Introduction Case Study 7: Descriptive practice-oriented research
11.4.2 Absence of guidelines or criteria
A “best practice” is a practice that is in actual use at a place and that is deemed better than all other practices that are used or known else- where. If a practice is acknowledged as “best”, it should be fit for being transferred to those other places as well. Assessing which of the prac- tices in use is the best requires that appropriate criteria be used to evalu- ate current practices. Which criteria should be used to assess which shaping of standardization is the best? Although the number of company standards outweighs the number of other standards to a large extent, this relative importance is not reflected in the literature on standardization. The few studies of company stan- dards Susanto, 1988; Schacht, 1991; Adolphi, 1997; Hesser and Inklaar, 1997 Section 5; De Vries, 1999 Chapter 14; Rada and Craparo, 2001 are descriptive rather than prescriptive, and do not address the question of how to maximize the benefits of company standardization. Therefore, we could not apply an extant theoretical framework. The companies themselves had no criteria for good standardization practice either. Types of standards and their goals differed widely, both within and between companies. The two main types of standardization in these companies concerned their products approximately 10 per cent of the amount of standards and their installations 90 per cent. Chapter 11 Standards for chemical products include mainly standards that specify requirements for these products and standards that describe methods to test them. Standards for installations primarily concern engineering solu- tions that define how to design, construct, and maintain manufacturing facilities Simpkins, 2001. Regarding aims of standards, the main aim of a safety standard might be zero accidents, whereas the main aim of a standard that specifies a preference range for pipes might be cost savings. Because each of these standards should be evaluated on its own terms, it is not possible to use one general criterion for ascertaining the quality of standards in a company. For this reason, we decided that the best practice that should be developed in this study would not be based on criteria for the quality of the products of the standardization process the company standards themselves but rather on process criteria. A study of the available scientific and professional literature on the process of designing company standards confirmed the expectation that criteria for a good quality process were not available. Such criteria, therefore, as well as the “best” practices related to them, should be “dis- covered” in this study. Each of the companies was visited in order personally to meet the company’s standardization officer and get a first overview of the com- pany’s standardization practices. How was standardization defined in that company? What did the company do in this area, and how and why? The character of this first meeting was more like a chat than an interview. It was unstructured in order to be able to explore the com- pany’s situation without any preconceived ideas. It can also be seen as a “quick scan” of company standardization in that company. Partially based on this initial information about the standardization processes in our companies and partially based on the process model of innovation as developed by Chiesa et al. 1996, we developed a process model of company standardization. This model made a distinction between four core processes and four supporting processes see Figure 11.2. Core processes 1. Prioritizing. Which company standard will be developed and which will not? Who decides, based on which criteria if any? 2. Company standard development. This process consists of the composition of draft versions of the standard, commentary rounds, the writing of the final version, and its approval. 3. Company standard introduction. The approved standard must be introduced to its users. In this introduction process, the ben- efits of the standard and the reasons for certain choices in theParts
» BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Our definition of a case study
» Chapter 2: Case studies in business research
» Chapter 3: Principles of research Chapter 4: Theory-testing research general
» Chapters 10–11: Practice-oriented research Overview of the book
» Reading specific topics Overview of the book
» Suggestions for students How to read this book
» References BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Types of case study research
» Objectives of case study research
» Guidelines for case study research
» Evaluations of case study research
» Conclusion BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» General research objectives of theory-oriented and practice-oriented research
» Orientation: how to choose between theory-oriented or practice-oriented research
» Theory Principles of theory-oriented research
» Theory-oriented research: contribution to theory development
» Replication Principles of theory-oriented research
» Representativeness, external validity, and generalizability
» Exploration of theory Exploration for theory-oriented research
» Exploration of practice for finding a proposition
» Exploration of practice for confirming the relevance of a proposition
» Contributions to theory development
» Practice Principles of practice-oriented research
» Practice-oriented research: contribution to a practitioner’s knowledge
» Exploration of practice Exploration for practice-oriented research
» Research objectives in theory-testing research
» Propositions that express a sufficient condition
» Propositions that express a necessary condition
» Propositions that express a deterministic relation
» Propositions that express a probabilistic relation
» Business relevance of propositions
» Strategy for testing a proposition that expresses a sufficient condition
» Strategy for testing a proposition that expresses a necessary condition
» Strategy for testing a proposition that expresses a deterministic relation
» Strategy for testing a proposition that expresses a probabilistic relation
» Testing more complex conceptual models
» Outcome and implications BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Summary BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Introduction How to test a sufficient or a necessary condition with a case study
» Candidate cases How to test a sufficient or a necessary condition with a case study
» Case selection How to test a sufficient or a necessary condition with a case study
» Hypothesis How to test a sufficient or a necessary condition with a case study
» Measurement How to test a sufficient or a necessary condition with a case study
» Data presentation Data analysis
» Replication strategy How to test a sufficient or a necessary condition with a case study
» Domain Conceptual model Theory
» Research objective Case Study 1: Theory-testing research: testing a necessary condition
» Research strategy Case Study 1: Theory-testing research: testing a necessary condition
» Candidate cases Case selection
» Hypotheses Case Study 1: Theory-testing research: testing a necessary condition
