The Ways In Which Information Given Related To The Type Of Visitor (A Description on Guiding Technique at the Room of History of Life in Bandung Museum of Geology)

  

ABSTRACT

  The final paper was written based on the job training at Bandung Museum of Geology which was started on 28 July 2008 and ended on 30 August 2008. This final paper was entitled

  “THE WAYS IN WHICH INFORMATION WAS GIVEN RELATED TO THE TYPE OF THE

  VISITORS”

  The purpose of this final paper is to describe the ways to inform materials related to the visitors in Bandung Museum of Geology, especially in exhibition room of History of life. The method used for writing this final paper is descriptive method.

  During the job training, the writer found there were the ways to inform materials to make information which was given were be easier to be received. The process began with observing the materials and classifying the visitors related to their education background. Then, learning the ways to inform and applying them in process of giving information were done comprehensively.

  It may be concluded that the success of guiding process depends on the proper application to inform materials to the different visitors. Keywords: Information, visitors, the ways to inform.

  

ABSTRAK

Laporan ini ditulis berdasarkan praktek kerja di Museum Geologi Bandung

yang dilaksanakan pada tanggal 28 Juli 2008 sampai 30 Agustus 2008. Adapun

laporan ini berjudul

  “THE WAYS IN WHICH INFORMATION WAS GIVEN RELATED TO THE TYPE OF THE

  VISITORS” Tujuan penulisan tugas akhir ini adalah untuk menjelaskan bagaimana cara

memberikan informasi tentang benda-benda yang ada di ruang peragaan Sejarah

  

Kehidupan Manusia berdasarkan para pengunjung selama kerja praktek di Museum

Geologi Bandung. Metode yang digunakan dalam penulisan laporan akhir ini adalah

metode deskriptif.

  Selama melaksanakan kerja praktek penulis mengetahui ada beberapa cara

pemberian informasi agar informasi yang disampaikan lebih cepat diterima.

Prosesnya dimulai dengan observasi benda-benda di museum dan mengelompokan

para pengunjung berdasarkan latar belakang pendidikannya. Selanjutnya

mempelajari cara pemberian informasi dan menerapkannya dalam proses

pemanduan secara komprehensif.

  Akhirnya dapat disimpulkan bahwa suksesnya proses pemanduan tergantung

pada penerapan cara pemberian informasi yang tepat kepada para pengunjung yang

berbeda. Kata kunci: Informasi, pengunjung, cara-cara pemberian informasi

  

ACKNOWLEDGEMENTS

BismillahirRahmaanirRohim,

  First of all, the writer would like to be grateful to Allah SWT for giving strength and patience to finish this final paper. The purposes of this final paper are to explain the way in which information was given related to the visitors in the guiding process in Museum Geology of Bandung and to fulfill one of the requirements to graduate from Diploma III Program.

  Finally, the writer wants to say thanks to all people who helped while writing this final paper. Especially the writer wants to say thanks to:

  1. Prof. Dr. Moh Tadjuddin, M.A as the Dean of Faculty of Letters UNIKOM.

  2. Retno Purwani Sari, S.S., M.Hum. as the Head of English Department and Counselor.

  3. Asih Prihandini, S.S., M.Hum as the Coordinator of Final Paper.

  4. All Lectures in English Department.

  5. Dra. Julianty M., M.Hum, as Counselor in Bandung Museum of Geology.

  6. Mbak Sofi and Mbak Tyas, as the Secretaries in English and Japan Department.

  6 Annisa Maharani and Dedi Sutendi who teach me about some important thing to become a good guide.

  7 All my best friends who never tire to help me anytime and anywhere.

  Furthermore, the writer really wants to say sorry and thank you very much for all people who are not mentioned.

  The writer expects this final paper is useful for the readers who want to know the effective ways to inform information in process of delivering information, especially in guiding. Finally, the writer looks forward to having critics and advices.

  Bandung, Mei. 2010 The writer

  

APPENDICES

CURRICULUM VITAE

  1. Profile

  Name : Dede Supriadi

  st

  Place & Date of Birth : Ciamis, October 1 , 1985 Religi : Moslem Status : Single Sex : Male Home Address : Jln Babakan Ardiyasa No 37 Parigi Ciamais Phone : 081220402560

  2. Educational Background

  No Year Institution 1 1992-1998 SD Negeri III Parigi 2 1998-2001 SMP Negeri I Parigi 3 2001-2004 SMA Negeri I Parigi 4 2004-now UNIKOM

  

CHAPTER I

INTRODUCTION

1.1 Background

  Museum is a place to keep many materials which are related to history. Usually, the materials are proofs from every time and moment which had been happening in the past. They were found and investigated. Many of them have related to human life today. Therefore museum becomes one of the destinations in tourism.

