Hubungan antara Job Characteristics dengan Employee Engagement di Perusahaan Telekomunikasi
DAFTAR PUSTAKA
Albrecht, S.L., (2010). Handbook of employee engagement perspective, issues,
research and practice, UK: MGP Books Group.
Azwar, S., (1999). Penyusunan skala psikologi, Yogyakarta: Pustaka Pelajar.
Azwar, S., (2012). Penyusunan skala psikologi edisi 2, Yogyakarta: Pustaka Pelajar.
Azwar, S., (1997). Validitas dan reliabilitas, Yogyakarta: Pustaka Pelajar.
Bassett, G. (1994). The case against job satisfaction. Business Horizons. 37, 61-80
Berry, L.M., (1998). Psychological at work, 2nd edition, New York: McGrawHill.
Blessing White. (2011, January). Employee engagement report 2011. New Jersey:
Author.
[Online]
Available
:
http://www.blessingwhite.com/content/reports/blessingwhite_2011_ee_rep
ort.pdf Tanggal akses : 1 September 2012
Breso, E., Schaufeli, W.B., & Salanova, M. (2011). Can a self-efficacy-based
intervention decrease bournout, increase engagement, and enhance
performance? A Quasi-experimental study. High Educ, 61, 339-355.
Castellano, W.G. (2008). A new framework of employee engagement. New Jersey:
The State University of New Jersey, RUTGERS.
Cunningham J.B. & Eberle, T. (1990). A guide to job enrichment and redesign.
Gale Group, 67(2), 56-61.
Elanain, H.M. (2009). Job characteristics, work attitude and behaviors in a nonwestern context. Journal of Management Development, 28(5), 457-477.
Universitas Sumatera Utara
Endres, G.M. & Smoak, L.M. (2008) Human resource craze: Human performance
improvement and employee engagement. Organization Development
Journal, 26(1), 69-78.
Faturochman. (1997). The job characteristics theory: Review. Buletin Psikologi,
5(2), 1-13
Ferris, G.R. & Gilmore, D.C. (1984). The moderating role of work context in job
design research: A test of competing models. Academy of Management
Journal. 27(4), 885-992.
Firman. (2011). Pengaruh karakteristik pekerjaan terhadap kepuasan kerja
pegawai di lingkungan Pemkot Payakumbuh. TINGKAP, 7(2), 161-172.
Galup, S.D, Klein, Gary, J, & James, J. (2008). The impacts of job characteristics
on is employee satisfaction: A comparison between permanent and
temporary employees. The Journal of Computer Information Systems
Summer, 48(4), 58-68.
Glissin,C. & Durick, M. (1988). Predictors of job satisfaction and organizational
commitment in human servise organizations. Administrative Science
Quarterly. 33(1), 61-81.
Gubman, E. (2003). Engaging talent. Executive Excelence. 20(7),11.
Hackman, J.R & Oldham G.R. (1974). Motivation through the design of work:
test of a theory (Technical Report No. 6). Yale University, Departement of
Administrative Sciences.
Hadi, S. (2000). Metodologi research. Yogyakarta: Penerbit Andi
Universitas Sumatera Utara
Hallberg, U.E. & Schaufeli, W.B. (2006). Same same’ but different? Can work
engagement be discriminated from job involvement and organizational
commitment? European Psychologist, 11(1), 119-270.
Henryhand, C.J. (2009). The effect of employee recognition and employee
engagement on job satisfaction and intent to leave in the public sector
(Doctoral dissertation). United States : Capella University.
Hunt, S., Chonko, L.B., & Wood, V.R. (1985). Organizational commitment and
marketing. Journal of Marketing, 49(1), 112-126.
Kahn, W.A. (1990). Psychological conditions of personal engagement and
disengagement at work. Academy of Management Journal, 33(4), 692-724.
Kulaar, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee
engagement : A literature review (Working Paper Series No. 19). Kingston
University, Kingston Business School.
Loher, B.T., Noe, R.A., Moeller, N.L., (1985). A meta analysis of the relation of
job characteristics to job satisfaction. Journal of Applied Psychology.
70(2), 280-289.
Lockwood, N.R. (2005). Employee engagement. USA: SHRM Research Briefly
Stated.
Lucia, D. (2010). Analisis perbedaan kepuasan kerja karyawan ditinjau dari gaya
kepemimpinan transformasional dan transaksional pada kantor Divisi
Regional I PT. Telkom. (Skripsi). Medan. Fakultas Ekonomi Universitas
Sumatera Utara.
MacLeod, D., & Clarke, N. (2009). Engaging for success: Enhancing
performance through employee engagement. UK: Departement for
Business, Innovation and Skills.
Universitas Sumatera Utara
Maslach, C. Schaufeli, W.B. & Leiter, M.P. (2001). Job burnout. Annual Review
of Psychology, 52, 397-422
Newman, D.A & Harrison, D.A. (2008). Been there bottled that: Are state and
behavioral work engagement new and useful construct’wines? Industrial
and Organizational Psychology, 1, 31-50
Oldham, G.R., & Hackman, J.R. (2005). How job characteristics theory happened.
