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4. Improvement of General Management
Good communication among director, manager, and staff is believed to provide a
conducive working atmosphere to the Center. The communication is carried through various
means, e-mail, mobile phone short messages, and also regular periodical
meeting. Collective decision making is practiced for most major decision for the
Centre, involving Director and Managers of Division. At the end of the year, SEAMOLEC conduct Centre’s annual meeting for discussing and evaluating
the implemented program and the proposed new program for the following year. As a part of the meeting program, SEAMOLEC also conduct “outbound”
program to refresh collegiality among staff members. The “family gathering” is also conducted once a year to entertain SEAMOLEC staff and their family.
Working facilities and equipment are furnished for each staff member to support productivity. At this
moment, each staff member has access to a computer set and
connectivity to the internet. While
space is limited, each staff member is
equipped to have hisher own desk and working cubical. The situation in terms of office space
will expectedly be improved when SEAMOLEC moves to its new building next year.
5. Improvement of Program Development
Recognizing the advancement of science and technology, and also the emergence of some similar centre’s, SEAMOLEC is expected to be ready for
innovative, creative, and diversified programs and activities which answers to the clients needs and market demand. To answer to the challenge of providing
innovative, creative, and diversified programs, staff members of SEAMOLEC are encouraged to keep up with the development on the field – nationally,
regionally, and globally – via the internet and hardcopy literature all the time. Access to internet connection for each staff supports the effort. Participation in
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in-service training and seminarconferences supports the development of staff creativity and knowledge on diversification of the Centre’s program.
To be able to answer the clients needs and demand, the Centre conducts feasibility study and needs assessment for each program, and making the
Centre’s program to be custom-designed. The Centre’s program is designed by the program team consists of the Centre’s staff members as well as
outsourced experts. Study on the clients satisfaction is set to be a regular and integrated part of the Centre’s program. Certification process is now well-
documented through the application of certificate’s number. In addition, a follow up action is also conducted to each alumni of the Centre’s program, for
at least one year after the program.
At present, to support the development of the Centre, some efforts are still needed, various steps also need to be taken, and continuous maintenance and
development of the system are still required, among others to include the possibility for SEAMOLEC to obtain ISO 9001 in 20072008 via improved
management process, recruitment of new qualified staff members, diversification of the Centre programs and services, excellent research and development on
educational innovation, policy, and state of the art, development of virtual campus prototyping, and segmented marketing and networking. The underlying
principles in carrying out these efforts are good governance and total quality management, based on the vision and mission of the centre.