  Every material in the museum has something that will be shared to visitors. It connects with many things in each detail such as name, kind, function and relation with the other materials. Indeed, the visitors sometimes are eager to know its detail, especially the materials which make them interested. They will give an extra effort to get something that is needed. The things needed are everything related to the materials and shared to visitors; the concepts of the materials maybe defined as information.

  As mentioned earlier, information is essence in giving a service to the visitors. That is a reason why the ways in which information was given is an issue in this pinal paper. To discus about it, there is one important factor related, it is the type of visitors. Basically, the types of visitors are classified based on their education background such as student of school, student of university and teacher also. Student of school usually comes in their education tour. Student of university usually comes to make a paper which is related to some materials in the museum. The other visitors are teacher who comes to make a research about materials which become their material research.

  Related to the type of visitors above, the way in which information was given will differ for each visitor. There are some ways which will be used to inform materials.

  The ways are simple, attractive, and complex. To make the visitors satisfied, applying of these ways should be taken regarding to the type of them.

  In the process of giving information, all materials need someone as a connector to give information to the visitors. The person who has responsibility to inform all materials in museum is called guide. It was one of the assignments which the writer had in job training. As a guide the writer should use different ways to inform all information. It had purpose to make the activity of giving information more interesting but still worked out successfully. Based on that reason the writer considered that the ways to inform information were the key of the success of delivering information. All the issues would be described in the paper entitled

  “The

Way in which Information was Given Related to the Type of Visitors (A

  

Description on Guiding Technique at the Room of History of Life in Bandung

Museum of Geology) .”

1.2. Objectives

  The objectives of the final paper are as follows: 1. To give description about the way in which information was given effectively related to the visitors

  2. To give description about problems that usually occurred during delivering information

  3. To give description about alternative solution to solve the problem in delivering information

4. To fulfill one of requirements to graduate from English Department of Indonesia University of Computer.

1.3 Methods

  The method of this final paper is descriptive method. The main purpose of this method is to describe the ways in which information was given related to the type of visitors in delivering information. Data were taken from observation in exhibition room of History of life room in Bandung Museum of Geology. It helps the writer to get much information about materials. To learn the ways to inform information the writer uses instruction book of guiding.

  1.4 Place and Time of Job Training

  The writer did the job training at Bandung Museum of Geology that is located at th th

  

Diponegoro street No. 56, Bandung. It was held in 1 month from 28 July to 30

August 2008. The schedule was started from Monday to Friday at 8.30 am to 3 pm.

CHAPTER II THE GENERAL DESCRIPTION OF BANDUNG MUSEUM OF GEOLOGY For many years, geologists were doing geological investigations in some area

  of Indonesia. Since 1922 the activities were increasing rapidly and the geologist found many samples of minerals, rocks and fossils. As a result, a place to keep the entire samples was required to investigate all the materials to the society. Finally, in 1928 the building for Laboratory was established. Because the building not only used

  th

  for laboratory but also to publish all materials to the society, on May 16 , 1928 Museum of Geology was declared after name “Geologisce Museum”. After

  nd

  renovation and development of exhibition room on August 22 2000, it was re- declared by the former President of Indonesia, Megawati Soekarno Putri.

  Related to its function, the museum has some important functions for the scientist and society. The scientists are using the building not only as a laboratory or a place for the documentation and exhibition of geological survey activities but also as information of earth and geological data center. For the society the museum becomes the one of the interesting tourism objects which visits by tourist who came to Bandung.

  The museum- under “Pusat Penelitian dan Pengembangan Geologi” (Puslitbang Geologi), center of mineral source and energy research- have vision and mission. The museum vision are become professional source of information (Collection and geo heritage) for community as one of the biggest museums in Indonesia. Then the museum missions are following: 1.

