Pengaruh Kualitas Sistem Informasi, Perceived Usefulness dan Kualitas Informasi terhadap Kepuasaan Pengguna Akhir Software Akuntansi (Studi Empiris pada PT. BPD Sumut Medan)
LAMPIRAN
Lampiran1. Kuesioner Penelitian
KUESIONER PENELITIAN
Petunjuk: berilah tandasilangatau lingkaran pada jawabanyangandapilih.
Keterangan:
I.
STS
: Sangat Tidak Setuju
TS
: Tidak Setuju
S
: Setuju
SS
: Sangat Setuju
SSS
: Sangat Sangat Setuju
KUALITAS SISTEMINFORMASI
Pertanyaan di bawah ini berkaitan dengan persepsi Saudara/I terhadap
sisteminformasi yangdigunakandalamperusahaantempatSaudara/i
Mohon
pilih
bekerja.
dan Beri tanda check list atau centang (√) nomor
yang
Saudara/i anggap paling tepat mencerminkanpersepsiSaudara/i.
No.
Pertanyaan
1.
Sistem informasi yang saya gunakan
mampu
meningkatkan
kapasitas
pemrosesandatasecarasignifikan.
Sisteminformasitesebutdapatdijalankan
padakomputerlainselainkomputeryang
digunakan saat ini.
Sisteminformasitersebutdapatdigunakan
dalam lingkungan organisasi lain tanpa
harus banyak modifikasilagi.
Sisteminformasitersebutmemilikisistem
securitysehinggapemakaiyang tidak berhak,
tidak dapat mengakses datayang terdapat
didadalamnya.
2.
3.
4.
STS
1
TS
2
S
3
SS
4
SSS
5
68
Universitas Sumatera Utara
No.
5.
6.
7.
8.
9.
10.
11.
II.
Pertanyaan
STS
1
TS
2
S
3
SS
4
SSS
5
Tersedia fasilitas untuk mengoreksi data
(fungsi help) pada software akuntasi
tersebut.
Kesalahan (error) yang terjadi mudah
dikoreksidandiidentifikasidalamsoftware
tersebut.
Setiapbagiandarisitemmemuatinformasi
yang cukup untuk membantu saya
memahami fungsi dari bagian tersebut.
Meskipun pemakai telah lama tidak
menggunakan sistem informasi tersebut,
akan mudah untuk menggunakannyalagi.
Sisteminformasitersebutmudahdipelajari
oleh orang yang baru pertama kali
menggunakannya.
Sisteminformasitersebutdapatdigunakan
untuk
berbagai
perusahaan
yang
karakteristiknyaberbeda.
Sistem informasi tersebut memiliki
kecepatanaksesyangoptimal.
KUALITASINFORMASI
Pertanyaan di bawah ini berkaitan dengan persepsi Saudara/i terhadap
informasiyang
dihasilkansisteminformasiyang
digunakandalamperusahaan
tempatSaudara/ibekerja.Mohonpilih dan Beri tanda check list atau centang (√)
nomoryang Saudara/ianggap palingtepat mencerminkan persepsi Saudara/i.
No.
1.
2.
3.
4.
5.
Pertanyaan
STS
1
TS
2
S
3
SS
4
SSS
5
Informasiyangdihasilkansisteminformasi
tersebutakurat.
Informasiyangdihasilkansisteminformasi
tersebut dapat dipercaya.
Informasiyangdihasilkansisteminformasi
tersebuttepat waktu.
Informasiyangdihasilkansisteminformasi
tersebutrelevan.
Informasiyangdihasilkansisteminformasi
tersebut mudah dipahami.
69
Universitas Sumatera Utara
6.
Informasiyangdihasilkansisteminformasi
tersebutbersifat detail dan benar.
III. DAMPAK PENGGUNAAN SOFTWARE AKUNTANSI
Pertanyaan/pernyataan dibawah ini berkaitan dengan persepsi saudara/i men
genai dampak penggunaan software akuntansi yang digunakan dalam perusahaan
tempat Saudara/I bekerja. Mohon pilih dan Beri tanda check list atau centang (√)
nomor yang Saudara/i anggap paling tepat mencerminkan persepsi Saudara/i
terhadap dampak dari penggunaan software akuntansi di perusahaan Saudara/i.
No.
Pertanyaan
1.
Software akuntansi yang digunakan,
membantu saya menyelesaikan tugas dengan
lebih cepat.
Penggunaan software akuntansi dapat
meningkatkan kinerja saya.
Software akuntansi yang digunakan mampu
meningkatkan produktivitas kerja saya.
Software akuntansi yang digunakan mampu
meningkatkan efektivitas tugas saya.
Penggunaan
software
akuntansi
mempermudah saya dalam menyelesaikan
pekerjaan
Secara keseluruhan, software akuntansi yang
digunakan bermanfaat dalam pekerjaan saya.
2.
3.
4.
5.
6.
STS
1
TS
2
S
3
SS
4
SSS
5
70
Universitas Sumatera Utara
IV. KEPUASANPENGGUNA SISTEMINFORMASI
Pertanyaandibawah
iniberkaitan
denganseberapatingkatkepuasan
Saudara/i dalam menggunakan sistem informasi untuk melaksanakan tugas di
perusahaan tempat Saudara/ibekerja. Mohonpilih dan lingkarinomoryang
Saudara/i anggappalingtepat mencerminkan persepsi Saudara/i.
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Pertanyaan
STS
1
TS
2
S
3
SS
4
SSS
5
Sisteminformasiyangdigunakanmampu
memberikan informasi seperti yang saya
butuhkan.
Isiinformasiyangdihasilkanolehsistem
informasi yang digunakan memang saya
butuhkan.
Sistem informasi yang digunakan
menghasilkan laporan yang tepat seperti
yangsayabutuhkan.
Sistem informasi yang digunakan
menghasilkaninformasiyang cukup.
Sistem nformasi yang digunakan bersifat
akurat (program/sistemnya).
Sayamerasapuasdengantingkatakurasi
sistem informasiyangdigunakan.
Sisteminformasiyangdigunakanmampu
memberikan informasi sesuai dengan
formatyangdibutuhkan.
Sisteminformasiyangdigunakanmampu
menghasilkan informasi yang dapat
dipahami denganjelas.
Sistem informasi yang saya gunakan
bersifat user friendly.
Sistem informasi tersebut mudah
digunakan.
Saya dapat memperoleh informasi yang
sayabutuhkan tepat waktu.
Sisteminformasiyangdigunakanmampu
menghasilkan informasi yang bersifat
mutakhir/ up to date.
