Pengaruh Penciptaan Pengetahuan Terhadap Modal Struktural dan Modal Pelanggan dengan Modal Manusia Sebagai Variabel Intervening pada Bank BUMN Wilayah Kota Medan
DAFTAR PUSTAKA
Artinah, Budi. 2011. PengaruhIntellektual Capital TerhadapPrifitabilitas (Studi
Empirus pada Perusahaan Perbankan. Jurnal Socioscientia, Vol. 3(1): 5158.
Astuti, PartiwiDwidanArifinSabeni. 2005. Hubungan Intellectual Capital dan
Business Performance dengan Diamond Specification : Sebuah Perspektif
Akuntansi. Dalam Simposium Nasional Akuntansi VIII, Solo, 15-16
September 2005. 694-709.
Augusty, Ferdinand. 2006. Metodologi Penelitian Manajemen. Edisi 2. Semarang:
Badan Penerbit Universitas Diponegoro.
Bontis, N. 1998. Intellectual Capital: An Exploratory Study That Develops
Measures And Models. Management Decision 36, No. 2: 63-76.
Bontis, N., Keow, W.C.C. and Richardson, S. 2000. Intellectual Capital and
Business Performance in Malaysian Industries.Journal of Intellectual
Capital 1, No. 1: 85-100
Bontis, N., Amman and Jordan. Intellectual Capitaland BusinessPerformance in
the Pharmaceutical Sector of Jordan. Management Decision .Vol. (48). No.
1: 105-131.
Cabrita, Maria do Rosario et al. 2008. Intellectual Capital and Business
Performance in the Portuguese Banking Industry.Int. J. Technology
Management.Vol. 43, Nos. 1-3. 212-237.
Chen, Ming-Chin., Shu-Ju Cheng and Yuhchang Hwang. 2005. An empirical
investigation of the relationship between intellectual capital and firm's
market value and financial performance. Journal of Intellectual Capital,
Vol. 6 (2) : 159-175.
Divianto.2010. Pengaruh Faktor-faktor Intellectual Capital (Human Capital,
Structural Capital dan Customer Capital) Terhadap Business Performance
(Survey pada Perusahaan Swasta di Palembang). Jurnal Ilmiah Orasi
Bisnis, Edisi Ke-IV :81-99.
Fajariyah, Fitri. 2012. Analisis Pengaruh Implementasi Knowledge Creation,
Human Capital, Customer Capital dan Structural Capital terhadap
Business Performance (Studi Kasus di PT Bank Pembangunan Daerah
Jawa Tengah). Skripsi. Semarang: Universitas Diponegoro.
151
Universitas Sumatera Utara
152
Fitz-enz, J, 2005.The ROI of Human Capital: Measuring the Economic Value
Added of Employee Performance, AMA-COM. New York: American
Management Association.
Halim, Chairun Nisadan Tatik Suryani. 2013. Pengaruh Keramahan, Kredibilitas
dan Citra Karyawan Terhadap Kedekatan Karyawan dan Kepuasan
Nasabah Produk Tabungan Bank Konvensional di Surabaya. Journal of
Business and Banking .Volume 3.No. 1.Pages 81-92.
Hong, Pew Tan, David Plowman dan Phil Hancock. 2007. Intellectual Capital and
Financial Returns of Companies. Journal of Intellectual Capital .Vol 8 (1).:
76-95.
Kok, Andrew. 2007. Intellectual Capital Management as Part of Knowledge
Management Initiative at Institutions of Higher Learning. The Electronic
Journal of Knowledge Management . Vol. 5 (2): 181-192.
Kuncoro. 2005. Otonomidan Pembangunan Daerah: Reformasi, Perencanaan,
Strategi dan Peluang. Jakarta: Penerbit Erlangg.
Che, M. Y. and C. C. Chen. 2011. Option Analysis and Knowledge Management:
Implications for Theory and Practice. Information Science, Elsevier . Vol.
181. pp. 3861-3877.
Nielsen, C., et al. (2006). Intellectual Capital Statements on Their Way to The
Stock Exchange. Journal of Intellectual Capital .Vol. 7. No. 2, pp. 221-40.
