data as document such as notes, book, newspaper, agenda, and so on. Sutopo 2002: 69 explains that document is used in research because of
some reasons; document is source of research, which is stable, rich and supported. It is as evidence to a testing and it has natural characteristic so
it is appropriate to qualitative research.
E. Trustworthiness
Before some information is used for the research data, the trustworthiness of the information must be checked first. This is because
the data must be responsible as the point of departure to make conclusion. In this research, the technique which is used to check the trustworthiness
of data is triangulation. According to Patton as quoted by Sutopo 2002: 78 there are four types of triangulation, they are data triangulation,
investigator triangulation, methodological triangulation and theoretical triangulation. In this study, the researcher used data triangulation. It is
usually called as source triangulation. In using data triangulation, the researcher collecting the same data from some sources, such as by
interviewing manager, teachers and students with the same topic.
F. Technique of Data Analysis
The technique of data analysis which is used in this research is interactive model of analysis, the model of data analysis from Miles and
Huberman. According to Sutopo 2002: 95 the process of data analysis in this research are; collecting the data, reducing the data and presenting the
data and drawing conclusion.
1. Reducing the data
When the researcher collected and got the data, she selected and took the important information and eliminated the unimportant
information. So, in the process of reducing the data, the researcher selected, focused and simplified the data. The data reduction was
carried out during the research activities. 2.
Presenting the data The researcher describes the data in the form of description or
narration. The description of the data is presented in logic and systematic order, which can show the strength of the presenting data.
In presenting the data, researcher may add matrix and picture to support the presented data
3. Drawing conclusion
The third activity in data analysis was drawing conclusion. When the researcher has collected all the data, she made a conclusion based
on the reduction data and presented data. However, if the conclusion was not inadequate, the researcher should move back to collect the
data again until the desired result are achieved.
Figure 3. The Diagram of Interactive Model of Analysis Reducing the data
Collecting the data
Conclusion Presenting the data
CHAPTER IV RESEARCH FINDINGS AND DISCUSSION
In this chapter, the writer discussed two main points, namely research findings and discussion.
A. Research Findings
This section answers the problem statement questions, which include 1 how does Lembaga Bahasa dan Pendidikan Profesional LBPP LIA Surakarta
treat its teachers, and 2 how and to what extend does the roles of Human Resource Management HRM make the improvement toward teachers’ teaching
quality. LBPP LIA treats its teachers through HRM which consists of two issues covers 1 HRM roles, and 2 The criteria of teaching quality improvement of the
teachers. The Human Resource Management roles include a human resource
planning, recruitment and selection; b Human Resource Development HRD; c compensation and benefits; d safety and health; e employee and labor
relation. While the criteria of teaching quality of teachers, includes: a Teacher competence; b Teacher behavior and personality; c Teaching method applied
in the class; and d Teaching media used by the teacher. The following table is the summary of the research findings. The table is
provided to present the easier way in understanding the points of the research’s result.
