Computer-BasedTraining[1].ppt 141KB Jun 23 2011 12:11:58 PM
Computer-based Training
Slides Prepared by
Corey Smith
Overview
What is Computer-based Training?
Will Computer-based Training work for me?
How does it work?
Advantages and Disadvantages
Cornhill Insurance
Summary
What Is Computer-based
Training (CBT)
Courseware
• Specific computer software used for
instructional purposes
• CMI vs. CAI
Generic Vs. Authored
Generic CBT
• Pre-produced software focused on
specific topics
Authored CBT
• Blank notebook
Will CBT Work for Me?
Running out of space to store
training manuals?
Spending too much on distance
learning?
Training staff running low?
Is quality of training slacking?
High employee turnover?
What Do I Need?
What do my employees need to
know?
What do they need to be able to
do?
What existing knowledge do they
know prior to training?
How Does It Work?
Simulations
Interactivity
Testing
Bookmarks
Database
Customization
How Does It Work?
Simulations
• Customer-employee situations
• Military simulations
• Nuclear meltdowns
How Does It Work?
Interactivity
• Performance-based not knowledgebased
• “Driving a car”
• End of section quizzes
• Straight Shooter*
* Rothfeder, Jeffery
How Does It Work?
Testing
• Pretests evaluate existing knowledge
• Training focuses on subsequent
deficiencies
• Self-test questions throughout
program
• Post-tests
How Does It Work?
Bookmarks
• Work automatically saved
• Stop and start at will
• Return to exact position for a
refresher
How Does It Work?
Database
• Course management
– Training/retraining dates
• Progress checked
• Standard progress and result reports
– OSHA
How Does It Work?
Customization
• Generic programs can be tailored
• Video, graphics, etc., can be added at
will
Advantages
Availability
Pace conformance
Reduce training costs
Consistence
Advantages
Language flexibility
Cut classroom/storage space
Fewer staff off floor at once
Documentation
Disadvantages
High initial cost
Computer availability
Impersonal learning environment
Cornhill Insurance*
Background
• 160 IT professionals = variation of
technologies and systems
• Continuous updating
• Personal and technical skills required
• Current system too costly
• Pace conformance is necessity
* Insurance Systems B
Cornhill Insurance*
Implementation
• CBT Systems agreement entitles
Cornhill to 200 courses
• Course units increase 300% (CBT and
Classroom)
• Training budget remains same
• Courses accessed directly from
personal computers
* Insurance Systems B
Cornhill Insurance*
Implementation
• Audit report production
• Cost-effective and flexible
• Simple updating
* Insurance Systems B
Exercise
Divide into groups
List company training problems
• Compare to brainstorming questions
How are problems solved by CBT?
Summary
Cost effectiveness and flexibility
outweigh disadvantages
CBT is the wave of the future
• Web-based training
Bibliography
1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN:
National Petroleum News. V89n12. Nov 1997. P 40-42
2. Meagher, Michele. “Computer-based Training”. Executive: The
Management JournalOf Credit Union Professionals. V29n1. Spring
1989. P 12-14
3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”.
Training: The Magazine of Human Resources Development. Sept
1985. P C6 – C28
4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”.
Nursing Homes. v46n6 Jun 1997. P 101-102
5. Rothfeder, Jeffery. “Computer-based Training”. Forbes. V1n1 (Executive
Edge Supplement).Sept 1998. P 34
6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT
Group Shows Strong Growth As It Makes Its Impact With Big
Companies”. Informationweek. N615. Jan 27, 1997. P 140
Bibliography
7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”.
Professional Safety. V44n6 Jun 1999. P 30-33
8. Puttre, Michael. “Computer-based Training Keeps MEs Current”.
Mechanical Engineering. V116n5 May 1994. P 70-74
9. MacLeod, Marilyn. “Improving Education Through Computer-based
Training”. Nursing Management. v25n7. July 1994. P 86-88
10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”.
Personnel Administrator. v301n2. Feb 1985. P 25-35
11. Heck, William C. “Computer-based Training – The Choice Is Yours”.
Personnel Administrator. Feb 1985. P 39-46
12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive
Learning Experience”. Occupational Health & Safety. V61n12. Dec
1992. P 50,59
Slides Prepared by
Corey Smith
Overview
What is Computer-based Training?