Ning, Y.T., et al. 2011. Knowledge creation and intellectual capital on securities
investment services. African Journal of Business Management. Vol. 5(3):
924-933.
Nonaka, I. and Takeuchi, H. 1997. The Knowledge Creating Company.
New York: Oxford University Press.
Nonaka, I., & Toyama, R., & Konno, N. 2005. SECI, Ba, and Leadership: a
Unified Model of Dynamic Knowledge Creation, dalam I. Nonakadan D.
Teece, Managing Industrial Knowledge. London: Sage, pp. 14-29.
Ongkorahardjo, M.D.P., A. Susanto dan D. Rachmawati. 2008. Analisis Pengaruh
Human Capital Terhadap Kinerja Perusahaan (Studi Empiris pada Kantor
Akuntan Publik di Indonesia). Jurnal Akuntansi dan Keuangan, Vol.
10 (1): 11-21.
Quink, Ute. 2008. An Exploration of Knoowledge Management and Intellectual
Capital in Nonprofit Organisation Context. Tesis. Brisbane: The
Queensland University of Technology (QUT).
Universitas Sumatera Utara
153
Salim, S.M. dan G. Karyawati. 2013. Pengaruh Modal Intelektual terhadap Kinerja
Keuangan. Journal of Business and Entrepreneurship, Vol. 1 (2): 1-13.
Randa, F dan S.A. Solon. 2012. Pengaruh Modal Intelektual terhadap Nilai
Perusahaan (Studi Empiris pada Perusahaan Manufaktur yang Terdaftar di
Bursa Efek Indonesia). Jurnal Sistem Informasi Manajemen dan Akuntansi
Vol 10 (1) : 24-47. Fakultas Ekonomi UAJ Makassar.
Rachmawati, D., dan F. Wulani. 2005. Human Capital dan Kinerja Dareah: Studi
Kasus di Jawa Timur. Majalah Ekonomi, Vol, 17(3): 262-279.
Sangkala. 2007. Knowledge Management. Jakarta: PT. Raja Grafindo Persada.
Schermerhon. 2005. Management, 8th edition . USA: John Wiley & Sons, Inc,
Shih, Kuang-Hsun., Chia-Jung Chang and Binshan Lin. 2010. Assessing
Knowledge Creation and Intellectual Capital in Banking Industry. Journal
of Intellectual Capital. Vol. 11 (1) : 74-89.
Sugiyono. 2012. Metode Penelitian Bisnis. Bandung: Alfabeta.
Suharsimi, Arikunto. 2002. Manajemen Penelitian. Jakarta: Rineka Cipta.
Tambunan, Sihar. 2014. Metode “Structural Equation Modelling dan Interpretasi
Hasil Penelitian dengan Menggunakan Program AMOS. Jakarta
Ghozali, Imam. 2012. Aplikasi Analisis Multivariate dengan Program IBM
SPSS 20. Semarang: Badan Penerbit Universitas Diponegoro.
Ulum, I; Gozhali, I. danChariri, A.. 2008. Intellectual Capital dan Kinerja
Keuangan Perusahaan; Suatu Analisis dengan Pendekatan Partial Least
Squares. Simposium Nasional Akuntansi XI. Pontianak: 23-24 Juli.
Ulum, Ihyaul. 2009. Analisis Inter-relasiantar Komponen Intellectual Capital dan
Kinerja Perusahaan. Penelitian Dasar Keilmuan DPP-UMN. Malang.
Weatherly, L.A. 2005. The Value of People: The Challenges and Opportunities of
Human Capital Measurement and Reporting. Research Quarterly. Society
for Human Resource Management.
Widaryanti. 2011. Faktor-Faktor yang Mempengaruhi Kinerja Intellectual Capital
padaIndustri Perbankan yang Listing di Bursa Efek Indonesia. Fokus
Ekonomi. Vol. 6.No. 1. Hal: 49-67.
