The influence of Sam`s characteristics towards Poppy`s personality development as seen in Sophie Kinsella`s I`ve Got Your Number - USD Repository

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THE INFLUENCE OF SAM’S CHARACTERISTICS
TOWARDS POPPY’S PERSONALITY DEVELOPMENT AS
SEEN IN SOPHIE KINSELLA’S I’VE GOT YOUR NUMBER

AN UNDERGRADUATE THESIS
Presented as Partial Fulfillment of the Requirements
For the Degree of Sarjana Sastra
In English Letters

By
ELISABETH MARSHA
Student Number: 104214044

ENGLISH LETTERS STUDY PROGRAMME

DEPARTMENT OF ENGLISH LETTERS
FACULTY OF LETTERS
SANATA DHARMA UNIVERSITY
YOGYAKARTA
2014

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THE INFLUENCE OF SAM’S CHARACTERISTICS TOWARDS
POPPY’S PERSONALITY DEVELOPMENT AS SEEN IN
SOPHIE KINSELLA’S I’VE GOT YOUR NUMBER

AN UNDERGRADUATE THESIS
Presented as Partial Fulfillment of the Requirements
For the Degree of Sarjana Sastra

in English Letters

By
ELISABETH MARSHA
Student Number: 104214044

ENGLISH LETTERS STUDY PROGRAMME
DEPARTMENT OF ENGLISH LETTERS
FACULTY OF LETTERS
SANATA DHARMA UNIVERSITY
YOGYAKARTA
2014

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There comes a point in your life when you realize:
Who matters,
Who never did,
Who won't anymore,
And who always will …

-Adam Lindsay Gordon -

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I proudly dedicated this thesis to
Papa
Mama
Mimi

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ACKNOWLEDGEMENTS
I thank God for His endless grace, being with me all the way and never
leaving me. I also thank all the lecturing staff of the Department of English
Letters for guiding me in for about four years. Especially for Drs. Hirmawan
Wijanarka, M. Hum., I thank him for always being patient and gives lots of
valuable suggestions for the thesis so I can improve and finish this thesis.I would
also like to thank my co-advisor Ni Luh Putu Rosiandani, S.S.,M. Hum for all
the comments so I can improve my thesis well.
My infinite gratitude goes to my beloved family. Xie xie Papa,
Marbangun Salim, for being my hero, my listener, and my life mentor. I thank
Mama, Andriana Jetty, I have been truly blessed. A very big hug and kisses to
Mimi, Lita Christiana Salim, for loving and caring me. Always.
I would like to thank my loved one, Leslie Syahputra, who has supported
me throughout the entire process and keeps me harmonious. I am very grateful
forever because of his love.
I thank my sister, Winda Lestari who has been supporting me during the
process of my thesis. Last but not least, I thank Cindy Cecilia who has always
been my mate in fighting for this thesis, and all the stories behind. Million thanks
to her.


Elisabeth Marsha

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TABLE OF CONTENTS
TITLE PAGE………………………………………………………………........
APPROVAL PAGE…………………………………………………………......
ACCEPTANCE PAGE………………………………………………………….
LEMBAR PERNYATAAN PERSETUJUAN PUBLIKASI KARYA ILMIAH...
STATEMENT OF ORIGINALITY……………………………………………
MOTTO PAGE………………………………………………………………….
DEDICATION PAGE…………………………………………………………..

ACKNOWLEDGEMENTS…………………………………………………….
TABLE OF CONTENTS………………………………………………………
ABSTRACT…………………………………………………………………….
ABSTRAK……………………………………………………………………….

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CHAPTER I: INTRODUCTION………………………………………………
A. Background of the Study……………………………………………..
B. Problem Formulation…………………………………………………

C. Objectives of the Study………………………………………………
D. Definition of Terms…………………………………………………..

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CHAPTER II: REVIEW OF LITERATURE…………………………………
A. Review of Related Studies……………………………………………
B. Review of Related Theories…………………………………………..
1. Theory of Character and Characteristics........................................
2. The Relation between Literature and Psychology ……………….
3. Theory of Personality Development...............................................
C. Theoretical Framework………………………………………………

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CHAPTER III: METHODOLOGY……………………………………………
A. Object of the Study……………………………………………………
B. Approach of the Study………………………………………………..
C. Method of the Study…………………………………………………..

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CHAPTER IV: ANALYSIS ………………………………..………………….
A. The Characteristics of Poppy Wyatt and Sam Roxton .........................
1. The Characteristics of Poppy Wyatt .........................................
2. The Characteristics of Sam Roxton ...........................................
B. Sam Roxton’s Influence toward Poppy’s Personality Development ...


