6
CHAPTER II REVIEW OF LITERATURE
In this chapter, the writer provides three parts that will be discussed. The first  part  is  review  of  related  studies,  including  other  related  studies  previously.
Second  part  is  review  of  related  theories  which  provides  some  theories  in  doing this research. Third part is theoretical  framework which explains the contribution
between the theories and the reviews to solve the problem formulation.
A. Review of Related Studies
This research consists of only one previous study. That research tells about discussing the analysis of directive speech act.
The first undergraduate thesis entitled Politeness Strategies Applied in Directive Speech
Acts According to The Interpersonal Relationships in “The IT  Crowd:  Moss  and  The  German  by  Ciptaningrum  2011  from  Sanata
Dharma  University.  The  results  of  the  research  are:  there  are  five  directive speech  acts  request,  suggestion,  comment,  prohibition,  and  invitation,  four
politeness  strategies  off  record,  bald  on  record,  positive,  and  negative strategy, six types of interpersonal relationship among the characters same-
sex  friendship,  cross-sex  friendship,  friendship  association,  workplace mentoring  relationship,  networking  workplace  relationship,  and  romantic
workplace relationship. PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
Related to the Ciptaningrum’s research which analyzes about directive speech  ach,  politeness  strategy,  and  interpersonal  relation  among  the
characters,  the  writer  uses  different  ways  in  conducting  the  result  through linguistics.  However,  Ciptaningrum  only  focuses  on  those  matters  without
analyzing the factors influencing the character to apply politeness strategy in directive speech act.
B. Review of Related Theories
1. Pragmatics
Pragmatics  refers  to  speaker’s  meaning  or  utterance  interpretation. The  first  definition  of  pragmatics  is  quoted  from  Steven  C.  Levinson,
followed by Jenny Thomas and the last is George Yule. Levinson 1983: 21 states that pragmatics is the study of the ability
of language users to pair sentences with the contexts in which they would be appropriate. It means that pragmatics cannot be separated from context and
principles of language usage. Then, Thomas 1995: 23 defines pragmatics as meaning in interaction.
Another definition of pragmatics is also proposed by Yule 1996: 3- 4.  He  says  that  pragmatics  is  the  study  of  the  relationship  between
linguistic forms and the users of those forms. Yule divides the definition of pragmatics  into  four.  First,  Pragmatics  is  the  study  of  speaker  meaning.  It
means that pragmatics analyzes the meaning behind what people say rather than  what  the  words  mean  literally.  Second,  Pragmatics  is  the  study  of
contextual  meaning.  Context  here  includes  to  whom  the  speaker  talking, where, when, and under what circumstances. Context has important role in
communication between the speaker and the hearer. Third, Pragmatics is the study of how more gets communicated than what is said. By understanding
pragmatics, people can explore what is unsaid be recognized as part of what is  communicated.  Fourth,  Pragmatics  is  the  study  of  the  expression  of
relative  distance.  Relative  distances  means  how  close  between  the  speaker and  the  hearer  are  communicating  each  other  including  physical,  social  or
conceptual closeness. From the definitions above, it can be concluded that Pragmatics is a
significant field to study in communication that is about language, context, and the meaning of the utterances between the speaker and the hearer.
2. Speech Act
Pragmatics studies how people understand and produce a speech act in a social situation, usually in conversation. Speech act is a part of pragmatics
that studies about utterances. According to Searle in Levinson, 1983: 240, speech  act  can  be  classified  into  five  categories,  they  are  representative,
directive, commisive, expressive and declaration.
a. Representative
Representative is a kind of speech acts that commits the speaker to state  hisher  belief  about  something.  Acts  of  asserting,  describing,
explaining,  concluding  and  making  a  statement  are  the  examples  of  the PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
speakers’s intention in uttering hisher belief. Example: The earth is flat. Yule, 1996: 53
b. Directive
Directive is a kind of speech act that is intended to make someone do something. In this case, the speaker utters directive in order to get the
prospective action. Acts of requesting, commanding and persuading can be classified into directive.
Example: Could you lend me a pen, please? Yule, 1996: 54
c. Commisive
Commisive is kind of speech act that commits the speaker to some future  action.  Acts  of  promising,  refusing,  threatening  and  pledging  can
be classified into commisive. Example: We will not do that. Yule, 1996: 54
d. Expressive
Expressive  is  a  kind  of  speech  act  that  is  used  by  the  speaker  to express their feeling that are either pain or pleasure. Acts of apologizing,
congratulating and thanking can be classified into expressive. Example: Congratulations Yule, 1996: 53
e. Declarative
Declarative  is  kind  of  speech  act  that  is  used  by  the  speaker  to change  the  reality  in  accordance  with  proposition  content  of  the
declaration.  Act  of  naming  and  pronouncing  are  the  example  of declarative.