  Exhibit and Communicate Museum collection 2. Provide information and geological education material 3. Document and conserve museum collection 4. Research on collection and museum development 5. Museum exhibition on Geology 6. Geological socialization

  To explore the museum, there are some rooms that will be visited. The rooms were designed same as kind and function of Geological museum information as a data junction and geological information which connected one and each other. Every corner of exhibition room was setting based on hand on clockwise. There are four main rooms in the museumwhich are consisting of one orientation room and three room of exhibition. To make everything in a good order a certain classification was made and it was shown by the name of exhibition r ooms. ”Geology of Indonesia”,” H istory of Life”, and “Geology for Human Life” are the three main of exhibition rooms which should be visited.

  st

  The first room is Orientation room which is occupying in 1 floor has function for registration of the visitors and in this room we can find information in panel and audiovisual form. At the north wall we can see audiovisual about information of exhibition rooms.At the west wall, there are information panel about history shaping of earth 4,6 billions years ago. The last information panel is about history of life on earth star with plants, vertebrata, until invertebrata.

  st

  The first exhibition room is History of life which is still occupying in 1 floor .This room exhibits the development of life on Earth beginning with the earth formation around 4,6 billion years ago. Stromatolite is the oldest primitive life on earth. Mesozoikum is considered as the golden period of gigantic creature so called Dinosaur. The most interesting collection is a fossil replica of Tyrannosaurus rex exhibited in this room. During this period, most of Indonesia is still submerged under the sea as indicated by abundant of ammonite and other invertebrate fossils.

  st The second room is geology of Indonesia which is occupying in 1 floor.

  Exhibition start with earth formation processes, followed by the development of Indonesian Archipelago using plate tectonic theory generated by the interaction three major plates including Eurasian, Pacific, and Indo-Australia plates. The room is divided into five prominent islands and Mollusca Island. Each island shows specific geological as well as tectonic phenomena, such as volcanic belt, active faults, and earthquakes. The oldest rock found in Papua is Cambrian (604-790 ma) age.

  nd

  The last exhibition room is Geology for human life which is occupying in 2 floor. This part of exhibition shows mineral and oil gas exploitation and processing as country source of incomes, and also utilization of water resource to support human civilization. Besides its benefit, geological condition in one area can also become source of geological disasters, such as earthquake, tsunami, landslide, and volcanic eruption.

  Beside three exhibition rooms, there are also some interesting rooms such as auditorium and souvenir shop. Auditorium has functions as audiovisual theater; visitors who come will watch some movie about Museum of Geology history and earth formation process. The last room which should be visited is souvenir shop. In this room we can get some interesting souvenirs which are connected with this museum.

  During the job training the writer was allowed to choice exhibition room. There were some reasons why the writer chose History of life room. First, this room was the most interesting room because it keeps many important materials about history of human life. Then this room keeps the most interesting materials collection such as Tyrannosaurus rex fossil and stomatolite. Working in this room made the writer fun because there were many extraordinary materials that you cannot see everyday.

  Finally, there are many benefits if we visit Museum of Geology. Visiting this museum would give new experience and increase our knowledge about geological and history of human life. From this place we would learn how the earth process and human life begin.

CHAPTER III THE DESCRIPTION OF THE ACTIVITIES

3.1 Job Position and Coordination

  During the job training the writer was assigned in two main divisions in Bandung

museum of Geology. The divisions were Exhibition division and Auditorium

division. In the process of guiding, the writer made coordination with counselor and

guide coordinator.

3.1.1 Job Position

  As mentioned above, the writer conducted the job training in two divisions;

Exhibition and Auditorium division. These divisions have different duty.To Inform

all materials in every exhibition room to the visitors are the responsibilities of the

exhibition division. In this division the writer became a guide and a translator who

worked in exhibition room of History of life. On the other hand, in Auditorium

division, the writer became an auditorium staff who guided the visitors to the

auditorium and prepared equipment for a show.

3.1.2 Coordination

  During the job training, the writer had different coordinator in every division but

still was under a counselor, Mrs. Julianty Mulia, M.Hum, as supervisor. As a guide in

exhibition division, the writer was learned the process of guiding from senior guide

Ms. Anita Maharani. In the process of learning, the writer observed in room of

History of life to collect information which would be given to the visitors. In

Auditorium division, the writer was helped by Mr. Dedi Sutendi as one of

audiotorium staffs to learn how to prepare equipment in auditorium. The writer also

got articles to translate from Mrs. Julianty Mulia, M Hum. The coordination in job

training was necessary to make process of guiding successfully.