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CHAPTER V: CONCLUSION…....................................................................... 41
BIBLIOGRAPHY…………................................................................................. 44
APPENDIX………………………………………………………………............ 45

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ABSTRACT

MARSHA, ELISABETH. The Influence of Sam’s Characteristics towards
Poppy’s Personality Development As Seen in Sophie Kinsella’s I’ve Got Your
Number.Yogyakarta: Department of English Letters, Faculty of Letters, Sanata
Dharma University, 2014.
The main object of this study is a novel entitled I’ve Got Your Number by
Sophie Kinsella. The main character is Poppy Wyatt. Poppy is going to marry her
fiancé, Magnus Tavish. One day, Poppy loses her precious engagement ring and
her cell phone in the same day. She does not want her future in laws, the Tavish
family to find out about it. Poppy then finds an abandoned cell phone in the trash
bin and she takes the phone. That phone actually belongs to Sam Roxton, a
businessman. Sam wants his phone back, but Poppy does not agree. Then they
make a deal, Poppy can take the phone, but she needs to forward Sam’s text
messages into his phone. Later, Poppy starts to converse with Sam and tells him
all her problems. They are getting closer and also help each other. With Sam’s
help, Poppy starts to realize several things about herself.
The writer aims to reveal how Sam Roxton’s character influences Poppy
Wyatt’s personality development in the story. This thesis has two problem
formulations. The first problem formulation is to find the characteristics of both
Poppy Wyatt and Sam Roxton. Second is to discover Sam’s influence towards
Poppy’s personality development.
The method of study of this thesis is a library research. The first step was
to read I’ve Got Your Number and found an appropriate theory to be applied in the
analysis. This analysis used psychological approach.The theory of character and
characterization applied to find out Poppy and Sam’s characteristics. Then, theory
of personality development by Elizabeth Hurlock used to discover the way Sam
influences Poppy’s personality development.
In the analysis, the writer finds Poppy was insecure, dishonest, obsequious
and also inferior before she meets Sam. After Poppy meets Sam, she becomes less
insecure, braver and also honest. Meanwhile, Sam is straightforward, honest and
indifferent. However, Sam is also kind, caring and generous to her. Poppy’s
personality development is strongly related to Sam as a significant person in her
life. Sam changes Poppy by telling her straightforwardly the truth about herself.
Sam also gives her advices and suggestions regarding to her problems. When
Poppy wants to make a decision she hears Sam’s voice inside her head. She
becomes a better person and has a better perception about herself.

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ABSTRAK

MARSHA, ELISABETH. The Influence of Sam’s Characteristics towards
Poppy’s Personality Development As Seen in Sophie Kinsella’s I’ve Got Your
Number.Yogyakarta: Program Studi Sastra Inggris, Fakultas Sastra, Universitas
Sanata Dharma, 2014.
Objek utama dari penelitian ini adalah novel berjudul I’ve Got Your
Numberoleh Sophie Kinsella. Karakter utama novel ini adalah Poppy Wyatt.
Poppy akan menikah dengan tunangannya, Magnus Tavish. Namun pada suatu
hari, Poppy kehilangan cincin tunangannya dan juga ponselnya di hari yang sama.
Dia tidak mau calon mertuanya, keluarga Tavish mengetahuinya. Lalu Poppy
menemukan ponsel yang dibuang di tempat sampah dan mengambilnya. Ponsel
itu ternyata milik seorang pengusaha bernama Sam Roxton. Sam ingin ponselnya
kembali, namun Poppy tidak setuju. Merekapun membuat kesepakatan, Poppy
dapat mengambil ponsel itu, akan tetapi dia harus mengirimkan kembali pesan
yang dikirimkan pada Sam lewat ponsel itu. Kemudian Poppy mulai
berkomunikasi dengan Sam dan menceritakan seluruh masalahnya. Mereka
menjadi semakin dekat dan saling menolong satu sama lain. Dengan bantuan Sam,
Poppy mulai menyadari beberapa hal mengenai dirinya sendiri.
Penulis bertujuan untuk mengungkapkan bagaimana karakteristik Sam
Roxton mempengaruhi perkembangan kepribadian Poppy di dalam cerita. Tesis
ini memiliki dua rumusan permasalahan. Rumusan permasalahan pertama adalah
untuk menemukan karakteristik dari kedua karakter Poppy Wyatt dan Sam
Roxton. Kedua adalah untuk menemukan pengaruh Sam terhadap perkembangan
kepribadian Poppy.
Metode penelitian ini adalah penelitian pustaka. Langkah pertama adalah
membaca novel I’ve Got Your Number dan menemukan teori yang cocok
diaplikasikan dalam penelitian. Penelitian ini mengunakan pendekatan psikologi.
Teori tokoh dan penokohan digunakan untuk mengetahui karakteristik Poppy dan
Sam. Kemudian, teori perkembangan kepribadian oleh Elizabeth Hurlock
digunakan untuk menemukan cara Sam mempengaruhi perkembangan
kepribadian Poppy.
Dalam penelitian, penulis menemukan bahwa sebelum bertemu Sam
Poppy adalah orang yang tidak percaya diri, selalu berusaha menyenangkan orang
lain dan merasa rendah diri. Setelah Poppy bertemu Sam, dia menjadi agak
percaya diri, lebih berani dan jujur. Sementara itu, Sam adalah seorang yang terus
terang, jujur dan tidak terlalu peduli pendapat orang lain. Walaupun begitu, Sam
juga baik, perhatian dan murah hati pada Poppy. Perkembangan kepribadian
Poppy memiliki hubungan kuat dengan Sam sebagai orang penting dalam hidup
Poppy. Sam mengubah Poppy dengan berterus terang padanya. Sam juga
memberikannya masukan dan saran untuk mengatasi masalahnya. Saat Poppy
akan mengambil keputusan, dia mendengar suara Sam di kepalanya. Dia pun
menjadi orang yang lebih baik dan memiliki persepsi yang lebih baik tentang
dirinya.

