facility_management.doc 84KB Jun 15 2011 11:21:08 PM
Facility Management
2nd Edition
Edmond P. Rondeau, Atlanta, GA
WHY TO BUY
An updated edition of the most comprehensive guide to facility
management.
INFORMATION
Author biography
ISBN10: 0-471-70059-2
ISBN13: 978-0-471-70059-3
In Store Date: January 30, 2006
Publication Date: February 17, 2006
Price: US$ 90.00
CAN$ 116.99
£ 51.50
Pages: 624 (estimated)
Season: Winter 2006
Trim Size: 7 x 10 in.
Format: Cloth
Previous ISBN: 0-471-03806-7
Number of Illustrations:
• Drawings: B&W: 70 Color:0
The proposed 2nd Edition would include 70 to 80% new or revised material compared to the
Subject: (AR95) Architecture Special
Topics
First Edition, including but not limited to:
Field: ARGD00 (Architecture and
• Facility Management Information Technology (as a separate major section)
Design)
• Benchmarking (More in depth information since the 1995 publication)
Discipline: ARX000 (Architecture)
• Outsourcing (More in depth information since the 1995 publication)
Subdiscipline: ARX100 (Architecture)
• Strategic Planning (Revised information)
Course: AR0050 (Building Design &
• Trends in Facility Management (what is happening in 2004)
Technology)
• Budgeting (Revised information)
Product Line: (Z1)
• Maintenance and Operations (Revised information)
Architecture/Engineering
• Certain “Sample” examples can be deleted especially in Chapter 10
Discount Group: (4P) Professional(PL:
BFHKRUZ,ISY3)
• A revised Glossary for new terminology since the 1995 edition
Bookstore Category: (BUS041000)
BUSINESS &
ECONOMICS/Management
Editor: (031) Czarnecki, J.
Facility management, which grew as a profession in the 1980s, involves the coordination of the Marketing Manager: (44) Mayhew,
physical workplace with the people and work of the organization. It integrates the principles of Justin
Publisher: (Z1) Amanda Miller
business administration, architecture, and behavioral and engineering sciences.
EAN: 9780471700593
UPC: 723812725175
(Please include secondary markets)
Market Restrictions: World Rights
Rights: Incomplete Rights
primary:
Edmond P. Rondeau, AIA, CFM, is an IFMA Fellow and is the General Manager, Real
Estate in the Real Estate Development Office at the Georgia Institute of Technology in Atlanta,
where he is responsible for the acquisition and management of owned and leased properties for
the university and associated organizations.
ROBERT KEVIN BROWN, PhD, CRE, AICP, is President, Robert K. Brown & Associates
and is the chair emeritus of the Department of Real Estate in the College of Business
Administration at Georgia State University.
Paul D. Lapides, CPA, MBA, is a professor of management and entrepreneurship at the
Michael J. Coles College of Business at Kennesaw State University (Georgia) where he
founded and serves as Director of the nationally recognized Corporate Governance Center.
Sales handles
About the topic/technology
Market description
- facility managers, architects
secondary:
- professionals in corporate real estate
higher ed:
-potential adoptions in courses on facility management, corporate real estate
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 1
Facility Management
2nd Edition
Edmond P. Rondeau
About the book
Facility Management provides solid decision-making strategies necessary to produce a cost-effective, quality-oriented,
environmentally safe and aesthetically pleasing workpace that serves the organization's needs now and in the future. Examples,
policies, procedures, forms, and exhibits are provided throughout and can easily be adapted for specific corporate needs.
Previous works by author/editor (Title; Author; ISBN; Price; Pub Date; Net Sales; Publisher; Comments)
Edmond P. Rondeau, Robert Kevin Brown, and Paul D. Lapides have previously collaborated on the first edition of "Facility
Management" (Wiley) as well as Managing Corporate Real Estate and Managing Corporate Real Estate: Forms and Procedures
(Wiley).
