13, 12, 12,13,11 13, 12, 12,13,11 12, 18, 9,15,12 12, 18, 9,15,12 menit TV per channel
1946
Ibu Hesti , staf pembelian di PQM setiap bulannya memesan Ibu Hesti , staf pembelian di PQM setiap bulannya memesan
barang peralatan pelatihan seperti map, bolpen, dll untuk barang peralatan pelatihan seperti map, bolpen, dll untuk
kebutuhan training. Melihat sisa stock yang ada Ibu Hesti sudah kebutuhan training. Melihat sisa stock yang ada Ibu Hesti sudah
saatnya untuk memesan map untuk keperluan tgl 12 February saatnya untuk memesan map untuk keperluan tgl 12 February
2003 mendatang. Selama ini PQM menggunakan 2 supplier map. 2003 mendatang. Selama ini PQM menggunakan 2 supplier map.
Seandainya anda sebagai Ibu Hesti, supplier mana yang harus Seandainya anda sebagai Ibu Hesti, supplier mana yang harus
dipilih? Saat ini adalah tanggal 31 Januari 2003. dipilih? Saat ini adalah tanggal 31 Januari 2003.
Data Delivery Time Supplier A dlm hari: Data Delivery Time Supplier A dlm hari:
11, 13, 12, 12,13,11 11, 13, 12, 12,13,11
Rata-rata : 12 hr Rata-rata : 12 hr
Data Delivery Time Supplier B dlm hari: Data Delivery Time Supplier B dlm hari:
6, 12, 18, 9,15,12 6, 12, 18, 9,15,12
Rata-rata : 12 hr Rata-rata : 12 hr
KASUS PEMBELIAN KASUS PEMBELIAN
2046
Supplier yang dipilih : ……………………………………. Supplier yang dipilih : …………………………………….
Karena : …………………………………………………….. Karena : ……………………………………………………..
Kasus di atas menjelaskan apa? Kasus di atas menjelaskan apa?
………………………………………………………………… …………………………………………………………………
………………………………………………………………… …………………………………………………………………
SEMAKIN KECIL STANDARD DEVIASI VARIABILITAS SEMAKIN KECIL STANDARD DEVIASI VARIABILITAS
PELANGGAN SEMAKIN PUAS PELANGGAN SEMAKIN PUAS
KASUS PEMBELIAN KASUS PEMBELIAN
2146
1
2
USL LSL
3
4
5
6
SIGMA VALUE SIGMA VALUE
Seberapa besar Standard Deviasi memenuhi spesifikasi Seberapa besar Standard Deviasi memenuhi spesifikasi
Distribution Shifted ± 1.5
Defects per Million Opportunities
1 2
3 4
5 6
PPM DPMO
690000 308000
66800 6210
320 3.4
2246
LSL USL
Normal Distribution Shifted 1.5
Distribution Shifted ± 1.5
Defects per Million Opportunities
1 2
3 4
5 6
PPM PPM
697700 308537
66807 6210
233 3.4
1.5
1.5
-6 -6
-5 -5
-4 -4
-3 -3
-2 -2
-1 -1
X X
1 1
LSL : Lower Specification Limit : batas limit bawah USL : Upper spesification Limit : batas limit atas
4.5
4.5
2346
Normal Distribution vs Shifted 1.5
2446
5
Cost of Poor Quality
PPM
30-40 of Sales 308,537
Non Competitive
20-30 of Sales 66,807
15-20 of Sales 15-20 of Sales
6,210 6,210
Industry Average Industry Average
10-15 of Sales 233
10 of Sales 3.4
World Class
2 3
4 4
6
Sigma
Each Sigma Shift is a 10 Net Income Improvement Each Sigma Shift is a 10 Net Income Improvement
Cost of Quality
MENGAPA SIX SIGMA SEBAGAI GOAL? MENGAPA SIX SIGMA SEBAGAI GOAL?
2546
Benchmark - Sigma
What Conclusions Can We Draw?
of Parts Steps +3s
+4s +5s
+6s 1
93.32 99.379
99.9767 99.99966
7 61.63
95.773 99.839
99.9976 10
50.08 93.96
99.768 99.9966
20 25.08
88.29 99.536
99.9932 40
6.29 77.94
99.074 99.9664
60 1.58
68.81 98.614
99.9795 80
0.40 60.75
98.156 99.9728
100 0.10
53.64 97.70
99.966 150
--- 39.38
96.61 99.949
200 ---
26.77 95.45
99.932 300
--- 15.43
93.26 99.898
400 ---
8.28 91.11
99.864 500
--- 4.44
89.02 99.830
600 ---
2.36 86.97
99.796 700
--- 1.28
84.97 99.762
800 ---
0.69 83.02
99.729 900
--- 0.37
81.11 99.695
1000 ---
0.20 79.24
99.661 1200
--- 0.06
75.88 99.593
3000 ---
--- 50.15
98.985 17000
--- ---
0.02 94.384
38000 ---
--- ---
87.880 70000
--- ---
--- 78.820
150000 ---
--- ---
60.000
Best-In-Class Capability
Distribution Shifted +1.5s
Calculators Watches
Panasonic Television
TV Industry Japan
IC Test Equipment
What Conclusions Can We Draw?
Typical Capability in the US
Distribution Shifted +1.5s
of Parts Steps +3s
+4s +5s
+6s 1
93.32 99.379
99.9767 99.99966
7 61.63
95.773 99.839
99.9976 10
50.08 93.96
99.768 99.9966
20 25.08
88.29 99.536
99.9932 40
6.29 77.94
99.074 99.9664
60 1.58
68.81 98.614
99.9795 80
0.40 60.75
98.156 99.9728
100 0.10
53.64 97.70
99.966 150
--- 39.38
96.61 99.949
200 ---
26.77 95.45
99.932 300
--- 15.43
93.26 99.898
400 ---
8.28 91.11
99.864 500
--- 4.44
89.02 99.830
600 ---
2.36 86.97
99.796 700
--- 1.28
84.97 99.762
800 ---
0.69 83.02
99.729 900
--- 0.37
81.11 99.695
1000 ---
0.20 79.24
99.661 1200
--- 0.06
75.88 99.593
3000 ---
--- 50.15
98.985 17000
--- ---
0.02 94.384
38000 ---
--- ---
87.880 70000
--- ---
--- 78.820
150000 ---
--- ---
60.000 Data Clocks
US US
US US
US US
US US
US
Sales Error Pager
Television Phone
Portable Phone
Disc Memory Base station
Rolled Throughput Yield
2646
MANFAAT PENERAPAN SIX SIGMA QUALITY MANFAAT PENERAPAN SIX SIGMA QUALITY
Bagi Perusahaan :