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F : Female
M : Male
UGrd : Under Graduate Degree Grd
: Graduate Degree PGrd
: Post Graduate Degree
The second group was 8 concierge personnel, all of them were male. 3 personnel had graduated from undergraduate program, 3 personnel had graduated
from diploma 3 program, 1 personnel had graduated from diploma 1 program, and 1 personnel had graduated from senior high school. They were evaluating its
contents; whether it suited their needs as concierge personnel or personal guide or not. The results of respondents of post-design survey
were presented on table 4.8
Table 4.8: Respondents of Post-design Survey Educational Background
Age SHS D1
D3 UGrd 21-25 26-30 31-35 35-40 41-45 Total
1 1 3 3 - - 5 2 1 8
SHS : Senior High School
D1 : Diploma Degree
D3 : Diploma Degree
UGrd : Undergraduate Program
4.1.2.2 Data Presentation
In this study, there were two types of data; the descriptive statistics of the respondent’s opinion on the designed materials and respondents’ comments and
suggestions.
4.1.2.2.1 Descriptive Statistics of Respondent’s Opinions on the Designed Materials
The data was obtained by distributing questionnaires to the respondents. The respondents would give their opinion in the form of a score for the items,
opinions and suggestions in the last part of the questionnaire. The respondents
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would give their opinions on the materials by giving a score ranging from 1-5. They had chosen one of the five points of agreement. The numbers and the degree
of agreement were formulated that score 1, means the respondents strongly disagree with the statement. This also means that the designed materials were very
bad. Score 2, means the respondents disagree with the statement. This also means that the designed materials were bad. Score 3, means that the respondents have
doubt about the statement. This also means that the designed materials were not bad. Score 4, means that the respondents are agreeing with the statement. This
also means that the designed materials were good. Score 5, means that the respondents strongly agree with the statement. This also means that the designed
materials were very good. The descriptive statistics of the 25 respondent’s opinion on the designed
materials of the formulation stated in chapter 3, the writer found 4.80, as the mean. It means that the respondents agreed with the statements, which means that
the materials were good, which also means that the materials already fit the learner’s needs as concierge personnel. Nevertheless, the revision still needed to
be improved for a final designed material. That is why, below, the respondents gave comments and suggestions on the designed materials. See the appendix on
table 4.9, the descriptive statistics of the respondent’s opinion on the designed materials
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4.1.2.2.2 The Respondents’ Comments and Suggestions on the Designed Materials
Respondents also gave their contribution in the form of comments, suggestions and opinions on the designed materials. It would help the researcher
to improve and make final revision of the designed materials. The detailed comments and suggestions are presented as follows:
Generally, all respondents agreed that the designed materials were well- designed; creative, interesting, potential materials, eye-catching layout, full of
important points to develop Javanese or local cultures. It is full of real pictures of the real object, so that the learners will not find it difficult or bored in learning
something. It is appropriate to apply to the teaching of English for concierge personnel, because all the materials challenge the concierge personnel to practice
English communicatively. However, some suggestions from respondents that should be considered in improving the designed materials are as follow:
1. Grammar and spelling
The respondents suggested checking incorrect written construction or spelling on the designed materials.
2. Speaking Activities
It would be better if in speaking activities, the designer add more oral presentation such as; role-play, discussion and presentation.
3. Vocabulary Banks
The designer has to emphasize more on ‘magic words’ of a concierge, it means polite words. The designer has to put more songs in each unit.
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4. Layout and pictures
The designer has to make the pictures bigger, so that it would be clearer and put more pictures related to Amanjiwo’ property.
4.1.2.2.3 The Result of Preliminary Application