Rondeau was co-author with David G. Cotts of "The Facility Manager's Guide to Finance and Budgeting." (AMACOM)
Related titles (Add sales information)
(** sales totals through 3/24/04)
- Rondeau, Edmond with Robert Kevin Brown and Paul D. Lapides. "Facility Management," 0471038067, July 1995, hardcover 648
pages, $120. (3476 total units)
- Teicholz, Eric and Takehiko Ikeda. "Facility Management Technology: Lessons from the U.S. and Japan," 0471102342, February
1995, hardcover 204 pages, $85. (1425 life units)
- Friday, Stormy and David G. Cotts. "Quality Facility Management: A Marketing and Customer Service Approach," 0471023221,
September 1994, hardcover 240 pages, $80. (2511 life units)
- Tompkins, James. "Facilities Planning," 0471413895, 10/02, hardcover, $113.85. (4237 life units total, 2430 college)
Previous Editions
• 0-471-03806-7 — {{Facility Management}}/February 9, 1996/US$ 120.00, CAN$ 155.99, £ 68.95/648 pages
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 2
Facility Management
2nd Edition
Edmond P. Rondeau
Table of contents
1. An Overview of Facility Management.
Definitions.
Organizational and Human Resources Issues.
Ethics.
The Facility Management Mission.
You are Your Customer.
Negotiation Strategies.
Total Quality Management (TQM).
Americans with Disabilities Act (ADA).
Conclusion.
2. Long-Range and Annual Facility Planning.
Long-Range Facility Planning Process.
Strategic Facility Management Functions.
Synchronizing Corporate Planning and Corporate Facility Management.
Strategic Planning.
Annual Operating Plan.
The Long-Range Plan.
Sample: Corporate Facilities Procedures.
Strategic Real Estate and Facility Planning.
Strategic Corporate Facility Management Information.
Disposition of Assets.
Conclusion.
3. Facility Financial Forecasting and Management.
Annual Operating Plan.
Long-Range Plan.
Appropriation Request.
Trend and Ratio Analyses.
Capital Budgeting Evaluation.
Present-Value Model.
Risk Analysis Models.
Investment Value Approach.
Financial and facility Alternatives.
Capital Project Tracking.
Capital Project Tracking System Process and Sequence.
Disposing of Assets.
Outsourcing.
Conclusion.
4. Real Estate Considerations, Analysis, and Planning.
Responsibilities and Objectives of the Real Estate Function.
Best Practices in Corporate Real Estate Management.
Issues for Review and Analysis.
Real Estate and Facility Inventory.
Determining Your Customer’s Requirements.
Lease Property: Negotiating Checklist.
Sample Lease: Proposal Letter.
Sample Purchase: Letter of Intent.
Site Criteria Considerations.
Selecting a Real Estate Broker.
Sample Sales Agency Agreement.
Principal Analytical and Transactional Activities.
The Process of Acquisition.
Your Site Evaluation Criteria.
Your Customer’s Site Evaluation Criteria.
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 3
Environmental and Due Diligence Issues.
Sample Property Environmental Executive Summary.
Legal Document Review Process.
Lease Agreement Sample for ABC Company.
Conclusion.
5. Architectural and Engineering Planning and Design.
Design Requirements and Layout.
LEED: Leadership in Energy and Environmental Design.
Design Firm Selection Process.
Suggestions for Selecting a Design Firm.
Sample: Request for Proposal for Architectural Consulting Services.
Programming and Design.
Budgeting.
Contract Documents.
Bidding.
Closing and Costs.
Building Programming and Design Illustrated.
Campus and High-Rise Office Concepts.
Conclusion.
6. Interior Programming and Space Planning.
Space and Furnishing Standards.
Sample: ABC Company Furnishing Standards.
National Purchasing Contracts.
Space Programming Illustrated.
Alternative Project Delivery Systems.
Ergonomic and Life Safety Issues.
Additional Planning and Design Requirements—Current Trends.