3.2 Responsibilities

  Based on job position above, there were three main duties assigned for the writer

in Bandung Museum of Geology. They were an auditorium staff, translator, and

guide. Every assignment had different responsibilities but was still related to the

process of guiding.

  3.2.1 The writer became an auditorium staff.

  

As one of the auditorium staffs, to make process of auditorium tour ran well

was the first duty. The writer began to guide the visitors to the auditorium room.

  

Then, to prepare equipment for showing a movie in audiotorium was the next duty

was the next duty. During the show, comfort and safe of visitor were responsibilities

of the auditorium staff. In the end of the show, the writer led visitors to the next

activities, and informed another guide that the activity in auditorium was over to

another guide.

  3.2.2 The writer became a translator.

  The next duty to the writer was a translator. Usually the articles received had a

topic which was related to the museum world. During translating, the writer got much

information to increase knowledge about museum. Therefore many information got,

could be used by the writer and the museum. For example the first article was about

“Museum Fund”, it was told how the museum got the fund to keep and protect all the

materials in the museum. From the articles, the museum was informed how to get

fund from some geology„s collectors in material investigations. In the end of the

activity, the counselor would check the translation result and gave suggestion if it was

not enough close to the meaning of the source language.

3.2.3 The writer became a guide.

  Generally, a guide in the museum is the person who gives information about

materials in every exhibition room to the visitors. In the process of guiding, there

were some steps to become a good guide. Knowing all information about the

materials in exhibition room, especially in History of life room was the first thing to

do. After having enough information, the writer learnt how thw coordinator of

guiding conducted the activity when they guide.

  During doing the job training as a guide the writer realized that all visitors came

to the museum with differnt educational background and purposes; most of purpose

was to have a reseach, observation or just vacation. To make analysis easier, the

writer clasified the visitors based on their educational background; the educational

background was assumed to have a relation to the purpose of the visitors.

  Based on the reason above, the writer realized it was necessary to find different

ways to give information related to type of the visitors related to their educational

background. It had purpose to make information which given same as the visitors

needed. On the other word, the success of giving information in guiding process was

depending on applying the correct ways of explanation. Finally, with some references

from book of guiding, the writer would describe the way in which information was

given related to the type of visitors.

3.3 The ways in which information was given related to the type of the visitors

  Since a guide is the main duty than the other two, the writer raised a factual issue on guiding. The issue is the ways in which information was given related to the visitors. There are two main explanations given here. There are clarification which consists of introduction and application, and problem and solution.

3.3.1 Clarification

  In clarification, there are two points to be explained. First, it was introduction which described on the some collections from room of History of Life and the ways in which information was given related to the visitors theoretically. The last one, it is about application of the previous topics mentioned in introduction.

3.3.1.1 Introduction

  In a source of guide instruction, the writer found an interesting statement,

  “People didn’t watch you smoking but they watch how you turned the fire on

  .” The statement was meant that people didn’t watch what you were talking about something but they watched how you explained that. On the other words, the success in giving information was depended on the way how you were giving the information. The statement gave an inspiration in doing duty as a guide.

  As mentioned in chapter II, History of life is the exhibition room chosen by the writer to do job training. This room is divided into four exhibition cornesr which consists of Pra-Kambium, Paleozoikum, Mesozoikum, and Kenozoikum, also exhibition corner of world of fossil. There are some materials that become the best collections which are necessary to be explained to the visitors. The collections were: 1.

  Periphinites supremus (Fossil of Mollusca) 2. Stomatolite (Fossil of alga) 3. Tyrnnasaurusr rex (Fossil replica of carnivore dinosaur) 4. Homo erectus (fossil of ancient human) 5. Stegedon trigona cephalus (Fossil of ancient elephant)

  Based on to the topic which is described in this paper, the ways to inform materials in history of life room were very important. As mentioned before the writer were clasified the visitors from their educational background. It was into three groups of visitor, those were:

  1. Students of school They came from elementary, junior and high school and joined in some groups which consisted of 70 until 100 students. It was made the exhibition room full of many students. In that situation, it was necessary to give explanation quickly to maintain their focus. So, the writer used simple explanation. It had purpose to give information in short time. This explanation just gave the main information about the material. In process of guiding, the writer guided the visitors from Junior high School of Imogiri I Yogyakarta 2.

  Student of University They came from university who joined in one group which consisted of 5 until 15 people. As active visitors, they needed more information than school student.

