achieved. Moreover, if the good teaching quality is achieved, the courses will be able to reach the institution’s goal easily.
The Human Resource Division in LBPP LIA is handed by a manager with undergraduate qualification and has worked for 14 years. Because LBPP LIA is a
big and famous English course, it is important to investigate how the HRD in LBPP LIA manages the employees until the goal of the institution are achieved.
Based on all of the explanation above, in reaching the institution’s goal LBPP LIA has to maintain and improve the teaching quality and the best
performance of their employees, especially the teachers. That is the responsibility of HRM of HRD in LBPP LIA. However, this can bring some problems. To make
the study clearer, the researcher identifies the problems as follows: 1 Whether the roles of human resource management can improve teaching quality in courses
or not. 2 What are the roles of human resource management which have bigger contribution in determining the teachers’ quality of work. 3 To what extend the
roles of human resource management improve teaching quality. This research has broader scope and it is impossible for the writer to
handle all the problems. Therefore, in writing this thesis the writer will focus on to what extend the roles of human resource management improve teaching quality in
LBPP LIA Surakarta.
B. Formulation of the Problem
Based on the background of the study explained before, the problem in this research can be formulated as follows:
1. How does the Human Resource Management HRM in Lembaga
Bahasa dan Pendidikan Profesional LBPP LIA Surakarta treat its teachers?
The aspects of Human Resource Management HRM are: a.
Human resource planning, recruitment and selection; b.
Human Resource Development; c.
Compensation and benefits; d.
Safety and health; e.
Employee and labor relation. 2.
How and to what extend does the Human Resource Management HRM of LBPP LIA Surakarta make the improvement of teaching
quality of teachers? While the indicators of teachers’ teaching quality in English Course
can be described as follows: a.
Teacher competence; b.
Teacher behavior and personality; c.
Teaching method applied in the class; d.
Teaching media used by the teacher.
C. Objectives of The Research
Objective can be described as the goal intended to be attained. This research is conducted in order to fulfill the following aims:
1. To describe how the Human Resource Management HRM in Lembaga
Bahasa dan Pendidikan Profesional LBPP LIA treats its teachers as the employees.
2. To describe whether and to what extend teachers’ teaching quality of LBPP
LIA is improved by the roles of HRM.
D. Benefits of The Research
This research is expected to contribute some benefits. The benefits of the research can be classified as follows:
For the researcher itself, this research can give deeper understanding in English language teaching management. It is also can improve researcher’s skill
in certain aspects. For the Teacher of English Course, this research will give information for
about their teaching performance in the class, and students’ opinion about them. So that they can evaluate and improve their teaching quality.
For the English Courses, especially LBPP LIA this research can give input for manager of human resources in English courses about the right way to
manage his employees especially teachers so that the purpose of the organization can be achieved. This research can give deeper understanding about the
management of human resource in English course, which can improve teaching quality.
For the English Department in Teacher Training and Education Faculty, this research can give new inspiration in doing research in English Program. The
result of this research also can give contribution to other researchers from this topic or matter.
CHAPTER II THEORETICAL REVIEW
