Measurement Case Study 7: Descriptive practice-oriented research
11.4.4 Data presentation
Each company’s standardization processes were described in detail, using flowcharts. Our model appeared to be a useful framework for this description. Each of the eight processes of our model was a relevant subprocess of standardization in each of the companies. Within these processes, practices of the different companies appeared to differ quite a lot, for example: ■ In one of the companies, the corporate policy included stand- ardization, in the other companies it did not. ■ Three of the six companies had a steering group for stand- ardization, which consisted of line managers. In all cases, the standardization manager was member of this group as well. ■ Two companies attached a “why document” to some of their company standards. This document provided the underpinning of the most important choicesdecisions that were made during standards development. Often, the authors of the standard were mentioned as well in this document.11.4.5 Concept definition
Starting from the observed practices in the six companies, in a brain- storming session we formulated statements that expressed criteria that could be applied to each of these practices. Company standardization literature, scientific or professional, played a minor role in this brain- storm because, in general, this literature did not provide any guidance regarding best practice in company standardization. Examples of such statements that we generated are: ■ a best practice regarding standardization policy is that there is a clearly stated strategic policy on company standardization; ■ a best practice regarding company standards development is that there is a clear organizational framework for standards development and that top management participates in this framework e.g. in a steering group; ■ a best practice regarding company standard distribution is that a “why document” is attached to each company standard to provide the underpinning of the most important choices decisions that were made during standards development. In order to give an idea of how we developed such statements, we describe here how we arrived at the last mentioned best practice state- ment. One of the interviewees mentioned the example of a standard for durability of piping materials related to corrosion. Because a pipeline in a desert may be less susceptible to corrosion, applying the standard for such a pipeline may lead to an unnecessarily costly design. If there is a “why document” attached to the standard, in which it is explained that a specific treatment is standard and has to be applied in order to pre- vent corrosion, this might enable the standard user to decide not to fol- low the standard in specific conditions such as producing pipes for use in a desert. After having formulated this element of best practice, we were able to also find some support for it in the literature see Brown and Duguid, 1991: 45. We applied the criteria we had developed in this way to the practices that we had found in the six companies and chose from these practices those that met these criteria. The result of this procedure was a compre- hensive description of a best practice consisting of different elements from each of the six companies. Here we cannot present the entire best practice, as it is a detailed document of 42 pages Oly and Slob, 1999; summarized in De Vries, 2006. For some criteria, we did not find the best practice in any of the companies but only in the literature, or it was the result of our own brainstorm only. An example of the latter, a criter- ion that was our own invention, is a best practice for publishing of com- pany standards. Each of the six companies published standards on paper, some of them also on microfilm, and one of the companies on CD-ROM. We, however, considered publishing on the Intranet to be a best practice. At the time of our research 1999, the publication of company procedures in general on an Intranet, which is now very common, was not a standard practice in these six companies. After we had generated our proposal for a best practice for company standard development, we then wanted to assess for each part of this best practice the extent to which it was acceptable to practitioners. This was done by presenting the findings to the companies and asking themParts
» BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Our definition of a case study
» Chapter 2: Case studies in business research
» Chapter 3: Principles of research Chapter 4: Theory-testing research general
» Chapters 10–11: Practice-oriented research Overview of the book
» Reading specific topics Overview of the book
» Suggestions for students How to read this book
» References BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Types of case study research
» Objectives of case study research
» Guidelines for case study research
» Evaluations of case study research
» Conclusion BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» General research objectives of theory-oriented and practice-oriented research
» Orientation: how to choose between theory-oriented or practice-oriented research
» Theory Principles of theory-oriented research
» Theory-oriented research: contribution to theory development
» Replication Principles of theory-oriented research
» Representativeness, external validity, and generalizability
» Exploration of theory Exploration for theory-oriented research
» Exploration of practice for finding a proposition
» Exploration of practice for confirming the relevance of a proposition
» Contributions to theory development
» Practice Principles of practice-oriented research
» Practice-oriented research: contribution to a practitioner’s knowledge
» Exploration of practice Exploration for practice-oriented research
» Research objectives in theory-testing research
» Propositions that express a sufficient condition
» Propositions that express a necessary condition
» Propositions that express a deterministic relation
» Propositions that express a probabilistic relation
» Business relevance of propositions
» Strategy for testing a proposition that expresses a sufficient condition
» Strategy for testing a proposition that expresses a necessary condition
» Strategy for testing a proposition that expresses a deterministic relation
» Strategy for testing a proposition that expresses a probabilistic relation
» Testing more complex conceptual models
» Outcome and implications BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Summary BUKU | SAIDNA ZULFIQAR BIN TAHIR (VIKAR)
» Introduction How to test a sufficient or a necessary condition with a case study
» Candidate cases How to test a sufficient or a necessary condition with a case study
» Case selection How to test a sufficient or a necessary condition with a case study
» Hypothesis How to test a sufficient or a necessary condition with a case study
» Measurement How to test a sufficient or a necessary condition with a case study
» Data presentation Data analysis
» Replication strategy How to test a sufficient or a necessary condition with a case study
» Domain Conceptual model Theory
» Research objective Case Study 1: Theory-testing research: testing a necessary condition
» Research strategy Case Study 1: Theory-testing research: testing a necessary condition
» Candidate cases Case selection
