SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

PT BANK MANDIRI PERSERO Tbk. AND SUBSIDIARIES NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 31 DECEMBER 2011 AND 2010 Expressed in millions of Rupiah, unless otherwise stated Appendix 515 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES continued

b. Changes in accounting policies in current year continued

b.ii. IFAS No. 10, “Customer Loyalty Program” Customer loyalty program are used by entities to provide customers with incentives to buy their goods or services. If a customer buys goods or services, the entity grants the customer award credits often described as ‘points’. The customer can redeem the award credits for awards such as free or discounted goods or services. This Interpretation applies to customer loyalty award credits that: • an entity grants to its customers as part of a sales transaction, i.e. a sale of goods, rendering of services or use by a customer of entity assets; and • subject to meeting any further qualifying conditions, the customers can redeem in the future for free or discounted goods or services. At end of reporting period, loyalty award are recognised as expenses based on its fair value. Prior to 1 January 2011, cost related to customer loyalty program is recognized on cash basis. b.iii. SFAS 5 Revised 2009, “Operating Segments” Starting 1 January 2011, the Group presents operating segment based on the Group’s internal report that presented to the chief operating decision-maker in accordance with SFAS 5 Revised 2009. The chief operating decision-maker is Board of Directors. Prior to 1 January 2011, the Group disclosed the operating segment based on nature of business that consists of: banking, sharia banking, securities, insurance, financing, remittances and others. The comparative information has been restated to comply with the standard refer to Note 52. b.iv. SFAS 25 Revised 2009 – “Accounting Policies, Changes in Accounting Estimates and Errors” Allowance for impairment losses on financial guarantee contracts and commitments Starting from 1 January 2011, the Bank determines allowance for possible losses on financial guarantee contracts with credit risk and commitments at the higher of unamortised amount carrying amount and the present value of any expected payment when a payment under the guarantee has become probable or allowance for impairment losses calculated based on historical loss data for collective impairment assessment. Prior to 1 January 2011, the Bank assess the allowance for possible losses on guarantee contracts with credit risk and commitments based on Bank Indonesia Regulation No. 72PBI2005 dated 20 January 2005 and in accordance with Letter from Bank Indonesia No. 12516DPNPIDPnP dated 21 September 2010. PT BANK MANDIRI PERSERO Tbk. AND SUBSIDIARIES NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 31 DECEMBER 2011 AND 2010 Expressed in millions of Rupiah, unless otherwise stated Appendix 516 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES continued

b. Changes in accounting policies in current year continued

b.iv. SFAS 25 Revised 2009 – “Accounting Policies, Changes in Accounting Estimates and Errors” continued Allowance for impairment losses on financial guarantee contracts and commitments continued Determination of allowance for impairment losses on financial guarantee contracts with credit risk and commitments are classified into five categories with the minimum percentage of allowance for impairment losses as follows: Minimum percentage of allowance Classification for impairment losses Pass 1 Special mention 5 Substandard 15 Doubtful 50 Loss 100 The above percentages are applied to commitments and contingencies unused committed loan facilities, letter of credits and bank guarantee, less collateral value, except for commitments and contingencies categorised as pass, where the rates are applied directly to the outstanding balance of commitment and contingencies. Allowance for impairment losses on non-earning assets Starting from 1 January 2011, the Bank determines allowance for possible losses on foreclosed assets and abandoned properties at the lower of the carrying amount and fair value less costs to sell. Prior 1 January 2011, the determination of allowance for impairment losses on foreclosed assets and abandoned properties was calculated by the bank in accordance with Bank Indonesia regulation as follows: Period Current Up to 1 year Substandard More than 1 year up to 3 years Doubtful More than 3 years up to 5 years Loss More than 5 years Starting from 1 January 2011, the Bank determines allowance for impairment losses on inter- office accounts and suspense accounts at the lower of carrying amount and recoverable amount.