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CHAPTER I
INTRODUCTION

A. Background of the Study
It is such a common knowledge that literature is one of the reflection of
human’s expressions that represent the reality. It is also very close with conditions
of every day life. Basically, in real life, literature is the part of human aspects.It
consists of the feelings, relationships, and problems which are also experienced by
human being in the real life.One example of the literary works is a novel. Novel is
a kind of fictional work which becomes a branch of literature. It becomes a media
that is used for expressing any feeling related to human life. Reading a novel can
bring people to an aesthetic experience. Besides, people also can get many useful
things for life by reading a novel. People can understand the novel well and also
get the point, value, and ideas revealed in the novelrelated to the plot of the story
itself. On the other word, novel cannot be separated from our everyday life. In
short, literature and society are strongly connected. In a novel, there are characters
that have same problems as humans in everyday life. However, the study of its
characteristic cannot stand alone. It has to be related with the story as a whole
with a suitable theory.
The writer chooses a fiction novel titled I’ve Got Yout Number by Sophie
Kinsella. It was written in 2012. I’ve Got Yout Number is known as a romantic
chick lit novel. Sophie Kinsella herself is known before as Madeline Wickham.

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As Madeline Wickham, she has written so many books titled The Wedding Girl,
Swimming Pool Sunday, Cocktails for Three and more. As Sophie Kinsella, she
has written so many best seller books. One of them is a very famous novel,
Shopaholic. Shopaholic has been written in many series and also has been made
into a film. While for stand - alone novels, Sophie Kinsella has written so many
famous novels, such as Wedding Night, The Undomestic Goddess, Remember Me?
, including I’ve Got Your Number.
Kinsella came with very brilliant idea and made all readers feeling
addicted by reading this novel. In I’ve Got Your Number, Kinsella describes the
character of Poppy Wyatt, the main female character with all her lies, cheats,
steals, kindness, cheerfulness, and innocence at once which is told throughout the
entire book. Poppy is described as an honest woman with integrity and good heart.
In this story, she kept putting herself in situations where she was in over her head,
but she just lied in order to join her famous fiancée’s family and she keeps doing
that. Another side, she is also described as a rude woman. She breaks the law, she
is scatterbrained and unorganized, and she is a bit slutty. Poppy’s characteristic is
influenced by one of other characters, named Sam Roxton.
The writer wants to reveal how Sam’s characteristics have changed
Poppy’s personality for doing anything and seeing her life better. The writer sure
that Poppy’s point of view has been developed through Sam’s ideas, advises, and
opinion toward her. And here, strongly the writer wants to discuss about Sam’s
characteristics towards Poppy’s personality development.

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After reading the novel, the writer wants to know deeper about what kind
of person Poppy is. In the novel, Sophie Kinsella created Poppy as a nice and
cheerful woman who is always trying to make people like her. The story starts
with Poppy Wyatt who has been engaged with Magnus Tavish. One day Poppy
has to go to Tavish family’s house and meets the big family of Tavish. Tavish
family are very genius, smart, and famous in the academic life, and because of
that case, Poppy feels inferior and unworthy for joining Tavish family. However,
she is still trying many ways to be accepted by Tavish family.
Later in the story, Poppy meets Sam Roxton indirectly. At first they were
not close and always debating because of their different opinion about life. But
then, day by day, they become closer and be friends. They begin to be close as
friends until theyunconsciously exchanged stories. Sam begins to give his advice
to Poppy and so does Poppy. Although their friendship is actually more than a
difference of opinion. Indirectly, they feel the difference with each other’s
presence which brings another atmosphere.
This literary work is worth studying because compared to other novel, this
novel has different story and problems. The writer finds an interesting thing to be
discussed and it is rarely found in another literary works. It is an unusual
relationship between two characters who met indirectly. This is what the writer
wants to dig deeper related with whole story. The novel I’ve Got Your Number is
also simple and easy to be understood. The main point is the personality
development of Poppy Wyatt that makes the writer wants to reveal more.

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Furthermore, this thesis can be done by having strong relation with the
theory of personality development by Elizabeth Hurlock. According to Hurlock,
personality development caused by the patterning of person’s self-concept, habit,
attitude, emotional state, sentiment, and motive. Also, Hurlock states that
personality development is a stage in growth constantly changing and evoking
process within an individual (Hurlock, 1974: 7).

B. Problem Formulation
Dealing with the explanation in the background of the study, the writer
formulates two problems formulated as follows:
1. What are the characteristics of the main female character, Poppy Wyatt
and Sam Roxton?
2. How do the characteristics of Sam Roxton influence Poppy’s
personality development in Kinsella’s I’ve Got Your Number?

