Contoh Tesis Program Magister Manajemen DAFTAR PUSTAKA

DAFTAR PUSTAKA

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 Kotler,

Phillip,

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Manajemen

Pemasaran

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 Lovelock, Christopher, H., 1991, Service Marketing, Second Ed,
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Hall International Inc., USA.
 Lovelock, Christopher, H, 2001, Service Marketing, Fourth Ed, Prentice
Hall International Inc., USA.
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Service Marketing and Management, Prentice Hall International Inc.,
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