Hubungan Antara Job Characteristic Dengan Work Family Conflict Pada Karyawan Sektor Perbankan
DAFTAR PUSTAKA
Ahmad, A. (2008). Job, family and individual factors as predictors of work-family
conflict. Journal of Human Resource and Adult Learning, 4, 57-65.
Ahsyari, A. (1994). Manajemen produksi (perencanaan sistem produksi).
Yogyakarta: BPFE.
Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A
meta-analysis of work–family conflict and various outcomes with a special
emphasis on cross-domain versus matching-domain relations. Journal of
Occupational Health Psychology, 16, 151-169.
Aldag, J. R., Barr, S. H., & Brief, A. P. (1981). Measurement of pereceived task
characteristics. Journal of applied psychology, 90, 415-431.
Aldag, R., & Wayne, R. (2000). The challenge of merging cultures. Center For
Organization Effectiveness: Madison Inc.
Apperson, M., Schimdt, H., Moore, S., & Grunberg, L. (2002). Women managers
and the experiance of work-family conflict. American Journal of
Undergraduate Research, 1(3), 9-16.
Armour, S. (2002). Workers put family first despite slow economy. Jobless Fears.
USA Today: Money Section.
Aslam, R., Shumaila, S., Azhar, M. & Sadaqat, S. (2011). Work family conflicts:
Relationship between work-life conflict and employee retention–a
comparative study of public and private sector employees. Journal of Research in Business, 1, 18-29.
As’ad, M. (1991). Psikologi industri. Yogyakarta: Liberti.
As’ad, M. (1992). Psikologi industri. Bandung: CV. Mandar Maju.
Azwar, S. (2000). Penyusunan skala psikologi. Yogyakarta: Pustaka Pelajar
Offset.
Azwar, S. (2010). Penyusunan skala psikologi. Yogyakarta: Pustaka Pelajar.
Bedeian, A. G., Burke, B. G., & Moffett, R. G. (1988). Outcomes of work-family
conflict among married male and female professionals. Journal of
Management, 475-492.
72
Universitas Sumatera Utara
73
Bellavia, G., & Frone, M. (2005). Work family conflict. In J. Barling., E. K.,
Kelloway & M. Frone (Eds.). Handbook of Work Stress. London, (pp. 113147) Thousand Oaks: Sage Publications.
Cascio, W. (2003). Personnel management. NewYork: Prentice Hall.
Djastuti, I. (2011). Pengaruh karakteristik pekerjaan terhadap komitmen
organisasi karyawan tingkat managerial perusahaan jasa konstruksi di
Jawa Tengah. Jurnal Bisnis dan Akuntansi 13(1), 1-19.
Douglas B. C (2000). The causal order of job satisfaction and organizational
commitment in models of employee turnover. Boston, MA, USA:
University of Massachussets.
Elanain, H. M. (2008). Job characteristics, work attitudes and behaviors in a nonwestern context, distributive justice as a mediator. Journal of Management
Development 28(5), 457-477.
Field, A. (2009). Discovering statistic using SPSS 3th edition. London : SAGE.
Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antencedents and outcome of
work-family conflict: Testing a model of work-family interface. Journal of
Applied Psychology, 65-68.
Frone, M. R. (2003). Work-family balance. In J.C., Quick & L. E., Tetrick (eds)
Handbook of occupational health psychology. (pp, 143-162). American
Psychological Association, Washington.
Furnham, A. (2002). Happy staff is not the full answer: management style can be
reflected in customer service – but the relationship is complex. Financial
Times, February 5, 16.
Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (1994). Organizational:
Business, structure, processes. 8th Edition. Boston, MA: Irwin.
Gibson, J. L. (2006). Organizations behaviour. 12th Edition. Boston.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and
family roles. Journal of The Academy of Management Review, 10, 76-88.
Greenhaus, J. H., Bedeian, A.G,. & Mussholder, K. (1987). Work experiences, job
performance, and feeling of personal and family well-being. Journal of
Vocational Behavior, 31, 200-215.
Greenhaus, J. H., & Parasuraman, S. (1992). An exchange perspective on support
provided by partners in two-career relationships. Paper presented at the
annual meeting of the Academy of Management, Atlanta, GA.
Universitas Sumatera Utara
74
Greenhaus, J. H. Parasuraman, S. & Collins, K. M. (2001). Career involvement
and family involvement as moderators of relationships between workfamily conflict and withdrawal from a profession. Journal of Occupational
Health Psychology, 6(2), 91-100.