C. Objectives of the Study
Besides answering the problems formulated above, the aims of this study is
to identify the characterization of the two characters. The description about
Poppy’s and Sam’s characteristics is the main important things and plays an
important role in analyzing this thesis.
Firstly, the writer wants to find out about Poppy’s characteristic before and
after she meets Sam. Poppy Wyatt’s different characteristics help the writer to get

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the answers in problem formulation. The writer also finds out Sam Roxton’s
characteristics and then relates it to the second problem formulation.
Second, after knowing the characteristics of Poppy before and after she
meets Sam, this thesis tries to analyze on how Sam’s character influences Poppy’s
personality development. Here also, the writer shows pointy how Poppy’s
personality develops because of the existence of Sam Roxton and her courage to
take a decision in the end.

D. Definition of Terms
To have a clear definition about what the writer going to discuss in this
study, and avoid the misunderstanding during reading this paper, this is the
definition of terms which can guide and become the keyword in this study. Those
words are character, influence and personality development.
The first keyword is character. Character is the person presented in a
dramatic or narrative work who are interpreted by the reader as possessing
particular moral, intellectual and emotional qualities by inferences from what the
persons say and their distinctive way of saying it. (Abrams, 2009 : 42).
The second term is influence. Merriam Webster defines the term
“influence” as “the power to change or affect someone or something: the power to
cause changes without directly forcing them to happen”. Third is Personality
Development, personality development is a stage in growth constantly changing
and evoking process within an individual (Hurlock, 1974: 7).

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CHAPTER II
REVIEW OF LITERATURE

A. Review of Related Research
Sophie Kinsella has written many interesting chick-lit novels which
arebecome best sellers. I’ve Got Your Number is her standalone novel which
attracts the reader with interesting romantic story. Anwesha Mittra writes a
review about this book in a The Times of India and mentions this novel as
Sophie Kinsella’s best novel: I've Got Your Number is an interesting take on
modern day relationships and its dependence on technology. That you do not
need a heroic tale of love and loss to bring about mush is quite evident here.
And like this one, some love stories are only meant to perk you up
(timesofindia.indiatimes.com.,2014).
Another review comes from Jayne. She writes her review in
Dearauthor.com: It’s obviously taken me far too long to read one of your
books but it’s something I’ve finally corrected. And you can bet that in the
future I’ll be queuing up as soon as the new one is available. B+
(dearauthor.com.,2012)
Those reviews show that I’ve Got Your Number is a pretty decent
book with interesting and funny story. The story is very entertaining and
addictive.

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Besides those reviews, there are also two theses which also use
personality development theory in their analysis. The first related study is an
undergraduate thesis from Sanata Dharma University which also analyzes about
the influence of a character into another character personality development. The
title of the thesis is “The Influence of Jamie Sullivan on Landon Carter’s
Personality Development Seen in Nicholas Spark’s a Walk to Remember”by
Puput Trisanti Arini. In her analysis, Arinipoints Landon’s characteristics before
he meets Jamie. He is described as mischievous, disobedient, impious and
pessimistic. However, his personality starts to change after he meets Jamie
Sullivan; he becomes polite, mature, religious and optimistic. Puput also points
out Jamie Sullivan’s characteristics. Jamie is simple, religious, helpful, kind,
obedient and optimistic. The analysis shows that Landon’s relationship with Jamie
influences him to be a better person. Landon Carter’s personality becomes better
and undergoes qualitative and slow development (Arini, 2011:xi).
Another related study also shows a character influence toward another
character personality. The study uses Twilight by Stephenie Meyer as the object of
study. This analysis is conducted by Sanata Dharma University student, Ayu
Astryani. The title of her thesis is “The Influence of Edward’s Character towards
Bella’s Personality Development as Seen in Stephenie Meyer’s Twilight”. Her
study aims to find out Bella characteristics before she meets Edward and how
Edward influences her personality change.

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In her study, Astryani finds out that Bella used to be gloomy, pathetic and flat
before she meets Edward. After she and Edward become lovers she becomes
more cheerful. Edward’s existence has a big influence toward Bella’s
personality development (Astryani, 2012:xii).
This analysis also based on how another character influences the main
character’s personality development. In this case, the novel is different than
those two novels mentioned above. This analysis uses Sophie Kinsella’s I’ve
Got Your Number as the object of study. The writer finds it interesting to find
out how Poppy Wyatt’s personality develops after she starts to communicate
with Sam Roxton and accidentally become friends with him.