Example: I now pronounce you husband and wife. Yule, 1996: 53
3. Requesting speech act
Requesting  speech  act  is  commonly  used  in  daily  communication which  focuses  on  asking  someone  the  addressee  hearer  to  do  something
by  giving  him  or  her  an  option  for  complying  and  not  complying  the request.  It is a part of directive speech act in pragmatics as stated by Searle
because  request action  has an  illocutionary  purpose  to  get  the  hearer  to  do something.  Trosborg  1995:  192  has  divided  the  requesting  speech  act
according  to  what  the  benefit  to  the  speaker  and  the  hearer  when  they  are having conversation. This strategy classifies requesting speech act into four
catagories  and  involves  them  eight-sub  strategies,  namely  indirect  request, hearer-oriented condition, speaker-based condition and direct request.
a Indirect request
Indirect  request  is  a  request  without  explicit  requestive illocutionary  force.  Consequently,  the  speaker  omits  to  mention  or
specify  the  desired  act  and  avoids  mentioning  the  hearer  as  the intended  agent  Trosborg,  1995:192.  There  is  only  one  strategy  of
indirect request called hinting strategy.  Hinting strategy is used by the speaker  by  making  a  request  which  does  not  explicitly  state  that  the
speaker’s request for the desired action. There are two kinds of hinting strategy. They are 1 mild hint, used by the speaker by leaving out the
desired  action  altogether,  and  2  strong  hint,  used  by  the  speaker  by mentioning hisher wish.
For example: I have to be at the airport in half an hour. Trosborg, 1995:  205
The  request  above  employs  indirect  request  expression  with  mild hint strategy. The speaker does not explictly mention that the speaker
asks  the  taxi  driver  to  speed  up  the  taxi  since  he  is  in  hurry.  The speaker  leaves  out  the  request,  he  lets  the  hearer  to  figure  out  by
himself whether the speaker wants to speed up the taxi.
b Hearer-oriented condition
This  request  conveys  that  hearer  is  in  a  position  of  control  to decide  whether  or  not  to  perform  the  request.  This  request  uses  two
strategies, that strategies are ability willingness and suggestory formula. 1.
Ability willingness The  condition  of  ability  refers  to  hearer’s  capacity  to  perform  the
desired  act.  Two  different  conditions  are  relevant:  1  the  inherent capacities  of  the  hearer  both  physical  and  mental,  2  the  external
circumstances relates to time and place of the action. For example : Could you lend me your car? Trosborg, 1995: 205
2. Suggestory formulae
By  using  suggestory  formulae,  the  speaker  makes  hisher  request more tentative and plays down hisher own interest as a beneficinary
of the action. For example : How about lending me your car? Trosborg, 1995: 205
c Speaker-based condition
By  placing  the  speaker  interest  above the  hearer’s,  this  request
becomes  more  direct  in  its  demand.  There  are  two  strategies  in speaker-based  condition.  They  are  by  using  whisesdesires  and
needsdemands. 1.
Wishes or desires The speaker’s statement of hisher intention maybe expressed
politely as a wish. For  example  :  I  would  like  to  borrow  your  car.  Trosborg,  1995:
205 2.
Needs or demands Its  a  request  strategy  which  expresses  the  speaker’s  request
more blindly as demand. For example : I needs to borrow your car. Trosborg, 1995: 205
d Direct Request
The  speaker  who  wants  to  make  the  request  in  the  form  of performative  statement  or  an  imperative,  thereby  isuing  an  order.  This
request  uses  three  strategies  namely  obligation,  performative,  and imperative.
1. Obligation
This strategy is used by employing a statement of obligation. When employing this strategy, the speaker exerts either hisher authority, or
heshe refers to some authority outside the speaker. For example : You have to lend me your car. Trosborg, 1995: 205
2. Performative
The inclusion of performative verb conveys requestive intent, e.g. asking,  requesting, demanding, commanding, and explicitly marking
the utterence as an order. For example : I would like to ask you to borrow your car. Trosborg,
1995: 205 3.
Imperative Imperative  is  the  grammatical  form  directly  signaling  that  the
utterance  is  an  order.  An  order  issued  by  authority  figures  must  be obeyed, such as the
older’s to the younger’s. For example : Lend me your car Trosborg, 1995: 205
4. Politeness
Politeness  is  a  complex  system  for  softening  face  threats  Brown and Levinson, 1978: 13. It is also defined as the strategies employed
by  the  speaker  to  achieve  a  variety  of  goals,  such  as  promoting  or maintaing harmonious relationship. Then, Leech 1983: 19 states that
politeness  is  strategic  conflic  avoidance  which  can  be  measured  in terms  of  the  degree  of  effort  put  into  the  avoidance  of  a  conflict
situation.  In  short,  politeness  is  defined  as  using  communicative strategies to create and maintain social harmony as stated by Culpeper
1996:  349.  Politeness  can  be  done  in  many  various  ways,  they  are being  contextually  appropriate,  following  social  and  cultural  norms,
and being socially positive by addresing face needs. There  are  many  experts  discussing  about  politeness  strategy.  This
research  only  uses  politeness  strategy  proposed  by  Brown  and Lenvinson as an approach to analyze the data. This theory is choosen
to  explain  about  politeness  strategy  in  detail.  Brown  and  Levinson 1987:  92  have  divided  the  politeness  strategies  according  to  how
much the speakers and the hearers minimize the threat when they are having conversation. The strategies range from doing the FTA directly
without minimizing the threat at all to not doing FTA. They are bald- on  record,  positive  politeness,  negative  politeness,  and  off-record
strategy.