Facility! Management Information System.
Work Environment Trends.
Conclusion.
7. Construction and Renovation Work.
Capital and Churn Projects.
Permits.
Reviewing and Awarding the Construction Contract.
Sample: Bid Announcement.
Sample: Contract Agreement for Construction.
Preconstruction Meeting.
Construction.
Project Costs.
Certificate of Occupancy and Punch List.
Owner-Furnished Items.
Relocation.
Sample: Relocation and Moving Proposal.
Sample: Relocation Instructions Memorandum.
Build-to-Suit Concerns (Turnkey Acquisition).
Sample: Request for Proposal for a Build-to-Suit.
New Paradigms.
Private Funding Initiatives.
Conclusion.
8. Maintenance and Operations.
The Importance of Maintenance and Operations.
Predictive maintenance.
Goals of Maintenance and Operations.
Maintenance and Operations Alternatives.
The Facility Maintenance Management Function.
Management Planning Process.
Sample: Outsourcing Maintenance Services Request for Proposal Guidelines and Statement of Work.
Managing the Physical Asset.
Intracompany and Customer Relations.
Financial Reporting and Controls.
Administrative Responsibilities.
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 4
Marketing and Leasing.
Conclusion.
9. General Administrative and Technology Services.
Security and Safety.
Disaster Avoidance and Recovery.
Records Management.
Furnishings and Equipment Inventory.
Mail and Copy Center Services.
Audio/Visual Equipment Services.
Conference Room Scheduling.
Food and Beverage Service.
Recycling and Confidential Destruction Services.
Technology.
Telecommunications and Computer Integration.
Conclusion.
10. Successful Facility Management.
Hands-On Experience.
Education.
Integrated Asset Management.
Government and Legislative Trends.
Technological Changes.
Communication and Leadership.
Moving Toward the Future.
Traditions.
From Now Toward the Future.
The Future of Facility Management.
Conclusion.
Glossary of Facility Management Definitions and Buzz Words.
Index.
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 5
2nd Edition
Edmond P. Rondeau, Atlanta, GA
WHY TO BUY
An updated edition of the most comprehensive guide to facility
management.
INFORMATION
Author biography
ISBN10: 0-471-70059-2
ISBN13: 978-0-471-70059-3
In Store Date: January 30, 2006
Publication Date: February 17, 2006
Price: US$ 90.00
CAN$ 116.99
£ 51.50
Pages: 624 (estimated)
Season: Winter 2006
Trim Size: 7 x 10 in.
Format: Cloth
Previous ISBN: 0-471-03806-7
Number of Illustrations:
• Drawings: B&W: 70 Color:0
The proposed 2nd Edition would include 70 to 80% new or revised material compared to the
Subject: (AR95) Architecture Special
Topics
First Edition, including but not limited to:
Field: ARGD00 (Architecture and
• Facility Management Information Technology (as a separate major section)
Design)
• Benchmarking (More in depth information since the 1995 publication)
Discipline: ARX000 (Architecture)
• Outsourcing (More in depth information since the 1995 publication)
Subdiscipline: ARX100 (Architecture)
• Strategic Planning (Revised information)
Course: AR0050 (Building Design &
• Trends in Facility Management (what is happening in 2004)
Technology)
• Budgeting (Revised information)
Product Line: (Z1)
• Maintenance and Operations (Revised information)
Architecture/Engineering
• Certain “Sample” examples can be deleted especially in Chapter 10
Discount Group: (4P) Professional(PL:
BFHKRUZ,ISY3)
• A revised Glossary for new terminology since the 1995 edition
Bookstore Category: (BUS041000)
BUSINESS &
ECONOMICS/Management
Editor: (031) Czarnecki, J.
Facility management, which grew as a profession in the 1980s, involves the coordination of the Marketing Manager: (44) Mayhew,
physical workplace with the people and work of the organization. It integrates the principles of Justin
Publisher: (Z1) Amanda Miller
business administration, architecture, and behavioral and engineering sciences.