B. Review of Related Theories
1. Theory of Character and Characterization
It is obvious that character is the most important element in a story.
There will be no story without characters. That is why every story needs
character in order to make the story more interesting. According to Abrams,
characters are the person presented in a dramatic or narrative work who are
interpreted by the reader as possessing particular moral, intellectual and
emotional qualities by inferences from what the persons say and their
distinctive way of saying it (Abrams, 2009:42).
Characters in a literary work can remain stable or change as the plot
continues. E.M Forster in Aspects of The Novel (1927) divides characters into

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flat character and round character. Flat character is built around "a single idea
or quality" and is presented without much individualizing detail, and therefore
can be described adequately in a single phrase or sentence. The round character
is complex in temperament and motivation and is represented with subtle
particularly. In other words, flat character does not develop throughout the
story while round characters progressively develop as the plot continues.
There are several ways the author presents a character. MJ Murphy in
Understanding Unseens (1972) classifies nine ways to reveal a character’s
personality as follows:
a. Personal description
Sometimes the author mentions the characteristic of a character through
a personal description in a novel. The author can describe a person appearance
and clothes (1972:161).
b. Character as seen by another
Instead of describing a character directly, the author can describe
him/her through the eyes and opinions of another. The reader gets, as it were, a
reflected image (1972:162).
c. Speech
The author can give us an insight into the character of one of the
persons in the book through what that person says. Whenever a person say

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something or speaks with another character, it gives the reader a clue about the
characteristic of this character (1972:164).
d. Past life
The past life of the person mentioned by the author can give the reader
a clue about the past events happened in the person’s life which help to shape a
person’s character. It can be seen through the author’s direct comment,
thoughts of the person, another person or conversations (1972: 166).
e. Conversation of others
The author can also give clues to a person character through the conversations
of other people and the things they say about him (1972:167).
f. Reactions
A person’s character can also be figured by his/her reaction to various
situations and events in the story (1972:168).
g. Direct comment
Sometimes the author just point out the person’s characteristics by comment on
a person’s character directly (1972:170).

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h. Thoughts
The author can give us direct knowledge of what a person is thinking about.
The author can tell the reader what different people are thinking (1972:171).
i. Mannerism
The author can describe a person’s mannerisms, habits or idiosyncrasies which
may also tell us something about his character (1972:173).
2. The Relation between Literature and Psychology
Literature and psychology are different in many ways. Literature is a part
of art which is in the form of any written work. However, psychology is a
scientific study of mental functions and behaviors. In other words, psychology
studies how humans mind works. Despite the difference between those two,
psychological approach also can be used to analyze a literary work.
The application of psychological approach to literary works can be applied
in different ways. It can analyze the author psychological elements, the
psychological analysis to the influence of a literary work towards the reader
and the last is the psychological analysis to the intrinsic elements of a literary
work. Every literary works has characters which usually represents real person
in reality. Most characters have emotions, motives, and experience personality
change throughout the story. The main object of this thesis which is I’ve Got
Your Number novel also has a lifelike character that is similar to real human
being. The aim of this analysis is to reveal the influence of one character which
results on another character personality development. Personality deals with

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human psyche, therefore it is necessary to use psychological approach to
analyze this literary work. Specifically, this thesis uses the theory of
personality development by Elizabeth Hurlock which is explained in the next
part.

3. Theory of Personality Development
Personality is the most important element in a person which determines
the way a person behaves, feels and thinks. It is clear that every person has
different personality. Hurlock mentions that every person has different
personality patterns. Personality pattern is composed of traits, or specific
qualifies of behavior, which characterize the individual’s unique adjustment to
life as shown in his behavior and thoughts (Hurlock, 1974:19).
A person’s personality pattern is not inherited since birth. It is formed
as a person experiences many things in his/her life throughout the learning
during the course of prolonged social relationship with other people. Hurlock
points out three major factors which determine the development of someone
personality pattern:
Three major factors are at work in determining the development of the
personality pattern: first, the individual’s hereditary endowment;
second, early experiences within the family; and third, important events
in later life outside the home environment (Hurlock, 1974:19)

Hereditary is the first factor which influences someone’s personality patterns.
There are some features which are inherited since we were born. However, the
interaction between a people with his/her family also plays a big role in

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determining someone’s personality. Family is the persons we are getting to
know at the first time. A little child usually learns lot of things from their
parents before they are ready to live in the society. Then, a person should get to
know people besides his/her family. It makes the experiences of the life in the
society as the last major factors in determining someone’s personality pattern
development.
A person usually is not satisfied with his/her personality. They usually
have a desire to change or improve it. The dissatisfaction often occurs when
other people does not like their personality. In order to be accepted by others,
they try to become a person everyone desired them to be. People also feel the
urge to change when they feel that their personality has brought disadvantage
into their live. There are three characteristics of change in personality. The first
is some changes are better, some are worst. Second, some are quantitative and
some are qualitative and third, some occur slowly and some rapidly (Hurlock,
1974: 120).
Personality changes require efforts from the person itself. Usually they
are the result of multiple revisions in the thoughts and feelings related to the
person’s concept of self (Hurlock,1974:124). There are certain conditions
which are responsible for personality change, these are reported to be most
important, there are physical changes, environment, significant people, social
pressure change, role changes, strong motivation, changes in the self concept
and psychotherapy. In a normal person, there are usually several causes of
personality changes. These causes may or may not be interrelated (Hurlock,

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1974: 124). It means that every person has different causes of personality
changes. In other words, some conditions are not related to a person’s
personality change. For example, not every person needs psychotherapy in
order to change his/her personality. Some people can do it their selves without
a professional help. There are some conditions which are related to this thesis:

a. Significant people
For some people, personality changes are influenced by the change of
significant people in their life. That person could be a part of family, friends,
lover or spouse. It depends on how much the significant person’s attitude,
values, etc differs from the individual.

b. Strong Motivation
When the motivation to improve the personality pattern is strong enough,
changes can be effected. Most people are motivated to change their traits which
they believe will improve their social relationship and social acceptance.

c. Changes in self concept
Self concept is the core of personality patterns. It determines the kind of
adjustment a person will make. A change of the whole self concept can change
the entire personality pattern of a person. In order to change the self concept a
person must be willing to see his/her true self not as he/she would like to be or
what others expects him/her to be.

