Process and Activity Performance Metrics Workload Metrics

11-6 Modeling and Implementation Guide for Oracle Business Process Management

6. Click OK.

11.3.6 What Happens When You Configure the Sampling Points for an Activity

The BPMN Service Engine uses the activity sampling point configuration to decide wether to store the Process Analytics information, regardless of what the project and process sampling point configurations indicate.

11.4 Adding Business Indicators to Projects

Business Indicators are project data objects you use to store the value of the key performance indicators of your process. For your convenience business indicators have their own entry in the structure window. Key performance indicators represent relevant information in your process that can help you determine if your process is running as expected. The following are examples of common business indicators: ■ Order Amount ■ Product Stock ■ Elapsed Time ■ Shipping Status You can use business indicators to store the value of an indicator you want to measure in your process, or to store a category you want to use to group the values you measured in your process. According to the type of information you want to store, you can define your business indicator as a: ■ Measure ■ Dimension ■ Counter The type of business indicator determines the available data types you can use. Table 11–1 shows the available data types for each business indicator type. Option Description Inherit Process Default The BPMN Service Engine uses the process sampling point configuration to decide if it generates sampling points for this activity. Generate Generate sampling points for this activity. Do Not Generate Do not generate sampling points for this activity. Using Process Analytics 11-7 Measures Measures store the value of a key performance indicator that you can measure. Measures only allow data types that are continuous. You must use them with measurement marks. The deal amount and the discount percentage are examples of measures in the Sales Quote process. Dimensions Dimension store the value of a key performance indicator that you can use to group the values of the measure business indicators in your process. If you use a continuous data value to define a dimension, then you must add it at least one range. The Process Analytics database only stores the range value if the data value is a continuous one. The deal range and the industry type are examples of dimensions in the Sales Quote process. Counters Counters keep track of the number of times an instance completes a certain activity. You must use them with counter marks. The counter variable does not store the actual value, its value is always 1. The value that specifies the number of times an instance completes an activity is updated directly in the Process Analytics databases. To monitor the value of a counter business indicator, you must create a dashboard based on a counter mark that is configured to track this counter business indicator. For more information on how to configure counters, see Section 11.6, Adding Counters to the Activities in a Process .

11.4.1 How to Add a Business Indicator to a Project

Business indicators enable you to define the key performance indicators to measure in your project. To add a business indicator to a project: 1. In the BPM Project Navigator, select the project.

2. In the Structure Window, right-click Business Indicators and select New.

The Create Business Indicator dialog appears. 3. Enter a name to identify the business indicator. 4. In the Business Indicator list, select a type of business indicator. Table 11–1 Available Data Types for Business Indicator Types Business Indicator Type Allowed Data Types Dimension ■ String ■ Bool ■ Time ■ Int with ranges ■ Real with ranges ■ Decimal with ranges Measure ■ Int ■ Real ■ Decimal Counter ■ Int