Microsoft PowerPoint Files Wont Convert Microsoft Visio Files Wont Convert FrameMaker Files Wont Convert

3-20 Administrators Guide for Conversion

3.3.3.7 Microsoft PowerPoint Files Wont Convert

Microsoft PowerPoint files fail to convert.

3.3.3.8 Microsoft Visio Files Wont Convert

Microsoft Visio files fail to convert.

3.3.3.9 FrameMaker Files Wont Convert

FrameMaker files fail to convert. Note: For more information about converting Microsoft Excel files, see Converting Microsoft Excel Files to PDF on page 3-10. Possible Causes Solutions Automatic spell checking and grammar checking are causing the conversions to time out. Make sure that you turn off the PowerPoint options to perform spell checking and grammar checking automatically. You are using PowerPoint and your security level is too high and is causing the conversions to time out. Make sure that you set the PowerPoint security level to low. This means that PowerPoint will not prompt you to enabledisable macros when you open a file that contains macros. You are using PowerPoint and the Customer Experience Improvement Program is causing the conversions to time out. Make sure that you turn off Show content and links from Microsoft Online on the Tools, Options, General tab under the Online category, and opt out of the Customer Experience Improvement Program on the Tools, Options, General tab under the Customer Feedback category. Note: For more information about converting Microsoft PowerPoint files, see Converting Microsoft PowerPoint Files to PDF on page 3-11. Possible Causes Solutions You are using Visio and the Customer Experience Improvement Program is causing the conversions to time out. Make sure that you turn off Show content and links from Microsoft Online on the Tools, Options, General tab under the Online category, and opt out of the Customer Experience Improvement Program on the Tools, Options, General tab under the Customer Feedback category. Note: For more information about converting Microsoft Visio files, see Converting Microsoft Visio Files to PDF on page 3-12. Possible Causes Solutions The files are structured FrameMaker files. Structured FrameMaker files will most likely fail to convert. A dialog box is displayed when a structured FrameMaker file is opened, which will cause the conversion to time out unless the dialog box is cleared manually. Working with PDF Conversions 3-21

3.3.3.10 WordPerfect Files Wont Convert