  Related to that, the writer used attractive explanation. The writer used this explanation to make guiding tour more attractive. It had purpose to make visitors interesting in information which had given. To make an attractive explanation, the writer began with the most interesting information about materials. In the process of guiding, the writer guided student of ITB.

3. Teachers

  The kind of this visitor usually came not more than 5 people. To give all information to the visitors, the writer used complex explanation. Knowing about details of material was very important to use in this explanation. Usually, these explanations mentioned about complete information of materials which consisted of class, size, years and places of the materials living or found. The visitor was allowed asking about the other information which was needed. In the process of guiding the writer guided the foreign teachers from California University.

3.3.1.2. Application

  After classifying the way in which information was given related to the visitors, the writer tried to apply explanation in the process of guiding. First the writer guided the visitors to history of life room. Based on the guiding technique, process of guiding began with greeting. For example:

  “Good morning student / everyone / Ladies and gentlemen, welcome to the room of History of Life. My name is Dede Supriadi, today I will be your guide that will take you to explore the world of history of life, please follow me”

  After the greeting was done, the writer continued to explain the materials with different way of explanations related to the visitors. As example of application, there were three different visitors which would be guided, those were:

1. Students from Junior High school of Imogiri I Yogyakarta 2.

  Students of ITB ( Bandung Institiut of Technology ) 3. Foreign teachers from California University.

  The first visitors came from Junior high School of Imogiri I Yogyakarta. The teacher of the school asked the writer to use English in guiding process. Related to the visitors, the writer used simple explanation. Because there were too many students in the room, the writer explained all the materials from the middle in the exhibition room. The writer began the explanation materials in the first corner of exhibition room, here were the explanation:

  “Welcome to the history of life room. This room was divided into four of exhibition corner and one exhibition corner of world of fossil. I will explain some important materials and you can ask if you have question about information of materials”

  As mentioned above the simple explanation just gave the main information about materials. Then, the writer began with 1st material in the first corner of exhibition room. It was Periphinites supremus (Fossil of Mollusca), here was the following explanation:

  “To explore the history of life, you can begin with the first material from the left corner of this room, the material is fossil of molusca, its habitat lived in open sea” After that, visitor guided the visitorsto the 2nd material, it was Stomatolite (Fossil of alga), and the explanation would be described:

  “Next that is a fossil of alga which a part of the stomatolite groups and lives in tropical intertidal zones”

  The guiding continues to the 3

  rd

  Tyrannosaurus rex (Fossil replica of carnivora dinosaur). The explanation given was:

  “Now in the second exhibition corner, you see the replica of Tyrannosaurus rex, which is the fossil of the biggest creatures in planet earth “

  Then the writer took the visitor to the 4

  

th

  material. It was Homo erectus (fossil of ancient human), and the explanation would be described:

  “In the ancient human room, you can see fossil of Homo erectus, it fossil is one of the ancient men in the world which was found in Indonesia”

  Finally, the writer explained the last material. It was Stegodon trigonacephalus (Fossil of ancient elephant), and here was the explanation:

  “In world of fossil you can see ancient elephant fossil, it fossil is a kind of ancient elephant which ever had been lived in Sundaland”

  Before the guiding process was ended the visitor allowed to ask the information about materials which they need to know.

  Next, to apply attractive explanation, the process of guiding the students of I Bandung Institute of Technology was given here. Same as the first process, after greeting was done the writer began to explain the first material Periphinites supremus (Fossil of Mollusca), here was the following explanation:

  “The first material is fossil of Mollusca, the fossil was distributed all over the world and one of the most successful creatures in the sea in ancient age “

  As mentioned before in clarification, these ways of explanation were conducted by informing the most interesting information about materials. The most interesting information about materials above was “the most successful creature in the sea in ancient age”.

  Different from the first ways, in this explanation a guide was explained in every corner of exhibition room. Related to that, there were bridging after explanation in each corner of exhibition was ended. Here was the bridging:

  “Well, I think it’s enough for the information here, now we can see the materials in the next corner of exhibition room. Follow me, please!”