Williams, S. M. 2005. Is Intellectual Capital Performance and Disclosure
Practices Related ?Journal of Intellectual Capita,l 2 (3): 192–203.
Universitas Sumatera Utara
Artinah, Budi. 2011. PengaruhIntellektual Capital TerhadapPrifitabilitas (Studi
Empirus pada Perusahaan Perbankan. Jurnal Socioscientia, Vol. 3(1): 5158.
Astuti, PartiwiDwidanArifinSabeni. 2005. Hubungan Intellectual Capital dan
Business Performance dengan Diamond Specification : Sebuah Perspektif
Akuntansi. Dalam Simposium Nasional Akuntansi VIII, Solo, 15-16
September 2005. 694-709.
Augusty, Ferdinand. 2006. Metodologi Penelitian Manajemen. Edisi 2. Semarang:
Badan Penerbit Universitas Diponegoro.
Bontis, N. 1998. Intellectual Capital: An Exploratory Study That Develops
Measures And Models. Management Decision 36, No. 2: 63-76.
Bontis, N., Keow, W.C.C. and Richardson, S. 2000. Intellectual Capital and
Business Performance in Malaysian Industries.Journal of Intellectual
Capital 1, No. 1: 85-100
Bontis, N., Amman and Jordan. Intellectual Capitaland BusinessPerformance in
the Pharmaceutical Sector of Jordan. Management Decision .Vol. (48). No.
1: 105-131.
Cabrita, Maria do Rosario et al. 2008. Intellectual Capital and Business
Performance in the Portuguese Banking Industry.Int. J. Technology
Management.Vol. 43, Nos. 1-3. 212-237.
Chen, Ming-Chin., Shu-Ju Cheng and Yuhchang Hwang. 2005. An empirical
investigation of the relationship between intellectual capital and firm's
market value and financial performance. Journal of Intellectual Capital,
Vol. 6 (2) : 159-175.
Divianto.2010. Pengaruh Faktor-faktor Intellectual Capital (Human Capital,
Structural Capital dan Customer Capital) Terhadap Business Performance
(Survey pada Perusahaan Swasta di Palembang). Jurnal Ilmiah Orasi
Bisnis, Edisi Ke-IV :81-99.
Fajariyah, Fitri. 2012. Analisis Pengaruh Implementasi Knowledge Creation,
Human Capital, Customer Capital dan Structural Capital terhadap
Business Performance (Studi Kasus di PT Bank Pembangunan Daerah
Jawa Tengah). Skripsi. Semarang: Universitas Diponegoro.
151
Universitas Sumatera Utara
152
Fitz-enz, J, 2005.The ROI of Human Capital: Measuring the Economic Value
Added of Employee Performance, AMA-COM. New York: American
Management Association.
Halim, Chairun Nisadan Tatik Suryani. 2013. Pengaruh Keramahan, Kredibilitas
dan Citra Karyawan Terhadap Kedekatan Karyawan dan Kepuasan
Nasabah Produk Tabungan Bank Konvensional di Surabaya. Journal of
Business and Banking .Volume 3.No. 1.Pages 81-92.
Hong, Pew Tan, David Plowman dan Phil Hancock. 2007. Intellectual Capital and
Financial Returns of Companies. Journal of Intellectual Capital .Vol 8 (1).:
76-95.
Kok, Andrew. 2007. Intellectual Capital Management as Part of Knowledge
Management Initiative at Institutions of Higher Learning. The Electronic
Journal of Knowledge Management . Vol. 5 (2): 181-192.
Kuncoro. 2005. Otonomidan Pembangunan Daerah: Reformasi, Perencanaan,
Strategi dan Peluang. Jakarta: Penerbit Erlangg.
Che, M. Y. and C. C. Chen. 2011. Option Analysis and Knowledge Management:
Implications for Theory and Practice. Information Science, Elsevier . Vol.
181. pp. 3861-3877.
Nielsen, C., et al. (2006). Intellectual Capital Statements on Their Way to The
Stock Exchange. Journal of Intellectual Capital .Vol. 7. No. 2, pp. 221-40.