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C. Theoretical Framework
Firstly, the writer needs to find out Poppy Wyatt’s characteristics before
and after she meets Sam Roxton and also Sam Roxton’s characteristics, which
is presented in the novel by using the theory of character and characterization.
The writer also uses Murphy’s method to identify a character. In this novel,
Poppy and Sam’s characteristic can be seen through her thoughts, speech and
character as seen by another. After that, the writer uses Elizabeth Hurlock’s
theory of personality development. Then, the writer relates her personality
development to significant people in her life which is Sam Roxton. The writer
wants to show how Poppy’s personality development influenced by Sam
Roxton and also the way Sam helps Poppy to have a better perception about
herself.

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CHAPTER III
METHODOLOGY

A. Object of Study
The object of this study is one of Sophie Kinsella’s best seller
novels,I’ve Got Your Number. It was published on 14th February 2012 and
consists of 433 pages. The genre of this novel is Chick – lit which mostly
enjoyable by young female readers. This novel begins when Poppy Wyatt, a
young woman loses her precious engagement ring. It has been in her fiancé,
Magnus Tavish’s family for three generations. Magnus parents will come to
see her and she is dying to find her lost ring.
The story starts to get interesting when she loses her phone which
number she has given to many people in case they find her ring. Luckily, she
finds an abandoned phone in the trash. She plans to use that phone until she
finds her ring. This turns into a twist of fate when the phone owner,
businessman Sam Roxton wants his phone back. Poppy does not agree
because she wants to borrow the phone until she gets the ring. This triggers
Poppy and Sam’s interesting relationship.
B. Approach of the Study
The writer applies psychological approach to this study. This study is
related to the main character’s personality development which is influenced

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by another character. Literature and psychology are two different things.
However, psychological approach can be used to analyze a literary work:
Psychological relates to a discussion of a state of mind out of which
literary creation crises. It comes onto a criticism in two ways, in the
investigation of the act of creation and in psychological study of the
authors to show that the relation between their attitudes and states of
mind and the special quality of work. Psychological approach can be
used to interpret a work of literature such as behavior of the characters
in a novel or play by applying psychological theories (Daiches, 1981:
329-344).

Literary criticism can be used in two ways. First is to analyze the relation
between the literary work and the author’s state of mind. Another way is to
analyze the literary work itself without including the author’s psychological
element. It also can be used to analyze the character in the literary work and
the psychological conflicts of the character.
In this study, the writer uses psychological approach to analyze the
main character, Poppy Wyattpersonality development in the novel. The
personality development theory applies to find out Sam Roxton’s influence in
Poppy’s personality development.

C. Method of the Study
This study uses library research as the method of study. The main
source of this study is a copy of I’ve Got Your Number novel by Sophie
Kinsella. There are some books which are used as primary references. There

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are Glossary of Literary Terms by M.H Abrams, Understanding Unseens by
M.J Murphy and Elizabeth Hurlock’s Personality Development.
The first step was to read I’ve Got Your Number and found an
appropriate theory to be applied in the analysis. Then the writer also found
books which can be used as references. Then, the writer applied the theory of
character and characterization to find out Poppy Wyatt’s characteristics
before and after she meets Sam Roxton and also Sam Roxton’s
characteristics. After that, the writer applied the theory of personality
development to analyze Poppy Wyatt’s personality development after she
meets Sam Roxton. Finally, the writer drew a conclusion of this study in the
last chapter of this study.

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CHAPTER IV
ANALYSIS

A. The Characteristics of Poppy Wyatt and Sam Roxton
Every novel has interesting character which gives contribution to the
storyline. Of course the character has to fit the theme and genre of the novel.In
this chapter, the writer analyzes the characteristics of two important characters
in I’ve Your Numberby Sophie Kinsella which is Poppy Wyatt and Sam
Roxton. Poppy Wyatt is the main protagonist in I’ve Your Number. The reader
can see that the novel is based on Poppy‟s point of view. Poppy is an ordinary
woman which does silly things to save herself in certain situation. Later, she
accidentally meets Sam Roxton, a serious businessman who has different
personality with her. Sam Roxton‟s presence in Poppy‟s life brings lots of
changes in her life and also develops her personality. In this analysis, the
writer divides two parts of Poppy and Sam‟s characteristics. There are
Poppy‟s characteristics before and after she meets Sam and second is Sam
Roxton‟s characteristics. The purpose is to show readers that Sam‟s influence
helps Poppy to make a decision and be a better person.
1. The Characteristics of Poppy Wyatt
This part of analysis is about the characteristics of Poppy Wyatt, the main
protagonist. She is nice, cheerful, kind but also insecure and dishonest.She has
some problems with her inferiority which is related to her fiancé, Magnus