71
Universitas Sumatera Utara
Lampiran 2. Lembar Penelitian
72
Universitas Sumatera Utara
73
Universitas Sumatera Utara
Lampiran 3. Data Mentah
1. Variabel Kualitas SistemInformasi (X1)
Pertanyaan
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
4
3
4
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
3
3
3
4
4
4
4
4
4
4
4
4
4
3
4
1
4
4
4
4
4
4
5
4
4
4
4
4
4
4
4
4
4
4
3
4
4
5
4
3
3
3
3
1
3
4
4
4
4
4
4
4
3
4
4
4
4
3
4
3
3
3
4
3
4
4
4
4
4
3
5
2
5
4
4
3
5
5
4
4
4
4
5
3
4
4
4
4
5
5
5
4
4
4
5
5
3
5
4
5
5
4
4
5
5
3
5
4
5
5
5
5
5
4
4
4
5
5
4
4
4
5
5
4
3
4
3
4
4
5
5
3
3
4
3
3
5
4
4
4
4
4
3
3
3
4
4
4
4
4
4
4
4
5
5
4
3
2
4
4
3
3
4
4
4
3
3
4
4
4
4
3
3
3
3
4
3
3
3
3
3
3
3
3
4
4
4
3
4
3
3
3
4
4
4
4
2
3
4
4
3
3
4
3
3
3
3
3
4
4
4
4
4
3
3
3
4
3
4
3
4
4
4
4
4
3
1
3
4
4
4
3
3
4
3
3
3
3
3
3
3
2
3
3
4
4
4
4
1
0
1
Total
1
3
3
3
3
4
3
3
3
4
3
4
3
3
3
3
3
3
3
3
3
4
4
3
3
3
4
4
4
3
3
3
3
3
3
3
4
3
3
4
4
4
4
3
3
3
4
3
3
3
3
4
3
3
3
3
4
4
4
4
3
42
39
42
35
41
40
41
34
41
42
45
44
42
40
41
39
38
40
40
39
43
41
39
38
40
41
43
44
40
40
74
Universitas Sumatera Utara
31
32
33
34
35
36
37
38
39
40
41
42
4
4
4
4
2
4
4
4
4
4
3
4
4
3
4
4
4
5
5
4
4
4
3
4
4
2
2
4
2
3
3
4
4
4
4
1
2
2
3
2
4
4
4
4
5
5
4
4
3
2
4
2
4
5
5
4
4
4
4
4
2
4
2
4
2
4
4
3
4
4
3
3
2
4
2
3
3
4
4
4
3
3
4
3
2
3
3
3
3
4
4
4
4
4
3
4
2
3
3
2
3
3
4
4
4
3
3
3
4
4
3
2
3
3
4
3
4
4
2
3
3
3
4
3
4
3
3
3
4
4
2
3
32
34
34
33
34
42
44
41
44
43
35
36
2. Variabel Kualitas Informasi (X2)
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
1
4
4
4
4
3
4
4
4
4
3
4
4
4
4
4
4
4
3
4
2
4
3
3
4
3
3
4
4
4
3
4
3
3
3
4
4
4
4
3
Pertanyaan
3
4
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
3
4
4
3
3
4
4
4
4
4
3
4
3
4
4
4
4
4
4
5
3
3
4
4
3
4
3
4
3
3
3
3
3
4
3
4
4
3
3
6
3
4
4
4
3
4
3
3
3
4
4
3
4
4
4
3
4
4
4
Total
20
21
23
24
20
23
22
23
22
20
23
19
22
23
22
22
24
22
22
75
Universitas Sumatera Utara
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
4
4
4
3
4
4
4
3
4
4
3
4
4
4
4
4
4
3
4
4
4
4
4
3
3
3
3
3
3
3
3
4
4
3
3
3
3
3
3
3
3
4
3
3
3
3
4
4
4
3
4
4
4
3
4
4
3
3
3
3
4
4
4
3
4
4
4
3
4
3
3
3
3
4
3
3
3
3
3
4
3
3
3
4
3
3
3
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
4
3
4
3
4
3
3
3
4
3
4
4
3
4
3
3
4
3
4
4
3
3
4
5
4
4
4
4
4
4
4
3
6
3
3
3
3
3
4
3
3
21
20
21
18
22
20
20
18
22
21
20
20
19
20
21
20
21
18
23
21
20
19
21
3. Variabel Perceived Usefulness (I)
No.
1
2
3
4
5
6
7
8
1
3
4
4
4
5
4
3
3
2
3
3
4
4
4
4
4
3
Pertanyaan
3
4
3
3
3
4
4
3
4
4
4
3
4
4
3
2
3
3
Total
19
21
22
23
23
24
19
18
76
Universitas Sumatera Utara
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
4
4
4
4
3
4
2
4
4
4
4
4
3
3
4
4
3
3
4
4
4
2
4
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
3
3
3
3
3
4
4
3
3
3
3
3
3
3
3
4
3
4
3
3
4
3
4
4
4
3
3
3
3
4
3
4
3
4
4
4
4
4
4
4
3
3
3
4
3
4
4
4
3
4
3
3
3
4
3
3
4
4
4
4
4
3
3
3
3
4
3
4
3
4
3
4
4
4
4
3
3
4
3
4
4
3
3
4
4
3
3
4
3
2
4
3
3
4
3
3
3
4
3
4
3
4
4
4
3
4
4
4
3
3
3
4
3
3
4
4
3
3
4
3
3
4
3
3
3
3
4
4
5
3
3
3
3
3
3
4
3
4
2
3
4
4
4
3
3
3
2
3
3
3
3
3
3
3
3
3
3
3
3
3
3
4
4
3
2
22
20
23
20
23
21
21
19
22
23
24
22
18
18
22
18
20
21
21
19
22
19
20
18
21
19
18
22
21
22
23
23
19
18
77
Universitas Sumatera Utara
4. Variabel Kepuasan PenggunaSistemInformasi(Y)
Pertanyaan
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
1
2
3
4
5
6
7
8
9
3
2
3
3
4
4
4
4
4
4
3
3
4
4
4
4
4
4
3
3
3
3
3
3
3
4
4
4
4
4
3
4
4
2
4
4
2
3
3
3
3
3
3
3
3
4
4
3
4
4
4
4
4
4
3
3
3
3
3
3
3
4
3
4
3
3
4
4
3
3
3
3
3
3
4
3
3
3
4
3
3
4
3
3
3
3
3
3
4
3
3
3
3
3
3
3
4
4
3
4
2
4
4
4
4
4
4
4
4
4
5
5
4
4
4
4
3
3
5
5
4
3
3
4
4
4
2
3
3
3
4
4
3
3
3
4
4
4
3
3
3
3
3
3
4
4
3
3
3
3
3
3
4
3
3
3
3
3
4
3
4
4
3
4
4
4
4
4
4
4
4
4
4
5
4
4
4
3
3
4
3
3
4
4
4
3
4
4
4
4
4
3
4
5
5
5
5
4
4
3
4
4
4
4
4
4
5
4
4
5
5
5
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
4
5
4
4
3
4
4
4
4
3
4
4
4
4
4
4
4
4
3
4
4
3
4
4
5
5
5
4
5
5
4
4
4
4
4
4
4
4
5
5
5
5
5
4
4
4
4
4
4
4
4
4
4
4
2
1
0
1
1
5
5
5
5
5
4
4
4
4
5
5
4
4
4
4
4
4
4
5
5
4
4
4
4
4
4
4
4
5
5
5
1
1
Total
1
4
4
4
4
4
4
4
4
4
4
4
4
3
4
4
4
4
4
3
4
3
3
3
4
4
4
4
4
4
4
2
3
4
2
3
4
3
4
4
4
4
4
3
4
4
4
4
3
4
4
4
4
4
4
3
4
4
4
4
3
3
3
4
3
46
43
47
50
43
46
46
45
47
47
46
44
44
46
49
46
48
49
45
48
42
42
43
45
46
43
44
43
45
46
41
37
78
Universitas Sumatera Utara
33
34
35
36
37
38
39
40
41
42
3
2
3
3
3
3
4
3
1
3
2
4
1
4
4
3
4
3
1
2
2
3
3
2
3
2
3
4
3
2
4
4
4
4
4
4
3
4
3
3
2
3
2
4
3
3
4
2
3
3
3
2
3
4
5
4
4
4
4
4
4
4
4
4
4
4
3
4
4
3
4
4
2
4
4
2
4
4
3
2
4
4
2
4
4
4
4
5
4
4
5
2
5
5
4
4
5
5
4
5
4
1
4
4
4
4
3
3
4
2
4
3
4
3
3
3
4
4
3
3
41
36
37
45
45
40
45
45
37
36
79
Universitas Sumatera Utara
Lampiran 4. Hasil Output SPSS
Uji Validitas X1
Correlations
P1
P1
Pearson Correlation
P2
1
Sig. (2-tailed)
N
P2
TOTAL
.029
.228
.057
-.083
.191
.038
-.013
.115
.225
.197
.336*
.856
.146
.720
.601
.227
.810
.937
.468
.152
.211
.030
42
42
42
42
42
42
42
42
42
.407**
-.047
-.056
.018
.046
.055
.000
.359*
Sig. (2-tailed)
.856
.951
.109
.008
.769
.724
.908
.772
.729
1.000
.020
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.228
.010
1
.129
-.082
.132
.077
-.164
.006
.030
.019
.318*
Sig. (2-tailed)
.146
.951
.414
.606
.404
.628
.300
.970
.852
.907
.040
42
42
42
42
42
42
42
42
42
42
42
1
**
.295
.138
.272
.151
.296
.204
.709**
42
Pearson Correlation
.057
.251
.129
Sig. (2-tailed)
.720
.109
.414
.004
.058
.384
.081
.339
.057
.196
.000
42
42
42
42
42
42
42
42
42
42
42
42
-.083
**
-.082
**
1
.248
.102
.184
.116
-.061
-.038
.515**
.601
.008
.606
.004
.114
.521
.244
.463
.700
.809
.000
42
42
42
42
42
42
42
42
42
42
42
1
*
.325
.000
-.084
.256
.152
.530**
.000
Pearson Correlation
.407
.433
.433
42
Pearson Correlation
.191
-.047
.132
.295
.248
Sig. (2-tailed)
.227
.769
.404
.058
.114
.036
1.000
.595
.101
.338
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.038
-.056
.077
.138
.102
.325*
1
.294
.498**
-.015
-.027
.473**
Sig. (2-tailed)
.810
.724
.628
.384
.521
.036
.059
.001
.927
.867
.002
42
42
42
42
42
42
42
42
42
42
42
42
-.013
.018
-.164
.272
.184
.000
.294
1
.400**
.022
.000
.389*
.937
.908
.300
.081
.244
1.000
.059
.009
.891
1.000
.011
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.115
.046
.006
.151
.116
-.084
.498**
.400**
1
.054
.131
.466**
Sig. (2-tailed)
.468
.772
.970
.339
.463
.595
.001
.009
.733
.408
.002
