Review of Related Study

J. Review of Related Study

Previous study about complaint expression was done by Ardianna Nuraeni in 2005 entitled “Strategies of Complaining among Characters in the Movie 10 Things I

Hate About Y ou”. The aims of the study are to figure out the kinds of strategy of complaining used by the characters in the movie “10 things I Hate about You”, the

reasons why the speakers choose certain strategy of complaining, and the responses of the hearer towards the complaints.

The result of the study finds that there are seven kinds of strategy of complaining that are used by the characters in the movie 10 things I Hate about You. They are Hint strategy (HINT), annoyance strategy (ANOY), indirect accusation The result of the study finds that there are seven kinds of strategy of complaining that are used by the characters in the movie 10 things I Hate about You. They are Hint strategy (HINT), annoyance strategy (ANOY), indirect accusation

In her research, there are some reasons why the speakers choose certain strategy of complaining. Those reasons are to break the relationship between the speaker and the hearer, to maintain the relationship between the speaker and the hearer, to repair the relationship between the speaker and the hearer, and to show the negative feeling only.

The result shows that most of the characters in this movie employ blaming strategy that is the explicit condemnation of the accused’s action strategy (ECCA), while ill consequence strategy of complaining (ICON) does not emerge in this movie.

The second previous study about complaint expression was done by Widyasari in 2009 entitled “Complaint expressions used by the characters in the movie entitled Runaway Bride . ”. The aims of the study are to figure out the kinds of strategy of complaining used by the characters in the movie “Runaway Bride”, the

reasons why the speakers choose certain strategy of complaining, and the responses of the hearer towards the complaints.

The result of the study finds that there are seven kinds of strategy of complaining that are used by the characters in the movie Runaway Bride. They are Hint strategy (HINT), annoyance strategy (ANOY), indirect accusation strategy (IACC), direct accusation strategy (DACC), modified blame strategy (MBLA),

explicit condemnation of the accused’s action strategy (ECCA) and explicit explicit condemnation of the accused’s action strategy (ECCA) and explicit

In her research, there are some reasons why the speakers choose certain strategy of complaining. Those reasons are to break the relationship between the speaker and the hearer, to maintain the relationship between the speaker and the hearer, to repair the relationship between the speaker and the hearer, and to show the negative feeling only.

The result shows that most of the characters in this movie employ blaming strategy that is the explicit condemnation of the accused’s action strategy (ECCA),

while ill consequence strategy of complaining (ICON) does not emerge in this movie.

In my research, the researcher focuses on external and internal functions appearing inside the conversations found in the data where complaints exist. The researcher classifies the data based on two strategies, the main strategies and internal and external modification strategies.