Suasana kerja di perusahaan nyaman

  2. Suasana kerja di perusahaan menunjukkan rasa kekeluargaan.

  3. Perusahaan menyediakan fasilitas kerja yang lengkap

  4. Perusahaan menyediakan peralatan kerja yang mendukung dalam melaksanakan tugas

  5. Perlengkapan kerja yang tersedia sudah disesuaikan dengan kebutuhan karyawan

  6. Peralatan kerja merupakan fasilitas tambahan yang membantu pekerjaan karyawan.

  7. Pencahayaan di ruang kerja mendukung dalam melaksanakan tugas

  8. Pencahayaan di ruang kerja mendukung aktifitas sehari-hari.

  9. Kualitas udara di tempat kerja baik.

  10. Kualitas udara di tempat kerja nyaman.

  Variabel Kinerja (Y) No. Pernyataan SS S KS TS STS Kuantitas

  1. Bapak/Ibu mampu menyelesaikan banyak pekerjaan dalam waktu yang singkat.

  2. Bapak/Ibu berhasil hadir tepat waktu pada jam kerja.

  3. Kinerja Bapak/Ibu memanfaatkan waktu dengan sebaik-baiknya.

  4. Efisiensi waktu kerja dapat membantu bapak/ibu dalam mengelola manajemen waktu untuk kegiatan pribadi.

  Kualitas

  5. Bapak/Ibu mampu menyelesaikan pekerjaan sesuai dengan target yang ditentukan.

  6. Bapak/Ibu berhasil menyelesaikan pekerjaan dengan baik.

  7. Bapak/Ibu memiliki kinerja yang bermanfaat untuk kemajuan perusahaan.

  8. Bapak/Ibu melakukan yang terbaik agar semua pihak merasakan manfaat atas kinerja yang telah dilaksanakan.

  Lampiran 2 : Distribusi Jawaban 30 Responden Untuk Uji Validitas No Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13