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.225
.055
.030
.296
-.061
.256
-.015
.022
.054
1
.455**
.418**
Sig. (2-tailed)
.152
.729
.852
.057
.700
.101
.927
.891
.733
.002
.006
Pearson Correlation
N
N
N
P11
P11
.251
Sig. (2-tailed)
P10
P10
42
N
P9
P9
.010
N
P8
P8
1
N
P7
P7
42
Sig. (2-tailed)
P6
P6
42
N
P5
P5
.029
N
P4
P4
Pearson Correlation
N
P3
P3
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.197
.000
.019
.204
-.038
.152
-.027
.000
.131
.455**
1
.364*
Sig. (2-tailed)
.211
1.000
.907
.196
.809
.338
.867
1.000
.408
.002
N
TOTA Pearson Correlation
L
Sig. (2-tailed)
N
.018
42
42
42
42
42
42
42
42
42
42
42
42
.336*
.359*
.318*
.709**
.515**
.530**
.473**
.389*
.466**
.418**
.364*
1
.030
.020
.040
.000
.000
.000
.002
.011
.002
.006
.018
42
42
42
42
42
42
42
42
42
42
42
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
80
Universitas Sumatera Utara
42
Uji Reliabilitas X1
Reliability Statistics
Cronbach's
Alpha
N of Items
.603
11
Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted
Scale Variance if Corrected ItemItem Deleted
Total Correlation
Alpha if Item
Deleted
P1
35.88
10.693
.205
.592
P2
35.74
10.393
.180
.597
P3
36.26
10.442
.078
.629
P4
35.67
7.984
.531
.500
P5
35.48
9.377
.309
.569
P6
36.00
9.268
.324
.565
P7
36.29
10.014
.323
.570
P8
36.24
10.332
.228
.587
P9
36.38
9.803
.280
.576
P10
36.40
10.296
.273
.580
P11
36.33
10.520
.219
.589
81
Universitas Sumatera Utara
Uji Validitas X2
Correlations
P1
P1
P2
.200
.107
.308
.042
1.000
.204
.500
.002
42
42
42
42
42
42
42
Pearson Correlation
.161
1
.282
.253
.253
-.012
Sig. (2-tailed)
.308
.071
.106
.105
.938
.000
42
42
42
42
42
42
42
Pearson Correlation
.315
*
.282
1
.297
.266
.220
Sig. (2-tailed)
.042
.071
.056
.088
.161
Pearson Correlation
Sig. (2-tailed)
.460
.554
.673
**
**
**
.000
42
42
42
42
42
42
.000
.253
.297
1
.387
*
.304
1.000
.106
.056
.011
.050
.000
42
42
42
42
42
42
42
*
1
.150
N
Pearson Correlation
.200
.253
.266
.387
Sig. (2-tailed)
.204
.105
.088
.011
N
P6
TOTAL
.000
N
P5
P6
.315
1
N
P4
P5
.161
Pearson Correlation
N
P3
P4
*
Sig. (2-tailed)
P2
P3
.344
42
.669
.611
**
**
.000
42
42
42
42
42
42
Pearson Correlation
.107
-.012
.220
.304
.150
1
Sig. (2-tailed)
.500
.938
.161
.050
.344
42
42
42
42
42
42
42
**
**
**
**
**
**
1
N
TOTAL Pearson Correlation
Sig. (2-tailed)
.460
.554
.673
.669
.611
**
.000
.538
.002
.000
.000
.000
.000
.000
42
42
42
42
42
42
N
42
.538
42
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
Uji Reliabilitas X2
Reliability Statistics
Cronbach's
Alpha
N of Items
.612
6
Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted
Scale Variance if Corrected ItemItem Deleted
Total Correlation
Alpha if Item
Deleted
82
Universitas Sumatera Utara
P1
17.19
2.060
.240
.605
P2
17.71
1.868
.294
.589
P3
17.29
1.721
.466
.518
P4
17.60
1.661
.426
.531
P5
17.86
1.882
.424
.543
P6
17.48
1.865
.250
.612
Uji Validitas I
Correlations
P1
P1
Pearson Correlation
P2
P2
P3
.040
.128
.472
1.000
.506
.007
42
42
42
42
42
42
42
*
1
.167
.012
-.025
.180
.291
.940
.873
.255
.002
42
42
42
42
42
1
**
**
.304
.000
.050
.040
42
.167
Sig. (2-tailed)
.128
.291
Pearson Correlation
Sig. (2-tailed)
N
P6
42
.239
N
P5
.319
Pearson Correlation
Sig. (2-tailed)
Pearson Correlation
Sig. (2-tailed)
N
TOTAL Pearson Correlation
Sig. (2-tailed)
N
TOTAL
-.106
Sig. (2-tailed)
Pearson Correlation
P6
.000
.319
N
P4
P5
-.114
Pearson Correlation
N
P4
.239
1
Sig. (2-tailed)
N
P3
*
.490
.001
42
42
-.114
.012
.472
.940
.001
42
42
42
.000
-.025
**
.295
1.000
.873
.000
.058
.559
42
42
42
**
1
.295
.490
.559
42
.457
.781
**
**
**
.000
42
.424
**
42
.603
**
.058
.005
.000
42
42
42
1
**
.455
.002
42
42
.304
.506
.255
.050
.005
.002
42
42
42
42
42
42
42
**
**
**
**
**
**
1
.457
.781
.603
42
1
.000
.180
**
**
**
42
.424
42
.644
-.106
.408
42
.408
.455
.644
42
.623
**
.000
.623
.007
.002
.000
.000
.000
.000
42
42
42
42
42
42
42
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
Uji Reliabilitas I
Reliability Statistics
Cronbach's
Alpha
N of Items
83
Universitas Sumatera Utara
Reliability Statistics
Cronbach's
Alpha
N of Items
.605
6
Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted
Scale Variance if Corrected ItemItem Deleted
Total Correlation
Alpha if Item
Deleted
P1
17.07
2.995
.092
.668
P2
17.31
2.951
.211
.607
P3
17.17
2.337
.637
.439
P4
17.36
2.577
.347
.557
P5
17.17
2.533
.420
.525
P6
17.62
2.632
.415
.531
Uji Validitas Y
84
Universitas Sumatera Utara
Correlations
P1
P1
Pearson Correlation
P2
1
Sig. (2-tailed)
N
P2
Pearson Correlation
.294
Sig. (2-tailed)
.059
P10
P11
P12
TOTAL
-.027
-.071
.273
.329*
.457**
.059
.688
.693
.202
.203
.431
.143
.867
.653
.081
.034
.002
42
42
42
42
42
42
42
42
42
42
42
42
.255
.129
**
-.057
.174
*
.369
.250
-.214
-.121
.201
.502**
.001
1
.396
.009
.720
.269
.016
.110
.173
.446
.202
42
42
42
42
42
42
42
42
42
Pearson Correlation
.064
.255
1
.115
.209
-.030
.438**
.416**
.252
.004
.142
.194
.513**
Sig. (2-tailed)
.688
.103
.470
.183
.850
.004
.006
.107
.979
.369
.219
.001
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.063
.129
.115
1
-.148
.195
.076
.170
.190
-.054
.299
.023
.389*
Sig. (2-tailed)
.693
.416
.470
.349
.217
.632
.281
.229
.736
.054
.883
.011
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.201
.396**
.209
-.148
1
.134
.004
.255
.246
.029
.055
.101
.438**
Sig. (2-tailed)
.202
.009
.183
.349
.397
.979
.104
.117
.858
.731
.526
.004
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.201
-.057
-.030
.195
.134
1
-.165
.005
.164
.308*
.423**
-.051
.396**
Sig. (2-tailed)
.203
.720
.850
.217
.397
.295
.976
.300
.047
.005
.748
.009
Pearson Correlation
N
42
42
42
42
42
42
42
42
42
42
42
42
42
-.125
.174
.438**
.076
.004
-.165
1
.155
.379*
.146
.265
-.087
.384*
.431
.269
.004
.632
.979
.295
.326
.013
.355
.090
.584
.012
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.230
.369*
.416**
.170
.255
.005
.155
1
.258
-.103
.207
.094
.551**
Sig. (2-tailed)
.143
.016
.006
.281
.104
.976
.326
.099
.516
.189
.552
.000
N
P9
P9
.230
42
Sig. (2-tailed)
P8
P8
-.125
.416
N
P7
P7
.201
42
N
P6
P6
.201
.103
N
P5
P5
.063
42
N
P4
P4
.064
42
N
P3
42
P3
.294
Pearson Correlation
Sig. (2-tailed)
N
42
42
42
42
42
42
42
42
42
42
42
42
42
-.027
.250
.252
.190
.246
.164
.379*
.258
1