  This bridging also applied in the last ways of explanations.

  nd

  After that, the writer continued explaining the 2 material Stomatolite (Fossil of alga), and the explanation would describe bellow:

  “Next, this is fossil of alga. This fossil is material which becomes the oldest collection in the museum”

  The most interesting information in material above was “the material becomes the oldest collection in the museum”. rd

  Therefore, guiding continued to the 3 material Tyrannosaurus rex (Fossil replica of carnivora dinosaur) in the corner of Mesozoikum age. Here were the explanation:

  “This is fossil of Tyrannosaurus rex, this species also called King Tyrant Lizard because is the biggest dinosaur of carnifora in the world”

  The most interesting information in material above was “this material also called King Tyrant Lizard”.

  th

  Next, the writer took the visitor to the 4 material; it was Homo erectus (fossil of ancient human) in exhibition corner of ancient of human. The explanation would be described:

  “This fossil is Homo erectus, it has known in the world as The Java Man, previously well known as Pithecanthropus erectus Dubois”

  The most interesting information in material above was “this material has known in the world as The Java Man”.

  Then the writer would describe the last material. It was Stegodon

  

trigonacephalus (Fossil of ancient elephant) from exhibition corner of world of

  fossil, and here was the explanation:

  “This is fossil of ancient elephant, the reason why this fossil named

trigonacephalus is the skull of the elephant head that has trigonal shape”

  The most interesting information in material above was

  “the skull of head of this material has trigonal shape”. The process of guiding in history of life was ended. The writer gave them to the other guide to continue their activity in the museum.

  Next, the last ways of explanation, this would be applied to foreign teachers from California University. Same as guiding process above, after greeting was given the writer began to explain the first material Periphinites supremus (Fossil of

  Mollusca), here were the following explanation: “This is fossil of Mollusca, it is class of Perishinitidae. It has size range from large to huge. Live in late Jurassic age and found in Solnhofen, Bavaria, Germany”

  As mentioned before, these ways of explanation consisted of class, size, years and places of the material living or found. They were also applied in each explanation previously.

  nd

  After that, the writer guided the visitors to the 2 material, it was Stomatolite (Fossil of alga) the explanation was described below:

  “This is fossil of alga, this fossil has a conical to cylinhical structure with typical height 3m. This fossil lived from Pre-cambrian to Cambrian age. It presented by Toyohashi Museum of natural History” rd

  Then the writer guided the visitors to the 3 material Tyrannosaurus rex (Fossil replica of carnivora dinosaur), the explanation given was:

  “This fossil is Tyrannosaurus rex, it lived in age of Late cretaceous. It has height 6,5 m, length 14 m, and weight 8 m. It was found in North America, Alberta, Montana and Mongolia in Asia”

  Then the writer continued to explain the 4

  th

  material which was Homo erectus (fossil of ancient human). The explanation would be described:

  “This is fossil of ancient human which was found in Sangiran Dome in Pucung village by Toek imin in september 13rd 1969”.It was lived 750.000 years ago in Pleistocene age with length 2m and class of Mammalia”

  Finally the writer took the visitors to the 5

  th

  material which was Stegodon

  trigonacephalus (Fossil of ancient elephant), and here were the explanation: “This fossil is ancient elephant, it class of Mamalia, it has long curves until 4m and length 2, 5 m and it was found in East Java area”

  The guiding process was ended. The writer guide the visitors to the another exhibition room.

  In the end of guiding process in History of life room, the writer gave closing. Here was the closing:

  “Alright student / everyone / Ladies and gentlemen, I think the explanation about this room is enough. Now we can go to the next room that is geology of Indonesia room and it will be guided by the other guide. Thank you for your coming and your attention.”

  After learning all the explanation which was given, using differences of explanations was applied to make guiding process better. All the visitors were allowed to ask the information which they needed. The visitor would receive all the information, increase their knowledge, and feel new experiences during the exploration every of exhibition room in Museum of Geology.

3.3.2 Problems and Solutions

  The writer contributed the best abilities to be a good guide. It didn’t mean there were not problems during the writer did the job training. There were some problems which were found. The basic problem was the writer did not know how to conduct guiding the visitors in the real world.

  Second, the writer didn’t have enough time to observe and remember materials that were explained in guiding. Finally, the writer didn’t know how to give explanation about materials related to the visitors.

  The writer was realized to solve the problem as fast as possible in order to do work well. For the basic problem, the writer learnt how to be a professional guide from some sources such as: Instruction book of guiding, how to be guide for beginner and the writer also learnt how senior guide conducted guiding

  . There wasn’t easy to be a guide who had responsibility to inform all materials to the visitors but the writer had never stopped to learn and to increase abilities; learning by doing.