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Tavish‟s family. Furthermore, her personality starts to develop under Sam
Roxton‟s influence. Therefore, this part divides the analysis of Poppy‟s
personality into two parts. The first part is Poppy‟s characteristics before she
meets Sam and the second is her characteristics after she meets Sam.
a. Poppy’s Characteristics before She Meets Sam
This novel starts when Poppy loses her engagement ring. The ring was
given to her by Magnus Tavish her fiancé. The ring is inherited for three
generations of Tavish family. They are academicians. Magnus‟ parents,
Anthony and Wanda are professors. Magnus is also well educated. Poppy feels
inferior because she thinks that she is not as smart and educated as the Tavish
family.
Anthony write books, Wanda writes books, Magnus writes books and his
elder brother Conrad writes books. Even Conrad‟s wife Margot writes
books.
Which is great. I mean, it‟s a wonderful thing, all these genius
intellectuals in one family. But it does make you feel just the teensiest,
weensiest bit inadequate.
Don‟t get me wrong, I think I‟m pretty intelligent. You know for a
normal person who went to school and college and got a job and
everything. But these aren‟t normal people; they‟re in a different league.
They have super-brains. They‟re academic versions of The Incredibles
(Kinsella, 2012: 35-36).
Poppy thinks that the Tavish family is more superior than she is. She
refers to them as people in different league who is different than normal
people. She always compares herself and thinks lowly of herself. She is
certainthat Magnus‟ parents do not really like her. Anthony is so sarcastic and
Wanda always asks Poppy‟s point of view about feminism. Poppy has a degree

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in physiotherapy. For Poppy, the degree is not good enough to impress her
future in-laws.
Anthony looked up over his half-moon glasses, with those bright, cold
eyes of his and said, „A degree in physiotherapy. How amusing.‟ I felt
instantly crushed. I didn‟t know what to say. In fact, I was so flustered I
left the room to go to the loo.
After that, of course, I froze. Those three days were sheer misery. The
more intellectual the conversation became, the more tongue tied-tied and
awkward I was. My second-worst moment: pronouncing „Proust‟ wrong
and everyone exchanging looks.
Then at the end, he looked over at me and enquired, „Do they not teach
anatomy at physiotherapy school, Poppy?‟ and I was just mortified
(Kinsella, 2012: 36-37)
Anthony Tavish refers to Poppy‟s degree as “amusing” which makes Poppy
feels more insecure and inferior. In Poppy‟s perspective, Anthony Tavish
makes fun of her because she is only a physiotherapist. She never writes any
books like the Tavish family does. The Tavish family always talks about
academics stuff and Poppy does not really understand what they are talking
about. Magnus says that Anthony was joking about the “amusing” degree, but
Poppy thinks that it was not a joke. She feels like the Tavish family
isunderestimating her because she is not smart enough.
Poppy feels humiliated and inferior, but she never tells the Tavish
family how she really feels about them. She just tries to fit in and hides her true
feelings.Poppy also has a wedding planner named Lucinda. Actually, Poppy
does not really want her to plan her wedding, but Lucinda is the old friend of
Tavish family. Lucinda stresses her out, she makes the wedding plan seems
more complicated.

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In fact I don‟t know why I bothered to have a wedding planner. But I
only ever think that thought to myself very quietly, because Lucinda is an
old family friend of the Tavishes and every time I mention her Magnus
says, „Are you two getting along?‟ in raised, hopeful tones, like we‟re
two endangered pandas who have to make a baby.
It‟s not that I don‟t like Lucinda. It‟s just that she stresses me out. She
sends me all these bulletins by text the whole time, of what she‟s doing
and where, and keeps telling me what an effort she‟s making on my
behalf, like the sourcing of the napkins, which was the hugest saga and
took her for ever and three trips to a fabric warehouse in Walthamstow
(Kinsella,2012: 72).

When it comes to the Tavish family, Poppy always feels inferior.
Lucinda is the old friend of the Tavish family and Poppy just cannot refuse her
as the wedding planner even though she does not like it. As a wedding planner,
Lucinda is pretty bossy and she makes Poppy do most her works but Poppy
keeps doing it anyway.
When Poppy loses the engagement ring, she is afraid that Magnus‟s
parents will underestimate her more. She does not want them to know her as a
girl who loses the family heirloom ring. Poppy does not have any solution than
lying to them. She pretends that she burned her hand, so they will not ask why
she does not wear that ring.
My legs are shaking as I ring the bell. Actually shaking. I feel like the
scarecrow in The Wizard of Oz. Any minute I‟ll collapse on the path and
Wanda will torch me for losing the ring. Stop, Poppy. It‟s fine. No one
will suspect anything. My story is, I burned my hand. That‟s my story
(Kinsella, 2012:37-38).