.357*
.134
.057
.598**
.867
.110
.107
.229
.117
.300
.013
.099
.020
.399
.721
.000
42
42
42
42
42
42
42
42
42
42
42
42
42
*
*
1
.289
.070
.348*
P10 Pearson Correlation
-.071
-.214
.004
-.054
.029
.308
.146
-.103
.357
Sig. (2-tailed)
.653
.173
.979
.736
.858
.047
.355
.516
.020
.064
.661
.024
42
42
42
42
42
42
42
42
42
42
42
42
42
**
.265
.207
.134
.289
1
.060
.555**
N
P11 Pearson Correlation
.273
-.121
.142
.299
.055
Sig. (2-tailed)
.081
.446
.369
.054
.731
.005
.090
.189
.399
.064
.705
.000
42
42
42
42
42
42
42
42
42
42
42
42
42
P12 Pearson Correlation
*
.329
.201
.194
.023
.101
-.051
-.087
.094
.057
.070
.060
1
.350*
Sig. (2-tailed)
.034
.202
.219
.883
.526
.748
.584
.552
.721
.661
.705
42
42
42
42
42
42
42
42
42
42
42
42
42
.457**
.502**
.513**
.389*
.438**
.396**
.384*
.551**
.598**
.348*
.555**
.350*
1
.002
.001
.001
.011
.004
.009
.012
.000
.000
.024
.000
.023
42
42
42
42
42
42
42
42
42
42
42
42
N
N
TOT Pearson Correlation
AL
Sig. (2-tailed)
N
.423
.023
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
Uji Reliabilitas Y
85
Universitas Sumatera Utara
42
Reliability Statistics
Cronbach's
Alpha
N of Items
.647
12
Item-Total Statistics
Cronbach's
Scale Mean if
Scale Variance if Corrected Item-
Item Deleted
Item Deleted
Total Correlation
Alpha if Item
Deleted
P1
40.67
10.618
.281
.629
P2
40.81
10.158
.299
.627
P3
40.95
10.778
.393
.614
P4
40.24
10.966
.207
.642
P5
40.83
10.972
.298
.626
P6
40.24
11.113
.248
.634
P7
39.90
11.259
.252
.634
P8
40.24
10.283
.402
.607
P9
39.86
10.028
.455
.596
P10
39.71
11.038
.124
.664
P11
40.38
10.144
.395
.607
P12
40.43
11.324
.204
.640
Statistik Deskriptif
Descriptive Statistics
N
Minimum
Maximum
Mean
Std. Deviation
Kualitas Sistem Informasi
42
32
45
39.67
3.398
Kualitas Informasi
42
18
24
21.02
1.569
Preceived Usefulness
42
18
24
20.74
1.888
Kepuasan Pengguna
42
36
50
44.02
3.516
Valid N (listwise)
42
Uji Normalitas
86
Universitas Sumatera Utara
One-Sample Kolmogorov-Smirnov Test
Unstandardized
Residual
N
42
Normal Parameters
a,,b
Mean
.0000000
Std. Deviation
Most Extreme Differences
2.58214776
Absolute
.071
Positive
.054
Negative
-.071
Kolmogorov-Smirnov Z
.457
Asymp. Sig. (2-tailed)
.985
a. Test distribution is Normal.
b. Calculated from data.
Uji Koefisien Determinan
b
Model Summary
Model
1
R
.679
Adjusted R
Std. Error of the
Square
Estimate
R Square
a
.461
.418
2.682
a. Predictors: (Constant), Preceived Usefulness, Kualitas Informasi,
Kualitas Sistem Informasi
b. Dependent Variable: Kepuasan Pengguna
Uji Stimultan F
b
ANOVA
Model
1
Sum of Squares
df
Mean Square
Regression
233.609
3
77.870
Residual
273.367
38
7.194
Total
506.976
41
F
Sig.
10.824
.000
a
a. Predictors: (Constant), Preceived Usefulness, Kualitas Informasi, Kualitas Sistem Informasi
b. Dependent Variable: Kepuasan Pengguna
87
Universitas Sumatera Utara
Uji Parsial T Dan Uji Multikolinearitas
Coefficients
Model
1 (Constant)
a
Unstandardized
Standardized
Collinearity
Coefficients
Coefficients
Statistics
B
Std. Error
Beta
t
Sig.
Tolerance
VIF
1.156
7.688
.150
.881
Kualitas Sistem Informasi
.406
.133
.392 3.049
.004
.859
1.165
Kualitas Informasi
.807
.281
.360 2.869
.007
.901
1.110
Preceived Usefulness
.473
.249
.254 1.897
.065
.791
1.264
a. Dependent Variable: Kepuasan Pengguna
Uji Normalitas Grafik
88
Universitas Sumatera Utara
Uji Heteroskedastisitas
89
Universitas Sumatera Utara
Uji Analisis Regresi Linear Berganda Persamaan I
Coefficients
Model
1
a
Unstandardized
Standardized
Coefficients
Coefficients
B
(Constant)
Std. Error
1.156
7.688
Kualitas Sistem Informasi
.406
.133
Kualitas Informasi
.807
Preceived Usefulness
.473
Beta
t
Sig.
.150
.881
.392
3.049
.004
.281
.360
2.869
.007
.249
.254
1.897
.065
a. Dependent Variable: Kepuasan Pengguna
Uji Analisis Regresi Linear Berganda Persamaan II
b
Model Summary
Model
1
R
Adjusted R
Std. Error of the
Square
Estimate
R Square
.457
a
.209
.168
1.721
a. Predictors: (Constant), Kualitas Informasi, Kualitas Sistem Informasi
b. Dependent Variable: Preceived Usefulness
b
ANOVA
Model
1
Regression
Sum of Squares
df
Mean Square
30.548
2
15.274
Residual
115.571
39
2.963
Total
146.119
41
F
5.154
Sig.
.010
a
a. Predictors: (Constant), Kualitas Informasi, Kualitas Sistem Informasi
b. Dependent Variable: Preceived Usefulness
Coefficients
a
90
Universitas Sumatera Utara
Model
1
Unstandardized
Standardized
Coefficients
Coefficients
B
(Constant)
Std. Error
5.392
4.858
.200
.079
.353
.171
Kualitas Sistem
Beta
t
Sig.
1.110
.274
.360
2.527
.016
.293
2.057
.046
Informasi
Kualitas Informasi
a. Dependent Variable: Preceived Usefulness
Analisis Jalur KSIPersamaan 1
Model Summary
Model
1
R
R Square
.351
a
Adjusted R
Std. Error of the
Square
Estimate
.123
.101
1.790
a. Predictors: (Constant), Kualitas Sistem Informasi
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Kualitas Sistem Informasi
Coefficients
Std. Error
13.000
3.275
.195
.082
Beta
t
.351
Sig.
3.970
.000
2.371
.023
a. Dependent Variable: Preceived Usefulness
Persamaan 2
Model Summary
Model
1
R
.586
R Square
a
.344
Adjusted R
Std. Error of the
Square
Estimate
.310
2.920
a. Predictors: (Constant), Preceived Usefulness, Kualitas Sistem
Informasi
91
Universitas Sumatera Utara
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Coefficients
Std. Error
Beta
15.656
6.309
Kualitas Sistem Informasi
.351
.143
Preceived Usefulness
.697
.258
t
Sig.
2.482
.017
.339
2.446
.019
.374
2.703
.010
a. Dependent Variable: Kepuasan Pengguna
Analisis Jalur KI Persamaan 1
Model Summary
Model
1
R
.420
R Square
a
Adjusted R
Std. Error of the
Square
Estimate
.176
.156
3.231
a. Predictors: (Constant), Kualitas Informasi
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Kualitas Informasi
Coefficients
Std. Error
24.249
6.779
.941
.322
Beta
t
.420
Sig.
3.577
.001
2.925
.006
a. Dependent Variable: Kepuasan Pengguna
Persamaan 2
Model Summary
Model
1
R
.573
R Square
a
.329
Adjusted R
Std. Error of the
Square
Estimate
.294
2.954
a. Predictors: (Constant), Preceived Usefulness, Kualitas Informasi
92
Universitas Sumatera Utara
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Std. Error
13.928
7.099
Kualitas Informasi
.683
.306
Preceived Usefulness
.759
.255
Coefficients
Beta
t
Sig.