Guitian, G. (2009). Conciliating work & family: A catholic social teaching
perspec-tive. Journal of Business Ethic, 88, 513-524.
Hackman, J. R., & Oldham, G. R. (1975). Development of the job diagnostic
survey. Journal of Applied Psychology, 60, 159-170.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work:
A test of a theory. Organizational Behavior and Human Performance, 16,
250-279.
Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: AddisonWesley.
Hackman, J. R., & Oldham, G. R. (2005). How job characteristics theory
happened. In K. G., Smith &. M. A., Hitt. The Oxford Handbook of
Management Theory: The of Theory Development. Oxford, (pp. 151-170)
Uk: Oxford University Press.
Hariandja, M. T. E. (2002). Manajemen sumber daya manusia pengadaan,
pengembangan,pengkompensasian, dan peningkatan produktivitas
pegawai. Jakarta: PT. Grasindo
Hadi, S. (2000). Metodologi research. Yogyakarta: Penerbit Andi.
Henslin, J. M. (2005). Sociology: A down to earth approach .7th Edition. USA:
Allyn and Bacon / Pearson.
Hasibuan, M. S. P. 2005. Manajemen sumber daya manusia. Jakarta: Bumi
Aksara.
Hurlock, E. 2004. Psikologi Perkembangan Suatu Pendekatan Sepanjang
Rentang Kehidupan. Jakarta: Erlangga.
House J. S. (1981) Work stress and social support. Reading. MA: AddisonWesley.
Howard, W. G., Donofrio, H. H., & Boles, J. S. (2004). Inter-domain workfamily, family-work conflict and police work satisfaction. An International
Journal of Police Strategies and Management, 27, 380-395.
Hodgetts, R. M. (1993). Modern human relations at work. The Dryden Press
Harcourt Brace. Javanovich: Fort Wort TX.
Universitas Sumatera Utara
75
Istijanto, M. M. (2005). Riset sumber daya manusia. Jakarta: PT. Gramedia.
Pustaka Utama.
Ivancevich, J., Mara, O., and Michahael M. (2001). Organisational and behavior.
Cincinnati: South-Western College Publishing.
Jimenez, B.M., Mayo, M., Vergel, A. I. S., Geurts, S., Munoz, A. R. & Garrosa,
E. (2008). Effects of work-family conflict on employee’s wellbeing: The
moderating role of recovery experiences. IE Business School Working
Paper, 8, 119-136.
Kasmir. (2004). Etika Customer Service. Jakarta: PT. Raja Grafindo Persada.
Kim, J. L. S., & Ling, C. S. (2001). Work family conflict of women entrepreneurs
in singapore. Women in Management Review, 16 (5/6), 204-221.
King, A. J. C., dan Peart, M. J. (1992). The satisfaction and stress of being a
teacher. Worklife Report, 8(6), 12-13.
Kinnunen, U. & Mauno, S. (1998). Antecedents and outcomes of work-family
conflict: Among employed women and man in Finland. Journal of Human
Relations, 51, 157-177.
Luthans, F. (2008). Organizational behavior. Singapura: The McGraw Hill
Companies. Inc.
Luthans, F. (2006). Perilaku organisasi, (Alih bahasa Yuwon, V. A). Edisi Bahas
Indonesia. Yogyakarta: ANDI.
Marrow, P. C., & McElroy, J. C (1986). On assessing measures of work
commintment. Journal of Occupational Behavior, 139-145.
Moore, T. W., and Casper, W. J. (2005). The mediating effects of spirituality on
transformational leadership and turnover intentions. Paper presented at the
Academy of Management, Honolulu.
Munandar, M. (2001). Budgeting, perencanaan kerja pengkoodinasian kerja
Pengawasan Kerja. Edisi Pertama. Yogyakarta: BPFE Universitas Gadjah
Mada.
Murtiningrum, A. (2005). Analisis pengaruh konflik pekerjaan-keluarga terhadap
stres kerja dengan dukungan sosial sebagai variabel moderat. Thesis.
Semarang: Program Studi Magister Manajemen. Universitas Diponegoro.
Universitas Sumatera Utara
76
Nasir, R., & Nusi, N. E. (2001). Tekanan kerja, tekanan rumah tangga dan
komitmen kerja dikalangan pegawai dan anggota wanita polis Diraja
Malaysia (PDRM). Jurnal Psikologi Malaysia, 15, 21-37.
Newman, B. M., & Newman, P. R. (2006). Development through life: A
psychosocial approach. Australia: Thomson/Wadsworth.