Will Computer-based Training work for me?
How does it work?
Advantages and Disadvantages
Cornhill Insurance
Summary
What Is Computer-based
Training (CBT)
Courseware
• Specific computer software used for
instructional purposes
• CMI vs. CAI
Generic Vs. Authored
Generic CBT
• Pre-produced software focused on
specific topics
Authored CBT
• Blank notebook
Will CBT Work for Me?
Running out of space to store
training manuals?
Spending too much on distance
learning?
Training staff running low?
Is quality of training slacking?
High employee turnover?
What Do I Need?
What do my employees need to
know?
What do they need to be able to
do?
What existing knowledge do they
know prior to training?
How Does It Work?
Simulations
Interactivity
Testing
Bookmarks
Database
Customization
How Does It Work?
Simulations
• Customer-employee situations
• Military simulations
• Nuclear meltdowns
How Does It Work?
Interactivity
• Performance-based not knowledgebased
• “Driving a car”
• End of section quizzes
• Straight Shooter*
* Rothfeder, Jeffery
How Does It Work?
Testing
• Pretests evaluate existing knowledge
• Training focuses on subsequent
deficiencies
• Self-test questions throughout
program
• Post-tests
How Does It Work?
Bookmarks
• Work automatically saved
• Stop and start at will
• Return to exact position for a
refresher
How Does It Work?
Database
• Course management
– Training/retraining dates
• Progress checked
• Standard progress and result reports
– OSHA
How Does It Work?
Customization
• Generic programs can be tailored
• Video, graphics, etc., can be added at
will
Advantages
Availability
Pace conformance
Reduce training costs
Consistence
Advantages
Language flexibility
Cut classroom/storage space
Fewer staff off floor at once
Documentation
Disadvantages
High initial cost
Computer availability
Impersonal learning environment
Cornhill Insurance*
Background
• 160 IT professionals = variation of
technologies and systems
• Continuous updating
• Personal and technical skills required
• Current system too costly
• Pace conformance is necessity
* Insurance Systems B
Cornhill Insurance*
Implementation
• CBT Systems agreement entitles
Cornhill to 200 courses
• Course units increase 300% (CBT and
Classroom)
• Training budget remains same
• Courses accessed directly from
personal computers
* Insurance Systems B
Cornhill Insurance*
Implementation
• Audit report production
• Cost-effective and flexible
• Simple updating
* Insurance Systems B
Exercise
Divide into groups
List company training problems
• Compare to brainstorming questions
How are problems solved by CBT?
Summary
Cost effectiveness and flexibility
outweigh disadvantages
CBT is the wave of the future
• Web-based training
Bibliography
1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN:
National Petroleum News. V89n12. Nov 1997. P 40-42
2. Meagher, Michele. “Computer-based Training”. Executive: The
Management JournalOf Credit Union Professionals. V29n1. Spring
1989. P 12-14
3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”.
Training: The Magazine of Human Resources Development. Sept
1985. P C6 – C28
4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”.
Nursing Homes. v46n6 Jun 1997. P 101-102
5. Rothfeder, Jeffery. “Computer-based Training”. Forbes. V1n1 (Executive
Edge Supplement).Sept 1998. P 34
6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT
Group Shows Strong Growth As It Makes Its Impact With Big
Companies”. Informationweek. N615. Jan 27, 1997. P 140
Bibliography
7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”.
Professional Safety. V44n6 Jun 1999. P 30-33
8. Puttre, Michael. “Computer-based Training Keeps MEs Current”.
Mechanical Engineering. V116n5 May 1994. P 70-74
9. MacLeod, Marilyn. “Improving Education Through Computer-based
Training”. Nursing Management. v25n7. July 1994. P 86-88
10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”.
Personnel Administrator. v301n2. Feb 1985. P 25-35
11. Heck, William C. “Computer-based Training – The Choice Is Yours”.
Personnel Administrator. Feb 1985. P 39-46
12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive
Learning Experience”. Occupational Health & Safety. V61n12. Dec
1992. P 50,59