Poppy chooses to lie than tell them the truth about the ring. She is afraid
that they will be angry at her and thinks she is irresponsible. Luckily, Magnus
parents‟ plane was diverted, so she does not have to see them in few days,

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Poppy pretends she is disappointed about that. Poppy says to Magnus that she
is looking forward to see his parents. That means Poppy does not even tell her
fiancé about her inferiority feeling.
The truth is that Magnus‟ parents do not know that Magnus is going to
marry Poppy. Magnus also lies to Poppy. Previously Magnus said that his
parents were excited to have Poppy as their daughter in law. This makes Poppy
more anxious and insecure about herself. She starts to make a speculation on
why Magnus have not told his parents about the wedding. Poppy always thinks
that Anthony and Wanda hate her.
I knew it. The professors don‟t think I‟m good enough. I‟m like that girl
in the opera who relinquishes her lover because she‟s too unsuitable
and then gets TB and dies and good thing too, since she was so inferior
and stupid. She probably couldn‟t pronounce „Proust‟ either (Kinsella,
2012:43-44).
Poppy uses the word unsuitable, inferior and stupid to describe herself which
show her self-concept. Poppy cannot see her own worth and always
underestimate herself. Poppy keeps on trying impress Tavish family even
though it means that she should lie and cheat all the time.
In the moment Magnus‟ parents arrive, Poppy just keeps lying about the
ring. In that moment, Poppy has not meet Sam directly, so she asks Sam from
the phone to help her play scrabble which is a word forming game. Poppy tries
harder and harder to impress the Tavish family.
I lower my voice, glancing at the door. „We‟re playing scrabble. It‟s a
nightmare.‟
„Scrabble?‟ He sounds surprised. „Scrabble‟s great.‟
„Not when you‟re playing with a family of geniuses, it‟s not. They all put
words like “iridiums”. And I put “pig”.
Sam bursts into laughter

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„Glad it‟s so funny,‟ I say morosely.
„OK, come on.‟ He stops laughing.‟ I owe you one. Tell me your letters.
I‟ll give you a good word.‟ (Kinsella, 2012: 107).
Poppy cannot play scrabble good enough and she is afraid the Tavish
family will underestimate her again. Sam‟s help is really useful for her. It
makes Poppy wins the scrabble and she is happy because she can beat the
Tavish family‟s score. It gains her confidence, but also makes her feels bad
because she is actually cheating.
Actually Poppy is a nice, cheerful and caring person, but she always
tries to please other people. She wants people to like her even though it means
that she is not being herself anymore. Her inferiority can be seen throughout
the story. Her thoughts show she is always insecure when she is around the
Tavish family.She feels uncomfortable when she hangs out with the Tavish
family and she does not think that she needs Lucinda as her wedding planner.
Another side, she always hides her true feelings with her lies and pretends that
she is comfortable in order to please others and join them.

b. Poppy’s Characteristics after She Meets Sam
Poppy meets Sam directly when Sam offers Poppy to make a fake
engagement ring so Poppy will return his phone. Previously, they only
communicate from phone by texting and calling. Sam asks Poppy to forward
his messages, but Poppy cannot stand to read those messages.Poppy feels safe
to tell her problems to Sam because Sam does not know people she knows.

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Poppy starts to change after she meets Sam face to face in the
restaurant. There, Sam gives Poppy lots of advices and makes her realize what
she had been missing. At first, Poppy does not want to admit that she feels
inferior and always tries to please people. Actually, Poppy embarrassed
because everything Sam said is actually true.
„I know this is none of my business. I haven‟t been married. I haven‟t met
your fiancé. I don‟t know the situation.‟
As he speaks, blood creeps into my face. I don‟t know why.
„No‟, I say. „You don‟t. So-„
He presses on without listening to me.
But it seems to me you can‟t – you shouldn’t – go into a marriage feeling
inferior in any way.‟
For a moment I‟m too stunned to respond. I‟m groping for the right
reaction. Shout? Slap him? Storm out?
„OK, listen,‟ I manage at last. My throat is tight, but I‟m trying to sound
poised. „First of all, you don’t know me, like you said. Second of all, I
don’t feel inferior –„(Kinsella, 2012:233)
Even though she does not want to admit it, Sam knows how Poppy feels
about herself. Sam points out Poppy‟s value and she does not need to feel
inferior to anyone else. Sam says to Poppy that she is also great because she
helps lots of people as a physiotherapist and she does need to be genius like the
Tavish family. Poppy is successful, kind, helpful and also an attractive woman
for Sam. Poppy just needs to be herself and starts to help herself instead of
helping others. Finally,Poppy realizes that Sam was right about her.
After that, Poppy becomes more expressive and dares to express her
feelings to others. Poppy can show how angry she is when she finds out that
Lucinda is the one who steals her engagement ring. Lucinda also cheats with
Magnus. Poppy comes to Lucinda‟s flat and directly accuses her for stealing
the ring.

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„You took my ring!‟ As the words burst out, I can feel my cheeks
turning pink, to add to