Nouri, H. & Parker, R. J. (1996). The effect of organizational commitment on
relation between budgetary participation and budgetary slack. Behavioral
Research in Accounting, 8, 74-90.
Organ, D. W., & Ryan, K. (1997). Organizational citizenship behavior: It’s
construct clean-up time. Human Performance, 10(2), 85-97.
Parasuraman, S & Greenhaus, J. H. (1992). Role stressors, social support and
well-being among two-career couples. Journal of Organizational
Behavior, 13(4), 339-356.
Parasuraman, S., & Simmers, C. A. (2001). Type of employment, work-family
conflict and well-being: A comparative study. Journal of Organizational
Behavior, 22(5), 551-568.
Poelmans, S. (2001). Work family conflict as a mediator of the work stress –
mental health relationship. Research Paper. No.43. Spain: University of
Navarra.
Raabe, B., & Beehr, T. A. (2003). Formal mentoring versus supervisor and
coworker relationship: differences in perceptions and impact. Journal of
Organizational Behavior, 24, 271-293
Rao, T. V (1992). Penilaian prestasi kerja: teori dan prakterk. Jakarta: Binaman
Pressindo.
Raharjo, S (2009). Konflik pekerjaan-keluarga (work-familiy conflict), stres kerja
dan pengaruh kinerja pelayanan konsumen (studi kasus pada pt. bank
mandiri (persero) tbk wilayah surakarta). Thesis. Surakarta: Program Studi
Magister Manajemen. Universitas Sebelas Maret.
Rickieno, R. (2008). Menjadi karyawan idaman dalam 4 minggu. Tangerang:
Mutiara Benua.
Robbins, S. P. (2002). Perilaku organisasi: Konsep, Kontroversi, Aplikasi.
Jakarta: PT. Prenhalindo.
Robbins, S. P. (2003). Perilaku organisasi. Edisi kesembilan. Jakarta: PT. Indeks.
Gramedia Grup.
Universitas Sumatera Utara
77
Santoso, S. (2002). Buku latihan SPSS statistik parametrik. Edisi ketiga. Jakarta:
Gramedia.
Schultz, D. P., & Schultz, S. E. (1982). Psychology and industry today: An
introduction to industrial and organizational psychology. New York:
McMillan Publishing Company, Inc.
Sheridan, C. L., & Radmcher, S. A. (1992). Health Psychology: Challenging the
biomedical model. Singapure: John Wiley and Sons, Inc.
Sigit, S. (2003). Perilaku organisasional. Yogyakarta: Fakultas Ekonomi
Universitas Sarjanawiyata Tamansiswa.
Simamora, H. (2004). Manajemen sumber daya manusia. Edisi Ketiga.
Yogyakarta: STIE YKPN.
Simon, M., Kummerling, A., & Hasselhorn, H. M. (2004). Work-home conflict in
the european nurisng profession. International Journal of Occupational
and Environemental Health, 10(4), 384-391.
Spector, P. E. (1996). Industrial and organizational psychology, Research and
practice. USA: John Wiley & Sons,Inc
Suryabrata, S. (2003). Metodologi penelitian. Jakarta: Raja Grafindo Persada.
Suryabrata, S. (2011). Metodologi penelitian. Jakarta: Raja Grafindo Persada.
Tjala, A. (1989). Faktod diri dan lingkungan kerja dalam hubungannya dengan
produktivitas kerja karyawan usaha servis elektronika di kotamadya ujung
pandang. Thesis. Yogyakarta: Program Studi Pascasarjana. IKIP.
Triaryati, N. (2002). Pengaruh adaptasi kebijakan work family issue terhadap
absence dan turnover. Jurnal Widya Manajemen dan Akuntansi, 2, 248251.
Undang-Undang Republik Indonesia No 10 Tahun 1998. Tentang: perubahan atas
Undang-Undang No 7 Tahun 1992. Tentang: perbankan.
Voydanoff, P. (1995). The work and family interface: Toward a contextual effects
perspective. Minneapolis: National Council on Family Relations.
Wang, G., & Netemeyer, R. G. (2002). The effects of job autonomy customer
demandingness, and trait competitiveness on salesperson learning, selfefficacy, and performance. Journal ofthe Academy of Marketing Science,
30,217-228.
Universitas Sumatera Utara
78
Wadsworth, L. L., & Owens, B. P., (2007). The effects of social support on workfamily enhancement and work-family conflict in the public sector. Public
Administration Review, 67(1), 75-87.