EAN: 9780471700593
UPC: 723812725175
(Please include secondary markets)
Market Restrictions: World Rights
Rights: Incomplete Rights
primary:
Edmond P. Rondeau, AIA, CFM, is an IFMA Fellow and is the General Manager, Real
Estate in the Real Estate Development Office at the Georgia Institute of Technology in Atlanta,
where he is responsible for the acquisition and management of owned and leased properties for
the university and associated organizations.
ROBERT KEVIN BROWN, PhD, CRE, AICP, is President, Robert K. Brown & Associates
and is the chair emeritus of the Department of Real Estate in the College of Business
Administration at Georgia State University.
Paul D. Lapides, CPA, MBA, is a professor of management and entrepreneurship at the
Michael J. Coles College of Business at Kennesaw State University (Georgia) where he
founded and serves as Director of the nationally recognized Corporate Governance Center.
Sales handles
About the topic/technology
Market description
- facility managers, architects
secondary:
- professionals in corporate real estate
higher ed:
-potential adoptions in courses on facility management, corporate real estate
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 1
Facility Management
2nd Edition
Edmond P. Rondeau
About the book
Facility Management provides solid decision-making strategies necessary to produce a cost-effective, quality-oriented,
environmentally safe and aesthetically pleasing workpace that serves the organization's needs now and in the future. Examples,
policies, procedures, forms, and exhibits are provided throughout and can easily be adapted for specific corporate needs.
Previous works by author/editor (Title; Author; ISBN; Price; Pub Date; Net Sales; Publisher; Comments)
Edmond P. Rondeau, Robert Kevin Brown, and Paul D. Lapides have previously collaborated on the first edition of "Facility
Management" (Wiley) as well as Managing Corporate Real Estate and Managing Corporate Real Estate: Forms and Procedures
(Wiley).
Rondeau was co-author with David G. Cotts of "The Facility Manager's Guide to Finance and Budgeting." (AMACOM)
Related titles (Add sales information)
(** sales totals through 3/24/04)
- Rondeau, Edmond with Robert Kevin Brown and Paul D. Lapides. "Facility Management," 0471038067, July 1995, hardcover 648
pages, $120. (3476 total units)
- Teicholz, Eric and Takehiko Ikeda. "Facility Management Technology: Lessons from the U.S. and Japan," 0471102342, February
1995, hardcover 204 pages, $85. (1425 life units)
- Friday, Stormy and David G. Cotts. "Quality Facility Management: A Marketing and Customer Service Approach," 0471023221,
September 1994, hardcover 240 pages, $80. (2511 life units)
- Tompkins, James. "Facilities Planning," 0471413895, 10/02, hardcover, $113.85. (4237 life units total, 2430 college)
Previous Editions
• 0-471-03806-7 — {{Facility Management}}/February 9, 1996/US$ 120.00, CAN$ 155.99, £ 68.95/648 pages
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 2
Facility Management
2nd Edition
Edmond P. Rondeau
Table of contents
1. An Overview of Facility Management.
Definitions.
Organizational and Human Resources Issues.
Ethics.
The Facility Management Mission.
You are Your Customer.
Negotiation Strategies.
Total Quality Management (TQM).
Americans with Disabilities Act (ADA).
Conclusion.
2. Long-Range and Annual Facility Planning.
Long-Range Facility Planning Process.
Strategic Facility Management Functions.
Synchronizing Corporate Planning and Corporate Facility Management.
Strategic Planning.
Annual Operating Plan.
The Long-Range Plan.
Sample: Corporate Facilities Procedures.
Strategic Real Estate and Facility Planning.
Strategic Corporate Facility Management Information.
Disposition of Assets.
Conclusion.
3. Facility Financial Forecasting and Management.
Annual Operating Plan.
Long-Range Plan.
Appropriation Request.
Trend and Ratio Analyses.
Capital Budgeting Evaluation.