» Hypotheses Case Study 1: Theory-testing research: testing a necessary condition
» Measurement Case Study 1: Theory-testing research: testing a necessary condition
» Radical innovation projects Data presentation
» Incremental innovation projects Data presentation
» Data analysis Case Study 1: Theory-testing research: testing a necessary condition
» Replication strategy Case Study 1: Theory-testing research: testing a necessary condition
» Theory Methodological reflection on Case Study 1
» Research objective Methodological reflection on Case Study 1
» Research strategy Methodological reflection on Case Study 1
» Candidate cases Methodological reflection on Case Study 1
» Case selection Methodological reflection on Case Study 1
» Hypothesis Measurement Methodological reflection on Case Study 1
» Data presentation Methodological reflection on Case Study 1
» Data analysis Methodological reflection on Case Study 1
» Replication strategy Methodological reflection on Case Study 1
» Research strategy Case Study 2: Theory-testing research: testing a necessary condition
» Candidate cases Case Study 2: Theory-testing research: testing a necessary condition
» Case selection Case Study 2: Theory-testing research: testing a necessary condition
» Hypothesis Case Study 2: Theory-testing research: testing a necessary condition
» Measurement Case Study 2: Theory-testing research: testing a necessary condition
» Theory Methodological reflection on Case Study 2
» Candidate cases Methodological reflection on Case Study 2
» Case selection Methodological reflection on Case Study 2
» Hypothesis Methodological reflection on Case Study 2
» Measurement Methodological reflection on Case Study 2
» Data presentation Methodological reflection on Case Study 2
» Data analysis Methodological reflection on Case Study 2
» Replication strategy Methodological reflection on Case Study 2
» Introduction How to test a deterministic relation with a case study
» Candidate cases How to test a deterministic relation with a case study
» Case selection How to test a deterministic relation with a case study
» Hypothesis How to test a deterministic relation with a case study
» Data analysis How to test a deterministic relation with a case study
» Replication strategy How to test a deterministic relation with a case study
» Introduction Case Study 3: Theory-testing research: testing a deterministic relation
» Research objective Case Study 3: Theory-testing research: testing a deterministic relation
» Research strategy Case Study 3: Theory-testing research: testing a deterministic relation
» Hypotheses Case Study 3: Theory-testing research: testing a deterministic relation
» Measurement Case Study 3: Theory-testing research: testing a deterministic relation
» Theory Methodological reflection on Case Study 3
» Research objective Research strategy
» Candidate cases Methodological reflection on Case Study 3
» Case selection Hypotheses Methodological reflection on Case Study 3
» Measurement Data presentation Methodological reflection on Case Study 3
» Introduction How to test a probabilistic relation with a case study
» Introduction Case Study 4: Theory-testing research: testing a probabilistic relation
» Research objective Case Study 4: Theory-testing research: testing a probabilistic relation
» Research strategy Case Study 4: Theory-testing research: testing a probabilistic relation
» Candidate cases Case Study 4: Theory-testing research: testing a probabilistic relation
» Case selection Case Study 4: Theory-testing research: testing a probabilistic relation
» Hypotheses Measurement Case Study 4: Theory-testing research: testing a probabilistic relation
» Data presentation Case Study 4: Theory-testing research: testing a probabilistic relation
» Data analysis Case Study 4: Theory-testing research: testing a probabilistic relation
» Theory Methodological reflection on Case Study 4
» Specifying the relation between known concepts
» Discovering a not yet known concept
» Discovering concepts and their relation
» Discovering concepts Principles of theory-building research
» Research strategies in theory-building research
» Outcome and implications Summary
» Introduction How to design and conduct a theory-building case study
» Candidate cases How to design and conduct a theory-building case study
» Case selection How to design and conduct a theory-building case study
» Extracting relevant evidence How to design and conduct a theory-building case study
» Coding How to design and conduct a theory-building case study
» Data presentation How to design and conduct a theory-building case study
» Sufficient condition Data analysis
» Necessary condition Data analysis
» Deterministic relation Data analysis
» Sufficient condition An example of data analysis
» Necessary condition An example of data analysis
» Deterministic relation Probabilistic relation
» Outcome How to design and conduct a theory-building case study
» Introduction Case Study 5: Theory-building research
» Candidate cases Case Study 5: Theory-building research
» Case selection Extracting relevant evidence
» Coding Case Study 5: Theory-building research
» Outcome Case Study 5: Theory-building research
» Justification of a theory-building case study
» Candidate cases Methodological reflection on Case Study 5
» Data analysis Methodological reflection on Case Study 5
» Outcome Methodological reflection on Case Study 5
» Research objective in hypothesis-testing research
» Research strategy in hypothesis-testing research
» Research objective in hypothesis-building research
» Research objective of descriptive practice-oriented research
» Research strategy of practice-oriented descriptive research
» Introduction How to design and conduct a practice-oriented case study
» Case selection How to design and conduct a practice-oriented case study
» Implications of the research results
» Introduction Case Study 6: Hypothesis-testing practice-oriented research
» Hypothesis Case Study 6: Hypothesis-testing practice-oriented research
» Measurement Case Study 6: Hypothesis-testing practice-oriented research
» Data analysis Case Study 6: Hypothesis-testing practice-oriented research
» Results and implications Case Study 6: Hypothesis-testing practice-oriented research
» Practice Methodological reflection on Case Study 6
» Research objective Methodological reflection on Case Study 6
» Case selection Methodological reflection on Case Study 6
» Measurement Methodological reflection on Case Study 6
» Data presentation Methodological reflection on Case Study 6
» Data analysis Methodological reflection on Case Study 6
» Implications for practice Methodological reflection on Case Study 6
» Introduction Case Study 7: Descriptive practice-oriented research
» Absence of guidelines or criteria
» Measurement Case Study 7: Descriptive practice-oriented research
» Data presentation Case Study 7: Descriptive practice-oriented research
» Concept definition Case Study 7: Descriptive practice-oriented research
» Implications Case Study 7: Descriptive practice-oriented research
» Practice Research objective Methodological reflection on Case Study 7
» Case selection Measurement Methodological reflection on Case Study 7
» Data presentation Methodological reflection on Case Study 7
» Data analysis Methodological reflection on Case Study 7
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