/PoH /IM - ( Uc – C )/ HINT / Den

DATA 16 /PoH /IM - ( Uc – C )/ HINT / Den

Description of Context:

Gardner and his son Christopher comes to their motel, they are surprised because all of their stuffs are dropped in front of the room door. Gardner realizes that

he is exiled away by Ralph, the owner of the motel. Christopher who is still a kid does not know what happen; he just wants to sleep because he is tired. He cries and asks his father to enter the room and wants to sleep, but Gardner wants Christoper to leave the room soon. Conversation runs informally. The participants here are Gardner and his son Christoper, Gardner loves his son so much.

Christoper

: Why are our things here? Dad.

Gardner

: Let's go. Come on.

: Just out of here.

Christoper

: Why?

Gardner

: We can't stay here tonight.

Christoper

: Yes, we can. Open the door!

( Christoper wants to sleep in their room, and he asks his father to open the door)

Gardner

: Did you hear what I said? Let's go.

Analysis of Complaint expression:

Seeing the door locked and wanting to sleep soon, Christopher tries to know what happens and he keeps asking his father. Christopher immediately utters a

statement “Yes, we can. Open the door!” The data above belongs to Internal Modification which the complaint is softened or weakened by Upgraders, and Commitment upgraders are sentence modifiers expressing a special commitment

towards the proposition. It can be found from the words “Yes, we can. Open the door! ”. Which in this case is Commitment upgraders. In applying the complaint. In this case he applies Hint strategy of complaining. He actually expresses his negative feeling about the door which is locked and he wants to sleep soon, but he does not state it explicitly. He wants his father to open the room door for him. But Gardner conveys that they have to leave the motel and find another place to take a rest, he feels pity to his son and actually he wants the best for his son. Christopher tries to

gain his father’s understanding of explaining him by expressing his complaint implicitly and with a high intonation while he cries. Christopher seems to state the complaint directly and he actually does not know what actually happens but he loves

his father and always obeys his father's order. Actually Gardner can catch his son’s intention. He tries to say something, his father and always obeys his father's order. Actually Gardner can catch his son’s intention. He tries to say something,

means that he knows their condition and actually he does not want to snap at his son, but Christopher is a kid who will not understand even though he explains the condition.

B.2. Accusation

Accusation occurs when the complainer asks the hearer question about the situation or asserts that he/she is in some way connected with the offense and thereby the complainer can try to establish the hearer as a potential agent of complainable thing (indirect accusation), and when the complainer directly accuses the complainee of having committed the offense (direct accusation). These classifications have two categories (Indirect and Direct Accusation), for example:

B.2. Direct Accusation (DACC)

DATA 13, 14 /PoH / IM – (Dc – A)/DACC – Zer, IM- ( Dc- S)/ DACC - Ex Description of Context:

Early in the morning Gardner and his son wake up and start their activity, but suddenly Ralph comes after them and shouts at Gardner to ask for the rental fees. Gardner feels if they go early in the morning they can avoid Ralph, but Ralph always waits for Gardner. Gardner actually does not want to avoid Ralph, but he really does not have the money to pay the rent. However he needs place to sleep with his son until he can sell all of his machines. Conversation runs informally. The participants here are Gardner and Ralph as a Motel owner.

Ralph : Chris! Chris! You Don't jerk me around, okay, Chris? ( Ralph feels that Gardner plays trick on him) Gardner

: I'm not jerking you around, Ralph, all right? I'm gonna get

it.

Ralph

: I need that money now, not later.

( Ralph cannot wait any more, because Gardner is late to

pay the rental fees for three months)

Gardner

: When I get it, you get it, Ralph.

Analysis of Complaint expression:

In the conversation above, there are two complaint expressions that can be classified. When Gardner and his son leave the motel in the early morning suddenly Ralph come after them and shout his complaint to Gardner : “Chris! Chris! You Don't jerk me around, okay, Chris?” The data above belongs to Internal Modification which the complaint is softened or weakened by Downgraders, and intended to elicit a response from the complainer, appealing to complainee ’s understanding. It can be found from the sentence “Chris! Chris! You Don't jerk me around, okay, Chris?”, which in this case is Appealers. It is clear that Gardner uses

Direct Accusation strategy of complaining (DACC). Ralph directly accuses Gardner that Gardner always plays trick on him and avoids him. He employs the use of focalizing reference to the complainee “you” to make his complaint explicit and to

make Gardner realize that he is positioned as the Customer who is responsible for the offense. He uses such strategy to express his anger and negative feeling. Ralph is high intonation and his unpleasant face in delivering the complaint shows that he does not intend to avoid personal conflict with Gardner.

Gardner actually puts attention about Ralph's complaint, but he does not Gardner actually puts attention about Ralph's complaint, but he does not

avoid personal conflict with Ralph and he utters his responds: “I'm not jerking you

around, Ralph, all right? I'm gonna get it.” Thus, Gardner’s response belongs to a zero response. Gardner cannot pay the rent. He cannot defend himself from Ralph’s

complaint since it is true that he has not pay the rent and try to avoid Ralph.

Ralph does not believe to Gardner anymore, he forces Gardner to pay the rental fees. Ralph feels that Gardner never keeps his words and it makes Ralph angry, Ralph shouts to Gardner when he walks to leave the motel with his son Christoper. Ralph utter s his complaint to Gardner: “I need that money now, not later”. the data above belongs to Internal Modification which the complaint is softened or weakened by Downgraders comprise and those are modifiers that characterize the proposition as

the complainer’s personal opinion or indicate the Complainer’s attitude towards the proposition. It can be found from the sentence “I need that money now, not later”. Which in this case is subjectivizers. From the first complaint it is clear that Ralph

uses Direct Accusation strategy of complaining (DACC). Ralph directly accuses Gardner that Gardner never keeps his promise. He employs high intonations to make his complaint explicit and to make Gardner realize that he is positioned as the Customer who is responsible for the offense. He uses such strategy to express his anger and negative feeling. Ralph raises is high intonation and his unpleasant face in delivering the complaint shows that he does not intend to avoid personal conflict with Gardner.

Gardner actually puts attention about Ralph's complaint, but he does not Gardner actually puts attention about Ralph's complaint, but he does not