Gambaran Hardiness pada Karyawan Perusahaan E-commerce di Kota Medan
DAFTAR PUSTAKA
Andam, Z. R. (2003). E-commerce and e-business. Manila, Philippines: eASEAN Task Force.
Abdullah, Syarif. (16 Februari 2017). Menkominfo fasilitasi investor asing bagi
“e-commerce”.
Diunduh
dari
https://www.kominfo.go.id/content/detail/6043/menkominfo-fasilitasiinvestor-asing-bagi-e-commerce/0/sorotan_media.
Azwar, Saifuddin. (1998). Metode Penelitian. Yogyakarta: Pustaka Pelajar Offset.
Azwar, Saifuddin. (2012). Penyusunan Skala Psikologi. Yogyakarta: Pustaka
Pelajar Offset.
Badan Pusat Statistik. (5 Januari 2017). Kependudukan Kota Medan. Diunduh
dari https://medankota.bps.go.id/
Bartone, P. T., & Priest, R. F. (2001). Sex Differences in Hardiness and Health
among West Point Cadets. Presented at the 13th Annual Convention of the
American Psychological Society, Toronto.
Bisonnette, M. (1998). Optimism, hardiness and resiliency: A review of the
literature prepared for the child and family partnership project. Revista de
Psicopatología y Psicología Clínica, 11 (3), 125-146.
Bue, S. L. (2015). Hardiness in the hearth of the military.(Disertasi). University
of Leuven, Belgium.
Carston, M. C., & Gardner, D. (2009). Cognitive hardiness in the New Zealand
Military. New Zealand Journal of Psychology, 38(3), 26-34.
Carolissen, L. K., & Smith, D. C. (2014). Motivating IT staff in a government
organisation in South Africa. Proceedings of the e-Skills for Knowledge
Production and Innovation Conference. 61-71.
Cash, M. L. (2009). The impact of hardiness on organisational outcomes:
Investigating appraisal and coping processes through alternative
transactional models. (Tesis). Massey University, New Zealand.
63
Universitas Sumatera Utara
Ciarrochi, J. A., Amy Y. C., & Caputi, P. (2000). A critical evaluation of the
emotional intelligence construct. Personality and Individual Differences,
(28),539-561.
De Vera, R. (2004). Employment impact of business-to-consumer e-commerce on
Philippine workers. Philipine APEC Study Center Network, (2), 1-77.
Dina, W. A. (2013). Analisis dampak penerapan sistem e-commerce terhadap
pengendalian internal perusahaan sebagai akibat perkembangan teknologi
informasi. Jurnal Akuntansi UNESA, 2(1),1-26.
Fields, A. (2009). Discovering statistics using SPSS. (3rd ed.). London: SAGE
Publications Ltd.
Fingar, P., & Kumar, H. (2000). Enterprise e-commerce. Tampa, Florida:
Meghan-Kiffer Press.
Gangeshwer, D. K. (2013). E-commerce or internet marketing: A business review
from Indian context. International Journal of u- and e- Service, Science
and Technology, 6(6),187-194.
Goenawan, M. (1 Juli 2015). RPP E-commerce yang Bikin Gemes. Diunduh dari
http://inet.detik.com/read/2015/07/01/142113/2957501/398/
Hadi, Sutrisno. (2002). Metodologi Research (Jilid I).Yogyakarta: Andi Offset.
Hajebi, A., Emami, H., Hosseinzadeh, M., & Khajeian, A. (2016). A study of the
mental health and psychological hardiness of the staff at the pars special
economic energy zone in Iran: A cross-sectional study. Health Scope, 5(2),
1-6.
Indrajit, D. R. (2002). Electronic Commerce: Strategi dan Konsep Bisnis di Dunia
Maya. Jakarta: APTIKOM.
Judkins, Sharon. (2005). Hardiness, job satisfaction, and stress among home
health nurses. Home Health Care Management & Practice, 2(17), 113118.
Karamipour, M., Hejazi, M., & Yekta, Z. (2015). The role of resiliience and
hardiness in mental health of athletes and non-athletes. GMP Review, 338345.
64
Universitas Sumatera Utara
Klaus, T., Lerouge, C., Blanton, J. E. (2014). System developer’s nature of work
characteristics and their relationship with organizatinal commitment and
job satisfaction. Journal of Information Technology Management, 25(1),
1-19.
Maddi, S. L. (2013). Hardiness turning stressfull circumtances into resilient
growth. California: Springer.
Margiati, L. (1999). Stres kerja: Penyebab dan alternatif permasalahannya.
Masyarakat, Kebudayaan dan Politik, 7(3), 71-80.
Matsumoto, D., Juang, L. (2008). Culture and Psychology: 4th edition. United
States: Thomson Wadsworth.
