Taufik Hidayat Direktur Pemasaran

T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 53 T ata K elola P er usahaan Good Corporate Gov ernance Paradigma BGR tidak hanya menghadirkan paket-paket layanan yang ada bagi pelanggan, namun juga berperan sebagai konsultan dalam merancang sistem distribusi, sistem teknologi informasinya serta melakukan investasi penyediaan infrastruktur lainnya. Atau dengan kata lain, BGR memberikan pengalaman one stop service bagi pelanggan-pelanggannya dalam bidang jasa logistik dan pergudangan. Agus Andiyani Direktur Utama President Director

M. Taufik Hidayat Direktur Pemasaran

Director of Marketing Nofrisel Direktur Operasi dan Pengembangan Director of Operation and Development Mohammad Affan Direktur Keuangan dan Umum Director of Finance and General BGR’s paradigm is not only to present service package for the customers, but also to become a consultant in designing distribution system, information technology system, and to conduct investment in other infrastructure provision. On the other words, BGR provides one stop service experience for its customers in logistic and warehousing services. Laporan Direksi Board of Directors Report Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 54 Tinjauan P enduk ung Bisnis Business S uppor t R eview Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR PENERAPAN TATA KELOLA PERUSAHAAN Terkait penerapan tata kelola perusahaan yang baik Good Corporate GovernanceGCG, pada dasarnya seluruh jajaran Direksi BGR mendukung upaya peningkatan kualitas penerapan GCG secara terus-menerus dan menyeluruh dengan tidak hanya puas pada satu tataran saja. Pengelolaan dan implementasi GCG di lingkungan BGR diharapkan dapat memenuhi prinsip-prinsip tata kelola yang ada seperti transparansi, akuntabilitas, tanggung jawab, independen dan keadilan. Direksi telah menyiapkan rencana kebijakan yang matang dalam pengintegrasian penerapan GCG baik dari sistem maupun infrastruktur organnya. Dari segi peningkatan kualitas sistem, salah satu implementasinya adalah penerapan prinsip keadilan fairness dalam pengelolaan Sumber Daya Manusia SDM Perusahaan. BGR menekankan bahwa setiap karyawan diberikan kesempatan yang sama dalam meningkatkan produktivitas dan karirnya sebagaimana tertuang dalam visi dan misi BGR. Sedangkan dari aspek infrastruktur organ tata kelola, BGR telah melakukan penggabungan Manajemen Risiko ke dalam Departemen Perencanaan Perusahaan. Tujuan dari penggabungan tersebut agar aspek manajemen dan pengelolaan risiko usaha tidak hanya terbatas pada kegiatan pemetaan dan penyusunan mitigasi risiko semata, namun hal tersebut dapat tersinergi dan masuk pada setiap standar operasional aktivitas perusahaan. PERUBAHAN KOMPOSISI ANGGOTA DIREKSI Sepanjang 2015, komposisi Direksi BGR tidak mengalami perubahan. Susunan Direksi BGR masih sama dengan tahun sebelumnya yang terdiri dari : Direktur Utama: Agus Andiyani Direktur keuangan dan Umum: Mohammad Affan Direktur Pemasaran: M. Taufik Hidayat Direktur Operasi dan Pengembangan: Nofrisel IMPLEMENTATION OF CORPORATE GOVERNANCE Related to the implementation of good corporate governanceGCG, basically, the Board of Directors of BGR continuously supports the effort of increasing the quality of GCG implementation by not only being complacent in one level. The management and implementation of GCG at BGR environment is expected to be able to fulfill corporate governance principles such as transparency, accountability, responsibility, independency, and fairness. Board of Directors has prepared effective policy plan in integrating the implementation of GCG, be it from the system and infrastructure of the organ. In view of its system quality increase, one of the implementation is the implementaiton of fairness principle in the management of the Company’s Human Resources. BGR emphasizes that each employee is given fair opportunity in increasing the productivity and career as stated in BGR’s vision and mission. Meanwhile, in view of corporate governance organ infrastructure, BGR has integrated Risk Management to the Company’s Planning Department. The objective of the integration is to make management and business risk management not only limited to mapping activity and preparation of risk mitigation, but also to be synergized and included in each operational standard of the company’s activity. CHANGES IN COMPOSITION OF BOARD OF DIRECTORS’ MEMBERS Throughout 2015, the composition of BGR’s Board of Directors did not change. The composition of BGR’s Board of Directors was similar to last year, which consisted of: President Director: Agus Andiyani Director of Finance and General Affairs: Mohammad Affan Director of Marketing: M. Taufik Hidayat Director of Operations and Development: Nofrisel Laporan Direksi Board of Directors Report T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 55 T ata K elola P er usahaan Good Corporate Gov ernance APRESIASI Demikian laporan ini disampaikan, saya mewakili Direksi Perusahaan menyampaikan apresiasi sebesar-besarnya kepada seluruh pihak dan Pemangku Kepentingan antara lain Pemerintah Republik Indonesia dan Kementerian Negara Badan Usaha Milik Negara BUMN selaku Pemegang Saham atas dukungan arahan serta masukan bagi pengembangan usaha di masa mendatang. Terima kasih juga kami sampaikan kepada Dewan Komisaris serta seluruh pemangku kepentingan lainnya atas dedikasi, partisipasi dan dukungan yang telah diberikan kepada Perseroan sampai saat ini. Tanpa itu semua, pertumbuhan usaha Perseroan tidak akan mungkin dapat berkembang pesat dan dapat meraih pencapaian-pencapaian seperti yang kita rasakan sekarang. Penghargaan dan terima kasih yang tulus juga kami berikan kepada seluruh insan BGR atas totalitas, loyalitas dan profesionalismenya dalam bekerja. Semoga kedepannya kita dapat menggapai pencapaian-pencapaian yang lebih baik serta berkontribusi lebih dalam memajukan bangsa dan negara. Salam, APPRECIATION We hereby conclude this report. On behalf of the Board of Directors, I deeply appreciate all parties and stakeholders, among others, the Government of the Republic of Indonesia and the Ministry of State Owned Enterprises as the Shareholder for the support and direction as well as advices for business development in the future. We also thank the Board of Commissioners and all stakeholders for the dedication, participation and support that has been given to the Company until this time. Without it all, the Company’s business growth cannot grow rapidly and obtain achievements like today. Sincere appreciation and thank is also given to all individuals of BGR for their totality, loyalty, and professionalism at work. We hope that in the future, we can achieve better achievements and contribute more to create welfare for the nation. Best regards, Laporan Direksi Board of Directors Report Agus Andiyani Direktur Utama President Director Profil Perusahaan Company Profile 03 03 Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 58 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Identitas Perusahaan Corporate Identity Nama Name Perusahaan Perseroan Persero PT BHANDA GHARA REKSA Website www.bgrindonesia.com Pemilik Owner 100 Pemerintah Republik Indonesia 100 owned by the Government of the Republic of Indonesia Dasar Hukum Pemilikan Legal Basis of Ownership Peraturan Pemerintah Nomor 26 Tahun 1976 Government Regulation No. 261976 the Republic of Indonesia Notarial Deed Notarial Deed No. 21 dated April 11th, 1977 drawn up before Imah Fatimah, the Notary, and the latest amended to Notarial Deed No. 10 dated 22 July 2005 drawn up before Umar Rachmad, SH, the Notary. Modal Disetor Paid-Up Capital Rp140.000.000.000,- Rp140,000,000,000,- Kantor Pusat Head Office Jl. Kalibesar Timur 5-7; Jakarta 11110 Telp.62.21 6916666; Fax.62.21 6903162 Email : bgr-pstbgrindonesia.com Jl. Kalibesar Timur 5-7; Jakarta 11110 Phone. 