Enquiries about results services
6.3.1 Enquiries about results services
The table below details the services available.
Service name
Details of service
Availability of service
Clerical re-check:
Available for externally assessed Service 1
A re-check of all procedures leading to the issue
of a result. This service checks that all parts of the
components.
script were marked; that the marks were totalled correctly; and that the marks were recorded correctly.
Clerical re-check
Available for externally assessed with copy of
The same as ‘Service 1’ but you also receive a copy
of the script.
components.
script: Service 1S Not available for Art & Design
syllabuses.
Review of
Available for externally assessed marking: Service 2
A review of the original marking to check that the
agreed mark scheme was applied correctly. Also
components.
includes the re-checks detailed in Service 1.
Not available for multiple-choice question papers.
Review of marking
Available for externally assessed with copy of
The same as ‘Service 2’ but you also receive a copy
of the script.
components.
script: Service 2S Not available for multiple-choice
question papers or Art & Design syllabuses.
Priority review of
Available for externally assessed marking: Service
The same as ‘Service 2’ but we complete the
review within 18 days of receiving your request.
components.
2P
You can request this service if your candidate’s
Not available for multiple-choice
place in further/higher education depends on the question papers. outcome, and we must receive all applications
by
23 August 2018 . If you are submitting a
Only available in the June series
Service 2P enquiry for a candidate whose place at
for Cambridge International AS
university depends on the result of the enquiry,
& A Level and Cambridge Pre-U
we recommend you submit the enquiry as soon
syllabuses.
as possible after results are released. This will maximise your chance of receiving the outcome before the UCAS deadline of 30 August.
Cambridge Handbook 2018 (UK) 6 Results and certiicates 131
Service name
Details of service
Availability of service
Priority review
Available for externally assessed of marking with
The same as ‘Service 2P’ but you also receive a
components. copy of script:
copy of the script.
Not available for multiple-choice Service 2PS question papers or Art & Design
syllabuses. Only available in the June series
for Cambridge International AS & A Level and Cambridge Pre-U syllabuses.
Available for internally assessed coursework with
Re-moderation of
A re-moderation of the centre’s coursework for a
components. report: Service 5
component, and a report on the assessment of the
candidates’ coursework. If you have submitted a
Not available for individual
different enquiry for any of the candidates within
candidates.
the group we will complete that enquiry irst before producing the report.
Can only be used for the whole cohort.
Available for externally assessed work of a group
Report on the
A report on the work of a group of no fewer than
components. of candidates:
ive and no more than 15 candidates for a given
exam. The report is for the information of teachers
Not available for multiple-choice Service 9
only and does not involve any review of marking.
question papers.
The report is designed to give teachers a better understanding of their candidates’ performance
Available for Cambridge IGCSE,
in a particular component. Because of the date by
Cambridge O Level, Cambridge
which the reports are produced they cannot be
International AS & A Level and
used to inform decisions about retake entries.
Cambridge Pre-U.
Once you order this service you cannot request any other service for the component for any candidates in the group. We start processing reports once the deadline for enquiries about results has passed and in the order in which we receive them. If you have submitted a different enquiry for any of the candidates within the group we will complete that enquiry irst before producing the report. We will upload the report to CIE Direct within 28 days of completing any other enquiries concerning the candidates in the group.
Group awards Recalculation of
A recalculation to make sure the results for Cambridge ICE or the Cambridge Cambridge ICE
AICE Diploma are correct. You must request this recalculation by email or the Cambridge
([email protected]) and not through CIE Direct. AICE Diploma
132 6 Results and certiicates Cambridge Handbook 2018 (UK)
NO RESULT (X Grade) or PENDING (Q Grade) We usually issue a ‘NO RESULT’ if the candidate appears not to have completed all the components of an
assessment. ‘PENDING’ means that a result cannot be issued at present but will follow in due course. We can provide an explanation of ‘NO RESULT’ or ‘PENDING’ outcomes without charge, if requested by the
Head of Centre. We will ask you to submit any documentary evidence that may suggest that our records are inaccurate with
your request, for example, an attendance register or a coursework mark. If we conirm that we are unable to issue a result for the candidate for the syllabus, we will provide:
• conirmation of the component(s) for which we had no mark • conirmation of a previous notiication of the reason why we cannot award a result, for example, that we did not receive documents, coursework marks or information to conirm that the candidate did or did not sit a
particular exam. Access to scripts
Priority copy of This service does not involve a review of marking. It allows Only available in the script
you to see a script to decide whether or not to submit June series for Cambridge an enquiry about results. We will upload any copies of
International AS & A Level scripts to CIE Direct by 9 September 2018. If you want
and Cambridge Pre-U to request a priority service, do not request a copy of the
syllabuses.
script separately, as you will not receive the script before the priority services application deadline concerning the candidates in the group.
Copy of script Copies of some or all of your candidates’ scripts can be
Available for all
returned, for use within the centre and not to support any
qualiications.
enquiry about results. We will upload any copies of scripts to CIE Direct by 26 November 2018 for the June series and
26 April 2019 for the November series.