Pengaruh Total Quality Management Terhadap Kinerja Manajerial dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan Sebagai Variabel Moderating Pada PT Siantar Top, Tbk Cabang Medan
DAFTAR PUSTAKA
Angelina, Rian, 2012. “Effect Of Total Quality Management, Reward Systems And
Organization Commitment To Managerial Performance In Hospital In Pekanbaru”,
Jurnal FE Universitas Riau.
Anthony, Atkinson, et al, 1995. Management Accounting, International Edition, Prantice-Hall
International Inc, New Jersey.
Anthony dan Govindarajan, 2005. Management Control System, Penerbit Salemba Empat,
Jakarta.
Banker, R. D., Potter G and Schroeder R. G., 1993. “Reporting Manufacturing Performance
Measures to Workers: An Empirical Study”, Journal of Management Accounting
Research, Volume 5, hal 33-55.
Bekka, Muh. Jafar, 2007. “Pengaruh Total Quality Management (TQM) Terhadap Kinerja
Manajerial pada Industri Kayu Olahan di Kota Palu”, Jurnal Tranksaksi, Edisi 4
Tahun II, hal 446-466.
Dean, J., D. Bowen, 1994. “Management Theory and Total Quality: Improving Research and
Practice Through Theory Development”, Academy of Management Review, Volume
19 Nomor 3, hal. 392-418.
Donelly, James H, Gibson, James L and Ivancevich, John M, 1987. Fundamentals of
Management, BPI-IRWIN, Illinois, USA.
Erlina, 2008. Metodologi Penelitian Bisnis untuk Akuntansi dan Manajemen. USU Press,
Medan.
Ghozali, Imam, 2001. Aplikasi Analisis Multivariate dengan SPSS, Penerbit Universitas
Diponegoro, Semarang.
Halim, A., Tjahjono, A., dan Husein, M.F., 2009. Sistem Pengendalian Manajemen, Edisi
Revisi, UPP AMP YKPN, Yogyakarta.
Haloho, Pandapotan, 2008. “Pengaruh Total Quality Management Terhadap Kinerja
Manajerial Dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan Sebagai
Variabel Moderasi Pada PT Bank Rakyat Indonesia (PERSERO), Tbk Cabang
Pematang Siantar”, Skripsi S-1, Fakultas Ekonomi, Universitas Sumatera Utara,
Medan.
Handoko, T.H., 1997. Manajemen Personalia dan Sumber Daya Manusia. Ad II. BPFE,
Yogyakarta.
55
Hasanah, Hikmah, 2013. “Pengaruh Total Quality Management Terhadap Kinerja
Manajerial Dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan Sebagai
Variabel Moderating”, Skripsi S-1, Fakultas Ekonomi dan Bisnis, Universitas Islam
Negeri Syarif Hidayatullah, Jakarta.
Hasibuan, Melisa Zuriani, 2013. “Analisa Pengaruh Sistem Pengukuran Kinerja, Sistem
Reward, dan Total Quality Management Terhadap Kinerja Manajerial di PT
Olagafood Industry Tanjung Morawa, Sumatera”, Skripsi S1, Fakultas Ekonomi,
Universitas Sumatera Utara.
Hill, Deborah A, 2008. “What Makes Total Quality Management Works: A Study of
Obstacles And Outcomes”, Capella University, USA.
Honggren, Charles T and Datar M. Srikan, 1994. Cost Accounting A Managerial Emphases,
8th, Prantice-Hall International Inc, New Jersey, Englewood Cliffs.
Ichniowski, C., Shaw K. and Prennushi G., 1997. “The Effects of Human Resource
Management Practices on Productivity: A Study of Finishing Lines”, The American
Economic Review 87, hal 27-30.
Itter. C and Larcker D. F, 1995. “Total Quality Management and The Choice of Information
and Reward System.” , Journal of Accounting Research (supplement), hal 1-34.
Kaplan, Robert S and Norton David P, June 2001. “Transforming the Balanced Scorecard
from Performance Measurement to Strategic Management: Part II”, American
Accounting Association Accounting Horizons, hal 12-19.
Kumentas, Chyntia N, 2013. “Pengaruh TQM, Sistem Pengukuran Kinerja dan Penghargaan
terhadap Kinerja Manajerial PT. Pos Indonesia” , Jurnal EMBA, Volume 1 Nomor
3, hal.796-805.
Ljungstrom, M. dan Klefsjo, B, 2002. “Implementation Obstacles for a Work Developmentoriented TQM Strategy”, Total Quality Management, Volume 13, hal. 621-634.
