Method and Technique of Analyzing Data

CHAPTER II REVIEW OF LITERATURES, CONCEPTS, AND THEORETICAL

FRAMEWORK

2.1 Review of Literatures

Review of literatures is chapter about reviewing three theses from previous student and one international journal related to the topic of this research. In this section the step to analyzing previous thesis and comparing with our thesis. This step needed to make our thesis different into other thesis and to minimize the similarity and to avoid plagiarism. There are four studies which gave valuable input in conducting this study, such as three undergraduate theses from the previous students, and one journal international. The first thesis from previous student is done by Agustini 2008 in her undergraduate thesis, The Politeness Use of Women and Men Languages in Lintas Wisata Tour and Travel analyzing the politeness differences between men and women language and also the features of each language. In this thesis, the data of this study cosists of formal correspondence emails about ticket and hotel reservation at Lintas Wisata Tour and Travel from 01 May 2008 until 30 June 2008. The theories applied here were used from Lakoff, 1975 about the features of women language and by Coates, 1986 about the womens and mens style, and also using the theories about Politeness Maxim proposed by Leech. She clearly discussed the most different feature between women and men written language using the data from a few emails to the Lintas Wisata Tour and Travel. Different from the previous student, this thesis certainly discussed about analyzed the customers conversation at Warung Santai using theory the linguistic features of women language proposed by Lakoff, 1975, the features of men language proposed by Coates, 2003, and also Miscommunication Between Women and Men Coates, 1992. Another difference is the data of this thesis taken of the recorded customers conversations at Warung Santai. Similar from the previous student thesis, both of these thesis explained about mens and womens linguistic features proposed by Lakoff, 1975. The second thesis from previous student is done by Ariyantini 2010 in her undergraduate thesis, Gender and Its Influence on The Language Used in Computer Mediated Communication discussed about language and gender with the influence of it. She also discussed specifically about the Ten Women Features which are proposed by Lakoff. In her thesis, the data were taken from posting in online discussion forum directly, this forum discussion named Crunchyroll Asian Fanatic Forum. The participants of that forum are all Asian, both women and men. The theories applied here were taken from Butler, 1990 the theory about Gender, by Coates, 1986 the theory of women style, also theory by Lakoff, 1975 theory of Women Features. She clearly analyzed that the ten features of women language are not absolutely occur in every single talk of women. Some factor such as the topic of the conversation, direct or indirect conversation, influence the occurrence or absence of the ten women features. Different from the previous student, this thesis certainly discussed about analyzed the customers conversation at Warung Santai using theory the linguistic features of women language proposed by Lakoff, 1975, the features of men language proposed by Coates, 2003, and also Miscommunication Between Women and Men Coates, 1992. Another difference is the data of this thesis taken of the recorded customers conversations at Warung Santai. Similar from the previous student thesis, both of these thesis explained about mens and womens linguistic features proposed by Lakoff, 1975. The third thesis from previous student is done by Bakarbessy 2011 in her undergraduate thesis, The Comparison of Mens and Womens Language in Top Four Hosts