62.21 6916666; Fax.62.21 6903162 Email : bgr-pstbgrindonesia.com Bidang Usaha Nature of Business Pergudangan dan Jasa Logistik Warehousing and Logistic Service Tanggal Pendirian Date of Establishment 11 April 1977 April 11th, 1977 Akte Pendirian Akte Notaris Imah Fatimah, SH. No. 21 tanggal 11 April 1977 dan beberapa kali diubah serta terakhir berdasarkan Akta Notaris Umar Rachmad, SH Nomor 10 tanggal 22 Juli 2005 Modal Dasar Authorized Capital Rp560.000.000.000,- Rp560,000,000,000,- Jaringan Kantor Office Network 24 Kantor Cabang 24 Branch Offices Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 58 Pr oil P er usahaan Company Pr oile Tinjauan P enduk ung Bisnis O ver view on Business S uppor t Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 59 T ata K elola P er usahaan Good Corporate Gov ernance Makna Logo Logo Meaning MANAJEMEN MANAGEMENT Desain Logo BGR sesungguhnya menyerupai Piramida Segitiga yang mengandung arti bahwa manajemen yang baik berbentuk piramida segitiga dengan top manajemen di puncak serta organisasi di bawahnya yang berkembang di seluruh Indonesia dan luar negeri. Logo design of BGR truly resembles the Pyramid Triangle, which means that good management takes form in the pyramid triangle, the top one being the management and below it is the organization it manages to grow across Indonesia and abroad. SASARAN USAHA SASARAN USAHA Sebagai Badan Usaha Milik Negara BUMN, di samping misitugas yang diembannya, harus selalu berusaha untuk mendapatkan keuntungan yang wajar, yang berarti kewajiban kepada negara selaku pemegang saham yang berupa deviden dan pajak untuk kepentingan pembangunan negara dapat terpenuhi; pengembangan usaha dapat dilaksanakan dan kesejahteraan karyawan dapat ditingkatkan. As a State Owned Enterprise SOE, besides its mission that it bears, it also has to continuously strive to make reasonable profit, meaning, the obligation to the state as shareholder in the form of dividend and tax for the interest of the country’s development can be fulfilled; business development can be conducted, and employees’ welfare can be improved. SIFAT DAN SIKAP INSAN THE NATURE AND ATTITUDE OF HUMAN • Kreatif, Produktif, Disiplin, tegas, Lugas, Offensif, Ulet, Jujur Lurus dan Loyal digambarkan sebagai anak panah. Creative, Productive, Discipline, Decisive, Lugas, offensive, Tenacious, Honest Straight and Loyal depicted as arrows. • Sikap fleksibel atau luwes dalam dunia usaha digambarkan dalam bentuk lekuk yang dinamis. Flexibility or agility in business world is described in a dynamic curve. • Selalu siap dan mampu mengatasi permasalahan, mencari jalan keluar yang baik dan benar bagi pelanggan dan masyarakat digambarkan dengan posisi arah 3 tiga penjuru. Always ready and able to overcome the problems, find solutions that are good and right for the customer and the community represented by the position of the 3 three directions. PERGUDANGAN WAREHOUSING • Soko Guru kegiatan BGR digambarkan dalam bentuk atap gudang dengan satu tiang soko penyangga. BGR pillar activity, depicted in the form of a warehouse roof with one pole Pillar buffer. • Melambangkan 3 tiga kegiatan pergudangan yang abadi Symbolizes three 3 warehousing activities lasting : - Gudang Milik Warehouse - Gudang Sewa Warehouse Lease - Gudang Manajemen Warehouse Management Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 60 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview • Distribusi Distribution Di samping dalam kegiatan jasa mengakumulasimengkonsolidasikan barang, maka kegiatan jasa mendistribusikanmenyebarkan barang untuk konsumsi dalam negeri yang berada dari pelabuhan, pusat tempat produksi maupun tempat akumulasikonsolidasi digambarkan dari titik pusat ke tepi-tepi logo. Besides the service activities to accumulate consolidate goods, then the service activities distribute disseminate goods for domestic consumption originating from the port, the center place of production and where the accumulation consolidation is described from the center point to the edge of the logo. Makna Logo Logo Meaning TRANSPORTASI FREIGHT FORwARDER MTO MULTI TRANSPORT OPERATOR TRANSPORTATION FREIGHT FORWARDER MTO MULTI TRANSPORT OPERATOR Kegiatan yang meliputi berbagai sarana transportasi darat, laut dan udara dapat dilihat pada konfigurasi berikut ini: The activities include various means of transportation by land, sea and air can be seen in the following configurations: • Darat Land Digambarkan dalam bentuk rambu-rambu penunjuk jalan. Depicted in the form of signs pointing the way. • Laut Sea Digambarkan dalam bentuk jangkar anak panah di atas. Depicted in the form of anchor arrows above • Udara Air Digambarkan dalam bentuk badan dan sayap pesawat udara. Depicted in the form of the body and wings of aircraft. KEGIATAN AKUMULASI KONSOLIDASI DAN DISTRIBUSI ACCUMULATION ACTIVITIES CONSOLIDATED AND DISTRIBUTION • Akumulasi Accumulation Bentuk pusat-pusat pergudangan maupun depo container yang berfungsi sebagai tempat akumulasi Konsolidasi barang Cargo Terminal dan Container Freight Station CFS baik untuk tujuan ekspor maupun konsumsi dalam negeri digambarkan dengan sasaran ketiga anak panah ke satu pusat. Form centers of warehousing and container depot that serves as the accumulation consolidation items cargo terminal da container freight station CFS both for export and domestic consumption is described by three goals to one central arrows. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 61 T ata K elola P er usahaan Good Corporate Gov ernance Makna Logo Logo Meaning KEMUDAHAN DIKENAL EASE KNOWN Huruf BGR di samping konfigurasi logo adalah sebagai identitas usaha agar mudah diingat dan dikenal, yang mewakili nama identitas perusahaan Bhanda Ghara Reksa yang berasal dari Bahasa Sanskerta yang artinya: BGR letters beside the logo configuration is as a business identity to be easily remembered and recognized, which represents the name of a corporate identity Bhanda Ghara Reksa derived from Sanskrit which means: Bhanda : Barang Harta Assets Ghara : Ruangan atau tempat baik tertutup maupun terbuka Room or open or closed room Reksa : Memelihara danatau Mengelola Maintain andor Manage Bhanda Ghara Reksa berarti Memelihara dan atau mengelola barang-barang atau harta di ruangan atau di satu tempat baik tertutup maupun terbuka gudang tertutup maupun terbuka yang merupakan jasa utama perusahaan. Bhanda Ghara Reksa means Maintain and or manage goods or property, or in one place in a room either closed or open closed and open warehouses which is a major service company. Pemeliharaan danatau pengelolaan tersebut dalam arti seluas-luasnya yang meliputi semua kegiatan yang terkait dengan pergerakan, perawatan dan pengamatanpengawasan barang barang atau harta serta ruangan itu sendiri. Maintenance and or the management in the broadest sense covering all activities related to the movement, treatment and observation surveillance of goods or property as well as the room