Present-Value Model.
Risk Analysis Models.
Investment Value Approach.
Financial and facility Alternatives.
Capital Project Tracking.
Capital Project Tracking System Process and Sequence.
Disposing of Assets.
Outsourcing.
Conclusion.
4. Real Estate Considerations, Analysis, and Planning.
Responsibilities and Objectives of the Real Estate Function.
Best Practices in Corporate Real Estate Management.
Issues for Review and Analysis.
Real Estate and Facility Inventory.
Determining Your Customer’s Requirements.
Lease Property: Negotiating Checklist.
Sample Lease: Proposal Letter.
Sample Purchase: Letter of Intent.
Site Criteria Considerations.
Selecting a Real Estate Broker.
Sample Sales Agency Agreement.
Principal Analytical and Transactional Activities.
The Process of Acquisition.
Your Site Evaluation Criteria.
Your Customer’s Site Evaluation Criteria.
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 3
Environmental and Due Diligence Issues.
Sample Property Environmental Executive Summary.
Legal Document Review Process.
Lease Agreement Sample for ABC Company.
Conclusion.
5. Architectural and Engineering Planning and Design.
Design Requirements and Layout.
LEED: Leadership in Energy and Environmental Design.
Design Firm Selection Process.
Suggestions for Selecting a Design Firm.
Sample: Request for Proposal for Architectural Consulting Services.
Programming and Design.
Budgeting.
Contract Documents.
Bidding.
Closing and Costs.
Building Programming and Design Illustrated.
Campus and High-Rise Office Concepts.
Conclusion.
6. Interior Programming and Space Planning.
Space and Furnishing Standards.
Sample: ABC Company Furnishing Standards.
National Purchasing Contracts.
Space Programming Illustrated.
Alternative Project Delivery Systems.
Ergonomic and Life Safety Issues.
Additional Planning and Design Requirements—Current Trends.
Facility! Management Information System.
Work Environment Trends.
Conclusion.
7. Construction and Renovation Work.
Capital and Churn Projects.
Permits.
Reviewing and Awarding the Construction Contract.
Sample: Bid Announcement.
Sample: Contract Agreement for Construction.
Preconstruction Meeting.
Construction.
Project Costs.
Certificate of Occupancy and Punch List.
Owner-Furnished Items.
Relocation.
Sample: Relocation and Moving Proposal.
Sample: Relocation Instructions Memorandum.
Build-to-Suit Concerns (Turnkey Acquisition).
Sample: Request for Proposal for a Build-to-Suit.
New Paradigms.
Private Funding Initiatives.
Conclusion.
8. Maintenance and Operations.
The Importance of Maintenance and Operations.
Predictive maintenance.
Goals of Maintenance and Operations.
Maintenance and Operations Alternatives.
The Facility Maintenance Management Function.
Management Planning Process.
Sample: Outsourcing Maintenance Services Request for Proposal Guidelines and Statement of Work.
Managing the Physical Asset.
Intracompany and Customer Relations.
Financial Reporting and Controls.
Administrative Responsibilities.
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 4
Marketing and Leasing.
Conclusion.
9. General Administrative and Technology Services.
Security and Safety.
Disaster Avoidance and Recovery.
Records Management.
Furnishings and Equipment Inventory.
Mail and Copy Center Services.
Audio/Visual Equipment Services.
Conference Room Scheduling.
Food and Beverage Service.
Recycling and Confidential Destruction Services.
Technology.
Telecommunications and Computer Integration.
Conclusion.
10. Successful Facility Management.
Hands-On Experience.
Education.
Integrated Asset Management.
Government and Legislative Trends.
Technological Changes.
Communication and Leadership.
Moving Toward the Future.
Traditions.
From Now Toward the Future.
The Future of Facility Management.
Conclusion.
Glossary of Facility Management Definitions and Buzz Words.
Index.
11/30/2005
John Wiley & Sons , Inc. - Tip Sheet
Page 5