Wayne, J. H., Musisca, N., & Fleeson, W. (2004). Considering the role of
personalityin the work-family experience: Relationships of the big five to
work-family conflict and enrichment. Journal of Vocational Behavior, 64,
108-130.
Wexley, K. N., & Yukl, G. A. (1992). Perilaku organisasi dan psikologi
personalia. Jakarta: PT. Rineka Cipta.
Wibisono, D. (2003). Riset bisnis. Jakarta: Gramedia Pustaka Utama.
Yang, N., Chen, C. C., & Zou, Y. (2000). Sources of work-family conflict: A
Sino-US comparison of the effects of work and family demands. Academy
Management Journal, 43(1), 113-123.
Universitas Sumatera Utara
Ahmad, A. (2008). Job, family and individual factors as predictors of work-family
conflict. Journal of Human Resource and Adult Learning, 4, 57-65.
Ahsyari, A. (1994). Manajemen produksi (perencanaan sistem produksi).
Yogyakarta: BPFE.
Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A
meta-analysis of work–family conflict and various outcomes with a special
emphasis on cross-domain versus matching-domain relations. Journal of
Occupational Health Psychology, 16, 151-169.
Aldag, J. R., Barr, S. H., & Brief, A. P. (1981). Measurement of pereceived task
characteristics. Journal of applied psychology, 90, 415-431.
Aldag, R., & Wayne, R. (2000). The challenge of merging cultures. Center For
Organization Effectiveness: Madison Inc.
Apperson, M., Schimdt, H., Moore, S., & Grunberg, L. (2002). Women managers
and the experiance of work-family conflict. American Journal of
Undergraduate Research, 1(3), 9-16.
Armour, S. (2002). Workers put family first despite slow economy. Jobless Fears.
USA Today: Money Section.
Aslam, R., Shumaila, S., Azhar, M. & Sadaqat, S. (2011). Work family conflicts:
Relationship between work-life conflict and employee retention–a
comparative study of public and private sector employees. Journal of Research in Business, 1, 18-29.
As’ad, M. (1991). Psikologi industri. Yogyakarta: Liberti.
As’ad, M. (1992). Psikologi industri. Bandung: CV. Mandar Maju.
Azwar, S. (2000). Penyusunan skala psikologi. Yogyakarta: Pustaka Pelajar
Offset.
Azwar, S. (2010). Penyusunan skala psikologi. Yogyakarta: Pustaka Pelajar.
Bedeian, A. G., Burke, B. G., & Moffett, R. G. (1988). Outcomes of work-family
conflict among married male and female professionals. Journal of
Management, 475-492.
72
Universitas Sumatera Utara
73
Bellavia, G., & Frone, M. (2005). Work family conflict. In J. Barling., E. K.,
Kelloway & M. Frone (Eds.). Handbook of Work Stress. London, (pp. 113147) Thousand Oaks: Sage Publications.
Cascio, W. (2003). Personnel management. NewYork: Prentice Hall.
Djastuti, I. (2011). Pengaruh karakteristik pekerjaan terhadap komitmen
organisasi karyawan tingkat managerial perusahaan jasa konstruksi di
Jawa Tengah. Jurnal Bisnis dan Akuntansi 13(1), 1-19.
Douglas B. C (2000). The causal order of job satisfaction and organizational
commitment in models of employee turnover. Boston, MA, USA:
University of Massachussets.
Elanain, H. M. (2008). Job characteristics, work attitudes and behaviors in a nonwestern context, distributive justice as a mediator. Journal of Management
Development 28(5), 457-477.
Field, A. (2009). Discovering statistic using SPSS 3th edition. London : SAGE.
Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antencedents and outcome of
work-family conflict: Testing a model of work-family interface. Journal of
Applied Psychology, 65-68.
Frone, M. R. (2003). Work-family balance. In J.C., Quick & L. E., Tetrick (eds)
Handbook of occupational health psychology. (pp, 143-162). American
Psychological Association, Washington.
Furnham, A. (2002). Happy staff is not the full answer: management style can be
reflected in customer service – but the relationship is complex. Financial
Times, February 5, 16.
Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (1994). Organizational:
Business, structure, processes. 8th Edition. Boston, MA: Irwin.
Gibson, J. L. (2006). Organizations behaviour. 12th Edition. Boston.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and
family roles. Journal of The Academy of Management Review, 10, 76-88.
Greenhaus, J. H., Bedeian, A.G,. & Mussholder, K. (1987). Work experiences, job
performance, and feeling of personal and family well-being. Journal of
Vocational Behavior, 31, 200-215.
