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MANFAAT PENERAPAN SIX SIGMA QUALITY MANFAAT PENERAPAN SIX SIGMA QUALITY
Bagi Perusahaan :
1. Mempertahankan kelangsungan usaha
•
Meningkatkan Market share
•
Customer Retention
•
Meningkatkan Profit dan Investor Relations
•
Meningkatkan hubungan dengan Supplier
2. Adanya kejelasan performance yang harus dicapai oleh setiap
anggota organisasi
3. Mempercepat kegiatan improvement:
•
Process Improvement: Defect reduction, Cycle time reduction, metodologi desain proses
•
Meningkatkan Produktifitas
•
Productservice Improvement
•
Cost Reduction
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MANFAAT PENERAPAN SIX SIGMA QUALITY MANFAAT PENERAPAN SIX SIGMA QUALITY
Bagi Perusahaan :
4. Mendorong budaya belajar di dalam organisasi
•
Meningkatkan skill karyawan dalam memperbaiki proses
5. Mendorong dilakukannya perubahan yang bersifat strategis
•
Culture Change
Bagi Pelanggan:
Meningkatkan “value to customer” •
Produk service yang bermutu tinggi
•
Biaya yang murah harga murah
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MENGAPA PERLU SIX SIGMA MENGAPA PERLU SIX SIGMA
1. 1.
Past management practices and quality Past management practices and quality
improvement methods are less than improvement methods are less than
optimal no visible impact on a optimal no visible impact on a
company’s net income company’s net income
2. 2.
Industries are find new ways to tie Industries are find new ways to tie
quality that directly to their bottom line quality that directly to their bottom line
profitability profitability
3. 3.
The organization need ways of The organization need ways of
measuring what they claim to value measuring what they claim to value
4. 4.
Customer is more demanding than Customer is more demanding than
before before
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BAGAIMANA BAGAIMANA
MENCAPAI SIX SIGMA? MENCAPAI SIX SIGMA?
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First Time Quality is not … - After Discarding and Starting over Again
- After Rework - After Corrections
- After Force-Fitting - After Scrap
- After …
FIRST TIME QUALITY FIRST TIME QUALITY
MENGHASILKAN PRODUK BEBAS MENGHASILKAN PRODUK BEBAS
DEFECT SEJAK AWAL PROSES DEFECT SEJAK AWAL PROSES
FOCUS SIX SIGMA FOCUS SIX SIGMA
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Unstable Parts and Material
Insufficient Process Capability
Inadequate Design Specifications
Line Stoppage Due to: - Shortages
- Defectives - Excess Inventory
Results In: - Scrap
- Rework - Warranty
- Excess Inventory
Process Capability Is The Current Primary Focus
Not Aligned to: - Process
- Supplier - Assembly
FOCUS SIX SIGMA FOCUS SIX SIGMA
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Six sigma sebagai Integrated Quality System Six sigma sebagai Integrated Quality System
Marketing R D
Manufacture Distribution
CUSTOMER CUSTOMER
Six Sigma Quality throughout the development Cycle
What I want in your product is….
My experience with your product
is….
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SIX SIGMA INFRASTRUKTUR SIX SIGMA INFRASTRUKTUR
Executive Project Team
Members
All employees
Green Belts Champions
Master Black Belts
Black Belts
• Memahami visi • Menerapkan konsep
ke dalam pekerjaannya
• Part-time • Project-specific
• Part-Time • Membantu Black
Belts
• Menetapkan visi, arahan, mengintegrasikan perbaikan,
monitor hasil Memimpin perubahan
• Project owner • Implements solutions
• Black Belt manager
• Full Time • men-train coach Black
Belts Green Belts • Memberi saran Champions
• Full Time • memfasilitasi problem solving
• men-train dan coach Project Team
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Making the Leap
3 sigma 4 sigma
5 sigma 6 sigma
Most companies
What’s needed to make the leap?
o
Convictionbelief
o
Openness
o
New skills, tools, and information
o
New behaviors
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MANY FACET OF SIX SIGMA MANY FACET OF SIX SIGMA
A METHOD A METHOD
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1. 1.
DEFINE DEFINE
: :
identifikasi permasalahan identifikasi permasalahan
yang akan dipecahkan yang akan dipecahkan
2. 2.
MEASURE MEASURE
: :
mengidentifikasi parameter apa yang mengidentifikasi parameter apa yang
harus diukur serta mereview pencapaiannya harus diukur serta mereview pencapaiannya
3. 3.
ANALYSE ANALYSE
: :
mengidentifikasi keterkaitan antara mengidentifikasi keterkaitan antara
faktor-faktor atas permasalahan yang dihadapi faktor-faktor atas permasalahan yang dihadapi
4. 4.
IMPROVE IMPROVE
: :
mengidentifikasi rencana perbaikan mengidentifikasi rencana perbaikan
reprocess untuk menghasilkan produkservice yang reprocess untuk menghasilkan produkservice yang
bebas cacat bebas cacat
5. 5.
CONTROL CONTROL
: :
monitoring pencegahan untuk monitoring pencegahan untuk
memastikan masalah yang sama tidak berulang memastikan masalah yang sama tidak berulang
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1.
Analysis –of-Covariance
2.
Analysis –of Variance
3.
Binomial Distribution
4.
Brainstorming Techniques
5.
Cause and effect matrix
6.
Check sheets
7.
Chi-square distribution
8.
Chi-square test for goodness- of-fit
9.
Chi square test of independence
10.
Confidence intervals
11.
Control cards
12.
Correlation methods
13.
Cross tabulation tables
14.
Data collection sheets
15.
Exponential distribution
16.
F Distribution
17.
F test
18.
Failure mode and effect analysis
19.
Fishbone diagrams
20.
Force field diagram
21.
Fractional factorial experiment designs
22.
Full factorial screening experiment designs
23.
Group Sreening Experiment Designs
24.
Histograms
25.
Hypothesis construction
MANY FACET OF SIX SIGMA : A TOOL MANY FACET OF SIX SIGMA : A TOOL
A Sampling of the Black Belt Toolkit A Sampling of the Black Belt Toolkit
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• SIX SIGMA MERUPAKAN “DATA-DRIVEN PROCESS
SIX SIGMA MERUPAKAN “DATA-DRIVEN PROCESS REENGINEERING METHODOLOGY” YANG MENDORONG
REENGINEERING METHODOLOGY” YANG MENDORONG PERUBAHAN PARADIGMA PERUSAHAAN
PERUBAHAN PARADIGMA PERUSAHAAN DALAM:
DALAM:
• BERPERILAKU,
BERPERILAKU, •
MENANGANI PELANGGANNYA DAN MENANGANI PELANGGANNYA DAN
• MENGHASILKAN PRODUK DAN JASANYA
MENGHASILKAN PRODUK DAN JASANYA
• DAPAT DITERAPKAN DI SERVICE MANUFACTURING
DAPAT DITERAPKAN DI SERVICE MANUFACTURING INDUSTRY
INDUSTRY •
DAPAT DITERAPKAN DI PERUSAHAAN BESAR KECIL DAPAT DITERAPKAN DI PERUSAHAAN BESAR KECIL
KESIMPULAN KESIMPULAN
SIX SIGMA QUALITY: SIX SIGMA QUALITY:
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PERUSAHAAN YANG MENERAPKAN SIX SIGMA PERUSAHAAN YANG MENERAPKAN SIX SIGMA
• ALLIED SIGNAL
ALLIED SIGNAL
1994, target 5 1994, target 5
