Pengaruh Konflik Terhadap Hubungan Kerja Sama Franchise di Gerai Alfamart Kota Medan

Lampiran 1.

Kuesioner Penelitian

KUESIONER PENELITIAN

PENGARUH KONFLIKTERHADAP HUBUNGAN KERJA SAMA

FRANCHISE

_{DI GERAI ALFAMART}

KOTA MEDAN

I. Petunjuk Pengisian

Responden yang terhormat, bersama ini saya mohon kesediaan Saudara/I

untuk mengisi data kuesioner yang diberikan.Informasi yang Anda berikan

merupakan bantuan yang sangat berarti dalam menyelesaikan penyusunan skripsi

saya.

II. Identitas Responden

Nama

:

Jenis kelamin

:

Lak-laki

Perempuan

Umur

:

0-20 tahun

20-50 tahun

>50 tahun

Lama usaha berdiri :

1-6 bulan

7 - 12 bulan

>12 bulan

Jenis

franchise

:

Toko baru



Take over

Keterangan pengisian lembar pernyataan:

SS

= Sangat Setuju

(Skor 5)

S

= Setuju

(Skor 4)

KS

= Kurang Setuju

(Skor 3)

TS

= Tidak Setuju

(Skor 2)

STS

= Sangat Tidak Setuju (Skor 1)

III. Pernyataan Mengenai Variabel

Konflik (X)

No.

Pernyataan

STS

TS

KS

S

SS

1.

Alfamart melakukan perubahan peraturan

secara sepihak sehingga menimbulkan

pertentangan.

2.

Alfamart menentukan harga pokok

penjualan yang dianggap relatif mahal.

3.

Para pekerja memberikan masukan yang

bersifat provokatif kepada

franchisee

mengenai

franchisor

(Alfamart)

4.

Sering terjadnya kerusakan sistem informasi

penjualan

6.

Alfamart lebih mengutamakan keuntungan

dan royalti daripada dukungan bisnis kepada

franchisee

Hubungan Kerja Sama Franchise (Y)

No.

Pernyataan

STS

TS

KS

S

SS

1.

Alfamart berperan dalam memberikan solusi

terhadap

franchisee

2.

Franchisor

merupakan pihak yang

bertanggung jawab atas segala seuatu yang

terjadi pada

franchisee

3.

Alfamart melegitimasi kekuasaan sebagai

franchisor

dalam setiap pengambilan

keputusan.

Lampiran 2.

Output Uji Validitas & Reliabilitas

Scale: ALL VARIABLES

Case Processing Summary

N %

Cases Valid 30 100.0

Excludeda 0 .0

Total 30 100.0

a. Listwise deletion based on all variables in the procedure.

Inter-Item Correlation Matrix

Butir_1 Butir_2 Butir_3 Butir_4 Butir_5 Butir_6 Butir_7 Butir_8 Butir_9

Butir_1 1.000 .486 .598 .412 .443 .435 .355 .420 .355

Butir_2 .486 1.000 .486 .326 .625 .576 .384 .524 .384

Butir_3 .598 .486 1.000 .412 .368 .435 .355 .539 .355

Butir_4 .412 .326 .412 1.000 .461 .490 .219 .373 .219

Butir_5 .443 .625 .368 .461 1.000 .784 .678 .680 .678

Butir_6 .435 .576 .435 .490 .784 1.000 .768 .752 .768

Butir_7 .355 .384 .355 .219 .678 .768 1.000 .649 1.000

Butir_8 .420 .524 .539 .373 .680 .752 .649 1.000 .649

Butir_9 .355 .384 .355 .219 .678 .768 1.000 .649 1.000

Item-Total Statistics

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Squared Multiple Correlation

Cronbach's Alpha if Item

Deleted

Butir_1 34.83 14.902 .557 . .900

Butir_2 34.93 14.340 .623 . .896

Butir_3 34.83 14.902 .557 . .900

Butir_4 34.83 14.971 .463 . .906

Butir_7 35.13 13.499 .751 . .886

Butir_8 34.90 13.748 .772 . .885

Butir_9 35.13 13.499 .751 . .886

Lampiran 3.

