Institutional Repository | Satya Wacana Christian University: Menjaga Kepercayaan Pembeli untuk Memelihara Pasar Briket

ABSTRACT
"How to maintain the business relationships with buyers in foreign countries of briquettes?"
It is a question of discussion of this research. This study aims to explain how to maintain a
business relationships with foreign buyers. This study used a qualitative method with
resource persons Mr. Erwadi Rahardjo, coconut shell charcoal of briquettes owner business
in Tingkir, Salatiga, Central Java. The results of this research is how to maintain business
relationships with buyers from abroad of briquettes. From these results obtained, in
maintaining business relationships with foreign buyers the required honesty first, the second
is the company's business strategy, and the third is total quality management. By knowing
how to maintain business relationships with foreign buyers, the level of entrepreneurship in
Indonesia in the field of exports can be increased”
Keyword : Entrepreneurship, Business Strategy, Total Quality Management

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