Mangkunegara, DR. A.A. Anwar Prabu, 2005. Evaluasi Kinerja SDM, Penerbit Refika
Aditama, Bandung.
Mardiyah, Ainul Aida dan Listianingsih, 2005. “Pengaruh Sistem Pengukuran Kinerja,
Sistem Reward dan Profit Center terhadap Hubungan Antara Total Quality
Management dengan Kinerja Manajerial”, Jurnal SNA VIII, hal 565-585, Solo.
Milgrom, P and Roberts, J, 1990. “The Economics of Modern Manufacturing Technology,
Strategy and Organization”, The American Economic Review, hal 511-528.
56
Mulyadi dan Setiawan, 2001. Sistem Perencanaan dan Pengendalian Manajemen, Edisi
Kedua, Penerbit Salemba Empat, Jakarta.
Narsa, I Made dan Rani Dwi Yuniawati, Mei 2003. “Pengaruh Interaksi Antara Total
Quality Manajement dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan
terhadap Kinerja Manajerial”. Jurnal Akuntansi Keuangan, Volume 6 Nomor 1, hal
18-34.
Nasution, M. Nur, 2005. Manajemen Mutu Terpadu, Ghalia Indonesia, Jakarta.
Powell, T, 1995. “Total Quality Management as Competitive Advantage: A Review and
Empirical Study”, Strategic Management Journal, Volume 16, hal. 15-37.
Putro, Suryati Eko, Mei 2010. “Pengaruh Total Quality Management terhadap Kinerja
Manajerial dengan Sistem Penghargaan (Reward) sebagai Variabel Moderasi”,
Jurnal Media Mahardhika, Volume 8 Nomor 3.
Sari, Dewi Maya, 2009. “Pengaruh Total Quality Management Terhadap Kinerja Manajerial
pada PT.Super Andalas Steel”, Skripsi S-1, Fakultas Ekonomi, Universitas Sumatera
Utara, Medan.
Sim, Khim Ling and Killough, Larry N., 1998. “The Performance Effects of
Complementarities between Manufacturing Practice and Management Accounting
System” , Journal of Management Accounting Research, Volume 10, hal. 325-346.
Schuler, R.S and Huber, V.I., 1996. Personel and Human Resource Management, 5th ed,
West Publishing Company, USA.
Simamora, Henry, 2001. Manajemen Sumber Daya Manusia, Bina Rupa Aksara, Jakarta.
Situmorang, Syafrizal Helmi, et al, 2010. Analisis Data Penelitian, USU Press, Medan.
Sugiyono, 2008. Metode Penelitian Kuantitatif, Kualitatif dan R dan D, Alfabeta,
Bandung.
Stephen, George, 1994. Total Quality Management, John Wiley & Sons Inc, New York.
Stoner, Freeman, Gilbert Jr. 1996. Manajemen, PT. Prenhalindo, Jakarta.
Sugiono, 1999. Metode Penelitian Bisnis, Penerbit CV Alfabeta, Bandung.
57
Supratiningrum dan Zulaikha, 2003. “Pengaruh Total Quality Management terhadap Kinerja
Manajerial dan Sistem Pengukuran Kinerja dan Sistem Penghargaan (Reward)
Sebagai Variabel Moderating”, Simposium Nasional Akuntansi VI, Surabaya.
Tjiptono, Diana, 2003. Total Quality Management, Penerbit Andi, Yogyakarta.
Ugboro, I. O. and Obeng, K, 2000. “Top Management Leadership, Employee Empowerment,
Job Satisfaction, and Customer Satisfaction in TQM Organizations: An Empirical
Study”, Journal of Quality Management, Volume 5, hal. 247-272.
White, J.R and R.R. Ruh, 1973. “Effects of Personal Values on the Relationship between
Participation and Job Attitudes”, Administrative Science Quaterly, hal 509.
Widarsono, Agus, 2007. “Pengaruh Kualitas Informasi Manajemen terhadap Kinerja
Manajerial (Survey Pada Perusahaan Go-Publik Di Jawa Barat)”, Jurnal Akuntansi
FE Unsil, Volume 2 Nomor 2.
Wijayanti, Elly, 2009. “Pengaruh Sistem Pengukuran Kinerja dan Sistem Pengukuran
Penghargaan terhadap Keefektifan Penerapan Teknik TQM”, Jurnal FE UPN
Veteran.
Zeitz, Gerland, Russel Johannesson and J.E Richel J.R., 1997. “An Employee Survey
Measuring Total Quality Management Practice and Culture.”, Group and
Organization Management, Volume 22 Nomor 2, hal. 414-444.
