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raw data Istijanto, 2009: 35. In obtaining the data, the author uses primary data and secondary data
1. Primary Data
Primary data is data obtained directly from the source. Meanwhile, according Istijanto 2009: 44 The original primary data collected by
researchers to answer the research question specifically. Primary data in this study were obtained in full from the respondent through a list of
questions. Primary data collected includes identifying data of respondents, respondents opinions about decisions concerning the purchase of brand
awareness, perceived brand quality, brand association, brand loyalty on Garuda Indonesia.
Primary data collection method used in this research is a method of distributing a questionnaire on consumer Garuda Indonesia. Respondents
are consumers who never use or purchase services in the Greater Jakarta Garuda Indonesia. Data collection will be conducted through a
questionnaire submitted to each of the selected respondents. With a personal questionnaire, researchers can deal directly with the respondent
and can provide the necessary explanations. The data in this study obtained directly from the questionnaires questionnaire by the
respondent. The questionnaire in this study consisted of questions derived from each study variable indicators.
The questions on the questionnaire prepared by the Likert scale. Likert scale is a widely used scale that asked the respondent indicates the
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degree of approval or disapproval of each of a series of statements mengenaik stimulus object. Generally measurements using five response
categories ranging from strongly agree and strongly disagree Malhotra, 2009: 298. Scale 1-5 to obtain data that is numerical and given
a score or value. For the category of questions with answers strongly disagree or strongly agree.
Table 3.1 Likert Scale
No Answer
Score
1 Strongly Agree
5 2
Agree 4
3 Doubtful
3 4
Disagree 2
5 Strongly Disagree
1 Source: Maholtra, 2009
Figures 1 one shows that the respondents giving negative responses strongly disagree to the questions posed, while the number 5
five showed positive responses strongly agree.
2. Secondary Data