  To remember the materials, the writer spent more time in exhibition room. Then the writer made a note which described some materials which were very important to be explained. This way made materials easy to be remembered. Although there was just a little time to make observation, the writer tried to learn different materials each day until having enough information about all materials.

  After having enough information about materials, the writer learnt how to inform materials for different visitors. As a guide, the writer realized that to give information successfully, the information which was given should be adjusted as visitors needed. To make analysis easier, the writer classified the visitors in to three types of visitors such as, students of school, students of stuniversity and teachers. Finally, the writer applied some ways in which information was given related to the visitors.

CHAPTER IV CONCLUSION AND SUGGESTION

  4.1 CONCLUSION

  As arqued in chapter III, the significant issue raised is how important the ways in which information given is. Analysis show that appllyng the correct ways to inform material has many benefit. First, information will be easier to be received, because information that would be informed adjusted to visitor’s background.

  Second, it will make a good situation to make process of guiding more interesting. Then, the visitors will more comfortable and satisfied because they will get information same as their needed.

  Finally, all the ways can be used in the process of guiding but it will be better

if the most suitable of the way explanations is applied. It has purpose to make the

result of guiding process better. For the writer, the first thing to do to become a good

guide is to learn all the ways to inform information. After having ability in that, the

writer would have confidence in delivering information. If the writer can make the

process of guiding better, it will become a big contribution to the institution.

  4.2 SUGGESTIONS

  4.2.1 To the institution:

  1. The institution should make coordination with The Faculty of Letter to guide and give information to the students that will conduct job training.

  2. There would be better if the counselor her/him self may be involved in training process in order to learn the improvement achieved by the student.

  4.2.2 To Faculty of Letter 1.

  The Faculty should give direction about the places and activity which are possible to the writer to do job training.

  2. The Faculty makes a list about job training position and describes each position to the student.

  4.2.3 To students who will do the next writing:

  1. During the job training, the student should do the job training with responsibility. Because this is not the way to feel the real job but the student should give a contribution to increase the institution.

  2. The student should share information with the other student to make different topic in final paper.

  

CONTENTS

ABSTRACT v

ABSTRAK vi

  

ACKNOWLEDMENT vii

CONTENTS ix

CHAPTER I : INTRODUCTION

  1.1

  1 Background

  1.2

  3 Objectives

  1.3

  3 Method

  1.4

  4 Place and Time

  CHAPTER II : THE GENERAL DESCRIPTION OF BANDUNG .. MUSEUM OF GEOLOGY

  5 CHAPTER III : THE DESCRIPTION OF THE ACTIVITIES

  3.1 Job Position and Coordination

  3.1.1 Job position

  10

  3.1.2 Coordination

  11

  3.2 Responsibilities

  3.2.1 The writer became an audiotorium staff 11

  3.2.2 The writer became a translator 12

  3.2.3 The writer became a guide 12

  3.3 The ways in which information was given related to the type of Visitors

  3.3.1 Clarification

  14

  3.3.1.1 Introduction

  14

  3.3.1.2 Application 17

  3.3.2 Problem and Solution 24

  CHAPTER IV : CONCLUSION AND SUGGESTION

  4.1 Conclusion

  26

  4.2 Suggestions

  28 REFERENCES

  29 APPENDICES

  30 CURRICULUM VITAE

  31

  

THE WAYS IN WHICH INFORMATION GIVEN RELATED TO

THE TYPE OF VISITORS

(A Description on Guiding Technique at the Room of History of Life in

Bandung Museum of Geology)

  

Final Paper

  Submitted to fulfill one of the requirements Of Diploma III Program

  Dede Supriadi 63904007

  

ENGLISH DEPARTEMENT

DIPLOMA III PROGRAM

FACULTY OF LETTERS

  

INDONESIA UNIVERSITY OF COMPUTER

BANDUNG

2010

DECLARATION OF OWNERSHIP

  I hereby certify that this final paper entitled “THE WAYS IN WHICH

  INFORMARTION GIVEN RELATED TO THE VISITORS (A Dsescription on Guiding Technique at the Room of History of Life in Bandung Museum of Geology)” is honestly my own w ork and I’m fully aware that I have quoted some statements and ideas from various sources and they are properly acknowledged in the text.

  Bandung, January 2010 Dede Supriadi