» Measurement Case Study 1: Theory-testing research: testing a necessary condition
» Radical innovation projects Data presentation
» Incremental innovation projects Data presentation
» Data analysis Case Study 1: Theory-testing research: testing a necessary condition
» Replication strategy Case Study 1: Theory-testing research: testing a necessary condition
» Theory Methodological reflection on Case Study 1
» Research objective Methodological reflection on Case Study 1
» Research strategy Methodological reflection on Case Study 1
» Candidate cases Methodological reflection on Case Study 1
» Case selection Methodological reflection on Case Study 1
» Hypothesis Measurement Methodological reflection on Case Study 1
» Data presentation Methodological reflection on Case Study 1
» Data analysis Methodological reflection on Case Study 1
» Replication strategy Methodological reflection on Case Study 1
» Research strategy Case Study 2: Theory-testing research: testing a necessary condition
» Candidate cases Case Study 2: Theory-testing research: testing a necessary condition
» Case selection Case Study 2: Theory-testing research: testing a necessary condition
» Hypothesis Case Study 2: Theory-testing research: testing a necessary condition
» Measurement Case Study 2: Theory-testing research: testing a necessary condition
» Theory Methodological reflection on Case Study 2
» Candidate cases Methodological reflection on Case Study 2
» Case selection Methodological reflection on Case Study 2
» Hypothesis Methodological reflection on Case Study 2
» Measurement Methodological reflection on Case Study 2
» Data presentation Methodological reflection on Case Study 2
» Data analysis Methodological reflection on Case Study 2
» Replication strategy Methodological reflection on Case Study 2
» Introduction How to test a deterministic relation with a case study
» Candidate cases How to test a deterministic relation with a case study
» Case selection How to test a deterministic relation with a case study
» Hypothesis How to test a deterministic relation with a case study
» Data analysis How to test a deterministic relation with a case study
» Replication strategy How to test a deterministic relation with a case study
» Introduction Case Study 3: Theory-testing research: testing a deterministic relation
» Research objective Case Study 3: Theory-testing research: testing a deterministic relation
» Research strategy Case Study 3: Theory-testing research: testing a deterministic relation
» Hypotheses Case Study 3: Theory-testing research: testing a deterministic relation
» Measurement Case Study 3: Theory-testing research: testing a deterministic relation
» Theory Methodological reflection on Case Study 3
» Research objective Research strategy
» Candidate cases Methodological reflection on Case Study 3
» Case selection Hypotheses Methodological reflection on Case Study 3
» Measurement Data presentation Methodological reflection on Case Study 3
» Introduction How to test a probabilistic relation with a case study
» Introduction Case Study 4: Theory-testing research: testing a probabilistic relation
» Research objective Case Study 4: Theory-testing research: testing a probabilistic relation
» Research strategy Case Study 4: Theory-testing research: testing a probabilistic relation
» Candidate cases Case Study 4: Theory-testing research: testing a probabilistic relation
» Case selection Case Study 4: Theory-testing research: testing a probabilistic relation
» Hypotheses Measurement Case Study 4: Theory-testing research: testing a probabilistic relation
» Data presentation Case Study 4: Theory-testing research: testing a probabilistic relation
» Data analysis Case Study 4: Theory-testing research: testing a probabilistic relation
» Theory Methodological reflection on Case Study 4
» Specifying the relation between known concepts
» Discovering a not yet known concept
» Discovering concepts and their relation
» Discovering concepts Principles of theory-building research
» Research strategies in theory-building research
» Outcome and implications Summary
» Introduction How to design and conduct a theory-building case study
» Candidate cases How to design and conduct a theory-building case study
» Case selection How to design and conduct a theory-building case study
» Extracting relevant evidence How to design and conduct a theory-building case study
» Coding How to design and conduct a theory-building case study
» Data presentation How to design and conduct a theory-building case study
» Sufficient condition Data analysis
» Necessary condition Data analysis
» Deterministic relation Data analysis
» Sufficient condition An example of data analysis
» Necessary condition An example of data analysis
» Deterministic relation Probabilistic relation
» Outcome How to design and conduct a theory-building case study
» Introduction Case Study 5: Theory-building research
» Candidate cases Case Study 5: Theory-building research
» Case selection Extracting relevant evidence
» Coding Case Study 5: Theory-building research
» Outcome Case Study 5: Theory-building research
» Justification of a theory-building case study
» Candidate cases Methodological reflection on Case Study 5
» Data analysis Methodological reflection on Case Study 5
» Outcome Methodological reflection on Case Study 5
» Research objective in hypothesis-testing research
» Research strategy in hypothesis-testing research
» Research objective in hypothesis-building research
» Research objective of descriptive practice-oriented research
» Research strategy of practice-oriented descriptive research
» Introduction How to design and conduct a practice-oriented case study
» Case selection How to design and conduct a practice-oriented case study
» Implications of the research results
» Introduction Case Study 6: Hypothesis-testing practice-oriented research
» Hypothesis Case Study 6: Hypothesis-testing practice-oriented research
» Measurement Case Study 6: Hypothesis-testing practice-oriented research
» Data analysis Case Study 6: Hypothesis-testing practice-oriented research
» Results and implications Case Study 6: Hypothesis-testing practice-oriented research
» Practice Methodological reflection on Case Study 6
» Research objective Methodological reflection on Case Study 6
» Case selection Methodological reflection on Case Study 6
» Measurement Methodological reflection on Case Study 6
» Data presentation Methodological reflection on Case Study 6
» Data analysis Methodological reflection on Case Study 6
» Implications for practice Methodological reflection on Case Study 6
» Introduction Case Study 7: Descriptive practice-oriented research
» Absence of guidelines or criteria
» Measurement Case Study 7: Descriptive practice-oriented research
» Data presentation Case Study 7: Descriptive practice-oriented research
» Concept definition Case Study 7: Descriptive practice-oriented research
» Implications Case Study 7: Descriptive practice-oriented research
» Practice Research objective Methodological reflection on Case Study 7
» Case selection Measurement Methodological reflection on Case Study 7
» Data presentation Methodological reflection on Case Study 7
» Data analysis Methodological reflection on Case Study 7
Show more