Molla, A. & Licker, P. S. (2001). E-commerce systems success: An attempt to
extend and respecify the Delone and Maclean Model of is Success.
Journal of Electronic Commerce Research, 2(4), 131-141.
Moreno-Jiménez, B., Rodríguez-Muñoz, A., Hernández, E. G.& Blanco, L.M.
(2014). Development and validation of the occupational hardiness
questionnaire. Psicothema, 26(2), 207-214.
Noviansyah, Z. (2011). Pengaruh stres kerja dan motivasi kerja terhadap kinerja
karyawan PT. Perkebunan Minanga Ogan Baturaja. Jurnal Manajemen
dan Bisnis Sriwijaya, 9(18), 43-58.
Nurhendar, S. (2007). Pengaruh stres kerja dan semangat kerja terhadap kinerja
karyawan bagian produksi (studi kasus pada CV. Aneka Ilmu Semarang).
(Tesis). Diponegoro University, Semarang.
Olivia, D. O. (2014). Kepribadian hardiness dengan prestasi kerja pada karyawan
bank. Jurnal Ilmiah Psikologi Terapan, 1(2), 115-129.
Panji, Aditya. (19 Februari 2016). Tiga Tantangan Industri E-commerce di
Indonesia. Diunduh dari
http://www.cnnindonesia.com/teknologi/20151028172737-185-87988/
Pemerintah Kota Medan. (5 Januari 2017). Kependudukan Kecamatan Kota
Medan. Diunduh dari http://medankota.pemkomedan.go.id/kependudukan/
Qaddumi, H. (2011). The influence of selected demographic variables on
hardiness of EFL teachers in Palestine. Journal of Al-Quds Open
University for Research and Studies in Palestine, 25(1), 9-43.
65
Universitas Sumatera Utara
Rel. (16 Januari 2017). Pertumbuhan E-commerce di Medan Cukup Pesat | AXI
Hadir
untuk
Kemudahan
Layanan
B2B.
Diunduh
dari
https://www.jurnalasia.com/bisnis/pertumbuhan-e-commerce-di-medancukup-pesat-axi-hadir-untuk-kemudahan-layanan-b2b/
Sandhu., Sharma. K. S., & A., Singh. (2009). Personality hardiness of Indian
coaches in relation to their age and coaching experience.Journal of
Exercise Science and Physiotherapy, 5(1), 38-41.
Sarafino, E. P. (2011). Health Psychology: Biopsychosoical Interaction 7th ed.
New York: John Wiley & Sons, Inc.
Saragih, Susanti. (2010). Pengaruh work exhaustion terhadap keinginan untuk
berpindah: Studi pada tenaga kerja IT di Indonesia. Fakultas Ekonomi
Universitas Kristen Maranatha, 8(2),1-14.
Shepperd, J., & Kashani, J. (1991). The relationship of hardiness, gender and
stress to health outcomes in adolescents. Journal of Personality, 59(4),
747-768.
Soderstrom, Mike. C. (2000). The relationship of hardiness, coping strategies, and
perceived stress to symptoms of illness. Journal of Behavioral Medicine,
23(3), 311-328.
Sugiyono, P. D. (2012). Statistika Untuk Penelitian. Bandung: Alfabeta.
Susetio, Jerfi (6 Januari 2017). Gojek Segera Hadir di Medan. Diunduh dari
http://medan.tribunnews.com/2015/11/11/gojek-segera-hadir-di-medan
Terzi, N. (2011). The impact of e-commerce on international trade and
employment. Procedia Social and Behavioral Sciences, (24), 745-753.
The Nielsen Company. (18 Maret 2016). E-commerce: Evolution or Revolution.
Diunduh dari http://s1.q4cdn.com/199638165/files/doc_financials/NielsenGlobal-E-commerce-Report-August-2014.pdf
Thatcher, J. B., Liu, Y., Stepina, L. P., Goodman, J. M., & Treadway, D. C.
(2006). IT worker turnover: an empirical examination of intrinsic
motivation. ACM SIGMIS Database, 37(2-3), 133-146
Uriesi, S. (2016). Pay satisfaction and work meaningfullness as factors of IT
professionals’turnover intentions: an investigation in the romanian context.
Postmodern Openings,7(2), 149-166.
66
Universitas Sumatera Utara
Vinothkumar, M. S. (2009). Hardiness personality, self-esteem and occupational
stress among IT professionals. Journal of the Indian Academy of Applied
Psychology, (35),48-56.
Yanuardi, I. (2014). Pengaruh masa kerja, kepribadian hardiness, dan mediasi
psikosomatis terhadap perilaku absenteeism. (Tesis). Universitas Gajah
Mada, Yogyakarta.