58
Angelina, Rian, 2012. “Effect Of Total Quality Management, Reward Systems And
Organization Commitment To Managerial Performance In Hospital In Pekanbaru”,
Jurnal FE Universitas Riau.
Anthony, Atkinson, et al, 1995. Management Accounting, International Edition, Prantice-Hall
International Inc, New Jersey.
Anthony dan Govindarajan, 2005. Management Control System, Penerbit Salemba Empat,
Jakarta.
Banker, R. D., Potter G and Schroeder R. G., 1993. “Reporting Manufacturing Performance
Measures to Workers: An Empirical Study”, Journal of Management Accounting
Research, Volume 5, hal 33-55.
Bekka, Muh. Jafar, 2007. “Pengaruh Total Quality Management (TQM) Terhadap Kinerja
Manajerial pada Industri Kayu Olahan di Kota Palu”, Jurnal Tranksaksi, Edisi 4
Tahun II, hal 446-466.
Dean, J., D. Bowen, 1994. “Management Theory and Total Quality: Improving Research and
Practice Through Theory Development”, Academy of Management Review, Volume
19 Nomor 3, hal. 392-418.
Donelly, James H, Gibson, James L and Ivancevich, John M, 1987. Fundamentals of
Management, BPI-IRWIN, Illinois, USA.
Erlina, 2008. Metodologi Penelitian Bisnis untuk Akuntansi dan Manajemen. USU Press,
Medan.
Ghozali, Imam, 2001. Aplikasi Analisis Multivariate dengan SPSS, Penerbit Universitas
Diponegoro, Semarang.
Halim, A., Tjahjono, A., dan Husein, M.F., 2009. Sistem Pengendalian Manajemen, Edisi
Revisi, UPP AMP YKPN, Yogyakarta.
Haloho, Pandapotan, 2008. “Pengaruh Total Quality Management Terhadap Kinerja
Manajerial Dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan Sebagai
Variabel Moderasi Pada PT Bank Rakyat Indonesia (PERSERO), Tbk Cabang
Pematang Siantar”, Skripsi S-1, Fakultas Ekonomi, Universitas Sumatera Utara,
Medan.
Handoko, T.H., 1997. Manajemen Personalia dan Sumber Daya Manusia. Ad II. BPFE,
Yogyakarta.
55
Hasanah, Hikmah, 2013. “Pengaruh Total Quality Management Terhadap Kinerja
Manajerial Dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan Sebagai
Variabel Moderating”, Skripsi S-1, Fakultas Ekonomi dan Bisnis, Universitas Islam
Negeri Syarif Hidayatullah, Jakarta.
Hasibuan, Melisa Zuriani, 2013. “Analisa Pengaruh Sistem Pengukuran Kinerja, Sistem
Reward, dan Total Quality Management Terhadap Kinerja Manajerial di PT
Olagafood Industry Tanjung Morawa, Sumatera”, Skripsi S1, Fakultas Ekonomi,
Universitas Sumatera Utara.
Hill, Deborah A, 2008. “What Makes Total Quality Management Works: A Study of
Obstacles And Outcomes”, Capella University, USA.
Honggren, Charles T and Datar M. Srikan, 1994. Cost Accounting A Managerial Emphases,
8th, Prantice-Hall International Inc, New Jersey, Englewood Cliffs.
Ichniowski, C., Shaw K. and Prennushi G., 1997. “The Effects of Human Resource
Management Practices on Productivity: A Study of Finishing Lines”, The American
Economic Review 87, hal 27-30.
Itter. C and Larcker D. F, 1995. “Total Quality Management and The Choice of Information
and Reward System.” , Journal of Accounting Research (supplement), hal 1-34.
Kaplan, Robert S and Norton David P, June 2001. “Transforming the Balanced Scorecard
from Performance Measurement to Strategic Management: Part II”, American
Accounting Association Accounting Horizons, hal 12-19.
Kumentas, Chyntia N, 2013. “Pengaruh TQM, Sistem Pengukuran Kinerja dan Penghargaan
terhadap Kinerja Manajerial PT. Pos Indonesia” , Jurnal EMBA, Volume 1 Nomor
3, hal.796-805.
Ljungstrom, M. dan Klefsjo, B, 2002. “Implementation Obstacles for a Work Developmentoriented TQM Strategy”, Total Quality Management, Volume 13, hal. 621-634.
Mangkunegara, DR. A.A. Anwar Prabu, 2005. Evaluasi Kinerja SDM, Penerbit Refika
Aditama, Bandung.