  5

  5

  5

  4

  4

  4

  5

  21

  5

  4

  4

  4

  5

  4

  5

  4

  5

  5

  4

  4

  5

  20

  5

  5

  5

  5

  5

  5

  5

  5

  5

  23

  4

  4

  4

  5

  5

  5

  5

  5

  4

  4

  4

  4

  5

  22

  5

  5

  4

  4

  5

  5

  5

  4

  5

  5

  4

  3

  4

  5

  4

  5

  17

  4

  4

  5

  5

  4

  5

  5

  4

  5

  5

  5

  5

  5

  5

  5

  5

  4

  5

  5

  5

  5

  5

  5

  5

  19

  5

  5

  3

  5

  4

  5

  5

  4

  5

  5

  5

  5

  5

  18

  5

  5

  16

  3

  3

  3

  3

  4

  3

  3

  4

  3

  3

  3

  3

  5

  4

  28

  5

  5

  5

  5

  5

  4

  4

  5

  29

  4

  5

  4

  4

  4

  5

  4

  4

  5

  4

  4

  5

  4

  5

  4

  30

  4

  4

  4

  5

  4

  4

  5

  4

  4

  5

  5

  4

  5

  4

  4

  5

  25

  5

  5

  5

  5

  4

  4

  5

  5

  4

  5

  4

  5

  5

  24

  5

  5

  5

  5

  5

  4

  5

  5

  5

  5

  27

  5

  4

  4

  5

  5

  4

  4

  5

  4

  4

  4

  4

  5

  26

  5

  4

  4

  5

  4

  4

  5

  5

  5

  1

  4

  5

  5

  4

  4

  5

  6

  5

  4

  4

  5

  4

  4

  5

  4

  5

  4

  4

  4

  5

  5

  5

  4

  4

  4

  5

  5

  5

  5

  5

  8

  5

  5

  5

  5

  4

  4

  4

  4

  5

  5

  5

  5

  5

  7

  5

  4

  4

  5

  5

  4

  4

  5

  4

  5

  4

  4

  5

  5

  5

  5

  2

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  4

  5

  4

  5

  5

  4

  5

  4

  4

  5

  5

  4

  5

  5

  5

  5

  4

  5

  5

  4

  5

  5

  5

  5

  5

  3

  4

  4

  4

  4

  5

  4

  5

  5

  4

  5

  5

  4

  4

  4

  4

  5

  14

  13

  5

  5

  5

  5

  4

  4

  5

  4

  5

  4

  5

  5

  5

  5

  5

  5

  4

  5

  5

  5

  4

  5

  5

  15

  5

  4

  3

  5

  5

  5

  5

  5

  5

  4

  4

  4

  5

  5

  5

  4

  5

  10

  4

  4

  5

  5

  5

  5

  5

  5

  5

  5

  4

  5

  5

  9

  4

  5

  5

  5

  4

  5

  5

  5

  5

  5

  12

  5

  5

  5

  5

  4

  5

  5

  4

  5

  5

  5

  5

  5

  11

  5

  5

  5

  5

  5

  5

  5

  5

  4

  Q14 Q15 Q16 Q17 Q18 Q19 Q20 Q21 Q22 Q23 Q24

  4

  5

  5

  5

  4

  5

  5

  4

  5

  4

  4

  4

  5

  5

  4

  4

  4

  4

  4

  5

  4

  5

  5

  5

  5

  5

  5

  4

  4

  4

  4

  5

  4

  5

  4

  5

  5

  5

  5

  5

  5

  4

  4

  5

  4

  5

  3

  5

  5

  5

  4

  4

  5

  5

  5

  5

  5

  5

  5

  4

  5

  5

  5

  5

  5

  5

  5

  4

  5

  4

  4

  4

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  4

  3

  4

  3

  3

  3

  3

  3

  4

  3

  4

  3

  3

  4

  5

  5

  5

  4

  4

  4

  5

  4

  4

  4

  5

  4

  4

  5

  4

  4

  4

  4

  5

  4

  4

  5

  4

  4

  5

  5

  5

  5

  4

  4

  4

  4

  5

  4

  5

  5

  5

  5

  5

  5

  4

  4

  5

  5

  5

  5

  5

  4

  4

  4

  4

  4

  4

  5

  4

  4

  4

  5

  4

  5

  4

  4

  4

  5

  4

  4

  4

  5

  5

  5

  4

  5

  4

  4

  4

  5

  4

  4

  4

  4

  4

  5

  5

  4

  4

  4

  5

  5

  4

  5

  5

  5

  5

  4

  5

  4

  5

  5

  5

  5

  5

  5

  4

  5

  4

  4

  4

  4

  4

  4

  5

  5

  5

  5

  5

  4

  4

  5

  4

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  4

  4

  4

  5

  5

  5

  4

  4

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  5

  4

  4

  5

  5

  5

  4

  5

  4

  4

  5

  5

  4

  4

  3

  5

  5

  4

  5

  5

  5

  5

  5

  4

  5

  5

  5

  4

  5

  5

  5

  5

  4

  5

  5

  5

  5

  5

  4

  4

  5

  5

  4

  5

  4

  5

  5

  5

  5

  5

  5

  5

  5

  4

  5

  5

  4

  5

  4

  4

  5

  4

  5

  4

  5

  5

  5

  5

  4

  5

  4

  5

  5

  5

  5

  5

  5

  5

  5

  4

  5

  5

  5

  5

  5

  5

  Lampiran 3 : Hasil Uji Validitas dan Reabilitas Case Processing Summary

  30 VAR00007 4.8667 .34575

  30 VAR00018 4.9667 .18257

  30 VAR00017 4.6000 .62146

  30 VAR00016 4.4333 .56832

  30 VAR00015 4.4333 .56832

  30 VAR00014 4.2333 .56832

  30 VAR00013 4.6000 .62146

  30 VAR00012 4.4000 .62146

  30 VAR00011 4.6000 .56324

  30 VAR00010 4.9667 .18257

  30 VAR00009 4.3333 .54667

  30 VAR00008 4.4333 .56832

  30 VAR00006 4.3333 .54667

  N % Cases Valid 30 100.0

  30 VAR00005 4.6000 .62146

  30 VAR00004 4.5667 .56832

  30 VAR00003 4.4333 .56832

  30 VAR00002 4.6000 .56324

  VAR00001 4.9667 .18257

  24 Item Statistics Mean Std. Deviation N

  Cronbach's Alpha N of Items .939

  Reliability Statistics

  .0 Total 30 100.0 a. Listwise deletion based on all variables in the procedure.