1.962
.057
.305
2.230
.032
.407
2.979
.005
a. Dependent Variable: Kepuasan Pengguna
93
Universitas Sumatera Utara
Lampiran1. Kuesioner Penelitian
KUESIONER PENELITIAN
Petunjuk: berilah tandasilangatau lingkaran pada jawabanyangandapilih.
Keterangan:
I.
STS
: Sangat Tidak Setuju
TS
: Tidak Setuju
S
: Setuju
SS
: Sangat Setuju
SSS
: Sangat Sangat Setuju
KUALITAS SISTEMINFORMASI
Pertanyaan di bawah ini berkaitan dengan persepsi Saudara/I terhadap
sisteminformasi yangdigunakandalamperusahaantempatSaudara/i
Mohon
pilih
bekerja.
dan Beri tanda check list atau centang (√) nomor
yang
Saudara/i anggap paling tepat mencerminkanpersepsiSaudara/i.
No.
Pertanyaan
1.
Sistem informasi yang saya gunakan
mampu
meningkatkan
kapasitas
pemrosesandatasecarasignifikan.
Sisteminformasitesebutdapatdijalankan
padakomputerlainselainkomputeryang
digunakan saat ini.
Sisteminformasitersebutdapatdigunakan
dalam lingkungan organisasi lain tanpa
harus banyak modifikasilagi.
Sisteminformasitersebutmemilikisistem
securitysehinggapemakaiyang tidak berhak,
tidak dapat mengakses datayang terdapat
didadalamnya.
2.
3.
4.
STS
1
TS
2
S
3
SS
4
SSS
5
68
Universitas Sumatera Utara
No.
5.
6.
7.
8.
9.
10.
11.
II.
Pertanyaan
STS
1
TS
2
S
3
SS
4
SSS
5
Tersedia fasilitas untuk mengoreksi data
(fungsi help) pada software akuntasi
tersebut.
Kesalahan (error) yang terjadi mudah
dikoreksidandiidentifikasidalamsoftware
tersebut.
Setiapbagiandarisitemmemuatinformasi
yang cukup untuk membantu saya
memahami fungsi dari bagian tersebut.
Meskipun pemakai telah lama tidak
menggunakan sistem informasi tersebut,
akan mudah untuk menggunakannyalagi.
Sisteminformasitersebutmudahdipelajari
oleh orang yang baru pertama kali
menggunakannya.
Sisteminformasitersebutdapatdigunakan
untuk
berbagai
perusahaan
yang
karakteristiknyaberbeda.
Sistem informasi tersebut memiliki
kecepatanaksesyangoptimal.
KUALITASINFORMASI
Pertanyaan di bawah ini berkaitan dengan persepsi Saudara/i terhadap
informasiyang
dihasilkansisteminformasiyang
digunakandalamperusahaan
tempatSaudara/ibekerja.Mohonpilih dan Beri tanda check list atau centang (√)
nomoryang Saudara/ianggap palingtepat mencerminkan persepsi Saudara/i.
No.
1.
2.
3.
4.
5.
Pertanyaan
STS
1
TS
2
S
3
SS
4
SSS
5
Informasiyangdihasilkansisteminformasi
tersebutakurat.
Informasiyangdihasilkansisteminformasi
tersebut dapat dipercaya.
Informasiyangdihasilkansisteminformasi
tersebuttepat waktu.
Informasiyangdihasilkansisteminformasi
tersebutrelevan.
Informasiyangdihasilkansisteminformasi
tersebut mudah dipahami.
69
Universitas Sumatera Utara
6.
Informasiyangdihasilkansisteminformasi
tersebutbersifat detail dan benar.
III. DAMPAK PENGGUNAAN SOFTWARE AKUNTANSI
Pertanyaan/pernyataan dibawah ini berkaitan dengan persepsi saudara/i men
genai dampak penggunaan software akuntansi yang digunakan dalam perusahaan
tempat Saudara/I bekerja. Mohon pilih dan Beri tanda check list atau centang (√)
nomor yang Saudara/i anggap paling tepat mencerminkan persepsi Saudara/i
terhadap dampak dari penggunaan software akuntansi di perusahaan Saudara/i.
No.
Pertanyaan
1.
Software akuntansi yang digunakan,
membantu saya menyelesaikan tugas dengan
lebih cepat.
Penggunaan software akuntansi dapat
meningkatkan kinerja saya.
Software akuntansi yang digunakan mampu
meningkatkan produktivitas kerja saya.
Software akuntansi yang digunakan mampu
meningkatkan efektivitas tugas saya.
Penggunaan
software
akuntansi
mempermudah saya dalam menyelesaikan
pekerjaan
Secara keseluruhan, software akuntansi yang
digunakan bermanfaat dalam pekerjaan saya.
2.
3.
4.
5.
6.
STS
1
TS
2
S
3
SS
4
SSS
5
70
Universitas Sumatera Utara
IV. KEPUASANPENGGUNA SISTEMINFORMASI
Pertanyaandibawah
iniberkaitan
denganseberapatingkatkepuasan
Saudara/i dalam menggunakan sistem informasi untuk melaksanakan tugas di
perusahaan tempat Saudara/ibekerja. Mohonpilih dan lingkarinomoryang
Saudara/i anggappalingtepat mencerminkan persepsi Saudara/i.
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Pertanyaan
STS
1
TS
2
S
3
SS
4
SSS
5
Sisteminformasiyangdigunakanmampu
memberikan informasi seperti yang saya
butuhkan.
Isiinformasiyangdihasilkanolehsistem
informasi yang digunakan memang saya
butuhkan.
Sistem informasi yang digunakan
menghasilkan laporan yang tepat seperti
yangsayabutuhkan.
Sistem informasi yang digunakan
menghasilkaninformasiyang cukup.
Sistem nformasi yang digunakan bersifat
akurat (program/sistemnya).
Sayamerasapuasdengantingkatakurasi
sistem informasiyangdigunakan.
Sisteminformasiyangdigunakanmampu
memberikan informasi sesuai dengan
formatyangdibutuhkan.
Sisteminformasiyangdigunakanmampu
menghasilkan informasi yang dapat
dipahami denganjelas.
Sistem informasi yang saya gunakan
bersifat user friendly.
Sistem informasi tersebut mudah
digunakan.
Saya dapat memperoleh informasi yang
sayabutuhkan tepat waktu.
Sisteminformasiyangdigunakanmampu
menghasilkan informasi yang bersifat
mutakhir/ up to date.
71
Universitas Sumatera Utara
Lampiran 2. Lembar Penelitian
72
Universitas Sumatera Utara
73
Universitas Sumatera Utara
Lampiran 3. Data Mentah
1. Variabel Kualitas SistemInformasi (X1)
Pertanyaan
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
4
3
4
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
3
3
3
4
4
4
4
4
4
4
4
4
4
3
4
1
4
4
4
4
4
4
5
4
4
4
4
4
4
4
4
4
4
4
3
4
4
5
4
3
3
3
3
1
3
4
4
4
4
4
4
4
3
4
4
4
4
3
4
3
3
3
4
3
4
4
4
4
4
3
5
2
5
4
4
3
5
5
4
4
4
4
5
3
4
4
4
4
5
5
5
4
4
4
5
5
3
5
4
5
5
4
4
5
5
3
5
4
5
5
5
5
5
4
4
4
5
5
4
4
4
5
5
4
3
4
3
4
4
5
5
3
3
4
3
3
5
4
4
4
4
4
3
3
3
4
4
4
4
4
4
4
4
5
5
4
3
2
4
4
3
3
4
4
4
3
3
4
4
4
4
3
3
3
3
4
3
3
3
3
3
3
3
3
4
4
4
3
4
3
3
3
4
4
4
4
2
3
4
4
3
3
4
3
3
3
3
3
4
4
4
4
4
3
3
3
4
3
4
3
4
4
4
4
4
3
1
3
4
4
4
3
3
4
3
3
3
3
3
3
3
2
3
3
4
4
4
4
1
0
1
Total
1
3
3
3
3
4
3
3
3
4
3
4
3
3
3
3
3
3
3
3
3
4
4
3
3
3
4
4
4
3
3
3
3
3
3
3
4
3
3
4
4
4
4
3
3
3
4
3
3
3
3
4
3
3
3
3
4
4
4
4
3
42
39
42
35
41
40
41
34
41
42
45
44
42
40
41
39
38
40
40
39
43
41
39
38
40
41
43
44
40
40
74
Universitas Sumatera Utara
31
32
33
34
35
36
37
38
39
40
41
42
4
4
4
4
2
4
4
4
4
4
3
4
4
3
4
4
4
5
5
4
4
4
3
4
4
2
2
4
2
3
3
4
4
4
4
1
2
2
3
2
4
4
4
4
5
5
4
4
3
2
4
2
4
5
5
4
4
4
4
4
2
4
2
4
2
4
4
3
4
4
3
3
2
4
2
3
3
4
4
4
3
3
4
3
2
3
3
3
3
4
4
4
4
4
3
4
2
3
3
2
3
3
4
4
4
3
3
3
4
4
3
2
3
3
4
3
4
4
2
3
3
3
4
3
4
3
3
3
4
4
2
3
32
34
34
33
34
42
44
41
44
43
35
36
2. Variabel Kualitas Informasi (X2)
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
1
4
4
4
4
3
4
4
4
4
3
4
4
4
4
4
4
4
3
4
2
4
3
3
4
3
3
4
4
4
3
4
3
3
3
4
4
4
4
3
Pertanyaan
3
4
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
3
4
4
3
3
4
4
4
4
4
3
4
3
4
4
4
4
4
4
5
3
3
4
4
3
4
3
4
3
3
3
3
3
4
3
4
4
3
3
6
3
4
4
4
3
4
3
3
3
4
4
3
4
4
4
3
4
4
4
Total
20
21
23
24
20
23
22
23
22
20
23
19
22
23
22
22
24
22
22
75
Universitas Sumatera Utara
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
4
4
4
3
4
4
4
3
4
4
3
4
4
4
4
4
4
3
4
4
4
4
4
3
3
3
3
3
3
3
3
4
4
3
3
3
3
3
3
3
3
4
3
3
3
3
4
4
4
3
4
4
4
3
4
4
3
3
3
3
4
4
4
3
4
4
4
3
4
3
3
3
3
4
3
3
3
3
3
4
3
3
3
4
3
3
3
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
4
3
4
3
4
3
3
3
4
3
4
4
3
4
3
3
4
3
4
4
3
3
4
5
4
4
4
4
4
4
4
3
6
3
3
3
3
3
4
3
3
21
20
21
18
22
20
20
18
22
21
20
20
19
20
21
20
21
18
23
21
20
19
21
3. Variabel Perceived Usefulness (I)
No.
