3-22 Administrators Guide for Conversion
3.3.4.3 PDF Files Dont Open Within Browser Window
When viewing PDF files generated by Inbound Refinery through a web browser, the PDF files do not open within the browser window.
3.3.4.4 Problems Printing PDFs Using Adobe Acrobat 6.0
When you try to print a PDF, the document will not print and the following message is displayed: Could not start print job.
3.3.4.5 Internal Thumbnails Not Displayed Properly When Viewing PDF Files Using Adobe Acrobat Reader
When you view a PDF file, internal thumbnails thumbnails of the pages within the PDF file do not display properly. They might display with poor quality, display as
grey rectangles, or not display at all. The PDF file has an .mme file extension rather
than a .pdf file extension. http:www.planetpdf.commainpage.
asp?WebPageID=304
Possible Causes Solutions
Settings in Adobe Acrobat Reader or Acrobat. In Acrobat Reader or Acrobat, make sure the
Preferences are set for Web Browser IntegrationDisplay PDF in Browser. The exact
setting depends of version of Acrobat Reader or Acrobat that you are using.
Possible Causes Solutions
You have Adobe Acrobat 6.0 installed. Adobe Acrobat 6.0 is unable to print a PDF when a
filename and URL has more than 256 characters. URLs in workflow and
subscription email notifications can easily exceed 256 characters.
Adobe has fixed this problem in Adobe Acrobat 6.0.1. Download and install Adobe
Acrobat 6.0.1 or higher to solve this problem.
Possible Causes Solutions
You are using Adobe Acrobat Reader 5 or 6, and the PDF file is being byte served from the web server.
As of Acrobat 5, internal thumbnails can be embedded in the PDF by the creating application, or the viewing application can
attempt to create thumbnails dynamically from the rendered pages.
If the thumbnail is being generated in Acrobat Reader dynamically, the PDF is being byte served from the web server,
and the internal thumbnails are not embedded in the PDF, certain versions of Reader might not be able to render the
internal thumbnails properly. This is because the full image data for a given page is on the web server and not available on
the client to render the thumbnail image.
It is also possible that certain versions of Acrobat Reader might not display internal thumbnails for any PDF that are byte
served from the web server. Possible solutions include:
Use Acrobat Reader 7 or higher. This issue appears to
be fixed in Acrobat Reader 7. Configure the application
that is creating your PDFs your PostScript to PDF
distiller engine or other third-party application to
embed internal thumbnails.
Disable byte serving of PDF files on the web server.
Possible Causes Solutions refer to:
4
Working With Image and Video Conversions 4-1
4
Working With Image and Video Conversions
Digital Asset Manager enables you to define and provide images, videos, and audio files in specified formats and sizes for download by the people in your organization
who need them. This helps your organization maintain consistent standards for branding and digital content use.
For Digital Asset Manager to work, the following components must be installed and enabled on the correct server as noted:
This section covers the following topics:
■
Section 4.1, Digital Asset Manager Overview
■
Section 4.2, Configuring Digital Asset Manager
■
Section 4.3, Configuring For Image Conversion
■
Section 4.4, Configuring For Video Conversion
Component Name Component Description
Enabled on Server
DAMConverter Enables Inbound Refinery to
convert digital assets into multiple renditions.
Inbound Refinery Server DamConverterSupport
Enables the content server to support digit asset management
features. This component is highly dependent on the
ZipRenditionManagement Component.
Content Server
DigitalAssetManager Enables the user interface for
digital asset management in tight integration with components used
to create and manage renditions and zip file archives. This
component is highly dependent on the ContentBasket Component.
Content Server
ContentBasket Enables users to select renditions
of content items and place them in a personal storage space called the
Content Basket. Content Server
ZipRenditionManagement Enables Content Server access to
digital asset renditions created and compressed into a ZIP file by
Inbound Refinery. Content Server
4-2 Administrators Guide for Conversion
4.1 Digital Asset Manager Overview
Digital Asset Manager creates multiple formats of digital assets automatically when an image or video is checked into Content Server, and lists the formats under one content
ID. This ensures that the asset, such as a corporate logo or promotional video, maintains a standard size and quality in the multiple formats required by your
organization, while providing the content management features of Content Server. For people in your organization who need to find and use digital assets, Digital Asset
Manager gives them the confidence that they are using the approved asset and format for their needs. For example, one person can bundle and download images of the logo
for use on a web-site, and another can download and bundle images of the same logo for use in office presentations or print collateral, all from a single digital asset checked
into Content Server.
Digital assets are valuable electronic images and videos to be made available within your organization in multiple output formats. Each output format is called a rendition.
The quantity and type of renditions are defined by the system administrator in rendition sets. A user selects a rendition set used to create renditions of a digital asset
at the time the asset is checked into Content Server. Once checked in, a digital asset is routed to Inbound Refinery and converted using the specified conversion application.
4.1.1 Supported Conversion Applications
By default, Inbound Refinery supplies rendition sets for use with Oracle Outside In Image Export to convert images. For additional image conversion options, a
stand-alone graphics conversion application can be installed. Oracle does not supply or support any specific third-party conversion engine, allowing you to choose the
engine that is right for you. Sample configurations for additional image conversion engines can be accessed from the Universal Content Management Oracle Technology
Network pages.
To convert videos, a stand-alone video conversion application must be installed. Digital Asset Manager is currently configured to work with Telestreams Flip Factory
version 6.1. FlipFactory version 6.1 must be obtained separately from Digital Asset Manager. FlipFactory is developed by Telestream and is available from their web site
www.telestream.net.
Digital Asset Manager is designed and tested on fully functioning implementations of third-party conversion applications. Demonstration versions of conversion
applications are not recommended or supported.
4.1.2 Supported Streaming Servers
For streaming digital video, Digital Asset Manager currently supports the following streaming servers:
■
Windows Streaming Media—versions for supported Windows operating systems
■
QuickTime Streaming Media—Darwin and QuickTime Streaming Server version 10.4
■
RealMedia—Helix DNA Server version 11
4.1.3 Supported Input Formats
Supported input formats are determined by the graphic or video conversion application being used. Digital Asset Manager now has the ability to use several
graphic conversion engines. Only Oracle Outside In Image Export is included with Inbound Refinery. Formats supported by Oracle Outside In Image Export can be