  a

  Excluded

  30 VAR00019 4.6000 .56324

  30 VAR00020 4.4333 .56832

  VAR00008 105.3333 61.333 .547 .938

  VAR00022 105.1667 59.109 .820 .934

  VAR00021 105.2000 60.855 .604 .937

  VAR00020 105.3333 59.678 .744 .935

  VAR00019 105.1667 59.109 .820 .934

  VAR00018 104.8000 64.303 .749 .938

  VAR00017 105.1667 60.557 .578 .938

  VAR00016 105.3333 61.333 .547 .938

  VAR00015 105.3333 59.678 .744 .935

  VAR00014 105.5333 62.120 .456 .939

  VAR00013 105.1667 60.557 .578 .938

  VAR00012 105.3667 60.378 .597 .937

  VAR00011 105.1667 59.109 .820 .934

  VAR00010 104.8000 64.303 .749 .938

  VAR00009 105.4333 61.909 .502 .938

  VAR00007 104.9000 63.817 .469 .939

  30 VAR00021 4.5667 .56832

  Corrected Item-Total

  30 VAR00022 4.6000 .56324

  30 VAR00023 4.3333 .54667

  30 VAR00024 4.8667 .34575

  30 Item-Total Statistics Scale Mean if

  Item Deleted Scale

  Variance if Item Deleted

  Correlation Cronbach's

  VAR00006 105.4333 61.909 .502 .938

  Alpha if Item Deleted

  VAR00001 104.8000 64.303 .749 .938

  VAR00002 105.1667 59.109 .820 .934

  VAR00003 105.3333 59.678 .744 .935

  VAR00004 105.2000 60.855 .604 .937

  VAR00005 105.1667 60.557 .578 .938

  VAR00023 105.4333 61.909 .502 .938

  Item-Total Statistics

  VAR00020 105.3333 59.678 .744 .935

  VAR00014 105.5333 62.120 .456 .939

  VAR00015 105.3333 59.678 .744 .935

  VAR00016 105.3333 61.333 .547 .938

  VAR00017 105.1667 60.557 .578 .938

  VAR00018 104.8000 64.303 .749 .938

  VAR00019 105.1667 59.109 .820 .934

  VAR00021 105.2000 60.855 .604 .937

  VAR00012 105.3667 60.378 .597 .937

  VAR00022 105.1667 59.109 .820 .934

  VAR00023 105.4333 61.909 .502 .938

  VAR00024 104.9000 63.817 .469 .939

  Scale Statistics

  Mean Variance Std.

  Deviation N of Items 1.0977E2 66.530 8.15659

  VAR00013 105.1667 60.557 .578 .938

  VAR00011 105.1667 59.109 .820 .934

  Scale Mean if Item Deleted

  VAR00002 105.1667 59.109 .820 .934

  Scale Variance if

  Item Deleted Corrected

  Item-Total Correlation

  Cronbach's Alpha if Item

  Deleted

  VAR00001 104.8000 64.303 .749 .938

  VAR00003 105.3333 59.678 .744 .935

  VAR00010 104.8000 64.303 .749 .938

  VAR00004 105.2000 60.855 .604 .937

  VAR00005 105.1667 60.557 .578 .938

  VAR00006 105.4333 61.909 .502 .938

  VAR00007 104.9000 63.817 .469 .939

  VAR00008 105.3333 61.333 .547 .938

  VAR00009 105.4333 61.909 .502 .938

  24

  Lampiran 4 : Distribusi Jawaban 36 Responden No X1 (Disiplin) Total X2 (Tempat Kerja) Total

