Human Resource Metrics Introduction to Process Analytics

Using Process Analytics 11-7 Measures Measures store the value of a key performance indicator that you can measure. Measures only allow data types that are continuous. You must use them with measurement marks. The deal amount and the discount percentage are examples of measures in the Sales Quote process. Dimensions Dimension store the value of a key performance indicator that you can use to group the values of the measure business indicators in your process. If you use a continuous data value to define a dimension, then you must add it at least one range. The Process Analytics database only stores the range value if the data value is a continuous one. The deal range and the industry type are examples of dimensions in the Sales Quote process. Counters Counters keep track of the number of times an instance completes a certain activity. You must use them with counter marks. The counter variable does not store the actual value, its value is always 1. The value that specifies the number of times an instance completes an activity is updated directly in the Process Analytics databases. To monitor the value of a counter business indicator, you must create a dashboard based on a counter mark that is configured to track this counter business indicator. For more information on how to configure counters, see Section 11.6, Adding Counters to the Activities in a Process .

11.4.1 How to Add a Business Indicator to a Project

Business indicators enable you to define the key performance indicators to measure in your project. To add a business indicator to a project: 1. In the BPM Project Navigator, select the project.

2. In the Structure Window, right-click Business Indicators and select New.

The Create Business Indicator dialog appears. 3. Enter a name to identify the business indicator. 4. In the Business Indicator list, select a type of business indicator. Table 11–1 Available Data Types for Business Indicator Types Business Indicator Type Allowed Data Types Dimension ■ String ■ Bool ■ Time ■ Int with ranges ■ Real with ranges ■ Decimal with ranges Measure ■ Int ■ Real ■ Decimal Counter ■ Int