itself. WILAYAH KERJA WORKING AREA • Indonesia yang terletak di daerah khatulistiwa diantara benua dan samudera besar yang mengandung arti persimpangan yang sangat strategis, maka wilayah kegiatan usahanya tidak semata bersifat Nasional tetapi juga berskala Internasional. Hal ini digambarkan dalam konfigurasi bentuk globe bola dunia secara grafis Indonesia is located on the equator between the continent and the great ocean connotes a very strategic junction, then the region is its business activities not only national but also international scale. It is described in the configuration form of a globe globe graphically. • Wilayah Indonesia dibagi menjadi 3 tiga wilayah, yaitu timur, tengah dan barat yang kesemuanya harus mendapatkan perhatian yang sama. Hal ini digambarkan dalam konfigurasi bentuk 3 tiga batang anak panah. Indonesia area are divided into three 3 areas, namely the eastern, central and western all of which should get the same attention. It is described in the configuration form of 3 three stem arrows. • Konfigurasi batang anak panah tersebut menggambarkan pula adanya Developed dan Under Developed Countries serta negara yang sedang berkembang. Configure Stem arrows illustrate well the Developed and Under Developed Countries and developing countries. • Konfigurasi bentuk bola juga menggambarkan sifat dan sikap positif. Configuration spherical shape also describes the nature and positive attitude. Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 62 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Sekilas Perusahaan Company at a Glance PT Bhanda Ghara Reksa Persero atau selanjutnya disebut BGR didirikan pada tanggal 11 April 1977 sebagai sebuah Badan Usaha Milik Negara BUMN yang bergerak di bidang jasa pergudangan. Sampai saat ini 100 sahamnya masih dimiliki oleh Pemerintah Republik Indonesia melalui Kementrian Negara BUMN selaku Pemegang Saham. Gagasan dan didirikannya BGR berdasarkan adanya kebutuhan badan usaha yang dapat mengelola fasilitas pendukung sarana distribusi pupuk yang memadai berupa fasilitas gudang yang lokasinya menjangkau ke sentra- sentra pertanian. Pada saat itu, pemerintah membangun gudang sebanyak 32 unit yaitu di Jawa, Bali dan Kalimantan Selatan melalui Departemen Perdangangan yang dimulai sejak tahun 1975 sampai dengan tahun 1977. PT Bhanda Ghara Reksa Persero, or hereinafter called as BGR, was established on April 11, 1977 as a State Owned Enterprise SOE engaged in warehousing services. Until present, the Government of the Republic of Indonesia still owns 100 of its shares through the Ministry of SOE as the Shareholder. The idea behind the establishment of BGR rooted from the needs for a proper institution to manage supporting facilities of fertilizer distribution that has warehouse facilities spread in locations that can reach prime agricultural areas. At that time, the government built 32 units of warehouse in Java, Bali, and South Kalimantan through Department of Trade, from 1975 until 1977. Laporan Manajemen Management R epor t Pr oil P er usahaan Company Pr oile Tinjauan P enduk ung Bisnis O ver view on Business S uppor t Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 63 T ata K elola P er usahaan Good Corporate Gov ernance Bisnis utama BGR adalah menyediakan, menyewakan dan mengelola ruangan gudang, baik tertutup maupun terbuka open storage dan menyelenggarakan jasa pergudangan lainnya. Dalam perkembangannya, BGR menambah jasa-jasa transportasi baik darat maupun udara dan pengurusan ekspor-impor serta mengkombinasikannya dengan jasa pergudangan yang telah ada menjadi paket-paket jasa logistik. Sejalan dengan itu, guna mengambil posisi dalam persaingan usaha, BGR melengkapi kegiatannya dengan jasa-jasa penunjang yang relevan yaitu jasa-jasa pest control dan fumigasi. Pada tahun 2004, BGR mengembangkan Collateral Management Service CMS yang memberikan laba operasi cukup berarti. Kini BGR telah menjadi salah satu kepercayaan perusahaan-perusahaan besar, baik BUMN maupun swasta dalam pengelolaan kegiatan logistik mereka. BGR telah memiliki layanan logistik terintegrasi yang didukung oleh penggunaan teknologi dan SDM yang profesional sehingga mampu memberikan pelayanan maksimal untuk memenuhi kebutuhan akan jasa integrated distribution centre, warehouse management, transportation management, custom clearance, record management service, collateral management service, dan depo container, dengan berbagai diferensiasi layanannya. BGR berperan sebagai penyedia jasa pergudangan dan logistik yang memiliki jaringan infrastruktur hampir di seluruh wilayah Indonesia. Tercatat Kantor Cabang yang dikelola BGR sebanyak 24 cabang, sedangkan dari sisi fasilitas, saat ini BGR mengelola sekitar 600 gudang yang tersebar di seluruh Indonesia. Perjalanan panjang selama 38 tahun dan kemampuan perusahaan memberikan kontribusi yang positif kepada para pemangku kepentingannya telah membuktikan bahwa BGR menjadi perusahaan logistik yang handal dan terkemuka. BGR’s main business is to provide, rent, and manage warehouse, be it closed or open storage, and make available of any other warehousing services. In its development, BGR also expands to both land and air transportation service business and export-import management, combining them with the existing warehousing services into an integrated logistics service packages. In line with this development, in order to enhance its competitive edge, BGR complements its business activities by providing relevant supporting businesses, namely pest control and fumigation services. In 2014, BGR developed Collateral Management Service that gave a quite significant gross profit. BGR has now become a trusted partner of big companies, be it from SOE or private sectors, to manage their logistic operations. BGR has had an integrated logistics service, supported by the use of technology and professional HR so that the Company can give maximum service to fulfill the needs for an integrated distribution center, warehouse management, transportation management, customer clearance, record management service, collateral management service, and container deport, with its various service differentiations. BGR takes role as a provider of warehousing and logistic service that have infrastructure network in almost the entire region in Indonesia. BGR is recorded to have managed 24 branches, while in terms of facilities, BGR has managed approximately 600 warehouses spread across Indonesia. BGR’s long service for 38 years and the company’s capacity to provide positive contribution to its stakeholders has proved that BGR has become a reliable and renowned logistic company. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis T ata K elola P er usahaan Good Corporate Gov ernance Sekilas Perusahaan Company at a Glance Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 64 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Bidang Usaha Perusahaan Company’s Line of Business Bidang usaha yang dijalankan oleh BGR secara umum adalah layanan jasa logistik terintegrasi dengan menyediakan serta jasa-jasa pendukung lainnya dalam melengkapi kebutuhan bagi para pelaku industri. Berdasarkan Anggaran Dasar Perusahaan berdasarkan Akta Notaris Rachmad Umar S.H No. AHU- AH.01.03-0970632 tanggal 28 Oktober 2015 bidang usaha BGR diantaranya adalah: 1. BGR Integrated Logistics Service ILS 2. BGR Transportation 3. BGR Warehousing 4. BGR Express 5. Freight Forwarding BGR INTEGRATED LOGISTICS SERVICE ILS Layanan BGR Integrated Logistics Service merupakan layanan unggulan featured service yang dihadirkan oleh BGR sebagai layanan terpadu dalam memberikan solusi distribusi bagi pelaku industri yang ragam fasilitasnya antara lain membuat desain sistem distribusi barang keluar dari pabrik, penyiapan alat transportasi, p elaksanaan pengiriman barang ke gudang distribusi, menyiapkan gudang, mengelola barang digudang handling in, handling out, packaging, racking, barcode, labelling dan lain sebagainya sampai dengan pengangkutan atau pengantaran barang ke pengguna akhir, dengan dukungan sistem informasi terpadu yang dapat dihubungkan langsung pada sistem informasi produksi pelanggan. Tidak hanya sampai disitu, khusus dalam pengelolaan pergudangan BGR menerapkan beberapa sistem terkait guna menciptakan efisiensi, keteraturan pada aspek teknis maupun administratif serta pengawasan yang baik yang dapat meminimalisasi potensi gangguan dari awal proses penyimpanan sampai dengan pasca pendistribusian after service. Sistem tersebut antara lain Collateral Management System CMS, Sistem Resi Gudang SRG, Record Management Service Penitipan Pengelolaan Arsip RMS, Open Storage Area dan lain sebagainya. Generally, BGR is engaged in an integrated logistics service as its line of business where it provides other supporting services in fulfilling the needs of many industries. Based on the Company’s Articles of Association that is pursuant to Notarial Deed of Rachmad Umar S.H. No. AHU- AH.01.03-0970632 dated October 28, 2015, BGR’s line of business is as follows: 1. BGR Integrated Logistics Service ILS 2. BGR Transportation 3. BGR Warhousing 4. BGR Express 5. Freight Forwarding BGR INTEGRATED LOGISTICS SERVICE ILS BGR Integrated Logistics Service is a featured service provided by BGR as an integrated service that contains distribution solution for industries whose types of facilities include, among others, developing a distribution system design for goods moved out of the factory, preparing transport equipment, delivering goods to distribution storage, preparing the storage, goods handling in the storage handling in, handling out, packaging, racking, barcode, labelling, etc, and transporting or delivering goods to end users. All of this is supported by an integrated information system directly connected to the customer production information system. Besides, especially in warehousing management, BGR adopts several system to create efficiency, order in both technical and administrative aspects, as well as effective surveillance that is able to minimize disruption from the start of warehousing process until goods distribution after service. The system includes, among others, Collateral Management System CMS, Warehouse Receipt System SRG, Record Management Service RMS, Open Storage Area, etc. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 65 T ata K elola P er usahaan Good Corporate Gov ernance Dengan profesionalisme dan pengalaman yang dimiliki selama lebih dari 38 tahun, BGR senantiasa memberikan nilai lebih bagi seluruh pelanggan dengan tidak hanya memberikan layanan namun juga solusi dalam bidang jasa pendistribusian logistik. Secara berkelanjutan BGR fokus dalam melakukan perbaikan mutu layanan, melakukan pemuktahiran teknologi serta meningkatkan kapabilitas SDM terutama pada tenaga-tenaga kerja di lapangan. Dalam melaksanakan kegiatan operasionalnya, BGR berorientasi pada ketepatan dan kecepatan waktu pengiriman barang, tarif yang kompetitif jaminan mutu dan keamanan, serta jaringan yang luas dan tersebar di seluruh Indonesia merupakan nilai tambah yang ditawarkan kepada para pelanggan. With BGR’s professionalism and 38 years of experience, BGR continues to deliver added value to all customers by not only providing services, but also solutions in logistic distribution services. BGR also continuously focuses on improving its service quality, developing its technology, and enhancing the capability of its human resources, especially those in the field. In doing its operational activities, BGR orients to the timeliness and speed in delivering goods, competitive tariff, quality and security guarantee, and extensive network all across Indonesia, all of which is the added value offered to all customers. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis T ata K elola P er usahaan Good Corporate Gov ernance Bidang Usaha Perusahaan Company’s Line of Business Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 66 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview • Distribution Management System BGR melayani sistem distribusi dari produsen ke gudang Distribution Center DC dan atau kepada end user. • Inventory Management System Gudang BGR menawarkan Inventory Management sehingga memungkinkan digunakan sebagai jaminan bank. • warehouse Management System BGR mengelola barang digudang handling in, handling out, packaging, racking, barcode, labelling dan sebagainya yang dilengkapi dengan Warehouse Management System, sehingga dapat memastikan jumlah barang, kualitas barang, jenis barang, penempatan barang, jadwal masuk dan keluarnya barang secara tepat dan akurat. • waste Integrated Solution BGR-WIS BGR memiliki sistem terpadu dalam hal penanganan limbah pada setiap area pergudangan yang bertujuan untuk menghindari terjadinya pencemaran lingkungan baik di gudang maupun di daerah sekitar gudang. • Distribution Management System BGR serves distribution system from producers to Distribution Center DC warehouses and or to end users. • Inventory Management System BGR warehouse offers Inventory Management so that it can be used as a bank collateral. • Warehouse Management System BGR manages goods in the warehouse handling in, handling out, packaging, racking, barcode, labelling, etc, equipped by Warehouse Management System. Thus, it ensures the number of goods, goods quality, types of goods, goods placement, inout good schedule in an appropriate and accurate manner. • Waste Integrated Solution BGR-wIS BGR has an integrated system in waste management at each warehouse area to avoid the occurrence of environmental pollution in the warehouse or environment nearby the warehouse. Bidang Usaha Perusahaan Company’s Line of Business Dengan profesionalisme dan pengalaman yang dimiliki selama lebih dari 38 tahun, BGR senantiasa memberikan nilai lebih bagi seluruh pelanggan dengan tidak hanya memberikan layanan namun juga solusi dalam bidang jasa pendistribusian logistik. With BGR’s professionalism and 38 years of experience, BGR continues to deliver added value to all customers by not only providing services, but also solutions in logistic distribution services. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 67 T ata K elola P er usahaan Good Corporate Gov ernance Bidang Usaha Perusahaan Company’s Line of Business BGR TRANSPORTATION Selain layanan ILS, secara terpisah BGR juga menyediakan layanan BGR Transportation dalam mendukung pendistribusian logistik pelanggan. Armada yang dimiliki oleh BGR pada layanan ini terdiri dari kendaraan transportasi darat dengan beragam spesifikasi kendaraan, transportasi laut, udara dan Kereta Api. a. Land Transportation Pada layanan ini, BGR menyediakan beragam kendaran angkutan barang berupa truk box dan truk container yang dilengkapi dengan GPS Global Positioning System. b. Marine Transportation Selain angkutan barang darat, BGR juga menyediakan angkutan barang, bongkar muat serta pengurusan dokumen dengan menggunakan jasa transportasi laut. c. Air Transportation BGR berupaya melengkapi sarana distribusi di berbagai dimensi, salah satunya adalah menggunakan fasilitas angkutan udara dalam melakukan aktivitas pengangkutan, bongkar muat serta pengurusan dokumen. BGR TRANSPORTATION In addition to ILS service, BGR also provides BGR Transportaiton service separately in supporting customer logistic distribution. The transportation fleet owned by BGR for this service includes various specifications of land transportation, besides sea and air transportation, as well as train. a. Land Transportation In connection with this service, BGR provides various goods transport vehicle in the form of box truck and container equipped with GPS Global Positioning System. b. Marine Transportation In addition to land transportation, BGR also provides goods shipping, cargo handling equipment, and freight forwarding services. c. Air Transportation BGR strives to complement its distribution facilities in various aspects, one of which is by prividing air transport facilities in the transport, cargo handling and freight forwarding activities. Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 68 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview BGR warehousing Selain mendistribusikan barang, BGR juga memiliki bidang usaha lain dengan mengembangkan area pergudangan modern sebagai salah satu jasa unggulan. Area pergudangan yang dimiliki oleh BGR telah dilengkapi dengan dukungan teknologi informasi, sistem keamanan yang handal serta sarana pendukung lainnya seperti: • Tempat Penyimpanan storage; • Penanganan Barang handling; • Penyortiran sortir; • Pengepakan packing; • Pengantongan bagging; • Pelabelanpenandaan labelingmarking; • Pengambilan Persediaan Stock Taking; • Pelaporan Reporting. Fasilitas yang dimiliki oleh BGR dalam layanan ini antara lain: • Record Management Services Record Management Service PT BGR adalah layanan profesional yang memberikan jaminan keamanan, kerahasiaan, kenyamanan dan efisiensi dalam pengelolaan dokumen. Jasa-jasa Records Management Service antara lain: a. Pengelolaan langsung terhadap arsip. b. Pengantaran dan pengambilan arsip. c. Indexing atau pendataan arsip. d. Pemusnahan arsip. e. Pengadaan bos, seal dan plastik. f. Laporan indexing. • Collateral Management Services BGR berpengalaman mengelola Collateral untuk jenis barang antara lain coklat, lada, CPO, karet, vanili, bijih timah dan batubara. • Open storage Selain menyediakan fasilitas gudang tertutup, BGR juga berupaya melengkapi fasilitas yang ada dengan menyediakan fasilitas gudang terbuka. BGR Warehousing In addition to distributing goods, BGR also develops a modern warehousing area as one of its featured services and another business line it engages in. Warehousing are owned by BGR has been equipped with information technology, reliable security system, and other supporting facilities, namely: • Storage; • Goods handling; • Sorting; • Packing; • Bagging; • Labelingmarking; • Stock taking; • Reporting; Facilities owned by BGR in this service are, among others: • Record Management Services Record Management Service of PT BGR is a professional service giving security insurance, confidentiality, convenience and efficiency in document management. Record Management Services are, among others: a. Direct record management b. Record pick-up and delivery c. Indexing and record documenting d. Record destruction e. Procurement of bos, seal and plastic f. Indexing report • Collateral Management Services BGR is experienced in managing collateral for types of goods such as cocoa, pepper, CPO, rubber, vanilla, tin ore, and coal. • Open storage In addition to providing closed warehouse facility, BGR also strives to complement the existing facilities by providing open warehouse facility. Bidang Usaha Perusahaan Company’s Line of Business T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 69 T ata K elola P er usahaan Good Corporate Gov ernance • Depo Container Handling BGR menyediakan layanan depo container berikut dengan pengelolaannya yang terdiri dari: a. Lift In-Lift Off dan angkutan container ke atas kapal. b. Repacking Container. BGR ExPRESS BGR Express merupakan salah satu layanan distribusi barang kilat domestik dengan maksimal waktu pengiriman selama 7 tujuh hari kerja. BGR Express memiliki beberapa fasilitas layanan yang dibedakan berdasarkan lamanya waktu pengiriman dan sarana yang digunakan dalam pendistribusian. Layanan yang dimiliki oleh BGR Express antara lain: • BGR Platinum Sampai di hari yang sama Paket domestik dengan pengiriman via transportasi udara ke kota-kota tertentu di Indonesia penerimaan di hari yang sama. • BGR-BEST Besok Sampai Tujuan Paket Domestik dengan pengiriman via transportasi udara ke kota-kota tertentu di Indonesia 1 hari sampai. • Depo Container Handling BGR provides the following depot container with its management that comprises of: a. Lift in-lift off and container transport on board. b. Repacking container. BGR ExPRESS BGR Express is one of domestic express distribution services with maximum delivery of 7 seven days. BGR Express offers several services distinguished based on the length of delivery and facilities used in the distribution. The services provided by BGR Express are, among others: • BGR Platinum Delivered on the same day Domestic packaged delivered via air transportation to certain cities in Indonesia delivered on the same day • BGR-BEST Besok Sampai TujuanOne-Day Delivery Domestic package delivered via air transport to certain cities in Indonesia 1-day delivery. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis T ata K elola P er usahaan Good Corporate Gov ernance Bidang Usaha Perusahaan Company’s Line of Business Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 70 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview • BGR-Reguler Regular Service Paket Domestik, dengan pengiriman via transportasi udara dan darat ke seluruh Indonesia, dengan estimasi waktu pengiriman 3-5 hari kerja. • BGR-ECO Economist Service Paket Domestik yang aman dan ekonomis, dengan pengiriman via transportasi darat ke seluruh Indonesia, dengan estimasi pengiriman 7 hari kerja FREIGHT FORwARDING Freight Forwarding merupakan layanan yang dimiliki oleh BGR dalam hal pendistribusian dan penerimaan barang kargo untuk kebutuhan domestik atau kegiatan ekspor- impor dengan menggunakan sarana angkut kapal laut atau pesawat udara. Layanan yang dimiliki oleh Freight Forwarding antara lain: • International Freight Forwarding Layanan ini menawarkan jasa pengelolaan, pengiriman, brokerage solution untuk barang ekspor-impor international forwarding serta pengurusan kepabeanan customs clearence. • Domestic Freight Forwarding BGR menawarkan jasa pengelolaan, pengiriman, brokerage solution untuk barang-barang antar kota, antar pulau domestic forwarding, melalui darat, laut maupun udara serta pengurusan kepabeanan customs clearance. • BGR-Reguler Regular Service Domestic package delivered via both air and land transport to destinations all across Indonesia with estimated time delivery of 3-5 business days. • BGR-ECO Economist Service Safe and economical domestic package delivered via land transport to destinations all across Indonesia with estimated time delivery of 7 business days. FREIGHT FORWARDING Freight forwarding is