67
Universitas Sumatera Utara
Andam, Z. R. (2003). E-commerce and e-business. Manila, Philippines: eASEAN Task Force.
Abdullah, Syarif. (16 Februari 2017). Menkominfo fasilitasi investor asing bagi
“e-commerce”.
Diunduh
dari
https://www.kominfo.go.id/content/detail/6043/menkominfo-fasilitasiinvestor-asing-bagi-e-commerce/0/sorotan_media.
Azwar, Saifuddin. (1998). Metode Penelitian. Yogyakarta: Pustaka Pelajar Offset.
Azwar, Saifuddin. (2012). Penyusunan Skala Psikologi. Yogyakarta: Pustaka
Pelajar Offset.
Badan Pusat Statistik. (5 Januari 2017). Kependudukan Kota Medan. Diunduh
dari https://medankota.bps.go.id/
Bartone, P. T., & Priest, R. F. (2001). Sex Differences in Hardiness and Health
among West Point Cadets. Presented at the 13th Annual Convention of the
American Psychological Society, Toronto.
Bisonnette, M. (1998). Optimism, hardiness and resiliency: A review of the
literature prepared for the child and family partnership project. Revista de
Psicopatología y Psicología Clínica, 11 (3), 125-146.
Bue, S. L. (2015). Hardiness in the hearth of the military.(Disertasi). University
of Leuven, Belgium.
Carston, M. C., & Gardner, D. (2009). Cognitive hardiness in the New Zealand
Military. New Zealand Journal of Psychology, 38(3), 26-34.
Carolissen, L. K., & Smith, D. C. (2014). Motivating IT staff in a government
organisation in South Africa. Proceedings of the e-Skills for Knowledge
Production and Innovation Conference. 61-71.
Cash, M. L. (2009). The impact of hardiness on organisational outcomes:
Investigating appraisal and coping processes through alternative
transactional models. (Tesis). Massey University, New Zealand.
63
Universitas Sumatera Utara
Ciarrochi, J. A., Amy Y. C., & Caputi, P. (2000). A critical evaluation of the
emotional intelligence construct. Personality and Individual Differences,
(28),539-561.
De Vera, R. (2004). Employment impact of business-to-consumer e-commerce on
Philippine workers. Philipine APEC Study Center Network, (2), 1-77.
Dina, W. A. (2013). Analisis dampak penerapan sistem e-commerce terhadap
pengendalian internal perusahaan sebagai akibat perkembangan teknologi
informasi. Jurnal Akuntansi UNESA, 2(1),1-26.
Fields, A. (2009). Discovering statistics using SPSS. (3rd ed.). London: SAGE
Publications Ltd.
Fingar, P., & Kumar, H. (2000). Enterprise e-commerce. Tampa, Florida:
Meghan-Kiffer Press.
Gangeshwer, D. K. (2013). E-commerce or internet marketing: A business review
from Indian context. International Journal of u- and e- Service, Science
and Technology, 6(6),187-194.
Goenawan, M. (1 Juli 2015). RPP E-commerce yang Bikin Gemes. Diunduh dari
http://inet.detik.com/read/2015/07/01/142113/2957501/398/
Hadi, Sutrisno. (2002). Metodologi Research (Jilid I).Yogyakarta: Andi Offset.
Hajebi, A., Emami, H., Hosseinzadeh, M., & Khajeian, A. (2016). A study of the
mental health and psychological hardiness of the staff at the pars special
economic energy zone in Iran: A cross-sectional study. Health Scope, 5(2),
1-6.
Indrajit, D. R. (2002). Electronic Commerce: Strategi dan Konsep Bisnis di Dunia
Maya. Jakarta: APTIKOM.
Judkins, Sharon. (2005). Hardiness, job satisfaction, and stress among home
health nurses. Home Health Care Management & Practice, 2(17), 113118.
Karamipour, M., Hejazi, M., & Yekta, Z. (2015). The role of resiliience and
hardiness in mental health of athletes and non-athletes. GMP Review, 338345.
64
Universitas Sumatera Utara
Klaus, T., Lerouge, C., Blanton, J. E. (2014). System developer’s nature of work
characteristics and their relationship with organizatinal commitment and
job satisfaction. Journal of Information Technology Management, 25(1),
1-19.
Maddi, S. L. (2013). Hardiness turning stressfull circumtances into resilient
growth. California: Springer.
Margiati, L. (1999). Stres kerja: Penyebab dan alternatif permasalahannya.
Masyarakat, Kebudayaan dan Politik, 7(3), 71-80.
Matsumoto, D., Juang, L. (2008). Culture and Psychology: 4th edition. United
States: Thomson Wadsworth.