Daftar Distribusi Jawaban Responden

Variabel Konflik (X)

No.

Pernyataan

Jlh

1

2

3

4

5

6

1

3

1

2

1

1

2

10

2

2

2

1

2

3

1

11

3

1

1

1

3

2

2

10

4

2

3

2

2

1

2

12

5

2

2

2

2

2

1

11

6

1

1

1

2

3

1

9

7

3

1

2

2

2

2

12

8

3

2

1

1

1

1

9

9

3

3

2

1

2

2

13

10

2

2

1

3

3

1

12

11

2

1

2

2

3

2

11

12

2

1

3

1

2

2

11

13

1

2

3

2

1

1

10

14

2

3

2

3

2

1

13

15

3

2

1

2

2

1

11

16

3

1

2

1

3

1

11

17

2

2

3

2

2

2

13

18

2

1

3

3

1

1

11

19

1

2

1

2

1

2

9

20

2

1

2

1

3

1

10

21

2

1

3

2

3

2

13

22

3

1

3

1

1

1

10

23

2

2

3

2

2

2

13

24

1

3

2

3

1

1

11

25

2

3

1

3

2

2

13

26

3

2

2

2

2

1

12

27

2

2

1

2

2

2

11

28

1

1

1

3

1

1

8

29

2

2

2

2

3

2

13

30

1

3

2

1

3

1

11

32

1

1

2

1

2

2

9

33

2

2

1

2

1

2

10

34

2

3

2

1

2

2

12

35

1

1

1

1

3

1

8

36

1

2

2

2

2

2

11

Variabel Hubungan Kerjasama (Y)

No.

Pernyataan

Jlh

1

2

3

1

5

5

4

14

2

5

4

5

14

3

4

5

5

14

4

5

5

5

15

5

5

5

4

14

6

5

4

4

13

7

5

5

5

15

8

5

4

5

14

9

5

5

5

15

10

5

5

4

14

11

5

5

4

14

12

5

5

4

14

13

5

5

4

14

14

5

4

5

14

15

5

5

5

15

16

4

5

5

14

17

5

4

5

14

18

5

5

5

15

19

4

5

4

13

20

4

5

5

14

21

5

5

4

14

22

5

5

5

15

23

5

5

5

15

24

5

4

5

14

25

4

5

5

14

26

5

5

5

15

27

5

4

5

14

28

5

5

5

15

29

5

4

5

14

30

5

5

5

15

32

4

5

5

14

33

5

4

5

14

34

5

4

5

14

35

5

5

5

15

36

5

4

5

14

Lampiran 4.

Output Uji Asumsi Klasik

Regression

Variables Entered/Removedb

Model

Variables Entered

Variables

Removed Method

1 Konflika . Enter

a. All requested variables entered.

b. Dependent Variable: Hubungan_Kerja_Sama

Model Summaryb

Mode l R

R Square

Adjusted R Square

Std. Error of the Estimate

Change Statistics

Durbin-Watson R Square

Change F

Change df1 df2

Sig. F Change

1 .123a .015 -.014 .570 .015 .526 1 34 .473 2.545

a. Predictors: (Constant), Konflik

b. Dependent Variable: Hubungan_Kerja_Sama

ANOVAb

Model Sum of Squares df Mean Square F Sig.

1 Regression .171 1 .171 .526 .473a

Residual 11.051 34 .325

Total 11.222 35

a. Predictors: (Constant), Konflik

Coefficientsa

Model

Unstandardized Coefficients

Standardized Coefficients

t Sig.

