Pengaruh Faktor Lingkungan, Organisasi, dan Individual Terhadap Stres Kerja dan Kinerja Karyawan Bagian Marketing Pada PT. Bank Mandiri Area Imam Bonjol Medan

ABSTRAK
Pengaruh Faktor Lingkungan, Organisasi, dan Individual Terhadap Stres
Kerja dan Kinerja Karyawan Bagian Marketing pada PT. Bank Mandiri
(Persero) Tbk Area Imam Bonjol Medan.
Penelitian ini bertujuan untuk mengetahui pengaruh faktor lingkungan,
organisasi dan individual terhadap Stres kerja, pengaruh stress kerja terhadap
kinerja karyawan, serta pengaruh faktor lingkungan, organisasi dan individual
terhadap kinerja karyawan bagian marketing di PT Bank Mandiri cabang Imam
Bonjol Medan. Metode penelitian yang digunakan yaitu penelitian asosiatif.
Penelitian asosiatif merupakan suatu jenis penelitian yang memiliki variable
ganda, objek ganda, dan pola pengaruh.Dalam penelitian ini terdiri atas lima
variabel yaitu: Faktor Lingkungan(X1), Faktor Organisasi (X2), Faktor
Individual(X3), Stres Kerja (Z), dan Kinerja Karyawan (Y). Sedangkan objek
penelitian terdiri atas satu objek yaitu karyawan marketing PT. Bank Mandiri
cabang Imam Bonjol Medan. Hasil Penelitiannya faktor lingkungan, organisasi,
dan individual berpengaruh positif terhadap stress kerja. Stres kerja berpengaruh
positif terhadap kinerja karyawan. Faktor lingkungan, organisasi, dan individual
berpengaruh positif terhadap kinerja karyawan.
Kata Kunci: Faktor Lingkungan, Organisasi, Individual, Stres Kerja dan
Kinerja Karyawan

9
Universitas Sumatera Utara

ABSTRACT

Influence of Environmental Factors, Organizational and Individual Working
Against Stress and Employee Performance Marketing Division at PT. Bank
Mandiri (Persero) Tbk Area Imam Bonjol Medan. Under the guidance of Prof.
Dr. Prihatin Lumbanraja, Msi, Chairman of the Department of Studies
Program Dr. Endang Sulistya Rini, SE, Msi and Lecturer Examiners Dr. Sitti
Raha Agoes Salim, SE, Msc.
This study aims to determine the influence of environmental factors, organizations
and individuals to work stress, the effect of work stress on employee performance,
as well as the influence of environmental factors, organizations and individuals
on employee performance of marketing at PT Bank Mandiri branch Imam Bonjol
Medan. The method used is research asosiatif.Penelitian associative is a type of
research that has multiple variables, multiple objects and patterns. This study
consisted of five variables: Environmental Factors (X1), Organizational factors
(X2), Individual Factors ( X3), Job Stress (Z), and employee performance (Y).
While the research object consists of one object, namely the employees of

marketing PT. Bank Mandiri branch Imam Bonjol Medan. His research results
are where R1 = 0.563 which means that the variable environmental factors,
organizations, and individuals have a strong enough relationship with the stress
of work which means that the variable job stress has a strong relationship with
the employee's performance which means that the variable environmental factors,
organizations, and individuals have a strong enough relationship with the
employee's performance.
Keywords: Environmental Factors, Organization, Individual, Work Stress and
Employee Performance

10
Universitas Sumatera Utara