1
2
3
4
5
6
7
8
1
3
4
4
4
5
4
3
3
2
3
3
4
4
4
4
4
3
Pertanyaan
3
4
3
3
3
4
4
3
4
4
4
3
4
4
3
2
3
3
Total
19
21
22
23
23
24
19
18
76
Universitas Sumatera Utara
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
4
4
4
4
3
4
2
4
4
4
4
4
3
3
4
4
3
3
4
4
4
2
4
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
3
3
3
3
3
4
4
3
3
3
3
3
3
3
3
4
3
4
3
3
4
3
4
4
4
3
3
3
3
4
3
4
3
4
4
4
4
4
4
4
3
3
3
4
3
4
4
4
3
4
3
3
3
4
3
3
4
4
4
4
4
3
3
3
3
4
3
4
3
4
3
4
4
4
4
3
3
4
3
4
4
3
3
4
4
3
3
4
3
2
4
3
3
4
3
3
3
4
3
4
3
4
4
4
3
4
4
4
3
3
3
4
3
3
4
4
3
3
4
3
3
4
3
3
3
3
4
4
5
3
3
3
3
3
3
4
3
4
2
3
4
4
4
3
3
3
2
3
3
3
3
3
3
3
3
3
3
3
3
3
3
4
4
3
2
22
20
23
20
23
21
21
19
22
23
24
22
18
18
22
18
20
21
21
19
22
19
20
18
21
19
18
22
21
22
23
23
19
18
77
Universitas Sumatera Utara
4. Variabel Kepuasan PenggunaSistemInformasi(Y)
Pertanyaan
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
1
2
3
4
5
6
7
8
9
3
2
3
3
4
4
4
4
4
4
3
3
4
4
4
4
4
4
3
3
3
3
3
3
3
4
4
4
4
4
3
4
4
2
4
4
2
3
3
3
3
3
3
3
3
4
4
3
4
4
4
4
4
4
3
3
3
3
3
3
3
4
3
4
3
3
4
4
3
3
3
3
3
3
4
3
3
3
4
3
3
4
3
3
3
3
3
3
4
3
3
3
3
3
3
3
4
4
3
4
2
4
4
4
4
4
4
4
4
4
5
5
4
4
4
4
3
3
5
5
4
3
3
4
4
4
2
3
3
3
4
4
3
3
3
4
4
4
3
3
3
3
3
3
4
4
3
3
3
3
3
3
4
3
3
3
3
3
4
3
4
4
3
4
4
4
4
4
4
4
4
4
4
5
4
4
4
3
3
4
3
3
4
4
4
3
4
4
4
4
4
3
4
5
5
5
5
4
4
3
4
4
4
4
4
4
5
4
4
5
5
5
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
4
5
4
4
3
4
4
4
4
3
4
4
4
4
4
4
4
4
3
4
4
3
4
4
5
5
5
4
5
5
4
4
4
4
4
4
4
4
5
5
5
5
5
4
4
4
4
4
4
4
4
4
4
4
2
1
0
1
1
5
5
5
5
5
4
4
4
4
5
5
4
4
4
4
4
4
4
5
5
4
4
4
4
4
4
4
4
5
5
5
1
1
Total
1
4
4
4
4
4
4
4
4
4
4
4
4
3
4
4
4
4
4
3
4
3
3
3
4
4
4
4
4
4
4
2
3
4
2
3
4
3
4
4
4
4
4
3
4
4
4
4
3
4
4
4
4
4
4
3
4
4
4
4
3
3
3
4
3
46
43
47
50
43
46
46
45
47
47
46
44
44
46
49
46
48
49
45
48
42
42
43
45
46
43
44
43
45
46
41
37
78
Universitas Sumatera Utara
33
34
35
36
37
38
39
40
41
42
3
2
3
3
3
3
4
3
1
3
2
4
1
4
4
3
4
3
1
2
2
3
3
2
3
2
3
4
3
2
4
4
4
4
4
4
3
4
3
3
2
3
2
4
3
3
4
2
3
3
3
2
3
4
5
4
4
4
4
4
4
4
4
4
4
4
3
4
4
3
4
4
2
4
4
2
4
4
3
2
4
4
2
4
4
4
4
5
4
4
5
2
5
5
4
4
5
5
4
5
4
1
4
4
4
4
3
3
4
2
4
3
4
3
3
3
4
4
3
3
41
36
37
45
45
40
45
45
37
36
79
Universitas Sumatera Utara
Lampiran 4. Hasil Output SPSS
Uji Validitas X1
Correlations
P1
P1
Pearson Correlation
P2
1
Sig. (2-tailed)
N
P2
TOTAL
.029
.228
.057
-.083
.191
.038
-.013
.115
.225
.197
.336*
.856
.146
.720
.601
.227
.810
.937
.468
.152
.211
.030
42
42
42
42
42
42
42
42
42
.407**
-.047
-.056
.018
.046
.055
.000
.359*
Sig. (2-tailed)
.856
.951
.109
.008
.769
.724
.908
.772
.729
1.000
.020
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.228
.010
1
.129
-.082
.132
.077
-.164
.006
.030
.019
.318*
Sig. (2-tailed)
.146
.951
.414
.606
.404
.628
.300
.970
.852
.907
.040
42
42
42
42
42
42
42
42
42
42
42
1
**
.295
.138
.272
.151
.296
.204
.709**
42
Pearson Correlation
.057
.251
.129
Sig. (2-tailed)
.720
.109
.414
.004
.058
.384
.081
.339
.057
.196
.000
42
42
42
42
42
42
42
42
42
42
42
42
-.083
**
-.082
**
1
.248
.102
.184
.116
-.061
-.038
.515**
.601
.008
.606
.004
.114
.521
.244
.463
.700
.809
.000
42
42
42
42
42
42
42
42
42
42
42
1
*
.325
.000
-.084
.256
.152
.530**
.000
Pearson Correlation
.407
.433
.433
42
Pearson Correlation
.191
-.047
.132
.295
.248
Sig. (2-tailed)
.227
.769
.404
.058
.114
.036
1.000
.595
.101
.338
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.038
-.056
.077
.138
.102
.325*
1
.294
.498**
-.015
-.027
.473**
Sig. (2-tailed)
.810
.724
.628
.384
.521
.036
.059
.001
.927
.867
.002
42
42
42
42
42
42
42
42
42
42
42
42
-.013
.018
-.164
.272
.184
.000
.294
1
.400**
.022
.000
.389*
.937
.908
.300
.081
.244
1.000
.059
.009
.891
1.000
.011
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.115
.046
.006
.151
.116
-.084
.498**
.400**
1
.054
.131
.466**
Sig. (2-tailed)
.468
.772
.970
.339
.463
.595
.001
.009
.733
.408
.002
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.225
.055
.030
.296
-.061
.256
-.015
.022
.054
1
.455**
.418**
Sig. (2-tailed)
.152
.729
.852
.057
.700
.101
.927
.891
.733
.002
.006
Pearson Correlation
N
N
N
P11
P11
.251
Sig. (2-tailed)
P10
P10
42
N
P9
P9
.010
N
P8
P8
1
N
P7
P7
42
Sig. (2-tailed)
P6
P6
42
N
P5
P5
.029
N
P4
P4
Pearson Correlation
N
P3
P3
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.197
.000
.019
.204
-.038
.152
-.027
.000
.131
.455**
1
.364*
Sig. (2-tailed)
.211
1.000
.907
.196
.809
.338
.867
1.000
.408
.002
N
TOTA Pearson Correlation
L
Sig. (2-tailed)
N
.018
42
42
42
42
42
42
42
42
42
42
42
42
.336*
.359*
.318*
.709**
.515**
.530**
.473**
.389*
.466**
.418**
.364*
1
.030
.020
.040
.000
.000
.000
.002
.011
.002
.006
.018
42
42
42
42
42
42
42
42
42
42
42
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
80
Universitas Sumatera Utara
42
Uji Reliabilitas X1
Reliability Statistics
Cronbach's
Alpha
N of Items
.603
11
Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted
Scale Variance if Corrected ItemItem Deleted
Total Correlation
Alpha if Item
Deleted
P1
35.88
10.693
.205
.592
P2
35.74
10.393
.180
.597
P3
36.26
10.442
.078
.629
P4
35.67
7.984
.531
.500
P5
35.48
9.377
.309
.569
P6
36.00
9.268
.324
.565
P7
36.29
10.014
.323
.570
P8
36.24
10.332
.228
.587
P9
36.38
9.803
.280
.576
P10
36.40
10.296
.273
.580
P11
36.33
10.520
.219
.589
81
Universitas Sumatera Utara
Uji Validitas X2
Correlations
P1
P1
P2
.200
.107
.308
.042
1.000
.204
.500
.002
42
42
42
42
42
42
42
Pearson Correlation
.161
1
.282
.253
.253
-.012
Sig. (2-tailed)
.308
.071
.106
.105
.938
.000
42
42