Greenhaus, J. H., & Parasuraman, S. (1992). An exchange perspective on support
provided by partners in two-career relationships. Paper presented at the
annual meeting of the Academy of Management, Atlanta, GA.
Universitas Sumatera Utara
74
Greenhaus, J. H. Parasuraman, S. & Collins, K. M. (2001). Career involvement
and family involvement as moderators of relationships between workfamily conflict and withdrawal from a profession. Journal of Occupational
Health Psychology, 6(2), 91-100.
Guitian, G. (2009). Conciliating work & family: A catholic social teaching
perspec-tive. Journal of Business Ethic, 88, 513-524.
Hackman, J. R., & Oldham, G. R. (1975). Development of the job diagnostic
survey. Journal of Applied Psychology, 60, 159-170.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work:
A test of a theory. Organizational Behavior and Human Performance, 16,
250-279.
Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: AddisonWesley.
Hackman, J. R., & Oldham, G. R. (2005). How job characteristics theory
happened. In K. G., Smith &. M. A., Hitt. The Oxford Handbook of
Management Theory: The of Theory Development. Oxford, (pp. 151-170)
Uk: Oxford University Press.
Hariandja, M. T. E. (2002). Manajemen sumber daya manusia pengadaan,
pengembangan,pengkompensasian, dan peningkatan produktivitas
pegawai. Jakarta: PT. Grasindo
Hadi, S. (2000). Metodologi research. Yogyakarta: Penerbit Andi.
Henslin, J. M. (2005). Sociology: A down to earth approach .7th Edition. USA:
Allyn and Bacon / Pearson.
Hasibuan, M. S. P. 2005. Manajemen sumber daya manusia. Jakarta: Bumi
Aksara.
Hurlock, E. 2004. Psikologi Perkembangan Suatu Pendekatan Sepanjang
Rentang Kehidupan. Jakarta: Erlangga.
House J. S. (1981) Work stress and social support. Reading. MA: AddisonWesley.
Howard, W. G., Donofrio, H. H., & Boles, J. S. (2004). Inter-domain workfamily, family-work conflict and police work satisfaction. An International
Journal of Police Strategies and Management, 27, 380-395.
Hodgetts, R. M. (1993). Modern human relations at work. The Dryden Press
Harcourt Brace. Javanovich: Fort Wort TX.
Universitas Sumatera Utara
75
Istijanto, M. M. (2005). Riset sumber daya manusia. Jakarta: PT. Gramedia.
Pustaka Utama.
Ivancevich, J., Mara, O., and Michahael M. (2001). Organisational and behavior.
Cincinnati: South-Western College Publishing.
Jimenez, B.M., Mayo, M., Vergel, A. I. S., Geurts, S., Munoz, A. R. & Garrosa,
E. (2008). Effects of work-family conflict on employee’s wellbeing: The
moderating role of recovery experiences. IE Business School Working
Paper, 8, 119-136.
Kasmir. (2004). Etika Customer Service. Jakarta: PT. Raja Grafindo Persada.
Kim, J. L. S., & Ling, C. S. (2001). Work family conflict of women entrepreneurs
in singapore. Women in Management Review, 16 (5/6), 204-221.
King, A. J. C., dan Peart, M. J. (1992). The satisfaction and stress of being a
teacher. Worklife Report, 8(6), 12-13.
Kinnunen, U. & Mauno, S. (1998). Antecedents and outcomes of work-family
conflict: Among employed women and man in Finland. Journal of Human
Relations, 51, 157-177.
Luthans, F. (2008). Organizational behavior. Singapura: The McGraw Hill
Companies. Inc.
Luthans, F. (2006). Perilaku organisasi, (Alih bahasa Yuwon, V. A). Edisi Bahas
Indonesia. Yogyakarta: ANDI.
Marrow, P. C., & McElroy, J. C (1986). On assessing measures of work
commintment. Journal of Occupational Behavior, 139-145.
Moore, T. W., and Casper, W. J. (2005). The mediating effects of spirituality on
transformational leadership and turnover intentions. Paper presented at the
Academy of Management, Honolulu.
Munandar, M. (2001). Budgeting, perencanaan kerja pengkoodinasian kerja
Pengawasan Kerja. Edisi Pertama. Yogyakarta: BPFE Universitas Gadjah
Mada.
Murtiningrum, A. (2005). Analisis pengaruh konflik pekerjaan-keluarga terhadap
stres kerja dengan dukungan sosial sebagai variabel moderat. Thesis.
