Pengaruh Iklim Organisasi dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior

Pengaruh Iklim Organisasi dan Keadilan Organisasi Terhadap
Organizational Citizenship Behavior
Siti Jamilah, Mariatin Emmy, Ferry Novliadi

ABSTRAK
Penelitian ini bertujuan untuk melihat bagaimana pengaruh iklim
organisasi dan keadilan organisasi terhadap organizational citizenship
behavior.
Metode penelitian menggunakan metode kuantitatif dengan alat
ukur skala masing-masing variabel. Untuk mengukur organizational citizenship
behavior digunakan teori dari Organ (2006), untuk mengukur iklim organisasi
digunakan teori dari Stringer (2002), dan untuk mengukur keadilan organisasi
digunakan teori dari Greenberg & Baron (2003). Teknik analisis yang
digunakan dalam penelitian ini adalah teknik analisis regresi linier berganda.
Seluruh pegawai PT PLN (Persero) Wilayah Sumatera Utara Area
Medan yang berjumlah 307 orang dijadikan subjek penelitian dengan data yang
terkumpul sebanyak 246. Berdasarkan data yang dikumpulkan, ditemukan
bahwa iklim organisasi berpengaruh positif dan signifikan terhadap
organizational citizenship behavior, dimana sumbangan efektif iklim organisasi
terhadap organizational citizenship behavior sebesar 42.1%. Keadilan
organisasi juga berpengaruh positif dan signifikan terhadap organizational

citizenship behavior, dimana sumbangan efektif keadilan organisasi terhadap
organizational citizenship behavior sebesar 30.3%. Kemudian iklim organisasi
dan keadilan organisasi secara bersama-sama berpengaruh terhadap
organizational citizenship behavior dengan sumbangan efektif sebesar 42.9%,
yang berarti iklim organisasi dan keadilan organisasi berperan terhadap
organizational citizenship behavior.
Hasil analisis kategorisasi berdasarkan rerata empirik menunjukkan
bahwa rata-rata pegawai PT PLN (Persero) Wilayah Sumatera Utara Area
Medan memiliki organizational citizenship behavior yang tinggi, persepsi iklim
organisasi yang positif, dan hampir keseluruhan memiliki persepsi keadilan
organisasi yang tinggi. Penelitian ini diharapkan dapat menjadi masukan bagi
perusahaan dalam memperhatikan aspek iklim organisasi dan keadilan
organisasi yang dapat mendatangkan keuntungan bagi perusahaan melalui
organizational citizenship behavior pegawai.
Kata kunci: iklim organisasi, keadilan organisasi, organizational citizenship behavior

74
Universitas Sumatera Utara

The Influence of Organizational Climate and Organizational Justice to

Organizational Citizenship Behavior
Siti Jamilah, Mariatin Emmy, Ferry Novliadi

ABSTRACT
This study aimed to see how the organizational climate and organizational
justice affect on organizational citizenship behavior. Research method using
quantitative method with each variable scale measurement. Measuring
organizational citizenship behavior used the theory of the Organ (2006), to
measure the organizational climate used Stringer's theory (2002), and to measure
organizational justice used the theory of Greenberg and Baron (2003). The
analysis technique in this research used multiple linear regression analysis
technique.
All employees of PT PLN (Persero) Region North Sumatra Area Medan
amounted 307 people as population and 246 responden were applied the research.
The research found that the organizational climate effected significant and
positive on organizational citizenship behavior, whereby effective contribution the
organizational climate to organizational citizenship behavior is 42.1%.
Organizational justice is also impacted significant and positive on organizational
citizenship behavior, organizational justice where effective contribution
to organizational citizenship behavior amounted to 30.3%. Then the

organizational climate and organizational justice is jointly influence
on organizational citizenship behavior with the effective contribution of 42.9%,
which means that the organizational climate and organizational justice contribute
to organizational citizenship behavior.
The results of categorization based on average empirical analysis shows
that the average employee of PT PLN (Persero) Region North Sumatra Medan
Area has higher level organizational citizenship behavior, perceptions of positive
organizational climate, and almost all have perception of high organizational
justice. This research is expected to be input for the company to notice the
organizational climate and organizational justice that can bring benefits to the
company through an employee organizational citizenship behavior.
Keywords: organizational climate, organizational justice, organizational
citizenship behavior

Universitas Sumatera Utara