Pengaruh Budaya Kerja Dan Motivasi Terhadap Kinerja Perawat Pelaksana Di Ruang Rawat Inap Rumah Sakit Umum Melati Perbaungan Kabupaten Serdang Bedagai
ABSTRAK
Pelayanan keperawatan melalui asuhan keperawatan mempunyai peranan
penting dalam menghasilkan kualitas pelayanan kesehatan di rumah sakit. Kinerja
Rumah Sakit Umum Melati Perbaungan, Kabupaten Serdang Bedagai ditemukan
belum optimal. Pencapaian BOR (Bed Occupancy Rate) tahun 2011, sebesar 40%
sementara target 60-85%. Pencapaian BOR yang belum optimal terkait dengan
budaya kerja dan motivasi perawat dalam memberikan asuhan keperawatan kepada
pasien.
Penelitian ini bertujuan untuk menganalisis pengaruh budaya kerja dan
motivasi terhadap kinerja perawat pelaksana di ruang rawat inap Rumah Sakit Umum
Melati Perbaungan Kabupaten Serdang Bedagai. Jenis penelitian survei explanatory.
Penelitian ini dilaksanakan bulan Maret sampai dengan Juni 2012. Populasi adalah
seluruh perawat pelaksana sebanyak 43 orang dan seluruh populasi dijadikan sampel.
Data diperoleh dengan wawancara dan observasi menggunakan kuesioner, dianalisis
dengan regresi berganda pada pengujian α=0.05.
Hasil penelitian menunjukkan bahwa secara statistik variabel budaya kerja
dan motivasi berpengaruh signifikan terhadap kinerja perawat pelaksana di Rumah
Sakit Umum Melati Perbaungan Kabupaten Serdang Bedagai. Variabel motivasi
berpengaruh lebih besar terhadap kinerja perawat..
Disarankan kepada manajemen Rumah Sakit Umum Melati Perbaungan
Kabupaten Serdang Bedagai untuk: (1) mensosialisasikan budaya kerja pada seluruh
karyawan di lingkungan rumah sakit, sehingga para pegawai memahami secara benar
mengenai budaya kerja yang diterapkan dan dapat dipedomani dalam menjalankan
setiap kegiatan atau aktivitas yang berkaitan dengan organisasi, (2) membuat
kebijakan khusus yang tegas kepada perawat melalui kegiatan pendisplinan korektif
berupa pemberian sanksi dan mengupayakan pembuatan SOP yang baku, sehingga
pelaksanaan asuhan keperawatan berjalan optimal, (3) mengupayakan pemberian
reward dan punishment melalui peningkatan gaji atau insentif sesuai dengan
kemampuan manajemen.
Kata kunci : Budaya Kerja, Motivasi, Kinerja Perawat
Universitas Sumatera Utara
ABSTRACT
Nursing service plays an important role in producing health service quality in
a hospital. The performance of Melati General Hospital, Perbaungan, Serdang
Bedagai District, is not optimal. The achievement of BOR (Bed Occupancy Rate) in
2011 was 40% of the target of 60% to 85%. This undesirable achievement of BOR
was related to the work culture and motivation of the nurses in providing the nursing
to the patients.
The aim of the research was to analyze the influence of work culture and
motivation on the nurses performance in the inpatient wards of Melati General
Hospital, Perbaungan, Serdang Bedagai District. The type of the research was an
explanatory survey. The research was conducted from March until June, 2012.The
population was 43 nurses, and all of them were used as the samples. The data were
gathered by conducting interviews and observation, using questionnaires, and
analyzed by using multiple regression test with α=0.05.
The results of the research showed that statistically the variables of work
culture and motivation had significant influence on the nurses performance at Melati
General Hospital, Perbaungan, Serdang Bedagai District. The variable of motivation
had more significant influence on the nurses performance.
It is recommended that the management of the hospital should 1) socialize
work culture to all employees at the hospital so that they will completely understand
the work culture and apply it in their activities related to the organization, 2) make a
strict policy toward the nurses through corrective discipline by giving sanction and
attempt to make a standard SOP so that the implementation of the nursing can be
optimal, and 3) give reward and punishment by increasing their salary and incentives
according to the management’s capacity.