Collinearity Statistics

B Std. Error Beta Tolerance VIF

1 (Constant) 13.751 .732 18.784 .000

Konflik .048 .066 .123 .726 .473 1.000 1.000

a. Dependent Variable: Hubungan_Kerja_Sama

Coefficient Correlationsa

Model Konflik

1 Correlations Konflik 1.000

Covariances Konflik .004

a. Dependent Variable: Hubungan_Kerja_Sama

Collinearity Diagnosticsa

Model

Dimensi

on Eigenvalue Condition Index

Variance Proportions

(Constant) Konflik

1 1 1.992 1.000 .00 .00

2 .008 15.344 1.00 1.00

a. Dependent Variable: Hubungan_Kerja_Sama

Residuals Statisticsa

Minimum Maximum Mean Std. Deviation N

Predicted Value 14.14 14.38 14.28 .070 36

Std. Predicted Value -2.027 1.415 .000 1.000 36

Standard Error of Predicted Value

.095 .217 .130 .035 36

Adjusted Predicted Value 13.99 14.41 14.28 .093 36

Residual -1.184 .864 .000 .562 36

Std. Residual -2.077 1.515 .000 .986 36

Stud. Residual -2.164 1.639 .002 1.022 36

Mahal. Distance .001 4.107 .972 1.111 36

Cook's Distance .004 .228 .039 .065 36

Centered Leverage Value .000 .117 .028 .032 36

a. Dependent Variable: Hubungan_Kerja_Sama

Lampiran 5.

Output Analisis Linier Sederhana

Regression

Casewise Diagnosticsa

Case

Number Std. Residual

Hubungan_Kerja

_Sama Predicted Value Residual

1 -.408 14 14.23 -.232

2 -.492 14 14.28 -.280

3 -.408 14 14.23 -.232

4 1.178 15 14.33 .671

5 -.492 14 14.28 -.280

7 1.178 15 14.33 .671

8 -.323 14 14.18 -.184

9 1.093 15 14.38 .623

10 -.576 14 14.33 -.329

11 -.492 14 14.28 -.280

12 -.492 14 14.28 -.280

13 -.408 14 14.23 -.232

14 -.661 14 14.38 -.377

15 1.262 15 14.28 .720

16 -.492 14 14.28 -.280

17 -.661 14 14.38 -.377

18 1.262 15 14.28 .720

19 -2.077 13 14.18 -1.184

20 -.408 14 14.23 -.232

21 -.661 14 14.38 -.377

22 1.347 15 14.23 .768

23 1.093 15 14.38 .623

24 -.492 14 14.28 -.280

25 -.661 14 14.38 -.377

26 1.178 15 14.33 .671

27 -.492 14 14.28 -.280

28 1.515 15 14.14 .864

29 -.661 14 14.38 -.377

30 1.262 15 14.28 .720

31 1.347 15 14.23 .768

32 -.323 14 14.18 -.184

33 -.408 14 14.23 -.232

34 -.576 14 14.33 -.329

35 1.515 15 14.14 .864

36 -.492 14 14.28 -.280

Residuals Statisticsa

Minimum Maximum Mean Std. Deviation N

Predicted Value 14.14 14.38 14.28 .070 36

Residual -1.184 .864 .000 .562 36

Std. Predicted Value -2.027 1.415 .000 1.000 36

Std. Residual -2.077 1.515 .000 .986 36

32

1

1

2

1

2

2

9

33

2

2

1

2

1

2

10

34

2

3

2

1

2

2

12

35

1

1

1

1

3

1

8

36

1

2

2

2

2

2

11

Variabel Hubungan Kerjasama (Y)

No.

Pernyataan

Jlh

1

2

3

1

5

5

4

14

2

5

4

5

14

3

4

5

5

14

4

5

5

5

15

5

5

5

4

14

6

5

4

4

13

7

5

5

5

15

8

5

4

5

14

9

5

5

5

15

10

5

5

4

14

11

5

5

4

14

12

5

5

4

14

13

5

5

4

14

14

5

4

5

14

15

5

5

5

15

16

4

5

5

14

17

5

4

5

14

18

5

5

5

15

19

4

5

4

13

20

4

5

5

14

21

5

5

4

14

22

5

5

5

15

23

5

5

5

15

24

5

4

5

14

25

4

5

5

14

26

5

5

5

15

27

5

4

5

14

28

5

5

5

15

29

5

4

5

14

30

5

5

5

15

33

5

4

5

14

34

5

4

5

14

35

5

5

5

15

36

5

4

5

14

Lampiran 4. Output Uji Asumsi Klasik

Regression

Variables Entered/Removedb

Model

Variables Entered

Variables

Removed Method

1 Konflika . Enter

a. All requested variables entered.

b. Dependent Variable: Hubungan_Kerja_Sama

Model Summaryb

Mode

l R

R Square

Adjusted R Square

Std. Error of the Estimate Change Statistics Durbin-Watson R Square Change F

Change df1 df2

Sig. F Change

1 .123a .015 -.014 .570 .015 .526 1 34 .473 2.545

a. Predictors: (Constant), Konflik

b. Dependent Variable: Hubungan_Kerja_Sama

ANOVAb

Model Sum of Squares df Mean Square F Sig.