Dalam K.G. Smith & M.A. Hitt (Eds.), The Oxford Handbook of
Management Theory: The Proses of Theory Development. Oxford, Uk:
Oxford University Press.
Oldham, G.R., & Hackman, J.R. (2010). Not what it was and not what it will be:
The future of job design research. Journal of Organization Behavior, 31
(2-3), 463-479
Perrin, T. (2003). Understanding what drives employee engagement. US
Report.[Online]
Available:http://www.towersperrin.com/tp/getwebcachedoc?webc=hrs/usa
/2003/200309/talent_2003.pdf Tanggal akses : 1 September 2012
Robinson, D., Perryman, S., & Hayday, S. (2004). The drives of employee
engagement. (IES PDF Report). UK : Institute for Employment Studies.
Saks, A.M. (2006). Antecedents and consequences of employee engagement.
Journal of Managerial Psychology, 21(7), 600-619.
Sarkisian, N., Catsouphes, M.P., Bhate, R., Lee, J., Carapinha, R., & Minnich, C.
(2011). Effect of country and age on work engagement, job satisfaction &
organizational commitment among employees in the United States (Study
Research). Boston College. The Sloan Center on Aging & Work.
Schuurman, J. (2011). Job characteristics, health and satisfaction: Can
satisfaction with socila life overcome negative job traits? (Thesis)
Rotterdam: Erasmus University.
Universitas Sumatera Utara
Schaufeli, W.B., Salanova, M., Roma, V.G., & Bakker, A.B. (2002). The
measurement of engagement and burnout: A two sample confirmatory
factor analityc approach. Journal of Happiness Studies 3, 71-92.
Sitanggang, D. (2006). Pengaruh karakteristik pekerjaan terhadap kepuasan kerja
perawat lulusan D-3 pada Rumah Sakit Santa Elisabet di Medan (Tesis).
Medan: Sekolah Pascasarjana Universitas Sumatera Utara.
Vance, R.J. (2006). Employee engagement and commitment. USA: SHRM
Foundation.
Vazirani, N. (2007). Employee engagement (Working Paper Series). SIES
College of Management Studies.
Widhiarso, W. (2001). SPSS untuk psikologi. [Online] Available
http://widhiarso.staff.ugm.ac.id/files/Mengkategorikan%20Data.pdf
Tanggal akses : 12 Mei 2013
:
Wildermuth, C.M. & Pauken, P.D. (2008). A perfect match: Decoding employee
engagement – Part I: Engaging cultures and leaders. Industrial and
Commercial Training, 40(3), 122-128.
Universitas Sumatera Utara
Albrecht, S.L., (2010). Handbook of employee engagement perspective, issues,
research and practice, UK: MGP Books Group.
Azwar, S., (1999). Penyusunan skala psikologi, Yogyakarta: Pustaka Pelajar.
Azwar, S., (2012). Penyusunan skala psikologi edisi 2, Yogyakarta: Pustaka Pelajar.
Azwar, S., (1997). Validitas dan reliabilitas, Yogyakarta: Pustaka Pelajar.
Bassett, G. (1994). The case against job satisfaction. Business Horizons. 37, 61-80
Berry, L.M., (1998). Psychological at work, 2nd edition, New York: McGrawHill.
Blessing White. (2011, January). Employee engagement report 2011. New Jersey:
Author.
[Online]
Available
:
http://www.blessingwhite.com/content/reports/blessingwhite_2011_ee_rep
ort.pdf Tanggal akses : 1 September 2012
Breso, E., Schaufeli, W.B., & Salanova, M. (2011). Can a self-efficacy-based
intervention decrease bournout, increase engagement, and enhance
performance? A Quasi-experimental study. High Educ, 61, 339-355.
Castellano, W.G. (2008). A new framework of employee engagement. New Jersey:
The State University of New Jersey, RUTGERS.
Cunningham J.B. & Eberle, T. (1990). A guide to job enrichment and redesign.
Gale Group, 67(2), 56-61.
Elanain, H.M. (2009). Job characteristics, work attitude and behaviors in a nonwestern context. Journal of Management Development, 28(5), 457-477.
Universitas Sumatera Utara
Endres, G.M. & Smoak, L.M. (2008) Human resource craze: Human performance
improvement and employee engagement. Organization Development
Journal, 26(1), 69-78.
Faturochman. (1997). The job characteristics theory: Review. Buletin Psikologi,
5(2), 1-13
Ferris, G.R. & Gilmore, D.C. (1984). The moderating role of work context in job
design research: A test of competing models. Academy of Management
Journal. 27(4), 885-992.
Firman. (2011). Pengaruh karakteristik pekerjaan terhadap kepuasan kerja
pegawai di lingkungan Pemkot Payakumbuh. TINGKAP, 7(2), 161-172.
Galup, S.D, Klein, Gary, J, & James, J. (2008). The impacts of job characteristics
on is employee satisfaction: A comparison between permanent and
temporary employees. The Journal of Computer Information Systems
Summer, 48(4), 58-68.