Keywords: Work Culture, Motivation, Nurses Performance
Universitas Sumatera Utara
Pelayanan keperawatan melalui asuhan keperawatan mempunyai peranan
penting dalam menghasilkan kualitas pelayanan kesehatan di rumah sakit. Kinerja
Rumah Sakit Umum Melati Perbaungan, Kabupaten Serdang Bedagai ditemukan
belum optimal. Pencapaian BOR (Bed Occupancy Rate) tahun 2011, sebesar 40%
sementara target 60-85%. Pencapaian BOR yang belum optimal terkait dengan
budaya kerja dan motivasi perawat dalam memberikan asuhan keperawatan kepada
pasien.
Penelitian ini bertujuan untuk menganalisis pengaruh budaya kerja dan
motivasi terhadap kinerja perawat pelaksana di ruang rawat inap Rumah Sakit Umum
Melati Perbaungan Kabupaten Serdang Bedagai. Jenis penelitian survei explanatory.
Penelitian ini dilaksanakan bulan Maret sampai dengan Juni 2012. Populasi adalah
seluruh perawat pelaksana sebanyak 43 orang dan seluruh populasi dijadikan sampel.
Data diperoleh dengan wawancara dan observasi menggunakan kuesioner, dianalisis
dengan regresi berganda pada pengujian α=0.05.
Hasil penelitian menunjukkan bahwa secara statistik variabel budaya kerja
dan motivasi berpengaruh signifikan terhadap kinerja perawat pelaksana di Rumah
Sakit Umum Melati Perbaungan Kabupaten Serdang Bedagai. Variabel motivasi
berpengaruh lebih besar terhadap kinerja perawat..
Disarankan kepada manajemen Rumah Sakit Umum Melati Perbaungan
Kabupaten Serdang Bedagai untuk: (1) mensosialisasikan budaya kerja pada seluruh
karyawan di lingkungan rumah sakit, sehingga para pegawai memahami secara benar
mengenai budaya kerja yang diterapkan dan dapat dipedomani dalam menjalankan
setiap kegiatan atau aktivitas yang berkaitan dengan organisasi, (2) membuat
kebijakan khusus yang tegas kepada perawat melalui kegiatan pendisplinan korektif
berupa pemberian sanksi dan mengupayakan pembuatan SOP yang baku, sehingga
pelaksanaan asuhan keperawatan berjalan optimal, (3) mengupayakan pemberian
reward dan punishment melalui peningkatan gaji atau insentif sesuai dengan
kemampuan manajemen.
Kata kunci : Budaya Kerja, Motivasi, Kinerja Perawat
Universitas Sumatera Utara
ABSTRACT
Nursing service plays an important role in producing health service quality in
a hospital. The performance of Melati General Hospital, Perbaungan, Serdang
Bedagai District, is not optimal. The achievement of BOR (Bed Occupancy Rate) in
2011 was 40% of the target of 60% to 85%. This undesirable achievement of BOR
was related to the work culture and motivation of the nurses in providing the nursing
to the patients.
The aim of the research was to analyze the influence of work culture and
motivation on the nurses performance in the inpatient wards of Melati General
Hospital, Perbaungan, Serdang Bedagai District. The type of the research was an
explanatory survey. The research was conducted from March until June, 2012.The
population was 43 nurses, and all of them were used as the samples. The data were
gathered by conducting interviews and observation, using questionnaires, and
analyzed by using multiple regression test with α=0.05.
The results of the research showed that statistically the variables of work
culture and motivation had significant influence on the nurses performance at Melati
General Hospital, Perbaungan, Serdang Bedagai District. The variable of motivation
had more significant influence on the nurses performance.
It is recommended that the management of the hospital should 1) socialize
work culture to all employees at the hospital so that they will completely understand
the work culture and apply it in their activities related to the organization, 2) make a
strict policy toward the nurses through corrective discipline by giving sanction and
attempt to make a standard SOP so that the implementation of the nursing can be
optimal, and 3) give reward and punishment by increasing their salary and incentives
according to the management’s capacity.
Keywords: Work Culture, Motivation, Nurses Performance
Universitas Sumatera Utara