42
42
42
42
42
Pearson Correlation
.315
*
.282
1
.297
.266
.220
Sig. (2-tailed)
.042
.071
.056
.088
.161
Pearson Correlation
Sig. (2-tailed)
.460
.554
.673
**
**
**
.000
42
42
42
42
42
42
.000
.253
.297
1
.387
*
.304
1.000
.106
.056
.011
.050
.000
42
42
42
42
42
42
42
*
1
.150
N
Pearson Correlation
.200
.253
.266
.387
Sig. (2-tailed)
.204
.105
.088
.011
N
P6
TOTAL
.000
N
P5
P6
.315
1
N
P4
P5
.161
Pearson Correlation
N
P3
P4
*
Sig. (2-tailed)
P2
P3
.344
42
.669
.611
**
**
.000
42
42
42
42
42
42
Pearson Correlation
.107
-.012
.220
.304
.150
1
Sig. (2-tailed)
.500
.938
.161
.050
.344
42
42
42
42
42
42
42
**
**
**
**
**
**
1
N
TOTAL Pearson Correlation
Sig. (2-tailed)
.460
.554
.673
.669
.611
**
.000
.538
.002
.000
.000
.000
.000
.000
42
42
42
42
42
42
N
42
.538
42
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
Uji Reliabilitas X2
Reliability Statistics
Cronbach's
Alpha
N of Items
.612
6
Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted
Scale Variance if Corrected ItemItem Deleted
Total Correlation
Alpha if Item
Deleted
82
Universitas Sumatera Utara
P1
17.19
2.060
.240
.605
P2
17.71
1.868
.294
.589
P3
17.29
1.721
.466
.518
P4
17.60
1.661
.426
.531
P5
17.86
1.882
.424
.543
P6
17.48
1.865
.250
.612
Uji Validitas I
Correlations
P1
P1
Pearson Correlation
P2
P2
P3
.040
.128
.472
1.000
.506
.007
42
42
42
42
42
42
42
*
1
.167
.012
-.025
.180
.291
.940
.873
.255
.002
42
42
42
42
42
1
**
**
.304
.000
.050
.040
42
.167
Sig. (2-tailed)
.128
.291
Pearson Correlation
Sig. (2-tailed)
N
P6
42
.239
N
P5
.319
Pearson Correlation
Sig. (2-tailed)
Pearson Correlation
Sig. (2-tailed)
N
TOTAL Pearson Correlation
Sig. (2-tailed)
N
TOTAL
-.106
Sig. (2-tailed)
Pearson Correlation
P6
.000
.319
N
P4
P5
-.114
Pearson Correlation
N
P4
.239
1
Sig. (2-tailed)
N
P3
*
.490
.001
42
42
-.114
.012
.472
.940
.001
42
42
42
.000
-.025
**
.295
1.000
.873
.000
.058
.559
42
42
42
**
1
.295
.490
.559
42
.457
.781
**
**
**
.000
42
.424
**
42
.603
**
.058
.005
.000
42
42
42
1
**
.455
.002
42
42
.304
.506
.255
.050
.005
.002
42
42
42
42
42
42
42
**
**
**
**
**
**
1
.457
.781
.603
42
1
.000
.180
**
**
**
42
.424
42
.644
-.106
.408
42
.408
.455
.644
42
.623
**
.000
.623
.007
.002
.000
.000
.000
.000
42
42
42
42
42
42
42
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
Uji Reliabilitas I
Reliability Statistics
Cronbach's
Alpha
N of Items
83
Universitas Sumatera Utara
Reliability Statistics
Cronbach's
Alpha
N of Items
.605
6
Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted
Scale Variance if Corrected ItemItem Deleted
Total Correlation
Alpha if Item
Deleted
P1
17.07
2.995
.092
.668
P2
17.31
2.951
.211
.607
P3
17.17
2.337
.637
.439
P4
17.36
2.577
.347
.557
P5
17.17
2.533
.420
.525
P6
17.62
2.632
.415
.531
Uji Validitas Y
84
Universitas Sumatera Utara
Correlations
P1
P1
Pearson Correlation
P2
1
Sig. (2-tailed)
N
P2
Pearson Correlation
.294
Sig. (2-tailed)
.059
P10
P11
P12
TOTAL
-.027
-.071
.273
.329*
.457**
.059
.688
.693
.202
.203
.431
.143
.867
.653
.081
.034
.002
42
42
42
42
42
42
42
42
42
42
42
42
.255
.129
**
-.057
.174
*
.369
.250
-.214
-.121
.201
.502**
.001
1
.396
.009
.720
.269
.016
.110
.173
.446
.202
42
42
42
42
42
42
42
42
42
Pearson Correlation
.064
.255
1
.115
.209
-.030
.438**
.416**
.252
.004
.142
.194
.513**
Sig. (2-tailed)
.688
.103
.470
.183
.850
.004
.006
.107
.979
.369
.219
.001
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.063
.129
.115
1
-.148
.195
.076
.170
.190
-.054
.299
.023
.389*
Sig. (2-tailed)
.693
.416
.470
.349
.217
.632
.281
.229
.736
.054
.883
.011
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.201
.396**
.209
-.148
1
.134
.004
.255
.246
.029
.055
.101
.438**
Sig. (2-tailed)
.202
.009
.183
.349
.397
.979
.104
.117
.858
.731
.526
.004
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.201
-.057
-.030
.195
.134
1
-.165
.005
.164
.308*
.423**
-.051
.396**
Sig. (2-tailed)
.203
.720
.850
.217
.397
.295
.976
.300
.047
.005
.748
.009
Pearson Correlation
N
42
42
42
42
42
42
42
42
42
42
42
42
42
-.125
.174
.438**
.076
.004
-.165
1
.155
.379*
.146
.265
-.087
.384*
.431
.269
.004
.632
.979
.295
.326
.013
.355
.090
.584
.012
42
42
42
42
42
42
42
42
42
42
42
42
42
Pearson Correlation
.230
.369*
.416**
.170
.255
.005
.155
1
.258
-.103
.207
.094
.551**
Sig. (2-tailed)
.143
.016
.006
.281
.104
.976
.326
.099
.516
.189
.552
.000
N
P9
P9
.230
42
Sig. (2-tailed)
P8
P8
-.125
.416
N
P7
P7
.201
42
N
P6
P6
.201
.103
N
P5
P5
.063
42
N
P4
P4
.064
42
N
P3
42
P3
.294
Pearson Correlation
Sig. (2-tailed)
N
42
42
42
42
42
42
42
42
42
42
42
42
42
-.027
.250
.252
.190
.246
.164
.379*
.258
1
.357*
.134
.057
.598**
.867
.110
.107
.229
.117
.300
.013
.099
.020
.399
.721
.000
42
42
42
42
42
42
42
42
42
42
42
42
42
*
*
1
.289
.070
.348*
P10 Pearson Correlation
-.071
-.214
.004
-.054
.029
.308
.146
-.103
.357
Sig. (2-tailed)
.653
.173
.979
.736
.858
.047
.355
.516
.020
.064
.661
.024
42
42
42
42
42
42
42
42
42
42
42
42
42
**
.265
.207
.134
.289
1
.060
.555**
N
P11 Pearson Correlation
.273
-.121
.142
.299
.055
Sig. (2-tailed)
.081
.446
.369
.054
.731
.005
.090
.189
.399
.064
.705
.000
42
42
42
42
42
42
42
42
42
42
42
42
42
P12 Pearson Correlation
*
.329
.201
.194
.023
.101
-.051
-.087
.094
.057
.070
.060
1
.350*
Sig. (2-tailed)
.034
.202
.219
.883
.526
.748
.584
.552
.721
.661
.705
42
42
42
42
42
42
42
42
42
42
42
42
42
.457**
.502**
.513**
.389*
.438**
.396**
.384*
.551**
.598**
.348*
.555**
.350*
1
.002
.001
.001
.011
.004
.009
.012
.000
.000
