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a. Questionnaire
The questionnaire in this research was to answer the first research problem. As mentioned in Gall, Gall, and Borg 2003, a questionnaire can be used to
collect data about observable and indirectly observable phenomena. Moreover, a questionnaire was effective enough to be used in survey research because it was
not time-consuming. The questionnaire to be used in this research consisted of close-ended statements and an open-ended question. The close-ended statements
were designed based on the four components of classroom management by Hue and Li 2008. It consisted of fifteen items to respond by ticking on a scale of
respondents ’ preferences.
The scales on the close-ended statements were strongly disagree SD, disagree D, agree A, and strongly agree SA. In addition, the part 2
questionnaire or an open-ended question was designed for respondents to write other classroom management problems experienced that might not be listed in the
close-ended questionnaire or statements. It consisted of one question only. The questionnaire was distributed into two forms. The first form was the
online questionnaire on Google form and the second one was the printed. The validation of the online questionnaire was as high as the printed one. The
researcher made every item o n the online questionnaire as “required question”. It
would make respondents not miss any item to respond. As a result, respondents were required to include their names in filling in the online questionnaire.
Moreover, none of respondents would fill in the online questionnaire using fake names as their names would be kept confidential.
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b. Interview
The second instrument used in this research was an interview. The use of an interview on this research was to answer the second research problem, which
was the solutions to the problems found based on the first research problem. The interview consisted of four questions. The first two questions were to recall
interviewees’ experience on their past School Practice Program. The other two questions were to find the solutions to the problems found based on the
questionnaire.
2. Data Gathering Techniques
In order to investigate the English Language Education Study Program practice teaching students’ classroom management problems during the School
Practice Program and the solutions to the problems, the researcher used a questionnaire and an interview as the research instruments. The researcher opened
an online questionnaire which were responded by 10 random respondents as the members of the intended research subjects. Despite the low responses on the
online questionnaire, the researcher also distributed printed questionnaires to 34 eighth semester students of the English Language Education Study Program of
Sanata Dharma University batch 2011 who have taken the School Practice Program subject. The total respondents of the printed and the online questionnaire
were therefore 44 students. Furthermore, the researcher also conducted an interview with four students
who were the members of 44 respondents who had filled in the questionnaire. The researcher selected the interviewees based on their responses on the questionnaire.
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