a service provided by BGR in the distribution and receipt of goods cargo for domestic needs or export-import activities by shipping or air transport. The services covered in Freight Forwarding are, among others: • International Freight Forwarding This service offers management, delivery, brokerage solution for export-import goods international forwarding and customs clearance services. • Domestic Freight Forwarding BGR offers management, delivery, brokerage solution services for inter-city goods transport and domestic forwarding, via land and air transport, in addition to customs clearance service. Bidang Usaha Perusahaan Company’s Line of Business T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 71 T ata K elola P er usahaan Good Corporate Gov ernance Visi Misi Vision Mission Menjadi Perusahaan Logistik yang memberikan Solusi, Andal dan Terkemuka. To Become the Reliable and Foremost Solution Logistics Service Company. Visi Vision Mission Misi • Menyelenggarakan jasa logistik dengan sistem IT yang andal, adaptable dan user friendly. • Meningkatkan nilai Perusahaan melalui jaringan, infrastruktur modern dan diversifikasi usaha yang relevan. • Menumbuhkan kesejahteraan karyawan melalui produktivitas. • Menciptakan logistic solution service untuk menjalin kemitraan. • Providing the reliable, adaptable and user friendly IT-based logistic services. • Increasing corporate value by enhancing modern infrastructure, networking, and business diversification. • Increasing employee welfare through productivity. • Developing partnership by providing excellence logistic solution service. Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 72 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Tata Nilai Corporate Values Bekerja yang berorientasi pada hasil dengan proses yang dapat dipertanggungjawabkan. Bekerja yang berorientasi pada solusi. Berpikir, berkata dan bertindak sesuai Tata Nilai Perusahaan dan Kode Etik Profesi. Berani berpikir beda dan dapat dipertanggungjawabkan. Dapat merealisasikan idenya secara konkret. Bekerjasama untuk saling mengisi dan memperkuat tim. Berorientasi kepada yang dilayani. Bersikap dan berperilaku sesuai Tata Nilai Perusahaan. Dapat menjadi inspirator bagi bawahannya. Performing work and services in accordance with the applicable regulations and utilizing skills required to obtain reliable results. Thinking, saying, and acting in accordance with the company values and codes of professional conduct. Making a breakhthrough way of thinking and working in the field to obtain the optimal value. Working with the team to achieve the best results. Oriented to the customer. Showing good attitudes and behaviors to subordinates. PROFESIONAL PROFESSIONAL INTEGRITAS INTEGRITY INOVASI INNOVATION KERJASAMA TIM TEAM WORK KETELADANAN ROLE MODELING P P II II K K K K T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 73 T ata K elola P er usahaan Good Corporate Gov ernance Untuk mewujudkan visi dan misi dan memaksimalkan kinerja Perseroan, BGR memiliki nilai-nilai yang telah disepakati bersama dan menjadi budaya bagi setiap insan Perseroan. BGR merumuskan PIKKI sebagai budaya yang dianut dan wajib diterapkan dalam pelaksanaan kerja sehari-hari. To realize the vision and mission and maximize the Company’s performance, BGR has established corporate values that have been agreed upon, which becomes a corporate culture that apply to every individual of the Company. BGR formulates PIKKI as a culture embraced by and obliged to be implemented in day-to-day work activities. Peningkatan Daya Saing Increase in Competitivness Fokus Terhadap Kepentingan Stakeholder Focus on the Interests of Stakeholders Bekerja Sebagai Ibadah work as Religious Perilaku BGR BGR Integrity KETERANGAN Visi,misi dan tata nilai PT BGR telah diketahui dan mendapatkan persetujuan dari Dewan Komisaris dan Direksi Perseroan. NOTE Vision, mission and corporate values of PT BGR have been acknowledged and approved by the Company’s Board of Commissioners and Board of Directors. Tata Nilai Corporate Values Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 74 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Strategi Perusahaan Corporate Strategy Perencanaan strategis BGR tahun 2015 disusun dengan mempertimbangkan hasil analisis SWOT dan assessment Kriteria Penilaian Kinerja Unggul BUMN tahun 2014. Dengan mempertimbangkan hasil analisis SWOT, maka strategi untuk memenangkan persaingan yg dipilih adalah strategi “peningkatan kapabilitas dan kapasitas untuk daya saing”. Strategi usaha BGR dituangkan dalam bentuk peta strategi yang berfungsi : a. Sebagai alat komunikasi yang digunakan untuk menjelaskan bagaimana nilai-nilai strategis dapat dihasilkan oleh BGR. b. Membantu manajemen BGR dalam menjabarkan perencanaan strategis menjadi perencanaan operasional. PBGR’s strategic plan in 2015 was developed by taking into account SWOT analysis results and assessment for Criteria for Strong Performance of SOE in 2014. By considering SWOT analysis result, the strategy taken to win the competition is the “increase of capability and capacity for competitiveness” strategy. BGR’s business strategy is laid out in the form of strategy map that functions as follows: a. As a means of communication used to describe how strategic values can be produced by BGR. b. To assist BGR’s management in translating strategic planning into operational planning. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 75 T ata K elola P er usahaan Good Corporate Gov ernance T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 75 T ata K elola P er usahaan Good Corporate Gov ernance Dalam peta strategi BGR tahun 2015 terbagi atas 8 delapan perspektif, yaitu: 1. Perspektif keuangan Financial adalah perspektif yang menggambarkan konsekuensi dari seluruh kegiatan perusahaan berdasarkan ukuran-ukuran keuangan. 2. Perspektif Pasar Market adalah perspektif yang menggambarkan strategi memperoleh pasar yang menjadi sumber penghasilan perusahaan. 3. Perspektif Pelanggan Customer adalah perspektif yang menggambarkan strategi dalam memperoleh pelanggan pada pasar sasaran. 4. Perspektif Produk Jasa Product adalah perspektif yang menggambarkan strategi peningkatan mutu dan pengembangan produk jasa yang ditawarkan kepada pelanggan. 5. Perspektif Internal Proses Process adalah perspektif yang menggambarkan strategi peningkatan kualitas kegiatan perusahaan dalam menghasilkan produk jasa sesuai kebutuhan pelanggan. 6. Perspektif sarana prasarana Infrastructure adalah perspektif yang menggambarkan strategi kesiapan sarana dan prasarana dalam mendukung kegiatan perusahaan. 7. Perspektif Tenaga Kerja Employee adalah perspektif yang menggambarkan strategi penguatan sumber daya manusia dan iklim bekerja. 8. Perspektif Kepemimpinan Leadership adalah perspektif yang menggambarkan strategi para pimpinan dalam mengelola seluruh kegiatan perusahaan. 2015 BGR’s strategy map consists fo 8 eight perspectives, namely: 1. Financial perspective, a perspective describing the consequence of all activities of the company againts the company’s measurements. 2. Market perspective, a perspective describing a strategy to acquire market that becomes the company’s source of income. 3. Customer perspective, a perspective describing the strategy to acquire customers in the target market. 4. Service Product perspective, a perspective describing the strategy to increase quality and develop service products offered to the customers. 