Glissin,C. & Durick, M. (1988). Predictors of job satisfaction and organizational
commitment in human servise organizations. Administrative Science
Quarterly. 33(1), 61-81.
Gubman, E. (2003). Engaging talent. Executive Excelence. 20(7),11.
Hackman, J.R & Oldham G.R. (1974). Motivation through the design of work:
test of a theory (Technical Report No. 6). Yale University, Departement of
Administrative Sciences.
Hadi, S. (2000). Metodologi research. Yogyakarta: Penerbit Andi
Universitas Sumatera Utara
Hallberg, U.E. & Schaufeli, W.B. (2006). Same same’ but different? Can work
engagement be discriminated from job involvement and organizational
commitment? European Psychologist, 11(1), 119-270.
Henryhand, C.J. (2009). The effect of employee recognition and employee
engagement on job satisfaction and intent to leave in the public sector
(Doctoral dissertation). United States : Capella University.
Hunt, S., Chonko, L.B., & Wood, V.R. (1985). Organizational commitment and
marketing. Journal of Marketing, 49(1), 112-126.
Kahn, W.A. (1990). Psychological conditions of personal engagement and
disengagement at work. Academy of Management Journal, 33(4), 692-724.
Kulaar, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee
engagement : A literature review (Working Paper Series No. 19). Kingston
University, Kingston Business School.
Loher, B.T., Noe, R.A., Moeller, N.L., (1985). A meta analysis of the relation of
job characteristics to job satisfaction. Journal of Applied Psychology.
70(2), 280-289.
Lockwood, N.R. (2005). Employee engagement. USA: SHRM Research Briefly
Stated.
Lucia, D. (2010). Analisis perbedaan kepuasan kerja karyawan ditinjau dari gaya
kepemimpinan transformasional dan transaksional pada kantor Divisi
Regional I PT. Telkom. (Skripsi). Medan. Fakultas Ekonomi Universitas
Sumatera Utara.
MacLeod, D., & Clarke, N. (2009). Engaging for success: Enhancing
performance through employee engagement. UK: Departement for
Business, Innovation and Skills.
Universitas Sumatera Utara
Maslach, C. Schaufeli, W.B. & Leiter, M.P. (2001). Job burnout. Annual Review
of Psychology, 52, 397-422
Newman, D.A & Harrison, D.A. (2008). Been there bottled that: Are state and
behavioral work engagement new and useful construct’wines? Industrial
and Organizational Psychology, 1, 31-50
Oldham, G.R., & Hackman, J.R. (2005). How job characteristics theory happened.
Dalam K.G. Smith & M.A. Hitt (Eds.), The Oxford Handbook of
Management Theory: The Proses of Theory Development. Oxford, Uk:
Oxford University Press.
Oldham, G.R., & Hackman, J.R. (2010). Not what it was and not what it will be:
The future of job design research. Journal of Organization Behavior, 31
(2-3), 463-479
Perrin, T. (2003). Understanding what drives employee engagement. US
Report.[Online]
Available:http://www.towersperrin.com/tp/getwebcachedoc?webc=hrs/usa
/2003/200309/talent_2003.pdf Tanggal akses : 1 September 2012
Robinson, D., Perryman, S., & Hayday, S. (2004). The drives of employee
engagement. (IES PDF Report). UK : Institute for Employment Studies.
Saks, A.M. (2006). Antecedents and consequences of employee engagement.
Journal of Managerial Psychology, 21(7), 600-619.
Sarkisian, N., Catsouphes, M.P., Bhate, R., Lee, J., Carapinha, R., & Minnich, C.
(2011). Effect of country and age on work engagement, job satisfaction &
organizational commitment among employees in the United States (Study
Research). Boston College. The Sloan Center on Aging & Work.
Schuurman, J. (2011). Job characteristics, health and satisfaction: Can
satisfaction with socila life overcome negative job traits? (Thesis)
Rotterdam: Erasmus University.
Universitas Sumatera Utara
Schaufeli, W.B., Salanova, M., Roma, V.G., & Bakker, A.B. (2002). The
measurement of engagement and burnout: A two sample confirmatory
factor analityc approach. Journal of Happiness Studies 3, 71-92.
Sitanggang, D. (2006). Pengaruh karakteristik pekerjaan terhadap kepuasan kerja
perawat lulusan D-3 pada Rumah Sakit Santa Elisabet di Medan (Tesis).
Medan: Sekolah Pascasarjana Universitas Sumatera Utara.
Vance, R.J. (2006). Employee engagement and commitment. USA: SHRM
Foundation.
Vazirani, N. (2007). Employee engagement (Working Paper Series). SIES
College of Management Studies.
Widhiarso, W. (2001). SPSS untuk psikologi. [Online] Available
http://widhiarso.staff.ugm.ac.id/files/Mengkategorikan%20Data.pdf
Tanggal akses : 12 Mei 2013
:
Wildermuth, C.M. & Pauken, P.D. (2008). A perfect match: Decoding employee
engagement – Part I: Engaging cultures and leaders. Industrial and
Commercial Training, 40(3), 122-128.
Universitas Sumatera Utara