4. Repurchase Intention Of Brand
Case Processing Summary
N Cases
Valid 30
100.0 Excluded
a
.0 Total
30 100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items .647
3
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total Correlation
Cronbachs Alpha if Item
Deleted item1
8.73 .823
.535 .436
item2 8.77
.737 .571
.374 item3
8.30 1.183
.293 .739
5. Word-Of-Mouth Of Brand
Case Processing Summary
N Cases
Valid 30
100.0 Excluded
a
.0 Total
30 100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbachs
Alpha N of Items
.813 3
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total Correlation
Cronbachs Alpha if Item
Deleted item1
8.53 1.361
.602 .811
item2 8.57
1.013 .764
.636 item3
8.43 1.013
.657 .763
6. Constructive Complaints Of Brand
Case Processing Summary
N Cases
Valid 30
100.0 Excluded
a
.0 Total
30 100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items .906
3
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total Correlation
Cronbachs Alpha if Item
Deleted item1
7.03 3.344
.813 .866
item2 7.37
3.137 .802
.879 item3
7.00 3.448
.832 .853
LAMPIRAN 3 ANALISIS KARAKTERISTIK RESPONDEN
ANALISIS KARAKTERISTIK RESPONDEN
1. Karakteristik Responde Berdasarkan Jenis Kelamin
JK
156 84,3
84,3 84,3
29 15,7
15,7 100,0
185 100,0
100,0 Laki-laki
Perempuan Total
Valid Frequency
Percent Valid Percent
Cumulat iv e Percent
2. Karakteristik Responden Berdasarkan Usia
Usia
32 17,3
17,3 17,3
134 72,4
72,4 89,7
12 6,5
6,5 96,2
7 3,8
3,8 100,0
185 100,0
100,0 20 Tahun
20 - 30 Tahun 31 - 40 Tahun
41 - 50 Tahun Total
Valid Frequency
Percent Valid Percent
Cumulat iv e Percent
3. Karakteristik Responden Berdasarkan Pendidikan Terakhir
Pendidi kan
2 1,1
1,1 1,1
108 58,4
58,4 59,5
17 9,2
9,2 68,6
58 31,4
31,4 100,0
185 100,0
100,0 AKADEMI
SMA SMP
UNI VERSI TAS Total
Valid Frequency
Percent Valid Percent
Cumulat iv e Percent
4. Karakteristik Responden Berdasarkan Pekerjaan