5. Internal Process perspective, a perspective describing the strategy to increase the quality of the company’s activities in producing products and services that meet the customers’ needs. 6. Infrastructure perspective, a perspective describing the strategy to prepare infrastrucutre in supporting the company’s activities. 7. Employee perspective, a perspective describing the strategy to improve human resources and working climate. 8. Leadership perspective, a perspective describing the strategy of all leaders in managing the company’s activities. Strategi Perusahaan Corporate Strategy Dalam perspektif produk, perusahaan meningkatkan produk jasa yang berorientasi memberikan solusi logistik yang dibutuhkan pelanggan total logistics solutions melalui pengembangan produk jasa pergudangan dan distribusi, transportasi dan forwarding menjadi perusahaan logistik dengan level ‘Lead Logistics’ In product perspective, the company increases its products and services that orient to giving total logistics solutions to its customers through the development of products and services of warehousing and distribution, transportation and forwarding into logistic company at a level of ‘Lead Logistics’ Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 76 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Strategi Perusahaan Corporate Strategy Strategi korporat BGR tahun 2015 yang mendukung keinginan tersebut adalah sebagaimana pada peta strategi berikut ini: K epemimpinan Leader ship T enaga K erja Manpow er Sarana Prasarana F acility Infrastr uctur e Pr oses Pr ocess Pr oduk Pr oduct P elanggan Cust omer s P asar Mark et K euangan Finance Meningkatkan pendapatan menjadi Rp1,28 triliun Increasing revenue to Rp1.28 trillion Meningkatkan pangsa pasar Increasing market share Intensiikasi pasar BUMN pupuk Intensiication of SOE of fertilizer market Penguatan pergudangan distribusi Strengthening of warehousing distribution Penguatan transportation forwarding Strengthening of transportation forwarding Membentuk unit courier service e-Commerce Establishing courier service unit e-commerce Memperkuat cash low management Strengthening of cash low management Optimalisasi aset investasi Optimization of assets investment Pengembangan kapabilitas kapasitas Development of capability capacity Transformasi budaya kerja Transformation of work culture Implementasi sistem-sitem korporasi best practise Implementation of best practice corporate system Intensiikasi ekstensiikasi BUMN non pupuk swasta Intensiication extensiication of private SOE non fertilizer Meningkatkan citra perusahaan Increasing the company’s reputation Penguatan Kemitraan strategis The strengthening of strategic partnership Meningkatkan pendapatan menjadi Rp1,28 triliun Increasing revenue to Rp1.28 trillion Meningkatkan laba menjadi Rp100 miliar Increasing revenue to Rp1.28 trillion 2 4 7 9 10 11 12 14 15 16 13 8 5 6 3 1 Strategi korporat tahun 2015 difokuskan kepada hal-hal sebagai berikut: 1. Dalam perspektif keuangan, sasaran yang ingin dicapai dalam tahun 2015 adalah laba sebesar Rp100,36 miliar yang diperoleh dari pendapatan sebesar Rp1,28 triliun dengan menurunkan ratio biaya 0,40. BGR’s corporate strategy in 2015 that supports such goals is stated in the following strategy map: Corporate strategy in 2015 was focused on the following matters: 1. In financial perspective, the target to achieve in 2015 was profit amounting to Rp100.36 billion from revenue of Rp1.28 trillion by reducing cost ratio by 0.40. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 77 T ata K elola P er usahaan Good Corporate Gov ernance Strategi Perusahaan Corporate Strategy 2. Dalam perspektif pasar, perusahaan akan meningkatkan pangsa pasar, meningkatkan citra perusahaan, dan penguatan kemitraan strategis sebagai upaya dalam menghadapi kompetitor dan memenangkan persaingan. 3. Dalam perspektif pelanggan, perusahaan berfokus kepada pelanggan dengan membagi menjadi dua segmen, yaitu segmen pelanggan BUMN Pupuk dan segmen BUMN non Pupuk Swasta. Sehingga kegiatan pemasaran dan penjualan produk jasa dilakukan secara berbeda-beda untuk masing-masing segmen. Untuk BUMN Pupuk, strategi yang digunakan adalah intensifikasi, dan untuk BUMN non Pupuk Swasta strategi yang digunakan adalah intensifikasi dan ekstensifikasi. 4. Dalam perspektif produk, perusahaan meningkatkan produk jasa yang berorientasi memberikan solusi logistik yang dibutuhkan pelanggan total logistics solutions melalui pengembangan produk jasa pergudangan dan distribusi, transportasi dan forwarding menjadi perusahaan logistik dengan level ‘Lead Logistics’ serta mengembangkan produk jasa baru berupa jasa kurir dengan target pasar yang meliputi retail, korporat dan e-commerce. 5. Dalam perspektif proses perusahaan akan menguatkan sistem dan proses kerja melalui implementasi sistem- sistem korporasi best practice dan memperkuat cash flow management. 6. Dalam perspektif sarana dan prasarana, perusahaan akan mengoptimalkan pemanfaatan aset dan investasi. 7. Dalam perspektif tenaga kerja, perusahaan meningkatkan kapabilitas dan kapasitas SDM melalui program-program diklat dan rekrutmen tenaga- tenaga professional yang sesuai dengan kebutuhan dan tuntutan bisnis. 8. Dalam perspektif kepemimpinan, perusahaan akan melakukan transformasi budaya kerja melalui penguatan penerapan tata nilai perusahaan, tata kelola perusahaan dan ketaatan hukum untuk mendukung tercapainya visi perusahaan, dan mengoptimalkan tanggungjawab kepada masyarakat melalui program PKBLCSR. 2. In market perspective, the company will increase its market share, reputation, and strengthen strategic partnership as an effort to face the competitors and win the competition. 3. In customer perspective, the company focuses on customers, which is divided into two segments, namely Fertilizer - SOE customers and Non-Fertilizer Private customers. Therefore, marketing and sales activities of the products and services are conducted differently for each segment. For Fertilizer – SOE customers, the strategy taken is intensification, while for Non-Fertilizer Private customers, the strategy is both intensification and extensification. 4. In product perspective, the company increases its products and services that orient to giving total logistics solutions to its customers through the development of products and services of warehousing and distribution, transportation and forwarding into logistic company at a level of ‘Lead Logistics’ and the development of new products and services in the form of courier service with target market covering retail, corporate and e-commerce customers. 5. In process perspective, the company will strengthen the working system and process through the implementation of corporate system of best practice and strengthen cash flow management. 6. In infrastructure perspective, the company will optimize the utilization of assets and investment. 7. In employee perspective, the company will improve the capability and capacity of its human resources through education and training programs and recruitment of professional staff according to the needs and demand of business. 8. In leadership perspective, the company will transform work culture through improved implementation of corporate values, corporate governance, and legal compliance to help achieve the vision of the company and optimize its responsibility to the community through PKBLCSR. Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 78 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Struktur Organisasi Organization Structure Direktorat Keuangan Umum DIRKUM Director of Finance General Affairs