Molla, A. & Licker, P. S. (2001). E-commerce systems success: An attempt to
extend and respecify the Delone and Maclean Model of is Success.
Journal of Electronic Commerce Research, 2(4), 131-141.
Moreno-Jiménez, B., Rodríguez-Muñoz, A., Hernández, E. G.& Blanco, L.M.
(2014). Development and validation of the occupational hardiness
questionnaire. Psicothema, 26(2), 207-214.
Noviansyah, Z. (2011). Pengaruh stres kerja dan motivasi kerja terhadap kinerja
karyawan PT. Perkebunan Minanga Ogan Baturaja. Jurnal Manajemen
dan Bisnis Sriwijaya, 9(18), 43-58.
Nurhendar, S. (2007). Pengaruh stres kerja dan semangat kerja terhadap kinerja
karyawan bagian produksi (studi kasus pada CV. Aneka Ilmu Semarang).
(Tesis). Diponegoro University, Semarang.
Olivia, D. O. (2014). Kepribadian hardiness dengan prestasi kerja pada karyawan
bank. Jurnal Ilmiah Psikologi Terapan, 1(2), 115-129.
Panji, Aditya. (19 Februari 2016). Tiga Tantangan Industri E-commerce di
Indonesia. Diunduh dari
http://www.cnnindonesia.com/teknologi/20151028172737-185-87988/
Pemerintah Kota Medan. (5 Januari 2017). Kependudukan Kecamatan Kota
Medan. Diunduh dari http://medankota.pemkomedan.go.id/kependudukan/
Qaddumi, H. (2011). The influence of selected demographic variables on
hardiness of EFL teachers in Palestine. Journal of Al-Quds Open
University for Research and Studies in Palestine, 25(1), 9-43.
65
Universitas Sumatera Utara
Rel. (16 Januari 2017). Pertumbuhan E-commerce di Medan Cukup Pesat | AXI
Hadir
untuk
Kemudahan
Layanan
B2B.
Diunduh
dari
https://www.jurnalasia.com/bisnis/pertumbuhan-e-commerce-di-medancukup-pesat-axi-hadir-untuk-kemudahan-layanan-b2b/
Sandhu., Sharma. K. S., & A., Singh. (2009). Personality hardiness of Indian
coaches in relation to their age and coaching experience.Journal of
Exercise Science and Physiotherapy, 5(1), 38-41.
Sarafino, E. P. (2011). Health Psychology: Biopsychosoical Interaction 7th ed.
New York: John Wiley & Sons, Inc.
Saragih, Susanti. (2010). Pengaruh work exhaustion terhadap keinginan untuk
berpindah: Studi pada tenaga kerja IT di Indonesia. Fakultas Ekonomi
Universitas Kristen Maranatha, 8(2),1-14.
Shepperd, J., & Kashani, J. (1991). The relationship of hardiness, gender and
stress to health outcomes in adolescents. Journal of Personality, 59(4),
747-768.
Soderstrom, Mike. C. (2000). The relationship of hardiness, coping strategies, and
perceived stress to symptoms of illness. Journal of Behavioral Medicine,
23(3), 311-328.
Sugiyono, P. D. (2012). Statistika Untuk Penelitian. Bandung: Alfabeta.
Susetio, Jerfi (6 Januari 2017). Gojek Segera Hadir di Medan. Diunduh dari
http://medan.tribunnews.com/2015/11/11/gojek-segera-hadir-di-medan
Terzi, N. (2011). The impact of e-commerce on international trade and
employment. Procedia Social and Behavioral Sciences, (24), 745-753.
The Nielsen Company. (18 Maret 2016). E-commerce: Evolution or Revolution.
Diunduh dari http://s1.q4cdn.com/199638165/files/doc_financials/NielsenGlobal-E-commerce-Report-August-2014.pdf
Thatcher, J. B., Liu, Y., Stepina, L. P., Goodman, J. M., & Treadway, D. C.
(2006). IT worker turnover: an empirical examination of intrinsic
motivation. ACM SIGMIS Database, 37(2-3), 133-146
Uriesi, S. (2016). Pay satisfaction and work meaningfullness as factors of IT
professionals’turnover intentions: an investigation in the romanian context.
Postmodern Openings,7(2), 149-166.
66
Universitas Sumatera Utara
Vinothkumar, M. S. (2009). Hardiness personality, self-esteem and occupational
stress among IT professionals. Journal of the Indian Academy of Applied
Psychology, (35),48-56.
Yanuardi, I. (2014). Pengaruh masa kerja, kepribadian hardiness, dan mediasi
psikosomatis terhadap perilaku absenteeism. (Tesis). Universitas Gajah
Mada, Yogyakarta.
67
Universitas Sumatera Utara