a. Bald-on Record
Bald-on record strategy does not attempt to minimize the threat to hearer’s face. Brown and Levinson state that speaker mostly uses
bald-on  record  strategy  when  she  wants  to  do  FTA  Face Threatening  Acts  with  maximum  efficiency  toward  the  hearer’s
face Brown and  Levinson, 1987: 95. This strategy will make the PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
hearer feels uncomfortable. This strategy is a direct way of saying things,  without  any  minimization  to  the  imposition,  in  a  direct,
clear,  unambiguous,  and  concise  way.  This  strategy  is  usually employed  in  some  occasion,  such  as  in  emergency  situation,
unequal power relationship, and task oriented activities. For example: Give me a pen Yule, 1996: 63
b. Positive Politiness
Positive politeness provides an attempt to minimize the damage to the hearer’s face Brown and Levinson, 1987: 101. This strategy is
intended  to  avoid  the  conflict  and  to  minimize  the  social  distance between  the  speaker  and  the  hearer.  There  are  some  indication  of
positive politeness strategy, such as using in-group indetity makers, offering solidarity through friendship, seeking agreement, avoiding
disagreement, presupposition raise assert common ground, joking, asserting  or  presuppose  speaker’s  knowledge,  concerning  for
hearer’s wants, offering and promising, being optimistic, including both  speaker and  hearer  in the actvity,  giving  or  asking  reasons,
assuming  or  asserting  recipocity,  giving  gifts  to  hearer  goods, sympathy, understanding, cooperation, etc 1987: 102.
For  example  :  How  about  letting  me  use  your  pen?  Yule,  1996: 64
c. Negative Politeness
Brown  and  Levinson  1987:  129  state  that  negative  politeness attends  to  a  person’s  negative  face  needs,  which  appeals  to  the
hearer’s desire not to be impeded or put upon and to be left free to act  as  they  want.  This  strategy  is  to  express  respect  and
consideration.  There  are  some  indication  of  negative  politeness strategy, such as being conventionally indirect, questioning, hedge,
being  pesimistic,  minimizing  the  imposition  or  friction,  formality in  language  use,  apoligizing,  giving  deference  and  respect  1987:
130. For example: Could you lend me your pen? Yule, 1996: 64
d. Off-record Strategy
A communicative act is done by using off record strategy if it is not possible  to  attribute  only  one  clear  intention  act  Brown  and
Levinson, 1987. When the speaker uses this strategy, she he wants to  avoid  the  responsibility  for  doing  FTA.  As  stated  by  Brown  and
Levinson, 1987: 211, this strategy is used when the speaker wants to damage  another’s  face  without  any  responsibility  of  doing  it,  by
leaving it up to the hearers to be interpreted by themselves. For  example:  Uh,  I  forgot  my  pen.  Yule,  1996:  63
C. Theoretical Framework
The aim of this study is to know the strategy of requesting speech act in the  Frozen  and  the  types  of  politeness  strategy  applied  in  that  movie.  Some
applicable theories are used in this research to support the process of the data analysis.
First,  researcher  uses Searle’s  theory  about  classification  speech  act
especially  directive  requesting  speech  act.  And  then,  researcher  uses Trosborg
’s  theory  in  Searle’s  statement  about  speaker  based-condition  and hearer  oriented-condition  to  solve  the  problem  one.  From  that  theory,
researcher can classify the strategies is applied in Frozen. Last,  the  researcher  uses  Brown  and  Levinson
’s theory about politeness strategy to solve last problem that is the type of politeness strategy that applied
in  the  movie.  The  end  of  this  process  produces  the  classification  of  speaker- based  condition and  hearer-oriented  condition also  politeness  strategy  applied
in Frozen. PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
18
CHAPTER III METHODOLOGY
Research  methodology  is  important  to  know  how  research  is  done scientifically  to  solve  the  research  problem  Kothari,  1990:  8.  This  research
belongs  to  descriptive  qualitative  study.  It  means  that  this  research  uses descriptive method which emphasis on describing the data used in the research. In
conducting  the  research,  the  researcher  only  examines  the  data  and  it  is  not propose any hypothesis as it started from a phenomenon. In qualitative research,
the  data  can  be  in  the  form  of  words,  sentences,  and  terminology.  Milles  and Huberman  1984:  21  state  that  the  qualitative  research  is  essentially  an
investigating  process:  someone  investigates  a  kind  of  social  phenomenon  by contrasting,  comparing,  replicating,  cataloging,  or  classifying  the  object.  This
research does not include any calculation or enumeration, since the data produced are  in  the  form  of  word.  It  is  like  what  is  stated  by  Bogdan  and  Taylor  in
Moleong, 2000: 3 that qualitative research is a research that produces descriptive data consisting of written and spoken words and also behavior.
In this research, the researcher finds the phenomena which are in the form of  subtitle  of  original  movie  script  Frozen.  There  are  some  utterances  to  be
analyzed.  Therefore,  the  researcher  is  interested  in  conducting  a  research  to analyze request speech act of the subtitle.