.024
.000
.023
42
42
42
42
42
42
42
42
42
42
42
42
N
N
TOT Pearson Correlation
AL
Sig. (2-tailed)
N
.423
.023
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
Uji Reliabilitas Y
85
Universitas Sumatera Utara
42
Reliability Statistics
Cronbach's
Alpha
N of Items
.647
12
Item-Total Statistics
Cronbach's
Scale Mean if
Scale Variance if Corrected Item-
Item Deleted
Item Deleted
Total Correlation
Alpha if Item
Deleted
P1
40.67
10.618
.281
.629
P2
40.81
10.158
.299
.627
P3
40.95
10.778
.393
.614
P4
40.24
10.966
.207
.642
P5
40.83
10.972
.298
.626
P6
40.24
11.113
.248
.634
P7
39.90
11.259
.252
.634
P8
40.24
10.283
.402
.607
P9
39.86
10.028
.455
.596
P10
39.71
11.038
.124
.664
P11
40.38
10.144
.395
.607
P12
40.43
11.324
.204
.640
Statistik Deskriptif
Descriptive Statistics
N
Minimum
Maximum
Mean
Std. Deviation
Kualitas Sistem Informasi
42
32
45
39.67
3.398
Kualitas Informasi
42
18
24
21.02
1.569
Preceived Usefulness
42
18
24
20.74
1.888
Kepuasan Pengguna
42
36
50
44.02
3.516
Valid N (listwise)
42
Uji Normalitas
86
Universitas Sumatera Utara
One-Sample Kolmogorov-Smirnov Test
Unstandardized
Residual
N
42
Normal Parameters
a,,b
Mean
.0000000
Std. Deviation
Most Extreme Differences
2.58214776
Absolute
.071
Positive
.054
Negative
-.071
Kolmogorov-Smirnov Z
.457
Asymp. Sig. (2-tailed)
.985
a. Test distribution is Normal.
b. Calculated from data.
Uji Koefisien Determinan
b
Model Summary
Model
1
R
.679
Adjusted R
Std. Error of the
Square
Estimate
R Square
a
.461
.418
2.682
a. Predictors: (Constant), Preceived Usefulness, Kualitas Informasi,
Kualitas Sistem Informasi
b. Dependent Variable: Kepuasan Pengguna
Uji Stimultan F
b
ANOVA
Model
1
Sum of Squares
df
Mean Square
Regression
233.609
3
77.870
Residual
273.367
38
7.194
Total
506.976
41
F
Sig.
10.824
.000
a
a. Predictors: (Constant), Preceived Usefulness, Kualitas Informasi, Kualitas Sistem Informasi
b. Dependent Variable: Kepuasan Pengguna
87
Universitas Sumatera Utara
Uji Parsial T Dan Uji Multikolinearitas
Coefficients
Model
1 (Constant)
a
Unstandardized
Standardized
Collinearity
Coefficients
Coefficients
Statistics
B
Std. Error
Beta
t
Sig.
Tolerance
VIF
1.156
7.688
.150
.881
Kualitas Sistem Informasi
.406
.133
.392 3.049
.004
.859
1.165
Kualitas Informasi
.807
.281
.360 2.869
.007
.901
1.110
Preceived Usefulness
.473
.249
.254 1.897
.065
.791
1.264
a. Dependent Variable: Kepuasan Pengguna
Uji Normalitas Grafik
88
Universitas Sumatera Utara
Uji Heteroskedastisitas
89
Universitas Sumatera Utara
Uji Analisis Regresi Linear Berganda Persamaan I
Coefficients
Model
1
a
Unstandardized
Standardized
Coefficients
Coefficients
B
(Constant)
Std. Error
1.156
7.688
Kualitas Sistem Informasi
.406
.133
Kualitas Informasi
.807
Preceived Usefulness
.473
Beta
t
Sig.
.150
.881
.392
3.049
.004
.281
.360
2.869
.007
.249
.254
1.897
.065
a. Dependent Variable: Kepuasan Pengguna
Uji Analisis Regresi Linear Berganda Persamaan II
b
Model Summary
Model
1
R
Adjusted R
Std. Error of the
Square
Estimate
R Square
.457
a
.209
.168
1.721
a. Predictors: (Constant), Kualitas Informasi, Kualitas Sistem Informasi
b. Dependent Variable: Preceived Usefulness
b
ANOVA
Model
1
Regression
Sum of Squares
df
Mean Square
30.548
2
15.274
Residual
115.571
39
2.963
Total
146.119
41
F
5.154
Sig.
.010
a
a. Predictors: (Constant), Kualitas Informasi, Kualitas Sistem Informasi
b. Dependent Variable: Preceived Usefulness
Coefficients
a
90
Universitas Sumatera Utara
Model
1
Unstandardized
Standardized
Coefficients
Coefficients
B
(Constant)
Std. Error
5.392
4.858
.200
.079
.353
.171
Kualitas Sistem
Beta
t
Sig.
1.110
.274
.360
2.527
.016
.293
2.057
.046
Informasi
Kualitas Informasi
a. Dependent Variable: Preceived Usefulness
Analisis Jalur KSIPersamaan 1
Model Summary
Model
1
R
R Square
.351
a
Adjusted R
Std. Error of the
Square
Estimate
.123
.101
1.790
a. Predictors: (Constant), Kualitas Sistem Informasi
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Kualitas Sistem Informasi
Coefficients
Std. Error
13.000
3.275
.195
.082
Beta
t
.351
Sig.
3.970
.000
2.371
.023
a. Dependent Variable: Preceived Usefulness
Persamaan 2
Model Summary
Model
1
R
.586
R Square
a
.344
Adjusted R
Std. Error of the
Square
Estimate
.310
2.920
a. Predictors: (Constant), Preceived Usefulness, Kualitas Sistem
Informasi
91
Universitas Sumatera Utara
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Coefficients
Std. Error
Beta
15.656
6.309
Kualitas Sistem Informasi
.351
.143
Preceived Usefulness
.697
.258
t
Sig.
2.482
.017
.339
2.446
.019
.374
2.703
.010
a. Dependent Variable: Kepuasan Pengguna
Analisis Jalur KI Persamaan 1
Model Summary
Model
1
R
.420
R Square
a
Adjusted R
Std. Error of the
Square
Estimate
.176
.156
3.231
a. Predictors: (Constant), Kualitas Informasi
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Kualitas Informasi
Coefficients
Std. Error
24.249
6.779
.941
.322
Beta
t
.420
Sig.
3.577
.001
2.925
.006
a. Dependent Variable: Kepuasan Pengguna
Persamaan 2
Model Summary
Model
1
R
.573
R Square
a
.329
Adjusted R
Std. Error of the
Square
Estimate
.294
2.954
a. Predictors: (Constant), Preceived Usefulness, Kualitas Informasi
92
Universitas Sumatera Utara
Coefficients
a
Standardized
Unstandardized Coefficients
Model
1
B
(Constant)
Std. Error
13.928
7.099
Kualitas Informasi
.683
.306
Preceived Usefulness
.759
.255
Coefficients
Beta
t
Sig.
1.962
.057
.305
2.230
.032
.407
2.979
.005
a. Dependent Variable: Kepuasan Pengguna
93
Universitas Sumatera Utara