Mardiyah, Ainul Aida dan Listianingsih, 2005. “Pengaruh Sistem Pengukuran Kinerja,
Sistem Reward dan Profit Center terhadap Hubungan Antara Total Quality
Management dengan Kinerja Manajerial”, Jurnal SNA VIII, hal 565-585, Solo.
Milgrom, P and Roberts, J, 1990. “The Economics of Modern Manufacturing Technology,
Strategy and Organization”, The American Economic Review, hal 511-528.
56
Mulyadi dan Setiawan, 2001. Sistem Perencanaan dan Pengendalian Manajemen, Edisi
Kedua, Penerbit Salemba Empat, Jakarta.
Narsa, I Made dan Rani Dwi Yuniawati, Mei 2003. “Pengaruh Interaksi Antara Total
Quality Manajement dengan Sistem Pengukuran Kinerja dan Sistem Penghargaan
terhadap Kinerja Manajerial”. Jurnal Akuntansi Keuangan, Volume 6 Nomor 1, hal
18-34.
Nasution, M. Nur, 2005. Manajemen Mutu Terpadu, Ghalia Indonesia, Jakarta.
Powell, T, 1995. “Total Quality Management as Competitive Advantage: A Review and
Empirical Study”, Strategic Management Journal, Volume 16, hal. 15-37.
Putro, Suryati Eko, Mei 2010. “Pengaruh Total Quality Management terhadap Kinerja
Manajerial dengan Sistem Penghargaan (Reward) sebagai Variabel Moderasi”,
Jurnal Media Mahardhika, Volume 8 Nomor 3.
Sari, Dewi Maya, 2009. “Pengaruh Total Quality Management Terhadap Kinerja Manajerial
pada PT.Super Andalas Steel”, Skripsi S-1, Fakultas Ekonomi, Universitas Sumatera
Utara, Medan.
Sim, Khim Ling and Killough, Larry N., 1998. “The Performance Effects of
Complementarities between Manufacturing Practice and Management Accounting
System” , Journal of Management Accounting Research, Volume 10, hal. 325-346.
Schuler, R.S and Huber, V.I., 1996. Personel and Human Resource Management, 5th ed,
West Publishing Company, USA.
Simamora, Henry, 2001. Manajemen Sumber Daya Manusia, Bina Rupa Aksara, Jakarta.
Situmorang, Syafrizal Helmi, et al, 2010. Analisis Data Penelitian, USU Press, Medan.
Sugiyono, 2008. Metode Penelitian Kuantitatif, Kualitatif dan R dan D, Alfabeta,
Bandung.
Stephen, George, 1994. Total Quality Management, John Wiley & Sons Inc, New York.
Stoner, Freeman, Gilbert Jr. 1996. Manajemen, PT. Prenhalindo, Jakarta.
Sugiono, 1999. Metode Penelitian Bisnis, Penerbit CV Alfabeta, Bandung.
57
Supratiningrum dan Zulaikha, 2003. “Pengaruh Total Quality Management terhadap Kinerja
Manajerial dan Sistem Pengukuran Kinerja dan Sistem Penghargaan (Reward)
Sebagai Variabel Moderating”, Simposium Nasional Akuntansi VI, Surabaya.
Tjiptono, Diana, 2003. Total Quality Management, Penerbit Andi, Yogyakarta.
Ugboro, I. O. and Obeng, K, 2000. “Top Management Leadership, Employee Empowerment,
Job Satisfaction, and Customer Satisfaction in TQM Organizations: An Empirical
Study”, Journal of Quality Management, Volume 5, hal. 247-272.
White, J.R and R.R. Ruh, 1973. “Effects of Personal Values on the Relationship between
Participation and Job Attitudes”, Administrative Science Quaterly, hal 509.
Widarsono, Agus, 2007. “Pengaruh Kualitas Informasi Manajemen terhadap Kinerja
Manajerial (Survey Pada Perusahaan Go-Publik Di Jawa Barat)”, Jurnal Akuntansi
FE Unsil, Volume 2 Nomor 2.
Wijayanti, Elly, 2009. “Pengaruh Sistem Pengukuran Kinerja dan Sistem Pengukuran
Penghargaan terhadap Keefektifan Penerapan Teknik TQM”, Jurnal FE UPN
Veteran.
Zeitz, Gerland, Russel Johannesson and J.E Richel J.R., 1997. “An Employee Survey
Measuring Total Quality Management Practice and Culture.”, Group and
Organization Management, Volume 22 Nomor 2, hal. 414-444.
58