Semarang: Program Studi Magister Manajemen. Universitas Diponegoro.
Universitas Sumatera Utara
76
Nasir, R., & Nusi, N. E. (2001). Tekanan kerja, tekanan rumah tangga dan
komitmen kerja dikalangan pegawai dan anggota wanita polis Diraja
Malaysia (PDRM). Jurnal Psikologi Malaysia, 15, 21-37.
Newman, B. M., & Newman, P. R. (2006). Development through life: A
psychosocial approach. Australia: Thomson/Wadsworth.
Nouri, H. & Parker, R. J. (1996). The effect of organizational commitment on
relation between budgetary participation and budgetary slack. Behavioral
Research in Accounting, 8, 74-90.
Organ, D. W., & Ryan, K. (1997). Organizational citizenship behavior: It’s
construct clean-up time. Human Performance, 10(2), 85-97.
Parasuraman, S & Greenhaus, J. H. (1992). Role stressors, social support and
well-being among two-career couples. Journal of Organizational
Behavior, 13(4), 339-356.
Parasuraman, S., & Simmers, C. A. (2001). Type of employment, work-family
conflict and well-being: A comparative study. Journal of Organizational
Behavior, 22(5), 551-568.
Poelmans, S. (2001). Work family conflict as a mediator of the work stress –
mental health relationship. Research Paper. No.43. Spain: University of
Navarra.
Raabe, B., & Beehr, T. A. (2003). Formal mentoring versus supervisor and
coworker relationship: differences in perceptions and impact. Journal of
Organizational Behavior, 24, 271-293
Rao, T. V (1992). Penilaian prestasi kerja: teori dan prakterk. Jakarta: Binaman
Pressindo.
Raharjo, S (2009). Konflik pekerjaan-keluarga (work-familiy conflict), stres kerja
dan pengaruh kinerja pelayanan konsumen (studi kasus pada pt. bank
mandiri (persero) tbk wilayah surakarta). Thesis. Surakarta: Program Studi
Magister Manajemen. Universitas Sebelas Maret.
Rickieno, R. (2008). Menjadi karyawan idaman dalam 4 minggu. Tangerang:
Mutiara Benua.
Robbins, S. P. (2002). Perilaku organisasi: Konsep, Kontroversi, Aplikasi.
Jakarta: PT. Prenhalindo.
Robbins, S. P. (2003). Perilaku organisasi. Edisi kesembilan. Jakarta: PT. Indeks.
Gramedia Grup.
Universitas Sumatera Utara
77
Santoso, S. (2002). Buku latihan SPSS statistik parametrik. Edisi ketiga. Jakarta:
Gramedia.
Schultz, D. P., & Schultz, S. E. (1982). Psychology and industry today: An
introduction to industrial and organizational psychology. New York:
McMillan Publishing Company, Inc.
Sheridan, C. L., & Radmcher, S. A. (1992). Health Psychology: Challenging the
biomedical model. Singapure: John Wiley and Sons, Inc.
Sigit, S. (2003). Perilaku organisasional. Yogyakarta: Fakultas Ekonomi
Universitas Sarjanawiyata Tamansiswa.
Simamora, H. (2004). Manajemen sumber daya manusia. Edisi Ketiga.
Yogyakarta: STIE YKPN.
Simon, M., Kummerling, A., & Hasselhorn, H. M. (2004). Work-home conflict in
the european nurisng profession. International Journal of Occupational
and Environemental Health, 10(4), 384-391.
Spector, P. E. (1996). Industrial and organizational psychology, Research and
practice. USA: John Wiley & Sons,Inc
Suryabrata, S. (2003). Metodologi penelitian. Jakarta: Raja Grafindo Persada.
Suryabrata, S. (2011). Metodologi penelitian. Jakarta: Raja Grafindo Persada.
Tjala, A. (1989). Faktod diri dan lingkungan kerja dalam hubungannya dengan
produktivitas kerja karyawan usaha servis elektronika di kotamadya ujung
pandang. Thesis. Yogyakarta: Program Studi Pascasarjana. IKIP.
Triaryati, N. (2002). Pengaruh adaptasi kebijakan work family issue terhadap
absence dan turnover. Jurnal Widya Manajemen dan Akuntansi, 2, 248251.
Undang-Undang Republik Indonesia No 10 Tahun 1998. Tentang: perubahan atas
Undang-Undang No 7 Tahun 1992. Tentang: perbankan.
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