1 Regression .171 1 .171 .526 .473a

Residual 11.051 34 .325

Total 11.222 35

a. Predictors: (Constant), Konflik

Coefficientsa

Model

Unstandardized Coefficients

Standardized Coefficients

t Sig.

Collinearity Statistics

B Std. Error Beta Tolerance VIF

1 (Constant) 13.751 .732 18.784 .000

Konflik .048 .066 .123 .726 .473 1.000 1.000

a. Dependent Variable: Hubungan_Kerja_Sama

Coefficient Correlationsa

Model Konflik

1 Correlations Konflik 1.000

Covariances Konflik .004

a. Dependent Variable: Hubungan_Kerja_Sama

Collinearity Diagnosticsa

Model

Dimensi

on Eigenvalue Condition Index

Variance Proportions (Constant) Konflik

1 1 1.992 1.000 .00 .00

2 .008 15.344 1.00 1.00

a. Dependent Variable: Hubungan_Kerja_Sama

Residuals Statisticsa

Minimum Maximum Mean Std. Deviation N

Predicted Value 14.14 14.38 14.28 .070 36

Std. Predicted Value -2.027 1.415 .000 1.000 36

Standard Error of Predicted Value

.095 .217 .130 .035 36

Adjusted Predicted Value 13.99 14.41 14.28 .093 36

Residual -1.184 .864 .000 .562 36

Std. Residual -2.077 1.515 .000 .986 36

Stud. Residual -2.164 1.639 .002 1.022 36

Deleted Residual -1.286 1.011 .002 .605 36

Cook's Distance .004 .228 .039 .065 36

Centered Leverage Value .000 .117 .028 .032 36

a. Dependent Variable: Hubungan_Kerja_Sama

Lampiran 5. Output Analisis Linier Sederhana

Regression

Casewise Diagnosticsa

Case

Number Std. Residual

Hubungan_Kerja

_Sama Predicted Value Residual

1 -.408 14 14.23 -.232

2 -.492 14 14.28 -.280

3 -.408 14 14.23 -.232

4 1.178 15 14.33 .671

5 -.492 14 14.28 -.280

7 1.178 15 14.33 .671

8 -.323 14 14.18 -.184

9 1.093 15 14.38 .623

10 -.576 14 14.33 -.329

11 -.492 14 14.28 -.280

12 -.492 14 14.28 -.280

13 -.408 14 14.23 -.232

14 -.661 14 14.38 -.377

15 1.262 15 14.28 .720

16 -.492 14 14.28 -.280

17 -.661 14 14.38 -.377

18 1.262 15 14.28 .720

19 -2.077 13 14.18 -1.184

20 -.408 14 14.23 -.232

21 -.661 14 14.38 -.377

22 1.347 15 14.23 .768

23 1.093 15 14.38 .623

24 -.492 14 14.28 -.280

25 -.661 14 14.38 -.377

26 1.178 15 14.33 .671

27 -.492 14 14.28 -.280

28 1.515 15 14.14 .864

29 -.661 14 14.38 -.377

30 1.262 15 14.28 .720

31 1.347 15 14.23 .768

32 -.323 14 14.18 -.184

33 -.408 14 14.23 -.232

34 -.576 14 14.33 -.329

35 1.515 15 14.14 .864

36 -.492 14 14.28 -.280

Minimum Maximum Mean Std. Deviation N

Predicted Value 14.14 14.38 14.28 .070 36

Residual -1.184 .864 .000 .562 36

Std. Predicted Value -2.027 1.415 .000 1.000 36

Std. Residual -2.077 1.515 .000 .986 36