  26 4 5 4 5

  4

  4

  5

  5

  5

  25

  42

  4 4 4 4 4 4

  4

  27 5 5 5 4

  4

  5

  4

  4

  5

  24

  48

  4 5 5 5 5 4

  4

  4 4 4 5 5 5

  5

  27

  4 4 4 4 4 4

  25 4 4 4 5

  4

  4

  5

  4

  4

  4

  42

  46

  4 4 4 4 4 4

  27 4 5 4 5

  4

  4

  5

  5

  4

  5

  26

  29 5 5 5 5

  4

  28

  3

  21

  43

  4 5 5 3 4 5

  25 5 4 3 5

  5

  4

  5

  4

  4

  3

  20

  47

  5 5 5 4 5 5

  27 5 5 4 4

  5

  5

  4

  4

  4

  5

  5

  4

  5

  5

  5

  23

  47

  4 4 4 5 5 5

  28 5 5 5 5

  4

  5

  5

  5

  5

  5

  22

  44

  5 5 5 3 4 5

  27 5 4 3 5

  5

  5

  41

  5

  5

  28 5 5 5 5

  4

  4

  5

  5

  5

  34

  47

  4 4 4 5 5 5

  4

  27 5 5 5 4

  4

  5

  5

  5

  5

  33

  49

  5 5 5 5 5 5

  4

  4 4 4 5 5 5

  5

  36

  4 4 4 4 4 4

  25 4 4 4 5

  4

  4

  5

  4

  4

  4

  40

  46

  4 4 4 4 4 4

  24 4 4 4 4

  4

  4

  4

  4

  4

  4

  35

  29 5 5 5 4

  5

  4

  4

  30

  42

  4 5 4 4 4 5

  25 4 4 4 4

  5

  4

  4

  4

  4

  5

  29

  47

  4 5 5 4 5 5

  28 5 5 4 5

  5

  4

  5

  5

  5

  4

  4

  5

  5

  5

  5

  32

  48

  5 5 5 4 5 5

  30 4 5 5 5

  5

  5

  4

  5

  5

  5

  31

  47

  4 5 5 4 5 5

  27 5 5 5 4

  5

  4

  4

  19

  1

  5

  5

  4

  5

  7

  49

  5 5 5 4 5 5

  30 5 5 5 5

  5

  5

  5

  5

  5

  5

  6

  43

  4 4 4 4 4 5

  27 4 5 5 4

  4

  5

  5

  4

  46

  27 5 4 5 4

  5

  4

  4

  5

  5

  4

  9

  28 5 4 4 5 5 5 5 5 4 4

  29 5 5 4 5

  5

  5

  5

  5

  4

  4

  8

  48

  5 5 5 4 5 5

  4

  5

  45

  2

  4 5 5 5 5 5

  26 4 5 3 5

  5

  4

  5

  4

  3

  5

  45

  3

  4 4 4 5 5 5

  27 4 4 5 5

  4

  4

  5

  5

  5

  4

  46

  4

  5

  4

  5

  5

  41

  4 4 4 4 4 4

  25 4 4 4 5

  4

  4

  5

  4

  5

  4

  4

  44

  5 4 4 4 5 5

  27 4 4 5 4

  4

  5

  4

  5

  4 5 4 4 5 5

  10

  41

  24 4 4 4 4

  4

  4

  4

  4

  4

  16

  40

  4 4 4 4 4 4

  4

  24 4 4 4 4

  4

  4

  4

  4

  4

  15

  41

  5 4 4 4 5 4

  4

  4 4 4 4 4 4

  4

  18

  4 4 4 4 4 4

  25 4 4 5 4

  4

  4

  4

  4

  5

  4

  46

  40

  5 5 5 4 5 4

  29 4 5 4 5

  5

  5

  5

  5

  4

  5

  17

  24 4 4 3 4

  5

  4

  4

  12

  45

  4 4 4 5 5 4

  26 5 5 4 5

  4

  4

  5

  4

  5

  5

  11

  41

  3 5 3 4 4 4

  26 5 4 5 4

  5

  3

  4

  5

  5

  5

  5

  4

  5

  4

  3

  4

  14

  41

  5 5 4 3 5 4

  26 4 4 3 4

  5

  4

  5

  5

  3

  4

  13

  50

  5 5 5 5 5 5

  30 5 5 5 5

  5

  5

  41

  Y (Kinerja Karyawan) Total

  4

  4

  4

  4

  5

  5

  33

  4

  4

  5

  4

  5

  4

  4

  4

  40

  5

  4