Ning, Y.T., et al. 2011. Knowledge creation and intellectual capital on securities
investment services. African Journal of Business Management. Vol. 5(3):
924-933.
Nonaka, I. and Takeuchi, H. 1997. The Knowledge Creating Company.
New York: Oxford University Press.
Nonaka, I., & Toyama, R., & Konno, N. 2005. SECI, Ba, and Leadership: a
Unified Model of Dynamic Knowledge Creation, dalam I. Nonakadan D.
Teece, Managing Industrial Knowledge. London: Sage, pp. 14-29.
Ongkorahardjo, M.D.P., A. Susanto dan D. Rachmawati. 2008. Analisis Pengaruh
Human Capital Terhadap Kinerja Perusahaan (Studi Empiris pada Kantor
Akuntan Publik di Indonesia). Jurnal Akuntansi dan Keuangan, Vol.
10 (1): 11-21.
Quink, Ute. 2008. An Exploration of Knoowledge Management and Intellectual
Capital in Nonprofit Organisation Context. Tesis. Brisbane: The
Queensland University of Technology (QUT).
Universitas Sumatera Utara
153
Salim, S.M. dan G. Karyawati. 2013. Pengaruh Modal Intelektual terhadap Kinerja
Keuangan. Journal of Business and Entrepreneurship, Vol. 1 (2): 1-13.
Randa, F dan S.A. Solon. 2012. Pengaruh Modal Intelektual terhadap Nilai
Perusahaan (Studi Empiris pada Perusahaan Manufaktur yang Terdaftar di
Bursa Efek Indonesia). Jurnal Sistem Informasi Manajemen dan Akuntansi
Vol 10 (1) : 24-47. Fakultas Ekonomi UAJ Makassar.
Rachmawati, D., dan F. Wulani. 2005. Human Capital dan Kinerja Dareah: Studi
Kasus di Jawa Timur. Majalah Ekonomi, Vol, 17(3): 262-279.
Sangkala. 2007. Knowledge Management. Jakarta: PT. Raja Grafindo Persada.
Schermerhon. 2005. Management, 8th edition . USA: John Wiley & Sons, Inc,
Shih, Kuang-Hsun., Chia-Jung Chang and Binshan Lin. 2010. Assessing
Knowledge Creation and Intellectual Capital in Banking Industry. Journal
of Intellectual Capital. Vol. 11 (1) : 74-89.
Sugiyono. 2012. Metode Penelitian Bisnis. Bandung: Alfabeta.
Suharsimi, Arikunto. 2002. Manajemen Penelitian. Jakarta: Rineka Cipta.
Tambunan, Sihar. 2014. Metode “Structural Equation Modelling dan Interpretasi
Hasil Penelitian dengan Menggunakan Program AMOS. Jakarta
Ghozali, Imam. 2012. Aplikasi Analisis Multivariate dengan Program IBM
SPSS 20. Semarang: Badan Penerbit Universitas Diponegoro.
Ulum, I; Gozhali, I. danChariri, A.. 2008. Intellectual Capital dan Kinerja
Keuangan Perusahaan; Suatu Analisis dengan Pendekatan Partial Least
Squares. Simposium Nasional Akuntansi XI. Pontianak: 23-24 Juli.
Ulum, Ihyaul. 2009. Analisis Inter-relasiantar Komponen Intellectual Capital dan
Kinerja Perusahaan. Penelitian Dasar Keilmuan DPP-UMN. Malang.
Weatherly, L.A. 2005. The Value of People: The Challenges and Opportunities of
Human Capital Measurement and Reporting. Research Quarterly. Society
for Human Resource Management.
Widaryanti. 2011. Faktor-Faktor yang Mempengaruhi Kinerja Intellectual Capital
padaIndustri Perbankan yang Listing di Bursa Efek Indonesia. Fokus
Ekonomi. Vol. 6.No. 1. Hal: 49-67.
Williams, S. M. 2005. Is Intellectual Capital Performance and Disclosure
Practices Related ?Journal of Intellectual Capita,l 2 (3): 192–203.
Universitas Sumatera Utara