How to Generate a Simulation Report

Using Process Analytics 11-3

11.1.3 Human Resource Metrics

You can view performance and workload metrics filtered by participant. This enables you to monitor the workload and performance of the different participants in the BPMN process.

11.2 Typical Process Analytics Workflow

The following list describes the typical tasks you perform when you use Process Analytics in a BPM Project: ■ Create a BPM project and one or more BPMN processes. ■ Configure the sampling points generation for the project or process. ■ Configure the project to use BPM Cubes or Oracle BAM, or both. ■ Add business indicators to the processes in your project. ■ Assign values to the business indicators. ■ Add measurement marks or counter marks in the processes where you want to track the value of the business indicators. ■ Deploy your project. ■ Use BPM Workspace or BAM Architect to configure custom dashboards. Figure 11–1 shows the cycle the process analytics data goes through after deploying and running a BPMN process. Figure 11–1 Process Analytics Data Cycle This diagram describes the cycle the process analytics data goes through. Process participants interact with the BPMN process using BPM WorkSpace. The BPMN Service Engine runs the activities in the BPMN process and stores the values of the business indicators in the process to BPM pre-defined cubes or Oracle BAM, or both. Business owners can monitor the process using Oracle BAM or BPM dashboards based on the pre-defined BPM cubes.

11.3 Configuring Projects, Processes and Activities to Generate Sampling Points

When the BPMN Service Engine runs the activity in the process it stores data about the process to the BPM Cubes and Oracle BAM Data Objects. This data comes from the 11-4 Modeling and Implementation Guide for Oracle Business Process Management sampling points defined in the project. You can configure which processes in your project, or which activities in your project generate sampling points in these databases. You can configure the sampling point generation at the following levels: ■ Project ■ Process ■ Activity You can configure your project to generate sampling points for all the activities in the processes it contains or only for interactive activities. You can also choose not to generate sampling points for the processes in this project. BPMN processes use this value when they are configured to use the project default settings. By default, the project is configured to generate sampling points only for interactive activities. You can configure your processes to use a setting for sampling point generation different from the one defined by the project. Generally you do this to improve the performance of the project. For example, if your project contains a process that contains multiple activities and you are not interesting in obtaining process metrics for this process, then you might choose to configure the process to not generate sampling points. Another example is if you are interested in measuring only one process within your project, then you might choose to configure the project to not generate sampling points and configure that particular process to generate sampling points. By default, the process is configured to use the project sampling point configuration. You can also configure one or more of the activities in your process to use a sampling point setting different from the one used in your process. For example, you might choose to configure all the gateway activities in your process to not generate sampling points because you consider these metrics do not provide relevant information. By default activities are configured to use the process sampling point configuration. If in turn, the process is configured to use the project configuration, then the activities use the configuration the project specifies.

11.3.1 How to Configure the Sampling Point Generation of a Project

You can configure the sampling point generation at the project level. To configure the sampling point generation of a project: 1. In the BPM Project Navigator, right-click the project you want to configure.

2. Select Project Preferences.

3. In the Process Analytics Summary tab, in the Project Sample Points section, select

an option. Available options are: Option Description Generate Only for Interactive Activities Generate sampling points only for the user tasks in the processes contained in the project. Generate for All Activities Generate sampling points for all the activities in the processes contained in the project. Do Not Generate Do not generate sampling points for any of the activities in the processes contained in the project.