  5

  5

  36

  4

  4

  4

  4

  4

  4

  4

  5

  36

  4

  4

  4

  5

  5

  5

  4

  5

  5

  32

  4

  33

  4

  3

  5

  5

  4

  5

  3

  5

  35

  4

  4

  5

  5

  4

  5

  3

  5

  5

  4

  5

  5

  5

  37

  5

  5

  4

  4

  5

  5

  5

  5

  36

  5

  3

  5

  5

  4

  4

  4

  5

  4

  4

  5

  5

  5

  37

  5

  4

  5

  4

  4

  5

  5

  5

  39

  5

  4

  5

  5

  4

  4

  4

  4

  4

  4

  4

  4

  32

  37

  4

  4

  4

  4

  4

  4

  4

  4

  5

  5

  5

  4

  35

  4

  4

  4

  5

  5

  5

  4

  4

  37

  5

  4

  5

  5

  4

  5

  5

  5

  4

  5

  5

  5

  5

  38

  5

  5

  5

  4

  5

  4

  5

  5

  38

  4

  5

  5

  5

  4

  34

  5

  5

  5

  4

  5

  4

  38

  5

  5

  5

  5

  4

  4

  5

  5

  37

  5

  5

  5

  4

  4

  5

  4

  5

  5

  4

  5

  5

  38

  4

  5

  5

  5

  5

  5

  5

  4

  37

  4

  5

  5

  3

  4

  3

  5

  5

  5

  5

  4

  36

  5

  5

  5

  4

  4

  4

  4

  5

  34

  5

  4

  4

  5

  5

  32

  4

  4

  4

  4

  4

  5

  4

  4

  38

  5

  5

  4

  4

  5

  5

  38

  4

  4

  4

  4

  4

  4

  32

  4

  4

  4

  4

  4

  4

  4

  4

  32

  4

  3

  4

  4

  4

  37

  5

  4

  4

  4

  4

  4

  5

  5

  4

  4

  5

  5

  4

  5

  5

  4

  32

  4

  5

  5

  4

  4

  4

  4

  4

  4

  4

  4

  37

  5

  5

  5

  3

  5

  4

  5

  5

  32

  5

  5

  5

  4

  3

  34

  5

  3

  4

  5

  4

  5

  5

  3

  40

  5

  5

  5

  5

  5

  32

  Lampiran 5 : Frekuensi Jawaban Responden Frekuensi Jawaban Variabel Disiplin (X1)

  VAR00001

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  17

  47.2

  47.2

  47.2

  5

  19

  52.8 52.8 100.0 Total 36 100.0 100.0

  VAR00002

  Valid Cumulative Frequency Percent Percent Percent

  Valid 3

  5

  13.9

  13.9

  13.9

  4

  15

  41.7

  41.7

  55.6

  5

  16

  44.4 44.4 100.0 Total 36 100.0 100.0

  VAR00003

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  15

  41.7

  41.7

  41.7

  5

  21

  58.3 58.3 100.0 Total 36 100.0 100.0

  VAR00004

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  16

  44.4

  44.4

  44.4

  5

  20

  55.6 55.6 100.0 Total 36 100.0 100.0

  VAR00005

  Valid Cumulative Frequency Percent Percent Percent

  Valid 3

  1

  2.8

  2.8

  2.8

  4

  23

  63.9

  63.9

  66.7

  5

  12

  33.3 33.3 100.0 Total 36 100.0 100.0

  VAR00006

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  18

  50.0

  50.0

  50.0

  5

  18

  50.0 50.0 100.0 Total 36 100.0 100.0

  Frekuensi Jawaban Variabel Tempat Kerja (X2)