M. Taufik Hidayat

Direktorat Pemasaran DIRSAR Director of Marketing Mohammad Affan Direktorat Operasi Pengembangan DIROPBANG Director of Operations and Development Nofrisel GM Keu Akt GM of Finance Actuaria Sri Tarmiasih GM Umum GM of GM of General Affairs Istiyanto GM Pemasaran GM of Marketing Laila Elwinda GM IT PU GM of IT Development Indra Iliana GM Operasional GM of Operations Andy Pratama Manajer Keuangan Manager of Finance Manajer Pengadaan Pemeliharaan Manager of Procurement Maintenance Manajer Penerapan IT Manager of IT Implementation Manajer Operasional 1 Manager of Operations I Manajer Pengembangan Usaha Manager of Business Development Manajer Operasional 2 Manager of Operations 2 Manajer Operasional 3 Manager of Operations 3 Staff Sales Marketing Sales Marketing Staff Manajer Akuntansi Manager of Accounting Manajer Pengelolaan Aset Manager of Asset Management Man PKBL Staff Data Analisa Pasar Data Market Analysis Staff Staff Sales Marketing Sales Marketing Staff Bidang Umum General Affairs Field Bidang Keuangan Akuntansi Finance Accounting Field Bidang Operasional Operations Field Direktorat Utama DIRUT President Director Agus Andiyani Kepala Cabang Branch Manager GM Data Analisa Pasar GM of Data Market Analysis Bambang B.Y. T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 79 T ata K elola P er usahaan Good Corporate Gov ernance Struktur Organisasi Organization Structure Manajer Hukum Manager of Legal Koordinator SPI 1 Coordinator of SPI 1 Manajer Pengembangan SDM Manager of HR Development Manajer Perencanaan Evaluasi Manager of Planning Evaluation Manajer Operasional Manager of Operations Manajer Humas Manager of Public Relations Koordinator SPI 2 Coordinator of SPI 2 Manajer Administrasi SDM Manager of HR Administration Manajer SM Manajemen Risiko Manager of SM Risk Management Manajer Sekretariat Manager of Secretariat Manajer Pengembangan Jaringan Manager of Network Development Manajer Admin Tarif Penagihan Manager of Tariff Administration Collection Bidang Naker Manpower Field Bidang SM. MR Lahta SM MR Lahta Field Bidang Kurir Courier Field GM Kurir e-Commerce GM of Courier e-Commerce Munasir Sekretaris Perusahaan Corporate Secretary Fuad Adi Siswoyo GM SDM GM of HR Ismail Harun GM Perencanaan GM of Planning Farhan Isma Putra Kepala SPI Head of Internal Audit Agus Pratiwindyo Staff Direksi Board of Directors Staff Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 80 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Proil Dewan Komisaris Board of Commissioners Proile Widharma Raya Dipodiputro Komisaris Utama President Commissioner Warga Negara Indonesia, 62 tahun, lahir di Singaraja, Bali pada tahun 1953. Beliau adalah lulusan Master In Business Policy Major In Procatization, Universitas Indonesia. Saat ini Beliau berdomisili di Jakarta Sebelum menjabat sebagai Komisaris Utama Perseroan, Beliau pernah menduduki beberapa jabatan strategis di berbagai instansi pemerintahan diantaranya di lingkungan Sekretariat Negara dan Staf Ahli Menteri Perdagangan Bidang Iklim Usaha Perdagangan. Beliau mulai menjabat sebagai Komisaris Utama sejak 2012. Indonesian citizen, 62 years old, born in Singaraja, Bali, in 1953. He graduated with a Master’s degree in Business Policy, majoring in Procatization, from University of Indonesia. He currently resides in Jakarta. Prior to serving as the Company’s President Commissioner, he held several positions in various government bodies, among others, the State Secretariate and as Expert Staff of the Minister of Trade in Trade Business Climate. He began to serve as Presidnet Commissioner since 2012. Wiyardi Saputra Komisaris Commissioner Warga Negara Indoneia, 53 tahun, lahir di Medan, Sumatera Utara pada tahun 1962. Beliau memperoleh gelar Magister Management dari Universitas Pancasila. Saat ini Beliau berdomisili di Jakarta. Beliau memulai karier di berbagai Perusahaan Swasta dan pemerintah dari tahun 1983 hingga saat ini. Beliau diangkat sebagai Komisaris PT Bhanda Ghara Reksa Persero sejak tahun 2012. Indonesian citizen, 53 years old, born in Medan, North Sumatera in 1962. He obtained his Master’s degree in Management from Pancasila University. He currently resides in Jakarta. He has developed his career in various Private and government institutions from 1983 until now. He was appointed as Commissioner of PT Bhanda Ghara Reksa Persero since 2012. Tinjauan P enduk ung Bisnis O ver view on Business S uppor t T anggung J aw ab Sosial P er usahaan Corporate Social R esponsibility Analisis dan P embahasan Manajemen Management Discussion and Analysis PT BHANDA GHARA REKSA Persero 2015 Annual Report 81 T ata K elola P er usahaan Good Corporate Gov ernance Lambonar O Silitonga Komisaris Commissioner Warga Negara Indoensia, 46 tahun, lahir di Medan, Sumatera Utara pada tahun 1969. Beliau lulusan S2 Universitas Bhayangkara, Jakarta. Saat ini Beliau berdomisili di Jakarta. Beliau mengawali karier sebagai Pelaksana Direktorat Industri, DJPBUMN, Depkeu. Diangkat menjadi Komisaris Independen PT Bhanda Ghara Reksa Persero pada tahun 2014. Indonesian citizen, 46 years old, born in Medan, North Sumatera in 1969. He acquired his Master’s degree from Bhayangkara University, Jakarta. He currently resides in Jakarta. He started his career as Acting Official at Directorate of Industry, DPJBUMN, the Ministry of Finance. He was appointed as Independent Commissioner of PT Bhanda Ghara Reksa Persero in 2014. Proil Dewan Komisaris Board of Commissioners Proile Analisis dan P embahasan Manajemen Management Discussion and Analysis Laporan Manajemen Management R epor t PT BHANDA GHARA REKSA Persero Laporan Tahunan 2015 82 Pr oil P er usahaan Company Pr oile Kilas Kinerja BGR 2015 2015 P er formance Highlights of BGR Tinjauan P enduk ung Bisnis Business S uppor t R eview Proil Direksi Board of Directors Proile Agus Andiyani Direktur Utama President Director Warga Negara Indonesia, 55 tahun, lahir di Tulungagung, Jawa Timur pada tanggal 21 Maret 1961. Memperoleh gelar Sarjana Teknik Mesin dari Universitas Brawijaya pada tahun 1985. Saat ini Beliau berdomisili di Jakarta. Sebelum menjabat sebagai Direktur Utama Perseroan, Beliau pernah menduduki beberapa posisi penting di berbagai perusahaan diantaranya pernah menjabat sebagai General Manajer Pemeliharaan di PT Pupuk Sriwijaya dan Komisaris Utama di PT Sri Aneka Karya. Pada tahun 2012 menjabat sebagai Direktur Utama PT Industri Gelas. Terhitung mulai tanggal 21 April 2014 menjabat sebagai Direktur Utama PT Bhanda Ghara Reksa Persero. Indonesian citizen, 55 years old, born in Tulungagung, East Java, on March 21, 1961. He received his Bachelor’s degree in Mechanical Engineering from Brawijaya University in 1985. He currently resides in Jakarta. Prior to serving as the Company’s President Director, he held several key positions in various comapnies, among others, as General Manager of Maintenance at PT Pupuk Sriwijaya and President Commissioner at PT Sri Aneka Karya. In 2012, he served as President Director of PT Industri Gelas. Effective from April 21, 2014, he has been serving as President Director of PT Bhanda Ghara Reksa Persero.

M. Taufik Hidayat