  VAR00007

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  18

  50.0

  50.0

  50.0

  5

  18

  50.0 50.0 100.0 Total 36 100.0 100.0

  VAR00008

  Percent Cumulative

  Percent Valid 4

  16

  44.4

  44.4

  44.4

  5

  20

  55.6 55.6 100.0 Total 36 100.0 100.0

  VAR00011

  Frequency Percent Valid

  Percent Valid 3

  Frequency Percent Valid

  1

  2.8

  2.8

  2.8

  4

  23

  63.9

  63.9

  66.7

  5

  12

  Percent Cumulative

  VAR00010

  Frequency Percent Valid

  Percent Cumulative

  Percent Cumulative

  Percent Valid 4

  17

  47.2

  47.2

  47.2

  5

  19

  52.8 52.8 100.0 Total 36 100.0 100.0

  VAR00009

  Frequency Percent Valid

  Percent Valid 3

  44.4 44.4 100.0 Total 36 100.0 100.0

  5

  13.9

  13.9

  13.9

  4

  15

  41.7

  41.7

  55.6

  5

  16

  33.3 33.3 100.0 Total 36 100.0 100.0

  VAR00012

  5

  Percent Valid 3

  3

  8.3

  8.3

  8.3

  4

  22

  61.1

  61.1

  69.4

  11

  Frequency Percent Valid

  30.6 30.6 100.0 Total 36 100.0 100.0

  VAR00015

  Frequency Percent Valid

  Percent Cumulative

  Percent Valid 4

  15

  41.7

  41.7

  41.7

  5

  21

  Percent Cumulative

  VAR00014

  Frequency Percent Valid

  Percent Cumulative

  Percent Cumulative

  Percent Valid 4

  18

  50.0

  50.0

  50.0

  5

  18

  50.0 50.0 100.0 Total 36 100.0 100.0

  VAR00013

  Frequency Percent Valid

  Percent Valid 3

  38.9 38.9 100.0 Total 36 100.0 100.0

  1

  2.8

  2.8

  2.8

  4

  21

  58.3

  58.3

  61.1

  5

  14

  58.3 58.3 100.0 Total 36 100.0 100.0

  VAR00016

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  16

  44.4

  44.4

  44.4

  5

  20

  55.6 55.6 100.0 Total 36 100.0 100.0

  Frekuensi Jawaban Variabel Kinerja Karyawan (Y)

  VAR00017

  Valid Cumulative Frequency Percent Percent Percent

  Valid 3

  5

  13.9

  13.9

  13.9

  4

  15

  41.7

  41.7

  55.6

  5

  16

  44.4 44.4 100.0 Total 36 100.0 100.0

  VAR00018

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  15

  41.7

  41.7

  41.7

  5

  21

  58.3 58.3 100.0 Total 36 100.0 100.0

  VAR00019

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  17

  47.2

  47.2

  47.2

  5

  19

  52.8 52.8 100.0 Total 36 100.0 100.0

  VAR00020

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  21

  58.3

  58.3

  58.3

  5

  15

  41.7 41.7 100.0 Total 36 100.0 100.0

  VAR00021

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  18

  50.0

  50.0

  50.0

  5

  18

  50.0 50.0 100.0 Total 36 100.0 100.0

  VAR00021

  Valid Cumulative Frequency Percent Percent Percent

  Valid 4

  18

  50.0

  50.0

  50.0

  5

  18

  50.0 50.0 100.0 Total 36 100.0 100.0

  VAR00022

  Valid Cumulative Frequency Percent Percent Percent

  Valid 3

  1

  2.8

  2.8

  2.8

  4

  21

  58.3

  58.3

  61.1

  5

  14

  38.9 38.9 100.0 Total 36 100.0 100.0

  VAR00023

  16

  21

  5

  41.7

  41.7

  41.7

  15

  Percent Valid 4

  Percent Cumulative

  Frequency Percent Valid

  VAR00024

  44.4 44.4 100.0 Total 36 100.0 100.0

  5

  Frequency Percent Valid

  55.6

  41.7

  41.7

  15

  4

  13.9

  13.9

  13.9

  5

  Percent Valid 3

  Percent Cumulative

  58.3 58.3 100.0 Total 36 100.0 100.0